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Tokyu Stay Shinjuku

3.0 star property
Hotel with a restaurant, a quick walk to Shinjuku Isetan

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Lobby
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
Reception hall

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Separate bedroom
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Separate bedroom
Hair dryer
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
TV
Washer/dryer
Separate bedroom
Deep soaking bathtub
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
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9.0 out of 10, Wonderful, 3,658 reviews
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About the neighborhood

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Tokyo Imperial Palace - 4 min drive - 2.7 miles
  • Tokyo Midtown - 6 min drive - 2.6 miles
  • Tokyo Tower - 7 min drive - 3.8 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel near Shinjuku Isetan
Located close to Omoide Yokocho and Meiji Jingu Shrine, Tokyu Stay Shinjuku provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), smoke-free premises, and free newspapers
  • A front-desk safe, an elevator, and a 24-hour front desk
  • A reception hall, a vending machine, and multilingual staff
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 179 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku doesn't offer parking.

What time is check-in at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku?

Check-out is at 11:00 AM.

Where is Tokyu Stay Shinjuku located?

Located in Shinjuku, this hotel is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 5 minutes.

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Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1009 reviews
Rating 8 - Good. 285 out of 1009 reviews
Rating 6 - Okay. 58 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 6 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient around the places and close to railway station
Stayed 1 night in Jul 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing breakfast, clean room. Loved it .
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, very happy with everything. 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a train station, has plenty of food options around, convenience stores, well within walking distance of many shopping options too!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll definitely recommend staying any hotel from the Tokyu Stay chain, but this particular hotel it's the best option to stay at Shinjuku
Stayed 1 night in Jul 2025

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Close to everything. My room was small, just enough to stay overnight for two people. Great for light travellers.
Stayed 6 nights in Jul 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds ,great staff and shopping .
Stayed 4 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic, the staff were friendly and there are tons of options either locally or easily accessed via the excellent transport links. I will definitely consider staying here again due to these points, and the cost was reasonable too.
Stayed 11 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

10/10 Excellent

TAE HOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Walkable to Shinjuku station.
Stayed 2 nights in Jun 2025

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely, surrounded by many food spots , quick walk to shopping areas and the staff nothing but courteous, will definitely keep in mind for my next trip.
Stayed 3 nights in May 2025

10/10 Excellent

Paul Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic for getting around Tokyo, and even without travelling there are tons of local options available. The staff were friendly, spoke English and were always welcoming when we were coming and going from the hotel. I will definitely consider staying again on future visits due to the reasonable price, accessible location and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central location
Stayed 6 nights in May 2025

10/10 Excellent

George

Liked: Amenities
Friendly staff, washing machine in room.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
Great value. Superb location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room for the standard rooms in Japan and amazing location.
Stayed 3 nights in May 2025

10/10 Excellent

Minh Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Comfortable beds, large twins adequate for 6' 3" guests, very close to Subway station. Being able to do laundry in the room was nice bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

TSZ LOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refa is the best set for bathroom
Stayed 3 nights in Jun 2025

6/10 Okay

Hasan

Liked: Cleanliness
Amazing location for Tokyo right next to a train/metro station which is a must but sadly the rooms are tiny. If you’re staying in Tokyo for a while the economy rooms are too small for 2 people, so worth booking a twin room for the extra space.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sue Tat

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, a block from subway, surrounded by many restaurants.
Stayed 5 nights in May 2025

10/10 Excellent

Ray Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Location is the best. Close to subway, shopping and restaurants. Everything is walkable.
Stayed 2 nights in May 2025