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Tokyu Stay Shibuya

3.0 star property
Travelers can explore Shinjuku Gyoen National Garden's serene landscapes or dive into Tokyo's electric atmosphere near the iconic Shibuya Crossing

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio - Tokyu Stay Shibuya (Tokyo)
Reception - Tokyu Stay Shibuya (Tokyo)
Fridge, microwave, stovetop, cookware/dishes/utensils - Tokyu Stay Shibuya (Tokyo)
Exterior - Tokyu Stay Shibuya (Tokyo)
In-room safe, desk, blackout drapes, iron/ironing board - Tokyu Stay Shibuya (Tokyo)
Tokyu Stay Shibuya offers a refreshing haven near Shibuya Crossing. Guests enjoy city views from the rooftop terrace and free in-room WiFi. The hotel's multilingual staff and convenient luggage storage make it ideal for urban explorers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

About the neighborhood

Near a metro station, Tokyu Stay Shibuya is in Shibuya, a neighborhood in Tokyo with good shopping. Notable landmarks in the area include Shibuya Crossing and Tokyo Tower, and travelers wishing to experience a bit of culture can try Mori Art Museum. Check out an event or a game at Tokyo Dome, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed. Visit our Tokyo travel guide
Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing
    Shibuya Crossing
    10 min walk - 0.6 miles
  • Yoyogi Park
    Yoyogi Park
    14 min walk - 0.8 miles
  • Love Hotel Hill
    5 min walk - 0.3 miles
  • Cerulean Tower
    6 min walk - 0.4 miles
  • Shibuya Sky
    12 min walk - 0.7 miles

Getting around

  • Shinsen Station
    3 min walk
  • Shibuya Station
    8 min walk
  • Narita Intl. Airport (NRT)
    80 min drive

Restaurants

  • 神泉ホルモン 三百屋
    1 min walk
  • モスバーガー
    1 min walk
  • うさぎ
    1 min walk
  • カリカリスパイス
    1 min walk
  • 楽椿
    1 min walk

About this property

Tokyu Stay Shibuya

Hotel remodeled in 2023 and located near Shibuya Crossing
Located close to Shibuya Saunas and Mori Art Museum, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), luggage storage, and a 24-hour front desk
  • Multilingual staff, a computer station, and an elevator
  • A front-desk safe and a vending machine
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 126 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with digital channels
  • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shibuya Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1013 reviews
Rating 8 - Good. 230 out of 1013 reviews
Rating 6 - Okay. 55 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 7 out of 1013 reviews

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, excellent hotel staff, great location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the crowds, convenient 711 a short walk away. Would stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rosielin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Comfortable Bed, large room for Japanese standards, great location for restaurants.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff and good service. Lots of ammenities and locations to eat at around the area.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay would 100% come back, in a perfect location!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy & helpful staff and delicious coffee downstairs :)
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food and shopping - all within walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with great location. Walking distance to the crossing. Lots of amenities, restaurants and 7-11 just down the road.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable added bonus of a washer in the room , small cafe in the lobby area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Helpful staff, very pleasant stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good Wi-Fi, air worked well and staff was great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly good location. 10min walk to station. Lots of restaurants near it.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, loved the laundry. Great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Close to everything
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the clean room with washer & dryer, also Refa amenity and shower head was the best !!! Definitely comeback !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nishii

Liked: Cleanliness, amenities, property conditions & facilities
The room size, cleanliness, staff, and location were all excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice layout of room. Staff was very nice and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location, quite enough when you needed it. About a 10 to 15 minute walk to Metro. Staff was super friendly, room was super clean. Incredible bathroom! Amazing high-quality blow dryer and soft robes provided. Loved having a mini kitchenette!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Ramanpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Room had all amenities a tourist would need. Shower was perfect. Room was clean. I used the in-room laundry machine often during my 4 night stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Shibuya and not far from the station. Washing machine in the room was useful to clean clothes. Reception staff helped with luggage transfer and made the process very easy.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

La Verne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and property were just what we were hoping for. Our room had plenty of space and the bathroom amenities were excellent. Since we were only there 1 night, we can't wait to come back and stay on our next visit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PEIYI

Liked: Cleanliness, staff & service, amenities
Yes love the location The staff was very kind and helpful
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tanae

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Room cleaning and towels only by request.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and loved the location and in-room washer/dryer and deep bathtub.
Stayed 1 night in Jan 2026