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Eurostars Palacio Buenavista

5.0 star property
Travelers can explore nearby shops and attractions before returning to this stylish retreat where Toledana restaurant serves refreshing coffee and light bites

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Photo gallery for Eurostars Palacio Buenavista

Lobby - Eurostars Palacio Buenavista (Toledo)
Exterior - Eurostars Palacio Buenavista (Toledo)
Deluxe Room | Minibar, in-room safe, desk, laptop workspace - Eurostars Palacio Buenavista (Toledo)
Spa - Eurostars Palacio Buenavista (Toledo)
Lobby - Eurostars Palacio Buenavista (Toledo)
Located in a shopping district, Eurostars Palacio Buenavista combines luxury with convenience. Guests can savor international dishes at Toledana, relax in the garden, or swim in the pool. High-speed WiFi keeps everyone connected, and the staff earns praise.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • 42 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Deep soaking bathtub
Eco-friendly toiletries
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • 42 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Bidet
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (2 Adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 Adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (Romantic Package)

Minibar, in-room safe, desk, laptop workspace

Double Room (Romantic Package)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Single Use)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Deep soaking bathtub
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Toledo, Eurostars Palacio Buenavista is in a shopping district and near theme parks. The area's natural beauty can be seen at Roman Circus of Toledo and Burujón Canyons, while Puy du Fou España and Centro Cultural de la Caja Rural are cultural highlights. Traveling with kids? Consider Cronos Toledo and Toledeport. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Toledo travel guide
Map
Concilios de Toledo, 1, Toledo, Toledo, 45005

What's nearby

  • Puerta Bisagra
    Puerta Bisagra City Gate
    4 min drive - 1.6 miles
  • Puerta del Sol
    Puerta del Sol City Gate
    4 min drive - 1.6 miles
  • San Martin Bridge
    San Martin Bridge
    4 min drive - 1.6 miles
  • San Juan de los Reyes
    San Juan de los Reyes Monastery
    5 min drive - 1.6 miles
  • Centro Cultural de la Caja Rural
    13 min walk - 0.7 miles

Getting around

  • Toledo (XTJ-Toledo Train Station)
    11 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    60 min drive

Restaurants

  • Cervecería Barley's
    10 min walk
  • Santo Tome
    17 min walk
  • El Cuchifrito
    18 min walk
  • El Chuletero Los Serrano II
    9 min walk
  • Majareta
    16 min walk

About this property

Eurostars Palacio Buenavista

Luxury family-friendly hotel in a shopping district
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Eurostars Palacio Buenavista. The on-site international cuisine restaurant, Toledana, serves light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and a 24-hour front desk
  • An elevator, a front-desk safe, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch flat-screen TVs with digital channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Valet parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Quixote Toledo
  • Toledana

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • 9,322 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Valet parking fee: EUR 11 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Hilton Buenavista
Hilton Buenavista Hotel
Hilton Buenavista Hotel Toledo
Hilton Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista
Hilton Buenavista Toledo Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo

Frequently asked questions

Does Eurostars Palacio Buenavista have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM. The pool is closed seasonally each year from October 2 to June 15.

Is Eurostars Palacio Buenavista pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 11 per day. Valet parking is available for EUR 11 per day.

What time is check-in at Eurostars Palacio Buenavista?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Eurostars Palacio Buenavista?

Check-out is at noon.

Where is Eurostars Palacio Buenavista located?

This family-friendly Toledo hotel is located in a shopping district, within 1 mi (2 km) of Centro Cultural de la Caja Rural, Cronos Toledo, and Toledeport. Roman Circus of Toledo and Hospital of Tavera Museum are also within 2 mi (3 km).

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Reviews

Eurostars Palacio Buenavista Reviews

9.2

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 453 out of 693 reviews
Rating 8 - Good. 167 out of 693 reviews
Rating 6 - Okay. 48 out of 693 reviews
Rating 4 - Poor. 18 out of 693 reviews
Rating 2 - Terrible. 7 out of 693 reviews

Reviews

10/10 Excellent

Omaira D

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, the staff are very helpful and very supportive, the location is wonderful. The breakfast is great, perfect location. I will recommend it 100% the hotel is Beautiful. Thank you Everybody Congratulations 👏👏
Stayed 1 night in Nov 2025

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with excellent service.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Gorgeous palace. We were in awe
Stayed 1 night in Oct 2025

8/10 Good

Steve and Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel although timing of visit was bad due to street festival near by, created loud music until early in the morning. Very helpful front desk staff! And amazing breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming helpful hotel staff, room was beautiful and breakfast was delicious!
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, knowledgeable and friendly staff, lovely breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Blaga

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, comfortable bed, very spacious room, friendly and helpful staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Con

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toledo 5*

Beautiful hotel. Really 5*. Only issue was the distance from centre of Toledo. Factor in €12 per taxi trip to centre. Courtesy bus would IMO trove attractiveness Lovely pool and views of Tagus Great restaraunt within walking Jardin Casa de tabordo . Cross over pedestian bridge to get there 12 mins walk Didn't try the restaurant. Was close ed one of our night's
Stayed 1 night in Jul 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly polite staff.Property immaculately. Fabulous bedroom and bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayed

The hotel is in the outskirts of Toledo which was convenient for us the room was a goog size an confortable. The girls at the lobby were very helpful and accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking plus

Great hotel with easy parking on site. Clean and close to grocery store. We did have to take a bus to the sites as too far to walk.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!
Stayed 6 nights in May 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that I was able to stay at this property during my time in Toledo! The staff was professional and accommodating, room was clean and modern, and the hotel offer many amenities. I will definitely be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A tourists treat

A few min drive to the old town, this property provided a nice break from the large number of tourists. It was spacious, clean and comfortable. The staff were very friendly and helpful. Great parking available below ground and the breakfast buffet was delicious with great variety.
Stayed 1 night in Oct 2023

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Attractive property and room

Very attractive property and room. The hotel is not in walking distance of town. That being said, there’s a very nice walking trail nearby. The dining room service and menu was terrible for lunch and dinner. The breakfast was very good. The spa treatment was ok. Price was good but it was not a deep tissue massage. Also,you have to pay an additional 30€ to use the spa facilities even if you have a treatment. This hotel is a nice choice if you rent a car or cab into town and then relax by the pool (freezing) in the afternoons.
Romantic package
Nice pools
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fantastic hotel with service that could improve.

The hotel in terms of its physical building, amenity, rooms, gym, views and location is all faultless. Also very good value for price paid. A genuine five star hotel for a very affordable price. With the notable exception of a nice lady called Carmella, Service in the bar and restaurant was just woeful. For both lunch and dinner it took ages to be served. We pacifically ignored for about 45 minutes. Was not hospitable. It was just plain rude. This is the aspect that should be improved. Overall, we were very happy with our stay but it was a shame that the easiest thing to do was the element that was lacking. Nonetheless, I would happily return again and pay for a better experience next time.
Stayed 1 night in Apr 2024

10/10 Excellent

Tabatha

Liked: Cleanliness, amenities, property conditions & facilities
Room was really spacious and lovely! Staff so helpful and friendly and amenities excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and great staff. The hotel is absolutely stunning and was treated wonderfully by all the staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel. Lovely decor and services. Breakfast outstanding
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick Jean Claude

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room , breakfast, easy parking. 10 min from old town Toledo.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was marvelous. The front desk staff were very welcoming and helpful, our bartender (Oscar) was attentive and friendly, our room was beautiful and clean, and we would highly recommend this property for your stay in Toledo!
Foyer ceiling
View from our room
View from room
Room
Stayed 1 night in May 2025

4/10 Poor

Pamela

Disliked: Amenities, property conditions & facilities
Advertised as washing & dryer facilities but said they had stopped guests using them day before.
Stayed 1 night in Sep 2025

6/10 Okay

Kunaal

Liked: Cleanliness
Pool wasn't open and we were not told. We would have booked a different hotel if we had known. Hotel is dark and very old fashioned. Breakfast is mediocre with limited range. Limited facilities in rooms (no USB charging). Gym is extremely old fashioned with limited old equipment. The hotel is really more 4* than 5* given the level of amenties and facilities.
Stayed 3 nights in Sep 2025

10/10 Excellent

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Spacious, cozy, good price, luxurious!
Stayed 4 nights in Apr 2025