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JR WEST GROUP VIA INN SHINJUKU

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Twin Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Daily buffet breakfast (JPY 1760 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Non Smoking (A)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking (A)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 18.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Twin Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 14.8 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking (B)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking (B)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 12.7 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi double Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Semi double Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the neighborhood

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Isetan - 7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 12 min walk - 0.7 miles
  • Waseda University - 4 min drive - 1.8 miles
  • Meiji Jingu Shrine - 5 min drive - 1.9 miles

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪ねこ膳 - ‬2 min walk
  • ‪カフェアルル - ‬2 min walk
  • ‪新宿 SUN FACE - ‬1 min walk
  • ‪南国亭新宿店 - ‬3 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel near Shinjuku Gyoen National Garden
JR WEST GROUP VIA INN SHINJUKU provides laundry facilities and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 226 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, daily housekeeping, and desks

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

Is JR WEST GROUP VIA INN SHINJUKU pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at JR WEST GROUP VIA INN SHINJUKU?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at JR WEST GROUP VIA INN SHINJUKU?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is JR WEST GROUP VIA INN SHINJUKU located?

Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Waseda University and Meiji Jingu Shrine are also within 2 mi (3 km). Shinjuku-sanchome Station is only a 4-minute walk and Higashi-shinjuku Station is 7 minutes.

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JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1010 reviews
Rating 8 - Good. 299 out of 1010 reviews
Rating 6 - Okay. 81 out of 1010 reviews
Rating 4 - Poor. 15 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ANDRAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lovely staff, would definitely recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

yogeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Louis-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, thank you very much!
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent stay. Nice neighborhood, wonderful hotel.

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good layout, Smart TV, fridge and sundry items for pickup in the lobby. Would stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luke Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful, hotel is in a nice quiet spot with lots of transport links
Stayed 10 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.. just east of kabukico so a bit more quiet but still close to everything
Stayed 5 nights in Apr 2025

10/10 Excellent

briony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Mario G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and awesome staff
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful! It made my first excursion to Japan very enjoyable. Also, the large bathtubs were awesome at the end of a long day!!
Stayed 7 nights in Apr 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is like brand new and all the staff were courteous, polite, and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were great
Stayed 7 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and just a couple minutes walk from the main part of Shinjuku
Stayed 1 night in Mar 2025

10/10 Excellent

Chan Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice
Stayed 1 night in May 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in center of everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anakaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Lovely and helpful staff. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and good location. Very quiet to sleep at night too.
Stayed 3 nights in Mar 2025

10/10 Excellent

Isako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, small but clean, professional staff, minimum but good quality amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Nice clean affordable. Right near Kabukicho and Nichole.
Stayed 3 nights in Apr 2025

8/10 Good

Lyndon

Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Great location, but the area just outside the hotel is somewhat unkempt. The staff are friendly and helpful
Stayed 5 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but good! Very central staff were nice
Stayed 5 nights in Apr 2025