Tokyu Stay Shinjuku Eastside

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Lobby
Reception
Terrace/patio
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 36 of 36 rooms

STAY BEAUTY and CARE ROOM Non-Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Comfort Double Room with desk, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Shower/tub combination
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room Single Use, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Separate bathtub and shower
  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room Single Use, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Separate bathtub and shower
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Residential Twin Room Single Use, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room Single Use, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Residential Twin Room, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Residential Double Room, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room Single Use with desk, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Shower/tub combination
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Single Use, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room Single Use with table, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Garden Suite, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Smart TV
Washer/dryer
Separate bathtub and shower
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Adjoining Room A, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
2 bedrooms
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Adjoining Room B, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Smart TV
Washer/dryer
2 bedrooms
  • 63 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Comfort Double Room with table, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Refrigerator
Smart TV
Washer/dryer
Deep soaking bathtub
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Residential Double Room

  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room with table

  • Sleeps 2
  • 1 Queen Bed

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Terrace Room

  • Sleeps 2
  • 1 Queen Bed

STAY BEAUTY&CARE ROOM

  • Sleeps 2
  • 1 Twin Bunk Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Garden Suite

  • Sleeps 3
  • 1 King Bed

Adjoining Room A

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Residential Twin Room

  • Sleeps 2
  • 2 Twin Beds

Adjoining Room B

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Comfort Double Room with desk

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Non Smoking(2)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room Non Smoking(2)

  • Sleeps 2
  • 2 Twin Beds

Stay Concept Room C

  • Sleeps 3
  • 1 Twin Bunk Bed

Stay Concept Room A

  • Sleeps 3
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

Stay Concept Room B

  • Sleeps 3
  • 1 Twin Bunk Bed

Similar properties

About the neighborhood

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles
  • Shinjuku Isetan - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 16 min walk - 0.9 miles
  • Waseda University - 4 min drive - 1.7 miles
  • Meiji Jingu Shrine - 5 min drive - 2.2 miles

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪松屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel near Shinjuku Gyoen National Garden
Tokyu Stay Shinjuku Eastside provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), meeting rooms, and an elevator
  • Luggage storage, a 24-hour front desk, and a vending machine
  • A TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 208 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bidets, free toiletries, and hair dryers
  • Smart TVs with Netflix, streaming services, and digital channels
  • Patios, refrigerators, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku Eastside pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Tokyu Stay Shinjuku Eastside?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku Eastside?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Tokyu Stay Shinjuku Eastside located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Samurai Museum and Shinjuku Gyoen National Garden. Waseda University and Meiji Jingu Shrine are also within 2 mi (3 km). Higashi-shinjuku Station is only a 2-minute walk and Shinjuku-sanchome Station is 8 minutes.

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Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 449 reviews
Rating 8 - Good. 104 out of 449 reviews
Rating 6 - Okay. 23 out of 449 reviews
Rating 4 - Poor. 10 out of 449 reviews
Rating 2 - Terrible. 8 out of 449 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 4 day stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very good conditions on the property
Stayed 1 night in Mar 2025

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Tokyu Stay! Staff were so kind and helpful, room was immaculate and the breakfast was so delicious. I highly recommend staying here.
Stayed 2 nights in Mar 2025

8/10 Good

Yip Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was smooth, and the room was clean and comfortable. The hotel is within walking distance of Shinjuku Station about a 15-minute walk. Overall, I would recommend this hotel if you're looking to stay near Shinjuku and prefer a newer property.
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and very helpful in assisting with taxi and other travel supports. Lovely laundry in the room available and easy access to the F and E metro lines and M line not far. Quiet room and comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Vahe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect—location, breakfast, cleanliness, and staff. Highly recommended.
Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. The only thing was that the surrounding area was not our favorite. It is extremely convenient to get around, but there is a hospital around so you will hear a lot of ambulances nearby.
Stayed 6 nights in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - really friendly staff and conveniently located for public transport, shops, etc. We weren't keen on Shinjuku as an area, as it felt a little less safe than other areas of Tokyo/Japan that we visited.
Stayed 2 nights in Apr 2025

6/10 Okay

Robbie

Disliked: Staff & service
Room cleaning not great, but over all a big standard hotel for a city break
Stayed 5 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and good facilities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a connected rooms, enough spaces for 4 persons
Stayed 4 nights in Mar 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel just outside the center of Shinjuku. Being slightly removed from the busiest areas meant it was quieter and less crowded with tourists, which we appreciated. It was still in a great location—within walking distance to many spots and just a short subway ride to all the main attractions. The room was clean and comfortable, and the breakfast each morning was a nice bonus. The only downside was that we weren’t able to get extra pillows when we asked, which was a bit inconvenient. Other than that, everything was great and we’d consider staying here again!
Stayed 4 nights in May 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are more spacious than the average Shinjuku hotel and the big bonus is definitely having the laundry machine in the room, although having the laundry and dryer on did make the room smell funky and air thick. Great location and lovely staff who were able to extend my stay for an extra night!
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and activities very close by. Water pressure was amazing and water heated up instantly. Breakfast was delicious every day as they provided many options to choose from. Bed was a bit too firm for my personal preference. We felt safe walking around.
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Do I get hotel receipts from the hotel or expedia?
Stayed 5 nights in Apr 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we stayed here, super comfortable and clean space. The hotel was minutes from tons of shopping, the gay bars and many great food options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was helpful at all times. They speak pretty decent English if you need it. The breakfast that is available is very good and a great start to the day. They were prompt with ordering me taxis when needed. The propery is only a few blocks away from the heart of Shinjuku with shopping, food and nightlife! Would stay again.
Stayed 3 nights in Mar 2025

4/10 Poor

Candace

Disliked: Staff & service, property conditions & facilities
The staff was not very friendly. Stayed 3 nights and the only housecleaning available was for new towels and trash only. We needed more supplies in room - tissue and paper towels at least.
Stayed 3 nights in May 2025

10/10 Excellent

Mia

Great facility
Stayed 6 nights in Dec 2024

10/10 Excellent

Zar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff were friendly and delivered excellent customer service. The location was so convenient! While it’s in Shinjuku, it’s just outside the most active part of Shinjuku but close enough to walk to shopping and restaurants. There are also 2 train stations close by so we could avoid the big Shinjuku station if we wanted a more chill commute. There is also a Lawson, Family Mart, and a 7-11 on the same street/across the street or on the corner as well as a smaller Don Quijote within a short walk. Made our trip so much more enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveler

Wonderful stay and great location. Breakfast was really good. Spacious room and in-room washer/dryer was great for a long trip.
Stayed 6 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Shinjuku East Side is an absolute gem in the heart of Tokyo, offering the perfect blend of comfort, convenience, and modern amenities. The rooms are impeccably clean and well-designed, featuring in-room washers and mini kitchens that make longer stays incredibly easy. Its location is unbeatable, just steps away from Shinjuku’s vibrant nightlife, shopping, and excellent transport links. The staff are exceptionally friendly and accommodating, ensuring a seamless and enjoyable experience from check-in to check-out. Whether you’re in Tokyo for business or leisure, this hotel delivers outstanding value and a truly memorable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quality of the room and the washing machine and microwave. Good breakfast and helpful staff. Very close to multiple subway stations. Would stay here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Great ammenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Sep 2024