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Tokyu Stay Nishi Shinjuku

Property class: 3

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A modern lounge area with a sofa, ottoman, chairs, and a small table. Large windows provide views of the outside. - Tokyu Stay Nishi Shinjuku (Tokyo)
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Lobby - Tokyu Stay Nishi Shinjuku (Tokyo)
Reception - Tokyu Stay Nishi Shinjuku (Tokyo)
A modern interior with large windows, a sofa, ottomans, and a small table. - Tokyu Stay Nishi Shinjuku (Tokyo)
Located close to Tokyo Metropolitan Government Building and Meiji Jingu Shrine, Tokyu Stay Nishi Shinjuku provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Moderate double, Non Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, a nightstand, a lamp, and a wall clock.

Moderate double, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double, Non Smoking

Room

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Residential Double, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone and clock, a window with curtains, and a wall-mounted air conditioner.

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Corner double, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a window with sheer curtains.

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Residential twin, Non Smoking

A hotel room with two beds, a window, a table, and a couch.

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, Tokyu Stay Nishi Shinjuku is near a metro station. Tokyo Metropolitan Government Building and Meiji Jingu Shrine are notable landmarks and Shinjuku Gyoen National Garden is a popular area attraction. Shibuya Sky and Tokyo Imperial Palace are two other places to visit that come recommended. Visit our Tokyo travel guide
Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023

What's nearby

  • A tall building with many windows and a tree with pink blossoms in the foreground.
    Shinjuku Central Park
    1 min walk - 0.1 miles
  • A modern skyscraper with a curved facade, surrounded by a plaza with patterned paving and a few people walking.
    Tokyo Metropolitan Government Building
    6 min walk - 0.4 miles
  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    5 min drive - 1.9 miles
  • Shinjuku I Land
    9 min walk - 0.5 miles
  • Tokyo Opera City Concert Hall
    12 min walk - 0.7 miles

Getting around

  • Nishi-shinjuku-gochome Station
    4 min walk
  • Hatsudai Station
    18 min walk
  • Haneda Airport (HND)
    48 min drive

Restaurants

  • マクドナルド
    1 min walk
  • 肉そば家 笑梟
    2 min walk
  • 富城屋
    3 min walk
  • もり平
    2 min walk
  • ドミノ・ピザ
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Tokyu Stay Nishi Shinjuku pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Nishi Shinjuku?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Tokyu Stay Nishi Shinjuku?

Check-out is at 11 AM.

Where is Tokyu Stay Nishi Shinjuku located?

Located in Shinjuku, this hotel is within 2 mi (3 km) of Tokyo Metropolitan Government Building, Shinjuku Gyoen National Garden, and Meiji Jingu Shrine. Shibuya Sky and Tokyo Imperial Palace are also within 6 mi (10 km). Nishi-shinjuku-gochome Station is only a 4-minute walk and Tochomae Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Nishi Shinjuku Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and location is great for getting around all of Tokyo
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & location!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location to public transportation, excellent amenities and a very helpful staff.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to be close, but not directly in the bustle of Shinjuku. Walking distance (~15 minutes). Loved the coffee/hot chocolate machine and self-serve care products. Best feature of this hotel is the in-room washer/dryer. Saved me during a very hot week.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, close to the bis stops and train stations
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good just the room was very small.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, helpful staff
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with multiple access points to the bus stop and metro station, very easy to navigate. The hotel doesn’t have daily housekeeping services but can replace towels and amenities upon request. There is laundry detergent and a machine in the room and it’s extremely helpful to clean all the dirty clothing before heading out. I will recommend and stay at Tokyu Stay again. Thank you!
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be for our trip! Everything we needed was in our room— especially a nice washer/dryer and detergent. The area is super nice too, not too busy and a quiet area compared to the bigger city areas we visited.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing and very helpful. Hotel was very clean and we loved the location. We were very happy with our choice of this hotel and we would recommend it for a stay in Tokyo. Train station was just down the street 5 minute walk and the bus stop was across the street. The park was great to enjoy as well.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful. Real quick check in. Quiet. Good location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel overall, room was perfect for a 10 day stay - with microwave and laundry Staff was very friendly and helpful
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is pristine the area is modern clean really nice good size room with all you need they DO HAVE AN ELEVATOR great stay!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Enjoyed our stay
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the area was quiet. There was a good grocery store a block away.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very helpful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Very clean, and quite
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
staff were very courteous and always eager to help, very convenient location, made for very pleasant first stay for us in tokyo
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Convenient location
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Bedroom was clean. However, bathroom stunk like a gutter, which soured our experience there. Luckily, it was just a one night stay. Didn't care for the pillows either. Liked the indoor and outdoor slippers and the nightwear. There was an abundance of charging ports, which was much appreciated. Location was awesome too and close to a station, a 6 minute walk.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean, service is great and the location is awesome.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great amenities like a microwave oven and washer/dryer in the room
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at Tokyu Stay Nishi Shinjuku Tokyo last month. The hotel is very clean and offered nice amenities such as in room washer/dryer and free beverages. The only downside was room was very small so it made it hard to manage larger luggage as well as getting in and out of bed. The hotel was also about a 10 minute walk from most transportation as well as the main sections of Shinjuku so it was a bit of trek everytime we wanted to go anywhere. I would suggest this option for travelers with less luggage.
Stayed 4 nights in Jun 2026