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Tokyu Stay Nishi Shinjuku

3.0 star property
After breakfast at Tokyu Stay Nishi Shinjuku, travelers can explore the peaceful grounds of Meiji Jingu Shrine or wander through Shinjuku Gyoen National Garden

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Reception - Tokyu Stay Nishi Shinjuku (Tokyo)
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Reception - Tokyu Stay Nishi Shinjuku (Tokyo)
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Exterior - Tokyu Stay Nishi Shinjuku (Tokyo)
Located in central Tokyo, Tokyu Stay Nishi Shinjuku offers a comfortable base near two beautiful green spaces. The hotel provides practical amenities like WiFi and dry cleaning. The attentive 24-hour front desk staff ensures guests have everything they need.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, Tokyu Stay Nishi Shinjuku is near a metro station. Tokyo Metropolitan Government Building and Meiji Jingu Shrine are notable landmarks and Shinjuku Gyoen National Garden is a popular area attraction. Shibuya Sky and Tokyo Imperial Palace are two other places to visit that come recommended. Visit our Tokyo travel guide
Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023

What's nearby

  • Shinjuku Central Park
    Shinjuku Central Park
    1 min walk - 0.1 miles
  • what a fine architecture
    Tokyo Metropolitan Government Building
    6 min walk - 0.4 miles
  • Aerial shot of Shinjuku Sumitomo Building in Japan
    Shinjuku Sumitomo Building
    7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden featuring heritage architecture and a park
    Shinjuku Gyoen National Garden
    5 min drive - 1.7 miles
  • Shinjuku I Land
    9 min walk - 0.5 miles

Getting around

  • Nishi-shinjuku-gochome Station
    4 min walk
  • Hatsudai Station
    18 min walk
  • Narita Intl. Airport (NRT)
    82 min drive

Restaurants

  • マクドナルド
    1 min walk
  • 肉そば家 笑梟
    2 min walk
  • CoCo壱番屋
    1 min walk
  • もり平
    2 min walk
  • FUNGO DINING
    1 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel near Tokyo Metropolitan Government Building
Located close to Meiji Jingu Shrine and Shinjuku Gyoen National Garden, Tokyu Stay Nishi Shinjuku provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and free newspapers
  • A front-desk safe and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 148 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 40-inch Smart TVs with digital channels
  • Refrigerators, microwaves, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Is Tokyu Stay Nishi Shinjuku pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Nishi Shinjuku?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Tokyu Stay Nishi Shinjuku?

Check-out is at 11 AM.

Where is Tokyu Stay Nishi Shinjuku located?

Located in Shinjuku, this hotel is within 2 mi (3 km) of Tokyo Metropolitan Government Building, Meiji Jingu Shrine, and Shinjuku Gyoen National Garden. Shibuya Sky and Tokyo Imperial Palace are also within 6 mi (10 km). Nishi-shinjuku-gochome Station is only a 4-minute walk and Tochomae Station is 9 minutes.

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Reviews

Tokyu Stay Nishi Shinjuku Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1003 reviews
Rating 8 - Good. 333 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

Verified

8/10 Good

Hue

Liked: Cleanliness
Convenient location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its location to the Tokyo Marathon start line, which was about a 15-minute walk away. The hotel is also located near some great basic restaurants, an incredible park, and numerous subway lines. We would stay here again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Breakfasts were great.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Isako

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great amenities like a microwave oven and washer/dryer in the room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cheng

Liked: Cleanliness
close to subway, railway station. easy communication to major attractions
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lusia

Liked: Cleanliness, amenities, property conditions & facilities
Great location & affordable! Close to the nishi shinjuku train station, 7/11, family mart, McDonald’s is literally next door and other great restaurants! Staff were friendly. Although our room was small, it was clean & comfortable. Highly recommend!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean, service is great and the location is awesome.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a very convenient location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Caroline

Liked: Staff & service
Clean and good staff, short rooms, also different breakfast.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities
good staff, room was quite small
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service
The room was clean and bed was very comfortable.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transit; many options for meals.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
The comfort double room was tight like most Tokyo hotels are but it was clean with good amenities. Front desk staff were very courteous, friendly and helpful. They have luggage storage on site. Hotel was close to a subway station. Plenty of 7-11 and Family marts nearby. It is located in a quiet area away from the noise of Shinjuku.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jessica

Liked: Amenities
The room had a view of just electrical lines and there was a lot of noise within the walls at night. The smell from the bathroom was horrid but after you shower, it goes away for a bit and then it returns after 5 minutes. Atleast they provide free 24/7 coffee in the lobby, toothbrush, toothpaste and etc. Good walking distance from the shopping districts and close to a bunch of convenience stores, pharmacies, food chains and basically everything you may need.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Reu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; kind and attentive staff; washer and dryer combo in room is icing on the cake.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and incredible location. Rooms were clean and well taken care of with washer/dryer in room. V. Convenient access to
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Allison Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in room. Construction noise in the morning. Other than that quiet. Staff were incredible and they even stored our luggage for free. Lots of food around. Very convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but was nice and the coffee machine downstairs was good.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to transport and plenty of eating places around.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
We were in residence double room. It is a lot bigger than the comfort double room. There is space to open your luggage. We also had a small kitchenette and a washer/dryer in the unit. These were very useful. The hotel is close to the metro station. It is also walking distance to Shinjuku. There are several convenience stores and restaurants nearby. Neighborhood was quiet. Staff were very friendly. I strongly recommend this hotel.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Location is good Close to the park which was great! Washing machine/dryer combo was really handy and worked well
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and it's location to the nearby park, restaurants, and transit. Rooms are clean and breakfast is offered, including interesting frozen options as well as cereal.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Fysal

Liked: Staff & service, property conditions & facilities
Room was a little dirty but we told the staff and they did an excellent job cleaning the room again and the way that they dealt with it fixed the my experience, would recommend, located in a nice area.
Stayed 4 nights in Sep 2025