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Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building

Choose dates to view prices

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Point of interest
Exterior
Food and drink
Lounge
Located in central Tokyo, Tokyu Stay Nishi Shinjuku offers a comfortable base near two beautiful green spaces. The hotel provides practical amenities like WiFi and dry cleaning. The attentive 24-hour front desk staff ensures guests have everything they need.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate double, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Smart TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
Bidet
Deep soaking bathtub
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
Smart TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
Bidet
Deep soaking bathtub
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Double, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Smart TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
Bidet
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Refrigerator
Smart TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
Bidet
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Smart TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
Bidet
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the neighborhood

Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023

What's nearby

  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 5 min drive - 1.7 miles
  • Meiji Jingu Shrine - 8 min drive - 1.9 miles
  • Tokyo Imperial Palace - 14 min drive - 4.8 miles
  • Tokyo Tower - 15 min drive - 6.3 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪なおじ 西新宿店 - ‬2 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel near Tokyo Metropolitan Government Building
Located close to Meiji Jingu Shrine and Shinjuku Gyoen National Garden, Tokyu Stay Nishi Shinjuku provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Free newspapers and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 148 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 40-inch Smart TVs with digital channels
  • Refrigerators, microwaves, and electric kettles

Similar properties

Lobby

Hotel Gracery Shinjuku

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  • Air conditioning
  • Breakfast available
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9.0 out of 10, Wonderful, 4,152 reviews
Hotel Gracery Shinjuku

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Is Tokyu Stay Nishi Shinjuku pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tokyu Stay Nishi Shinjuku?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Nishi Shinjuku?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Tokyu Stay Nishi Shinjuku?

Check-out is at 11 AM.

Where is Tokyu Stay Nishi Shinjuku located?

Located in Shinjuku, this hotel is within 2 mi (3 km) of Tokyo Metropolitan Government Building, Meiji Jingu Shrine, and Shinjuku Gyoen National Garden. Shibuya Sky and Tokyo Imperial Palace are also within 6 mi (10 km). Nishi-shinjuku-gochome Station is only a 4-minute walk and Tochomae Station is 8 minutes.

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Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1008 reviews
Rating 8 - Good. 340 out of 1008 reviews
Rating 6 - Okay. 88 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarantsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with easy access to the rest of Tokyo. Room was clean and tidy, and hotel staff are helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but was nice and the coffee machine downstairs was good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dominick

Amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but very well equipped room. Love the washer/dryer combo, very convenient. Also very close to several subway stations. Would definitely recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fysal

Liked: Staff & service, property conditions & facilities
Room was a little dirty but we told the staff and they did an excellent job cleaning the room again and the way that they dealt with it fixed the my experience, would recommend, located in a nice area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, amenities
We didn’t have breakfast option since there are a lot to choose from around the hotel. The room has washer and dryer and microwave and kettle among some basic utensils. The staff is very kind and helpful. We are thinking in coming back next year.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ramon

Friendly and helpful staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to transport and plenty of eating places around.
Stayed 3 nights in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay, not many dining options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfortable double room was perfect for me and my partner with our two big suitcases (though had to use the bed to use). Bathroom small but fine. Area good with food and public transportation close by. So handy having a washer/dryer, kettle and microwave. I would definitely stay again! Try the ramen near by (with pet goldfish at the front, near Indian restaurant) - you will not be disappointed.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation options. Clean, quiet and great amenities. Location wise based it near the business district and away from busy tourist hubs. However conveniently located near plenty of food, groceries, parks on the doorstep and direct access to a train line to get to everywhere in Tokyo! Highly recommend!
Stayed 3 nights in Aug 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place with friendly staff. Only downside is that it’s a very small hotel room
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

douglas

Liked: Property conditions & facilities
The property was extremely well laid out and the service was excellent. The staff were friendly and very helpful and the limited breakfast offering was adequate. Would stay there again
Stayed 5 nights in May 2025

10/10 Excellent

NADINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Loved in washer dryer in room
Stayed 5 nights in Jun 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, clean, quiet and the staff were gracious and helpful. Lovely stay and would stay again. The location is wonderful and Shinjuku Chou Park is right across the street for a beautiful morning stroll.
Stayed 4 nights in Apr 2025

8/10 Good

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are tiny and the bed is quite uncomfortable, very very hard, I like a firm mattress, but this was too hard. Tiny rooms, but you expect that in Tokyo. Washing machine was useful, but I never figured out how to just dry clothes. There was a strange noise in room 901, like a constant dripping and or whooshing sound. Free coffee downstairs and plenty of amenities. Breakfast you have to cook and prepare yourself in the room, which given the room size, can be a challenge. It's about a 15-20 minute walk from the main Tokyo downtown area, with Godzilla and big cat.
Stayed 4 nights in Oct 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 7 nights in Jul 2025

6/10 Okay

DeFilippo

Disliked: Cleanliness, amenities, property conditions & facilities
Very surprised how smelly and dirty the room was when I checked in. There was another guests long hair stuck to the shower wall. The bathroom smelled like poop the entire stay, even with the vent running continuously. The A/C unit had a nasty smell. The shower curtain was stained and sour smelling as well. This is unacceptable considering this hotel was more of a premium price compared to similar in the area. Next time I visit Japan I will try the APA hotels instead.
Stayed 3 nights in Oct 2025

10/10 Excellent

lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what upu see in the pictures are accurate. The washer messed up my clothes byt im not upset about it, i will reolace them.
Stayed 6 nights in Sep 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place. Loved having a washer and dryer in the room
Stayed 3 nights in Feb 2025

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