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Tokyu Stay Shibuya

3.0 star property
Travelers can explore Shinjuku Gyoen National Garden's serene landscapes or dive into Tokyo's electric atmosphere near the iconic Shibuya Crossing

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio - Tokyu Stay Shibuya (Tokyo)
Exterior - Tokyu Stay Shibuya (Tokyo)
Fridge, microwave, stovetop, cookware/dishes/utensils - Tokyu Stay Shibuya (Tokyo)
Combined shower/tub, deep soaking tub, free toiletries, hair dryer - Tokyu Stay Shibuya (Tokyo)
Reception - Tokyu Stay Shibuya (Tokyo)
Tokyu Stay Shibuya offers a refreshing haven near Shibuya Crossing. Guests enjoy city views from the rooftop terrace and free in-room WiFi. The hotel's multilingual staff and convenient luggage storage make it ideal for urban explorers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds
  • Free WiFi

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds
  • Free WiFi

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Near a metro station, Tokyu Stay Shibuya is in Shibuya, a neighborhood in Tokyo with good shopping. Notable landmarks in the area include Shibuya Crossing and Tokyo Tower, and travelers wishing to experience a bit of culture can try Mori Art Museum. Check out an event or a game at Tokyo Dome, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed. Visit our Tokyo travel guide
Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing
    Shibuya Crossing
    10 min walk - 0.6 miles
  • Yoyogi Park
    Yoyogi Park
    14 min walk - 0.8 miles
  • Love Hotel Hill
    5 min walk - 0.3 miles
  • Cerulean Tower
    6 min walk - 0.4 miles
  • Shibuya Sky
    12 min walk - 0.7 miles

Getting around

  • Shinsen Station
    3 min walk
  • Shibuya Station
    8 min walk
  • Narita Intl. Airport (NRT)
    80 min drive

Restaurants

  • モスバーガー
    1 min walk
  • 神泉ホルモン 三百屋
    1 min walk
  • カリカリスパイス
    1 min walk
  • Pizzeria MERI PRINCIPESSA
    1 min walk
  • ターンテーブル(Turntable)
    1 min walk

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  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shibuya Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 733 out of 1034 reviews
Rating 8 - Good. 220 out of 1034 reviews
Rating 6 - Okay. 58 out of 1034 reviews
Rating 4 - Poor. 18 out of 1034 reviews
Rating 2 - Terrible. 5 out of 1034 reviews

Reviews

Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so clean staff was friendly.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable hotel just off Urashibuya street in a cute quiet area close to Shibuya but away from the noise and craziness
Stayed 5 nights in May 2026
Verified

10/10 Excellent

PERCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, 15 minutes walk to Shibuya tourist soot so we like to be in a more calm area, more local restaurants, izakayas, we really enjoyed. The staff was really friendly and helpful
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, very clean and staff is very friendly and helpful. The location is close to the Shibuya Train Station (about 16 minute walk), with a lot of shops and restaurants nearby. I highly recommend this hotel and the staff for your trip.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Steve Alpizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and really clean, the staff is friendly and helpful 💕
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Bolortungalag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close the main line which saved alots of time. I would recommend this place
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s about 10 minutes walk to Shibuya Station, I like it in a quiet area and yet not far from the shops and restaurants. Room is clean, staff are friendly.
Stayed 5 nights in May 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location
Stayed 3 nights in May 2026
Verified

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities
The hotel was in a nice, quiet area convenient to the Shibuya Station. Basic amenities, with no frills. Rooms were clean and the hotel staff was friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Shibuya area - and very quiet. Excellent room and we really appreciated the washer drier!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Arnicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little further from shibuya.center (10 minute walk) but in a more quiet street with lots of wine bars. Washing machine is a big plus.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, excellent hotel staff, great location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with a wide range of amenities which met my needs. The staff were overall amazing and friendly.
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the crowds, convenient 711 a short walk away. Would stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the reception and cleaning are extremely accommodating and kind. The room was very clean and it was very helpful to have a washer/dryer in the unit.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Comfortable Bed, large room for Japanese standards, great location for restaurants.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need Smart TVs in the rooms to stream English television shows. The breakfast was great there kitchen staff was great
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Rosielin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay would 100% come back, in a perfect location!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food and shopping - all within walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff and good service. Lots of ammenities and locations to eat at around the area.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Helpful staff, very pleasant stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy & helpful staff and delicious coffee downstairs :)
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 8 nights. The property is clise to everything but not in the middle of the “chaos” . The room had a washer which was A+++ .It also had a fridge and a microwave. Super clean . Totally recommend it
Stayed 8 nights in Jun 2026
Verified

10/10 Excellent

Spurthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to have an in-unit washer/dryer (though it took our one cycle 4.5 hours to complete and the clothes were still not fully dry). Room itself was great — clean and spacious enough. Staff were super friendly and helpful too! Would recommend this place.
Stayed 3 nights in May 2026