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Tokyu Stay Shibuya

Property class: 3

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Photo gallery for Tokyu Stay Shibuya

A rooftop terrace with a wooden deck, seating area, and potted plants. - Tokyu Stay Shibuya (Tokyo)
The exterior of Tokyo Stay hotel with a modern design, featuring a well-lit entrance, a signboard, and landscaped areas with plants. - Tokyu Stay Shibuya (Tokyo)
A modern, compact living space with a kitchenette, a sofa, a dining table, and a staircase. - Tokyu Stay Shibuya (Tokyo)
A modern hotel room with a sofa, a dining table, two beds, a flat-screen TV, and a large window with curtains. - Tokyu Stay Shibuya (Tokyo)
A modern reception area with a counter, seating, and a coffee machine. - Tokyu Stay Shibuya (Tokyo)
Located close to Shibuya Saunas and Shibuya Crossing, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Double Room, Non-smoking Superior Double

A modern hotel room with a bed, desk, chair, and a small table with a glass.

Superior Double Room, Non-smoking Superior Double

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room, Non-smoking Standard Double

A hotel room with a large bed, a wooden nightstand, a desk with two glasses, a chair, and a television.

Standard Double Room, Non-smoking Standard Double

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non-smoking Superior Twin

A hotel room with a large bed, a small table, a chair, and a TV.

Superior Twin Room, Non-smoking Superior Twin

  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(37 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room (2 persons), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room (2 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Residential Family Room (2 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room (3 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Residential Family Room (3-4 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Deluxe Twin Room (1 person), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room (1 person), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room (1 Person), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room (1person), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Residential Family Room (1 person), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Bunk Beds
  • Free wired internet

About the neighborhood

Near a metro station, Tokyu Stay Shibuya is in Shibuya, a neighborhood in Tokyo with good shopping. Notable landmarks in the area include Shibuya Crossing and Tokyo Tower, and travelers wishing to experience a bit of culture can try Mori Art Museum. Check out an event or a game at Tokyo Dome, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed. Visit our Tokyo travel guide
Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • A busy urban street with many pedestrians, tall buildings, and various advertisements.
    Shibuya Crossing
    10 min walk - 0.6 miles
  • A park with large trees and people sitting on the grass.
    Yoyogi Park
    14 min walk - 0.8 miles
  • Love Hotel Hill
    5 min walk - 0.3 miles
  • Cerulean Tower
    6 min walk - 0.4 miles
  • Shibuya 109 Building
    8 min walk - 0.4 miles

Getting around

  • Shinsen Station
    3 min walk
  • Shibuya Station
    8 min walk
  • Haneda Airport (HND)
    45 min drive

Restaurants

  • 神泉ホルモン 三百屋
    1 min walk
  • モスバーガー
    1 min walk
  • カリカリスパイス
    1 min walk
  • はんさむ
    1 min walk
  • みさわ
    2 min walk

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  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shibuya Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Lukian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the room was clean. Would recommend staying here.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room , spacious “ for Tokyo standards “ Friendly staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very sweet and helpful
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay. The bed was extremely comfortable and the in room laundry came in handy. A very short walk to downtown.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marie Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location with a mini grocery across the street making it very convenient. We were warmly greeted by the staff and had a wonderful experience! Will definitely be coming back 🙂
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The staff were so friendly and it was pretty spacious for Tokyo!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to restaurants/bars and shopping. Cost effective hotel, clean. Staff were friendly.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to lots of restaurants, train station and a supermarket opposite hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel - close to food and shopping - very clean and cozy - like the that it had a washing machine/ dryer
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

TEJASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing location right
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three nights as the hotel was in a quiet neighborhood. A market and several tea are near by. We recommend this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Bella

Liked: Cleanliness, amenities, property conditions & facilities
It was maintained well and clean and the staff was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Wimily

Liked: Cleanliness, staff & service, amenities
Hotel perfectly located near shibuya crossing! Tons of parking nearby and amazing staff!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet hotel near train station. Super helpful staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so clean staff was friendly.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was brilliant. One of the best equipped rooms we stayed in whilst in Japan. A great sized room with a small kitchenette including a washing machine. Only 15 walk to shibuya crossing and a supermarket directly across the road. No breakfast offered at the hotel but that didn't really matter. Highly recommend this hotel.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property in a good area. There is a little grocery store nearby and some bars/restaurants. It is very close to Shibuya crossing, the train station, and tons of shopping. The room is small but it has everything you need.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Cesar R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Great staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable hotel just off Urashibuya street in a cute quiet area close to Shibuya but away from the noise and craziness
Stayed 5 nights in May 2026
Verified review

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a few minutes walk from the main Shibuya area, with many small izakayas, wine bars and whisky bars nearby perfect for those who prefer a quieter vibe than downtown. The room amenities were perfect for longer stays with an in-room washer/dryer plus fridge, microwave and hot plate. Staff were excellent, friendly and the daily free coffee was quite good. Only negative would be the 2 pillows per person were both overly thin and flat, we ended up buying cushions to save our necks. Would otherwise be 5 out of 5 with that improved
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Steve Alpizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and really clean, the staff is friendly and helpful 💕
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great staff, nice neighborhood. overall hotel slightly shabby. no view. bathtub and laundry were nice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and accommodations - the hallway on our floor was a bit warm, but everywhere else inside the hotel was fine - would stay again for location convenience in Shibuya
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, excellent hotel staff, great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

PERCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, 15 minutes walk to Shibuya tourist soot so we like to be in a more calm area, more local restaurants, izakayas, we really enjoyed. The staff was really friendly and helpful
Stayed 3 nights in May 2026