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Tokyu Stay Ginza

Property class: 3

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Photo gallery for Tokyu Stay Ginza

A modern hotel room with a bed, a large mirror, a bathroom with a sink and shower, and a wardrobe. - Tokyu Stay Ginza (Tokyo)
A modern building with a prominent entrance labeled 'TOKYU STAY'. - Tokyu Stay Ginza (Tokyo)
A modern kitchen with a tiled backsplash, a sink, and a countertop with fruits and a knife. - Tokyu Stay Ginza (Tokyo)
A modern lobby with a reception desk, seating area, and large windows. - Tokyu Stay Ginza (Tokyo)
A person sitting by a window with a cityscape view. - Tokyu Stay Ginza (Tokyo)
Located close to Kabuki-za Theatre and Art Aquarium Museum Ginza, Tokyu Stay Ginza provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a walk-in closet.

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a large bed, bedside tables, a built-in TV, a mini-fridge, and a shelf with glasses and a hat.

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

A modern hotel room with a large bed, bedside table, and a wooden bench. There is a small table with a chair and a shelf with kitchen items.

Executive Double Room [Washer and Dryer Furnished], Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

A modern hotel room with two large beds, a small seating area, and a desk.

Superior Twin Room, Non Smoking (No Washing machine)

9.0 out of 10
Wonderful
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a walk-in closet.

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking (Single Use)

A hotel room with a large bed, bedside tables, a built-in TV, a mini-fridge, and a shelf with glasses and a hat.

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room, Non Smoking (Single Use)

A modern hotel room with a large bed, bedside table, and a wooden bench. There is a small table with a chair and a shelf with kitchen items.

Executive Double Room, Non Smoking (Single Use)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

A modern hotel room with two large beds, a small seating area, and a desk.

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

In the entertainment district, Tokyu Stay Ginza is in Ginza, a neighborhood in Tokyo with great shopping. Kabuki-za Theatre and Art Aquarium Museum Ginza are cultural highlights, and some of the area's notable landmarks include Sensoji Temple and Shibuya Crossing. Takeshita Street and Tokyo Metropolitan Government Building are two other places to visit that come recommended. Visit our Tokyo travel guide
Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061

What's nearby

  • A steak being sliced on a cutting board.
    Mitsukoshi Ginza
    1 min walk - 0.1 miles
  • A traditional Japanese building with ornate architecture and illuminated details.
    Kabuki-za Theatre
    1 min walk - 0.1 miles
  • A sign with Japanese characters and "GINZA ST." in English, in front of a building with "GSX" on the facade.
    Ginza Six
    3 min walk - 0.2 miles
  • A historic building with a clock tower, surrounded by modern skyscrapers and busy urban traffic.
    Ginza Wako Building
    3 min walk - 0.2 miles
  • Matsuya Ginza
    2 min walk - 0.1 miles

Getting around

  • Higashi-ginza Station
    1 min walk
  • Yurakucho Station
    10 min walk
  • Haneda Airport (HND)
    32 min drive

Restaurants

  • はなまるうどん
    1 min walk
  • やまちゃん
    2 min walk
  • ナイルレストラン
    1 min walk
  • 銀座ヤンヤン
    1 min walk
  • 銀座元楽
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Tokyu Stay Ginza pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Ginza?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Tokyu Stay Ginza?

Check-out is at 11 AM.

Where is Tokyu Stay Ginza located?

Located in Ginza, this hotel is steps from Kabuki-za Theatre and Art Aquarium Museum Ginza. Sensoji Temple and Takeshita Street are also within 6 mi (10 km). Higashi-ginza Station is only a 2-minute walk and Ginza Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Ginza Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 709 out of 1203 reviews
Rating 8 - Good. 305 out of 1203 reviews
Rating 6 - Okay. 132 out of 1203 reviews
Rating 4 - Poor. 42 out of 1203 reviews
Rating 2 - Terrible. 15 out of 1203 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a very convenient location. More spacious than other hotels I’ve stayed in in Tokyo and would definitely stay here again
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Location is great. Many restaurants and shops close by.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , staff / room / amenities and great location !
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: great location, excellent shower bath shampoo & conditioner,
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff were friendly and helpful, and the room was clean and quiet. Great shopping nearby with multiple trains within minutes.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, clinic staff available, and great location!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff was great. Property was great. Location was great. Not much else to say.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff we excellent
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washer and dryer in the room is great idea, lot of good restaurants and small shops like Family Mart around, staff was very helpful
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room cleaning is an add-on cost which is surprising compared to other hotels. Rooms do feel outdated. Great friendly reception staff and cleaning staff were amazing.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at Tokyo Stay Ginza. Location was great. The front desk staff were very professional and friendly and my room was very clean and well organized. In room washer/dryer was a nice plus. Would certainly stay there again.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. We were disappointed there was no breakfast buffet but that couldn't be help. It was a very nice room.
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We had a very good experience checking in this time with the staff being super helpful compared to our first stay the previous week. Although the decor is little tired the room was clean, the bed was comfortable and no cigarette smells. Hotel is in good location to shops and stations so easy to get around. And check out process was easy. Thank you to the lovely ladies at reception.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Ginza was the perfect home base for our 7 day trip in Tokyo. The bed was perfect. So rare to find a queen! Also not too hard or soft for our American bodies lol! The washer/dryer in the room was super helpful as well. The room is not big by any means, but we made the space work.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and quiet room!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was convenient, staffs were helpful, room was clean. :)
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean and the staff was helpful. However, there was no breakfast and the coffee machine was not available 24/7. If you are an early riser no coffee was available.
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, small room but very close to the station as well and I loved staying here
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I had booked a non smoking room, but the room we were initially checked in to, had a very unpleasant smoking room smell. I complained and we were changed to another room, I think the staff knew the first room was smelly but thankfully it was resolved. Otherwise the stay went well. Good location.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Tokyu Stay Ginza. The in-room washer/dryer and kitchenette were especially convenient during our travels, making it much easier to manage laundry and enjoy a more comfortable stay. The ReFa hair products were also a fantastic bonus! My only disappointment was the stained carpet, which made the floor feel less clean than expected and took away from the overall impression of the room. With better carpet maintenance, the room would have felt much more inviting. Overall, we appreciated the convenience and thoughtful in-room amenities, which made our stay comfortable.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I like free rental of summer wears. I also like prompt service of front desk Clark’s. Location is the best
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean room, centrally located. It had a good size, and I liked that it had a washer and dryer in the room. I wish it offered breakfast though.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located in a quiet street but just 5 mins from the main Ginza street with malls and restaurants. I’ve a spacious room which is well designed - my wife & I weee comfortable. Cabs can stop easily in front of hotel and Ippundo is just behind hotel. I will stay here again next time in Tokyo.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2026