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Tokyu Stay Shinjuku

Property class: 3.5

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Photo gallery for Tokyu Stay Shinjuku

A hotel entrance with a modern design, featuring a prominent signboard and a pathway leading to the entrance. - Tokyu Stay Shinjuku (Tokyo)
A modern interior with a glass railing, red carpet, and a staircase. - Tokyu Stay Shinjuku (Tokyo)
A modern lobby with a central column, seating area, and a reception desk. - Tokyu Stay Shinjuku (Tokyo)
A modern kitchen with a central island, a built-in oven, and a window providing natural light. - Tokyu Stay Shinjuku (Tokyo)
A modern bar area with seating and a visible kitchen in the background. - Tokyu Stay Shinjuku (Tokyo)
Located close to Shinjuku Isetan and Omoide Yokocho, Tokyu Stay Shinjuku provides dry cleaning/laundry services, a gym, and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for [Renewal] Deluxe Twin, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

[Renewal] Deluxe Twin, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Renewal] Superior Queen, Non Smoking

A modern hotel room with a large bed, a small round table, and a sofa with cushions.

[Renewal] Superior Queen, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Renewal] Deluxe King, Non Smoking

A modern hotel room with a bed, seating area, and a small table.

[Renewal] Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Renewal] Signature Family, Non Smoking

A modern hotel room with a large bed, a TV mounted on the wall, and a unique red shelving unit.

[Renewal] Signature Family, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for [Renewal] Superior Queen for Single Use, Non Smoking

A modern hotel room with a large bed, a small round table, and a sofa with cushions.

[Renewal] Superior Queen for Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for [Renewal] Deluxe King for Single Use, Non Smoking

A modern hotel room with a bed, seating area, and a small table.

[Renewal] Deluxe King for Single Use, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for [Renewal] Deluxe Twin for Single Use, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

[Renewal] Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Renewal] Signature Family for Single Use, Non Smoking

A modern hotel room with a large bed, a TV mounted on the wall, and a unique red shelving unit.

[Renewal] Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds

View all photos for [Renewal] 3chome Collective Twin for Single Use, Non Smoking

A modern hotel room with a bed, seating area, and a large window.

[Renewal] 3chome Collective Twin for Single Use, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for [Renewal] 3chome Collective Twin, Non Smoking

A modern hotel room with a bed, seating area, and a large window.

[Renewal] 3chome Collective Twin, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for [Renewal] High Floor Deluxe Twin for Single Use, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

[Renewal] High Floor Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Renewal] High Floor Deluxe Twin, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

[Renewal] High Floor Deluxe Twin, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Renewal] High Floor Signature Family for Single Use, Non Smoking

A modern hotel room with a large bed, a TV mounted on the wall, and a unique red shelving unit.

[Renewal] High Floor Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds

View all photos for [Renewal] High Floor Signature Family, Non Smoking

A modern hotel room with a large bed, a TV mounted on the wall, and a unique red shelving unit.

[Renewal] High Floor Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

About the neighborhood

Near a metro station, Tokyu Stay Shinjuku is in Shinjuku, a walkable area in Tokyo with great shopping. Omoide Yokocho and Meiji Jingu Shrine are notable landmarks, and travelers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Don't miss out on a visit to Shinjuku Gyoen National Garden. Guests appreciate the hotel's convenience to public transportation: Shinjuku-sanchome Station is just steps away and Shinjuku-nishiguchi Station is 5 minutes by foot. Visit our Tokyo travel guide
Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    3 min walk - 0.2 miles
  • A vibrant display of traditional Japanese dolls and decorations, including various figures and symbols, arranged in a densely packed, colorful arrangement.
    Hanazono Shrine
    3 min walk - 0.2 miles
  • A narrow alley with traditional Japanese signage, lanterns, and people walking.
    Omoide Yokocho
    7 min walk - 0.4 miles
  • Shinjuku Suehirotei
    1 min walk - 0.0 miles
  • Shinjuku Isetan
    3 min walk - 0.2 miles

Getting around

  • Shinjuku-sanchome Station
    1 min walk
  • Shinjuku Station
    7 min walk
  • Haneda Airport (HND)
    51 min drive

Restaurants

  • 珈琲貴族エジンバラ
    1 min walk
  • スパゲティー Nokishita
    1 min walk
  • count zero
    1 min walk
  • 大衆酒場 神田屋
    1 min walk
  • ジンギスカン だるまや
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Reception hall
  • Renovated entire property - September 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Tokyu Stay Shinjuku doesn't offer parking.

What time is check-in at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku?

Check-out is at 11:00 AM.

Where is Tokyu Stay Shinjuku located?

Located in Shinjuku, this hotel is within a 5-minute walk of Shinjuku Isetan and Shinjuku Gyoen National Garden. Omoide Yokocho and Meiji Jingu Shrine are also within 2 mi (3 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-nishiguchi Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shinjuku Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1012 reviews
Rating 8 - Good. 276 out of 1012 reviews
Rating 6 - Okay. 56 out of 1012 reviews
Rating 4 - Poor. 14 out of 1012 reviews
Rating 2 - Terrible. 6 out of 1012 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shinjuku station lots of restaurants and bars.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The breakfast was good!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Washer/dryer inside the room was awesome! We were able to wash during our stay! It’s in Japanese but the guide on the machine and google translate helped ! This hotel is in the middle of everything so it was super nice walking around and close to the train station! Will definitely book again!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but clean and comfortable. Breakfast was good, and music in the public areas was a fun touch! But the best thing about this hotel was the staff. All very helpful snd friendly. They went out of their way to assist us with everything we needed, from transportation, directions, xtra towels, anything!!’
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size. Comfortable places to sit and relax. Good size table but not many drawers. Also for a room with four beds we’d expect more than one suitcase stand but we managed. Clean and basically new furniture and appointments since the recent remodel.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a good location with great restaurants near by. Room was fine but small. Hard to find a place for luggage. Laundry really did take 4+ hours. I would suggest removing the laundry machine, mirror, and put the record player on a shelf there with storage for bags underneath, so easier to move around in a small but great room.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is continent located 10 minutes walk from Shinjuku Train Station and surrounded by many good restaurants, and other stores . We even found a traditional theater, where local seniors forming a long line to get tickets. The hotel is aspirated to established its unique identity by equipped each room with an old style record player, and the quest can check out music they like from the record library in the second floor. The bar is another place to listening music and enjoy drinks. Truly unique!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
So much fun at so good place
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service, good location👌
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central location
Stayed 6 nights in May 2025