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Tokyu Stay Shinjuku

Property class: 3.5

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Photo gallery for Tokyu Stay Shinjuku

A modern bedroom with a large bed, a built-in shower, and a wall-mounted TV. - Tokyu Stay Shinjuku (Tokyo)
A modern kitchen with a built-in microwave, a sink, and a countertop. - Tokyu Stay Shinjuku (Tokyo)
A modern reception area with a wooden reception desk, a seating area, and a wall with framed photographs. - Tokyu Stay Shinjuku (Tokyo)
A modern building with a sign reading 'TOKYU STAY' and a staircase leading to the entrance. - Tokyu Stay Shinjuku (Tokyo)
A compact kitchen with a built-in washing machine, a microwave, and a sink with a modern faucet. - Tokyu Stay Shinjuku (Tokyo)
Located close to Shinjuku Isetan and Omoide Yokocho, Tokyu Stay Shinjuku provides dry cleaning/laundry services, a gym, and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [Renewal] Deluxe Twin, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

[Renewal] Deluxe Twin, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Renewal] Superior Queen, Non Smoking

A modern hotel room with a large bed, a small round table, and a sofa with cushions.

[Renewal] Superior Queen, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Renewal] Deluxe King, Non Smoking

A modern hotel room with a bed, seating area, and a small table.

[Renewal] Deluxe King, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Renewal] Signature Family, Non Smoking

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

[Renewal] Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for [Renewal] Superior Queen for Single Use, Non Smoking

A modern hotel room with a large bed, a small round table, and a sofa with cushions.

[Renewal] Superior Queen for Single Use, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for [Renewal] Deluxe King for Single Use, Non Smoking

A modern hotel room with a bed, seating area, and a small table.

[Renewal] Deluxe King for Single Use, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for [Renewal] Deluxe Twin for Single Use, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

[Renewal] Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Renewal] Signature Family for Single Use, Non Smoking

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

[Renewal] Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds

View all photos for Deluxe Twin for 2 Guests, Non Smoking

A hotel room with a sofa, a round table, two beds, and a wall-mounted light fixture.

Deluxe Twin for 2 Guests, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Signature Family for 3 Guests, Non Smoking

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Signature Family for 3 Guests, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Large Twin Beds

View all photos for [Renewal] 3chome Collective Twin for Single Use, Non Smoking

A modern hotel room with a bed, seating area, and a large window.

[Renewal] 3chome Collective Twin for Single Use, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for [Renewal] 3chome Collective Twin, Non Smoking

A modern hotel room with a bed, seating area, and a large window.

[Renewal] 3chome Collective Twin, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

[Renewal] High Floor Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Renewal] High Floor Deluxe Twin, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Renewal] High Floor Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds

[Renewal] High Floor Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

About the neighborhood

Near a metro station, Tokyu Stay Shinjuku is in Shinjuku, a walkable area in Tokyo with great shopping. Omoide Yokocho and Meiji Jingu Shrine are notable landmarks, and travelers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Don't miss out on a visit to Shinjuku Gyoen National Garden. Guests appreciate the hotel's convenience to public transportation: Shinjuku-sanchome Station is just steps away and Shinjuku-nishiguchi Station is 5 minutes by foot. Visit our Tokyo travel guide
Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    3 min walk - 0.2 miles
  • A narrow alley with traditional Japanese signage, lanterns, and people walking.
    Omoide Yokocho
    7 min walk - 0.4 miles
  • Isetan Department Store Shinjuku
    1 min walk - 0.1 miles
  • Shinjuku Isetan
    3 min walk - 0.2 miles
  • Shinjuku Subnade
    6 min walk - 0.4 miles

Getting around

  • Shinjuku-sanchome Station
    1 min walk
  • Shinjuku Station
    7 min walk
  • Haneda Airport (HND)
    51 min drive

Restaurants

  • 珈琲貴族エジンバラ
    1 min walk
  • スパゲティー Nokishita
    1 min walk
  • count zero
    1 min walk
  • 大衆酒場 神田屋
    1 min walk
  • パフェテリア ベル 新宿三丁目
    1 min walk

Similar properties

A modern hotel entrance with a prominent sign reading "HOTEL TOKYU STAY".
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Reception hall
  • Renovated entire property - September 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from March 9 2026 to September 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Tokyu Stay Shinjuku doesn't offer parking.

What time is check-in at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku?

Check-out is at 11:00 AM.

Where is Tokyu Stay Shinjuku located?

Located in Shinjuku, this hotel is within a 5-minute walk of Shinjuku Isetan and Shinjuku Gyoen National Garden. Omoide Yokocho and Meiji Jingu Shrine are also within 2 mi (3 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-nishiguchi Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shinjuku Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Jong Wan

Liked: Cleanliness, staff & service, amenities
So much fun at so good place
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Duc thang

Liked: Cleanliness, staff & service, amenities
Excellent service, good location👌
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Service are excellent!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
Great location and washing machine in room.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central location
Stayed 6 nights in May 2025
Verified review

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in an excellent spot in Tokyo Shinjuku. Go out of the hotel and you are directly in the Shinjuku life. Lots of bars and restaurants around, a conbini directly in front of the hotel and san chome station entry is also very close. Less the 10 min by foot to Shinjuku Station or Kabukicho. I always stay there, when I am in Tokyo.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Esha

Liked: Amenities, property conditions & facilities
Great staff! Wonderful room with the value, truely made our stay very comfortable.
Stayed 3 nights in Aug 2025