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Tokyu Stay Shibuya Ebisu

Property class: 4

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Photo gallery for Tokyu Stay Shibuya Ebisu

A building entrance with a staircase, a signboard, and a tiled floor. - Tokyu Stay Shibuya Ebisu (Tokyo)
A modern building with a central staircase, a signboard, and a brick wall. - Tokyu Stay Shibuya Ebisu (Tokyo)
A door with frosted glass panels, a handle, and a light fixture on the wall. - Tokyu Stay Shibuya Ebisu (Tokyo)
A modern kitchen with a large window, stainless steel appliances, and a variety of bowls and containers on the counter. - Tokyu Stay Shibuya Ebisu (Tokyo)
A modern bar area with a curved counter, bar stools, and a seating area with tables and chairs. - Tokyu Stay Shibuya Ebisu (Tokyo)
Close to Shibuya Crossing, Tokyu Stay Shibuya Ebisu provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for [GRAND OPEN] Comfort Double(Single Use), Non Smoking

A hotel room with a bed, a TV, a bedside table, a window with curtains, and a wall-mounted picture.

[GRAND OPEN] Comfort Double(Single Use), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for [GRAND OPEN] Superior Queen(Single Use), Non Smoking

A hotel room with a bed, a wooden wardrobe, a desk, a lamp, and a window with curtains.

[GRAND OPEN] Superior Queen(Single Use), Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for [GRAND OPEN] Deluxe Twin(Single Use), Non Smoking

A hotel room with a bed, a desk, a chair, a window with curtains, and a flat-screen TV.

[GRAND OPEN] Deluxe Twin(Single Use), Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for [GRAND OPEN] Signature Family(Single Use), Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window with curtains.

[GRAND OPEN] Signature Family(Single Use), Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [GRAND OPEN] Comfort Double(For 2 People), Non Smoking

A hotel room with a bed, a TV, a bedside table, a window with curtains, and a wall-mounted picture.

[GRAND OPEN] Comfort Double(For 2 People), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [GRAND OPEN] Superior Queen(For 2 People), Non Smoking

A hotel room with a bed, a wooden wardrobe, a desk, a lamp, and a window with curtains.

[GRAND OPEN] Superior Queen(For 2 People), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for [GRAND OPEN] Signature Family(For 2~4 People), Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window with curtains.

[GRAND OPEN] Signature Family(For 2~4 People), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [GRAND OPEN] Deluxe Twin(For 2~3 People), Non Smoking

A hotel room with a bed, a desk, a chair, a window with curtains, and a flat-screen TV.

[GRAND OPEN] Deluxe Twin(For 2~3 People), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

DOUBLE COMFORT

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE SINGLE USE COMFORT

  • Sleeps 2
  • Free WiFi

About the neighborhood

Shibuya, a neighborhood in Tokyo, is home to Tokyu Stay Shibuya Ebisu. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Ueno Park. Check out an event or a game at MUFG Stadium, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed. Visit our Tokyo travel guide
Map
1-9-5 Ebisunishi, Tokyo, Tokyo, 150-0021

What's nearby

  • A busy urban street with many pedestrians, tall buildings, and various advertisements.
    Shibuya Crossing
    5 min drive - 1.5 miles
  • Ebisu Shrine
    2 min walk - 0.1 miles
  • Shibuya Sky
    17 min walk - 0.9 miles
  • Shibuya Scramble Square
    17 min walk - 0.9 miles
  • Cerulean Tower
    20 min walk - 1.1 miles

Getting around

  • Ebisu Station
    1 min walk
  • Naka-Meguro Station
    12 min walk
  • Haneda Airport (HND)
    42 min drive

Restaurants

  • ケンタッキーフライドチキン
    1 min walk
  • 渋谷餃子
    1 min walk
  • カレーつけ麺専門店 しゅういち
    1 min walk
  • サンマルクカフェ
    1 min walk
  • HUB
    1 min walk

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  • Air conditioning
  • Laundry
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 per person
  • A restaurant

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Tokyu Stay Shibuya Ebisu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Tokyu Stay Shibuya Ebisu doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya Ebisu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tokyu Stay Shibuya Ebisu?

Check-out is at 11:00 AM.

Where is Tokyu Stay Shibuya Ebisu located?

Located in Shibuya, this hotel is within 1 mi (2 km) of Shibuya Scramble Square and Shibuya Crossing. Tokyo Tower and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Ebisu Station is only a 2-minute walk and Naka-Meguro Station is 12 minutes.

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Reviews

Tokyu Stay Shibuya Ebisu Reviews

9.4

Exceptional

10

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 94 reviews
Rating 8 - Good. 11 out of 94 reviews
Rating 6 - Okay. 5 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

Verified review

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel breakfast buffet I have ever had.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were WONDERFUL! Room was small, but comfy.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Kyungwook

Liked: Cleanliness, staff & service, property conditions & facilities
Having a washing machine right in the room is so convenient. The staff is also very friendly, and I’m highly satisfied with my stay.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Terence

Liked: Cleanliness, property conditions & facilities
Hotel was modern and very clean, but the room was so tiny. No house keeping during our week stay, no wardrobe or storage space although they managed to find room in the bathroom for a washer/dryer! Shower was positive point.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and great location for my first trip to Tokyo!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Seah Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a pleasant stay, but we would like to feedback on a few areas. We stayed on the 10th floor and frequently noticed strong cooking smells, such as fried food or curry, in the room despite keeping the windows properly closed. This may be due to the ventilation system, and we hope the hotel can look into it. We also noticed some white specks on the sofa and did not feel comfortable sitting on it or placing our belongings there. A thorough deep cleaning of the sofa would be appreciated. Breakfast and lunch were also mostly Western. For a hotel in Japan, it would be nice to have more Japanese and Asian options available.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing stay for our family. The modern hotel not only was a beauty with the interiors, but the staff and management delivered white glove service with a boutique-style warmth. Jiro, the manager, was so hospitable and tended to every question and need during our first visit to Tokyo. The food at the restaurant was delicious with a gourmet-level Italian menu in the evening. The hair products were RaFe, a luxury brand in Japan! Complimentary pajamas for each family member! We left our hearts in a Tokyo, but we know when we return next year, we will stay at Tokyo Stay Ebisu.
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Hide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always loved the Ebisu area of Tokyo for a couple of decades now. Now with this hotel right in the heart of it, I can live there too! It makes it so much more convenient for me, almost too convenient. All my favorite bars and restaurants in Tokyo are located within a couple of blocks of the hotel. Will certainly be back.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location within a minute to both H line and JR line. Brand new facility as of March 2026. Washer/dryer combo works fantastic. Will stay here again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

saniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. One station away from shibuya and close to station. Very clean. Staff is very sweet, also helped us with luggage transfer. Will definitely recommend.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Responsive and polite. Clean rooms and having a washer and dryer is convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small for two ppl, but very clean, and every square foot of space was nicely organized and useful. The shower was wonderful. Loved the welcome tea at check in and then the ice cream in the room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel just opened in March, so it is very fresh. The rooms are super quiet. They are a little small, but normal for Tokyo. Each room has a washer/dryer unit, so you can travel light. Breakfast was great. The staff is so attentive and polite. I will return.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Paula

This hotel was very welcoming and so clean (it just opened at the time of this review). Upon check-in we were greeted by very friendly staff and were offered tea and coffee while checking in. The room was very clean and nice. Only concern was there was no iron or steamer in the room, but I imagine you can ask the hotel to provide one at check-in. Otherwise I would highly recommend! Location is right across from Ebisu station which is one stop away from Shibuya (7 min train ride).
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Geneviève

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’ve been to Japan 5 times and stayed in many hotels, but this was by far the most expensive and smallest room I’ve had. My friend and I booked a Superior Queen (we couldn’t afford a twin) and were disappointed. While the Shibuya location—right across from the station—is excellent, it feels like the cost went into aesthetics rather than practicality. The room has nice fixtures, a large Sony TV, a great mattress, and excellent pillows (though we couldn't get extra pillows), but it’s poorly designed for travelers. There are no proper hooks or racks for towels or clothes, and when we asked for a luggage rack, they sent someone to our room to tell us to store our suitcases under the bed. The shower had great pressure but a fully transparent door, making it impossible to use other bathroom facilities privately. Lighting was also too dim for tasks like makeup, and there was no portable mirror. Amenities were minimal: cups and a kettle were provided, but no tea or coffee unless requested—and even then, not included. Cleaning costs extra (though towels can be refreshed), which feels unreasonable at this price. The biggest issue was service. Staff were often unresponsive or overwhelmed (one time they were arguing in Japanese for about 10 minutes before acknowledging us, and we were the only customers), and most requests for basic amenities were denied. The only positive service experience was during checkout, when luggage storage was handled kindly.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

MIRA PARK

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location. They charge for make a bed for ¥700. No coffee pod or tea bag provided. If you are sensitive about the noise from train, this hotel is not a good option.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Tida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were great. Breakfast was really good, especially the French toast and croissants. It was easy to get to the metro, and having a FamilyMart and Lawson nearby was convenient for snacks and drinks. The washer/dryer in the room was a big plus for our trip. We had a comfortable stay and would stay here again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

HEATHER N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant atmosphere and located close to lots of places of interest.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great neighborhood. Highly recommended
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Yutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, garbage and towel change available daily. In-unit washer/dryer unit is a lifesaver.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across for Ebisu station. Excellent breakfast and Refa showerheads in room.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Michelle logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved this hotel. Everyone was so friendly and helpful. The location was perfect. Close to the train station and very central to everything. The rooms were clean and so comfortable.. Highly recommend staying here!!
Stayed 6 nights in Jul 2026