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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Reception
Residential Family Room (3-4 persons), Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Interior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Twin Sofa Beds and 2 Twin Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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  • Air conditioning
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About the neighborhood

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing - 10 min walk - 0.6 miles
  • Yoyogi Park - 14 min walk - 0.8 miles
  • Tokyo Tower - 4 min drive - 3.3 miles
  • Shinjuku Gyoen National Garden - 4 min drive - 3.6 miles
  • Meiji Jingu Shrine - 5 min drive - 1.7 miles

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel remodeled in 2023 and located near Shibuya Crossing
Located close to Mori Art Museum and Shinjuku Gyoen National Garden, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • An elevator, a front-desk safe, and luggage storage
  • A computer station and a vending machine
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 126 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is 0.6 mi (0.9 km) from Shibuya Crossing and within 3 mi (5 km) of Mori Art Museum and Shinjuku Gyoen National Garden. Tokyo Tower and Tokyo Dome are also within 6 mi (10 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

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Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice sized rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balanced, well thought of hotel in a great area with many gem restaurants at your footstep. Would most definitely stay there again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Regine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful.
Stayed 4 nights in May 2025

6/10 Okay

Chansook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room facilities, kind staff.

8/10 Good

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with great service. Rooms were just a bit on small side, otherwise a fine stay.
Stayed 9 nights in May 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were very helpful and spoke english. Its a good walking distance from shibuya scramble. We were very happy with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels stays while i was in tokyo. Is was on a quite street and the staff was amazing and helpful. They have a great team there.
Stayed 1 night in May 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet area despite being right next to Shibuya
Stayed 3 nights in Apr 2025

10/10 Excellent

astral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just incredible!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice!
Stayed 4 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Hotel was quiet and clean. Charming area within walking distance to Shibuya.
Stayed 5 nights in Apr 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Liked: Staff & service, amenities, property conditions & facilities
No complaints. The small kitchenette was helpful to clean baby bottles. Staff were very friendly. I would just stay closer to a train station next time
Stayed 4 nights in May 2025

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 9 days. I traveled with my two young children and a teenager. The hotel is clean. Staff is friendly and location is quiet but amazing and close to everything.
Stayed 9 nights in Mar 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 15 minutes walk from Shibuya Crossing. Lots of restaurants nearby. Washing machine and dryer in rooms - highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay for our party of 3. By Japan standards, our room was massive, had a balcony looking over Tokyo which was beautiful at night, a wet room with a shower & bath which was so good for a soak after a long day of sightseeing. Beds were comfortable, lovely English speaking staff and a 24 hour convenience store across the road. We would definitely stay here again!
Stayed 5 nights in Apr 2025

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is pretty clean, had nice staff, good bed, good shower and was quiet. It is about 15 min walk from Shibuya Station/Crossing which was not convenient when you come back from a tired whole day of sightseeing and want to go back to the Shibuya Crossing area for Dinner. Although, there are a few small restaurants around the hotel if you don't feel like going near Shibuya Crossing.
Stayed 6 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
We loved that there was a grocery store just steps away that is open 24 hours but the rooms for a family of 4 are pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a wonderful stay at this hotel. The standout feature was its close proximity to Shibuya Station, allowing us to maximize our time and experience all that Tokyo has to offer. Highly recommend!
Stayed 13 nights in Mar 2025

10/10 Excellent

Deborah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible for someone who uses crutches. In a good location with plenty of shops, restaurants and coffee shops around.
Stayed 12 nights in Mar 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room included a washer dryer for someone who packs light. Staff was friendly and the hotel also had a nice Photo Booth downstairs with Kimonos and other props
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and just what we were after. Set away from the busy area and perfectly walkable to the station. Close to a street of upmarket restaurants. Would stay again.
Stayed 4 nights in Feb 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the supermarket across the street from the hotel was open 24hrs.
Stayed 1 night in Feb 2025