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Tokyu Stay Shinjuku Eastside

Property class: 3

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Photo gallery for Tokyu Stay Shinjuku Eastside

A modern hotel entrance with a prominent sign reading "HOTEL TOKYU STAY". - Tokyu Stay Shinjuku Eastside (Tokyo)
A modern reception area with a cashless check-in/out counter, wooden flooring, and a green wall feature. - Tokyu Stay Shinjuku Eastside (Tokyo)
A rooftop terrace with a fire pit, seating, and a view of the cityscape. - Tokyu Stay Shinjuku Eastside (Tokyo)
A modern bedroom with a loft bed, a bedside table, and a built-in TV. - Tokyu Stay Shinjuku Eastside (Tokyo)
A modern kitchen with a buffet setup, including various food dispensers and a decorative green arch. - Tokyu Stay Shinjuku Eastside (Tokyo)
Close to Shinjuku Gyoen National Garden, Tokyu Stay Shinjuku Eastside provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Double Room, Non-smoking

A hotel room with a bed, bedside tables, a desk, and a chair.

Double Room, Non-smoking

  • Sleeps 3

View all photos for Suite Suite room, Nightlife view, Non-smoking

A rooftop terrace with a fire pit, outdoor seating, and a view of the city skyline.

Suite Suite room, Nightlife view, Non-smoking

  • Sleeps 5

View all photos for Twin Room, Non-smoking

A compact, multi-level room with bunk beds, a small kitchenette, and a window providing natural light.

Twin Room, Non-smoking

  • Sleeps 5

View all photos for Comfort Double Room with table, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a nightstand with a clock and a lamp. The room has a large window with curtains.

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a large window.

Residential Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, and a large window.

Residential Twin Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small table, and a nightstand with a clock.

Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a nightstand with a clock and a lamp. The room has a large window with curtains.

Comfort Double Room Single Use with table, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

A modern hotel room with a large bed, a desk, and a large window.

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

A hotel room with two beds, a small table, a chair, and a large window.

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

A hotel room with two beds, a small table, and a nightstand with a clock.

Superior Twin Room Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Deluxe Twin Room Single Use, Non Smoking

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

A rooftop terrace with a city view, modern seating, and a fire pit.

Garden Suite, Non Smoking

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

A hotel room with two beds, a small table, a TV, and a refrigerator.

Universal Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Room Single Use, Non Smoking

A hotel room with two beds, a small table, a TV, and a refrigerator.

Universal Room Single Use, Non Smoking

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Adjoining Room A, Non Smoking

A narrow hallway with a carpeted floor, a door with a metallic handle, and a wall with a number sign.

Adjoining Room A, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

A narrow hallway with a carpeted floor, a door with a metallic handle, and a wall with a number sign.

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a wall-mounted clock and a bedside table with a lamp.

Comfort Double Room Single Use with desk, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a wall-mounted clock and a bedside table with a lamp.

Comfort Double Room with desk, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

A compact, multi-level room with a bunk bed, a desk, and a small seating area.

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

About the neighborhood

Shinjuku, a neighborhood in Tokyo, is home to Tokyu Stay Shinjuku Eastside. The area's natural beauty can be seen at Ueno Park and Tokyo Bay, while Shinjuku Gyoen National Garden and Tokyo Disneyland® are popular area attractions. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or MUFG Stadium. Visit our Tokyo travel guide
Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    12 min walk - 0.7 miles
  • Okubo Park
    6 min walk - 0.4 miles
  • Tokyu Kabukicho Tower
    7 min walk - 0.4 miles
  • Isetan Department Store Shinjuku
    9 min walk - 0.5 miles
  • Shinjuku Isetan
    9 min walk - 0.5 miles

Getting around

  • Higashi-shinjuku Station
    2 min walk
  • Seibu-Shinjuku Station
    11 min walk
  • Haneda Airport (HND)
    53 min drive

Restaurants

  • マクドナルド
    2 min walk
  • Tully's Coffee
    4 min walk
  • THE SMOKIST COFFEE 東新宿店
    2 min walk
  • CoCo壱番屋
    2 min walk
  • すし松 東新宿店
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shinjuku Eastside pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Tokyu Stay Shinjuku Eastside?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku Eastside?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Tokyu Stay Shinjuku Eastside located?

Located in Shinjuku, this hotel is within a 15-minute walk of Okubo Park and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Higashi-shinjuku Station is only a 2-minute walk and Shinjuku-sanchome Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shinjuku Eastside Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 661 out of 925 reviews
Rating 8 - Good. 191 out of 925 reviews
Rating 6 - Okay. 45 out of 925 reviews
Rating 4 - Poor. 13 out of 925 reviews
Rating 2 - Terrible. 15 out of 925 reviews

Reviews

Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Ahmad Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with kids.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size, very clean and modern. Staff were fantastic and breakfast was really good. Excellent location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! Clean room, great amenities including the in-room washer/dryer, and a good location.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Tokyo, and great hotel. Staff was helpful with luggage forwarding to the airport. The view from the room was great. Very clean and spacious.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Jorge d Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful location and very clean.
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay Very comfortable, clean, great location Breakfast was good too. Many food options around Small room but enough for 2
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Carlos Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff were very friendly and the service was excellent. They also offer luggage storage if you arrive before check-in or need to leave your bags after check-out, which is very convenient. Overall, it was a great experience and I would definitely recommend this hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean very kind staff breakfast was delicious. Would definitely recommend staying here.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location. The rooms were a little small but typical for Tokyo. Everything was super clean, the staff was kind and helpful. Would definitely stay here again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was amazing, super clean and very welcoming.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and especially friendly and spoke English. The rooms were spotless, and the location was perfect for all our first-time Tokyo adventures.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room was clean and comfortable. would stay there again
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Adaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars! Spotlessly clean hotel with fantastic, warm, and helpful staff. A huge thank you to the team for coordinating a surprise flower delivery from my boyfriend in NYC —they handled everything perfectly and made my trip unforgettable!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated, the hotel rooms are clean, interesting breakfast buffet and the hotel provides courtesy umbrella's for their hotel guests.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and loved having a washer inside the room.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this hotel. Clean, well located and the staff were very helpful,
Stayed 4 nights in May 2026
Verified review

8/10 Good

Vivienne Wei wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is rather newer development, so the transportation access may not be as convenient to major train lines. But plenty of restaurants, convenient stores, coffee shops nearby, they were all good. Staff of the hotel was quite excellent! Very helpful, and attentive.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very helpful staff
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ideal for metro and dining options near but not in the center of the chaos of Shinjuku
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

JoAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

YICHING

Liked: Cleanliness, property conditions & facilities
Good location and clean room
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, food was fresh and it offer a great selection of choices of hot and cold food. The staff was very attentive and kind.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super helpful staff. New and clean spaces.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean ! Perfect base if you want to visit Tokyo . The hotel is very central so it’s not far from anywhere , the staff are polite and helpful but not interfering , couldn’t recommend it more !
Stayed 4 nights in Jul 2026