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Tokyo Marriott Hotel

Property class: 5 and above

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Photo gallery for Tokyo Marriott Hotel

42-inch LCD TV with cable channels, TV - Tokyo Marriott Hotel (Tokyo)
Exterior - Tokyo Marriott Hotel (Tokyo)
Lounge - Tokyo Marriott Hotel (Tokyo)
Lounge - Tokyo Marriott Hotel (Tokyo)
View from property - Tokyo Marriott Hotel (Tokyo)
Tokyo Marriott Hotel, nestled in the peaceful Gotenyama Garden, offers a quiet retreat with practical amenities. Guests can shop at the on-site store, dine at the American restaurant, relax at the coffee shop, or visit the nearby cherry blossoms along Meguro River.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for High Floor Deluxe, Guest room, 2 Twin, Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Deluxe, Guest room, 2 Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe, Club level, Guest room, 2 Twin, Non Smoking

Down comforters, minibar, in-room safe, desk

Executive Deluxe, Club level, Guest room, 2 Twin, Non Smoking

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Guest Room, 2 Twin, Low floor, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Guest Room, 2 Twin, Low floor, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Guest room, 1 King, Non Smoking

Down comforters, minibar, in-room safe, desk

Guest room, 1 King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Club level, Suite, 2 Twin, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, Club level, Suite, 2 Twin, Non Smoking

  • City view
  • 68 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe, Club level, Guest room, 1 King, Non Smoking

Down comforters, minibar, in-room safe, desk

Executive Deluxe, Club level, Guest room, 1 King, Non Smoking

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 1 King, Low floor, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Guest Room, 1 King, Low floor, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Deluxe, Guest room, 1 King, Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Deluxe, Guest room, 1 King, Non Smoking

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest room, 1 King or 2 Twin, High floor, Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Guest room, 1 King or 2 Twin, High floor, Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Garden Suite, Club lounge access, Suite, 2 Twin, 3rd - 5th floor, Non Smoking

Down comforters, minibar, in-room safe, desk

The Garden Suite, Club lounge access, Suite, 2 Twin, 3rd - 5th floor, Non Smoking

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Club level, Suite, 1 King, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, Club level, Suite, 1 King, Non Smoking

  • City view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Shinagawa, a neighborhood in Tokyo, Tokyo Marriott Hotel is near the airport and near a train station. Some of the area's popular attractions include Gotenyama Garden and Tokyo Disney Resort®. Meguro River Cherry Blossoms Promenade is another place to visit that comes recommended. Visit our Tokyo travel guide
Map
4-7-36 Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001

What's nearby

  • Meguro River
    Meguro River
    6 min walk - 0.4 miles
  • Gotenyama Garden
    1 min walk - 0.1 miles
  • Shinagawa Shrine
    9 min walk - 0.5 miles
  • Shinagawa Prince Cinema
    9 min walk - 0.5 miles
  • Ebara Shrine
    12 min walk - 0.7 miles

Getting around

  • Sengakuji Station
    3 min drive
  • Kitashinagawa Station
    8 min walk
  • Haneda Airport (HND)
    30 min drive

Restaurants

  • Executive Lounge
    2 min walk
  • 丸亀製麺
    10 min walk
  • ラウンジ & ダイニング G
    2 min walk
  • 中華そば 和渦 TOKYO
    7 min walk
  • とりいち 北品川店
    8 min walk

About this property

Tokyo Marriott Hotel

Luxury hotel near Meguro River Cherry Blossoms Promenade
Located close to Gotenyama Garden, Tokyo Marriott Hotel provides a grocery/convenience store, a terrace, and shopping on site. The on-site American cuisine restaurant, Lounge and Dining G, offers breakfast, brunch, lunch, dinner, and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, an elevator, and concierge services
  • Multilingual staff, wedding services, and a 24-hour front desk
Room features
All 249 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, recycling, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 2,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge and Dining G

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Elevator (63 inch wide door)
  • High-pile carpet in room
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12430.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Covered extended parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 12430.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Marriott Hotel Tokyo
Tokyo Marriott
Tokyo Marriott Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Hotel
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Tokyo
Tokyo Marriott Hotel Hotel Tokyo

Frequently asked questions

Is Tokyo Marriott Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2000 per night. Extended parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Tokyo Marriott Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Tokyo Marriott Hotel?

Check-out is at noon.

Where is Tokyo Marriott Hotel located?

Located in Shinagawa, this luxury hotel is steps from Gotenyama Garden and 1.5 mi (2.4 km) from Meguro River Cherry Blossoms Promenade. Tokyo Disney Resort® is 12 mi (19.3 km) away. Takanawadai Station is 20 minutes by foot and Sengakuji Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyo Marriott Hotel Reviews

8.6

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 186 out of 354 reviews
Rating 8 - Good. 108 out of 354 reviews
Rating 6 - Okay. 36 out of 354 reviews
Rating 4 - Poor. 17 out of 354 reviews
Rating 2 - Terrible. 7 out of 354 reviews

Reviews

Verified

10/10 Excellent

Rosean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing !

It was amazing, the staff were very helpful and very polite. Definitely will be staying here again on my next trip to Japan
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the shuttle to the Shinagawa train station. Great staff and service!
Stayed 2 nights in Oct 2023
Verified

8/10 Good

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is secluded
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Isamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever stayed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not honor my platinum level because i booked via expedia. I did not like it. My status was earned, irrespective of which rate i am paying during my stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Amardip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tokyo

The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love This Hotel!

Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Extremely noisy from rail traffic, tripping hazard in bathroom, no USB ports and in need of renovation.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Clean hotel. It is NOT a self contained hotel building. It is part of a larger set of business offices etc. It is basically an upscale business hotel. So, expect what you would see in most Japanese business chains like Toyoku Inn and Alpha in terms of room size, but you are paying 100 to 200 dollars more. Not sure why. King size bed is more like a double size bed. Not much walking around space in the room. Expect loud train noise coming from nearby Shinagawa station. you will need a taxi (4500 to 5000 yen to haneda airport) to get to nearby things--700 yen to shinagawa station. There is a free shuttle that will take you to Shinagawa station but this hotel does NOT have a shuttle to and from the airport. A final positive note: There is no lobby. The "lobby" is the restaurant. However, a staff member allowed us to hangout in the executive lounge on the 25th floor for a couple hours after check out since our flight did not leave until 5 PM. That was nice. If you got cash to blow and there is a mystique about staying at a marriott, then go ahead and stay here. But, truth be told, you can basically get that 350 dollar double room for a hundred dollars at Alpha or Toyoku.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

michiyo

Liked: Staff & service
Disliked: Cleanliness
スタッフの方達は非常に感じ良く良い滞在になる予感していたのですが、疲れて部屋に帰ってきて入浴しようとしたら浴槽のカラン周りにカビが…タオルで拭き取れる程度のものなのが余計に残念で😢朝コーヒーを淹れようとしたらネスプレッソが上手く動いてくれず（私のせい⁈）結局コーヒーは諦めました。下にあるドトールへ足を運ばせる作戦？😅 色々あったけど本当にどのスタッフさんも感じ良く親切だっただけに残念でした。次はないかな…
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, amenities
Iloinen yllätys - ei viittä tähteä, mutta paras palvelu 600 viime hotelliyön joukosta. Kerta kaikkiaan poikkeuksellinen; kaikki mahdollinen hoidetaan vaativalle asiakkaalle 9 vrk aikana täydellisesti. Aamiainen ei sekään jätä toivomisen varaa.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Dietmar

Liked: Cleanliness, staff & service
Personal
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンビニが同建物内にあり便利でした。
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Manabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
品川駅からもう少し近ければ良かったです。歩く距離ではないので
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食もレパートリー豊富で美味しく、ベッドもゆっくりくつろげる柔らかさで安眠出来ました。リムジンバスもあり、スタッフの対応も良くのんびり出来ました。 また行きたいホテルです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

junko

Liked: Amenities, property conditions & facilities
スタッフのサービスが良かったです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

HIDETOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラグジュアリーでとても良かったです あと、朝食が非常に充実していて 良かったです
Stayed 1 night in Jan 2025
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel i Shinagawa

Tokyo Marriott ligger tæt på et trafikknudepunkt med tog døgnet rundt - og det kan man høre selv på de højeste etager. Værelserne er store og fine. Svært at finde plads til tøj i skabe og skuffer, hvis man som os skulle være der i mange nætter. Fin vaskeservice og stor hjælpsomhed i det hele taget. Vælg den almindelige morgenmad i lobbyen, den er meget bedre end den i loungen. Vi synes, hotellet mangler lidt i at være 5-stjernet, men var tilfredse med vores ophold.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

AYAKA

Liked: Cleanliness, amenities, property conditions & facilities
朝食がとても美味しかったです。周辺も木々が多く気持ちよく過ごせました。 チェックイン時に15時ギリギリまで清掃が終わっていないという理由で待たされましたが、あまり誠実な対応ではなかったように思います。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋の雰囲気良く、朝食もゆっくり美味しくいただけて、快適に過ごせました。
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

kazuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食のレストランの一人前の量が多くて、日本のシニアには二人で分けるとちょうどいいくらいです。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel con clase, excelentemente conservado, el personal y su atención son espectaculares, las habitaciones excelentes
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

SHU

Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔でラウンジメニュー、朝食が美味しかったです。
Stayed 1 night in Sep 2023