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Tokyo House INN S&G

Property class: 2.5

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Tokyo House INN S&G provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Basic Quadruple Room

Basic Quadruple Room | Hypo-allergenic bedding available, desk, laptop workspace

Basic Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding available, desk, laptop workspace

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Quadruple Room

Economy Quadruple Room | Hypo-allergenic bedding available, desk, laptop workspace

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Family Studio

Family Studio | Hypo-allergenic bedding available, desk, laptop workspace

Family Studio

  • 1 bedroom
  • Sleeps 8
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding available, desk, laptop workspace

Family Room

  • 1 bedroom
  • Sleeps 8
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding available, desk, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Bunk Beds
  • Free WiFi

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding available, desk, laptop workspace

Traditional Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Design Quadruple Room

Shower, hair dryer, towels, shampoo

Design Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Hypo-allergenic bedding available, desk, laptop workspace

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding available, desk, laptop workspace

Business Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, Tokyo House INN S&G is in the entertainment district and near a metro station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Tokyo Disneyland®. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo DisneySea®, a top attraction not to be missed. Visit our Tokyo travel guide
View more Guest Houses in Tokyo
Map
1-12-27 Okubo, Shinjuku-ku, Tokyo, 169-0072

What's nearby

  • A narrow alley with traditional Japanese signage, lanterns, and people walking.
    Omoide Yokocho
    11 min walk - 0.6 miles
  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    16 min walk - 0.9 miles
  • Okubo Park
    5 min walk - 0.3 miles
  • Tokyu Kabukicho Tower
    6 min walk - 0.4 miles
  • Shinjuku Isetan
    12 min walk - 0.7 miles

Getting around

  • Higashi-shinjuku Station
    5 min walk
  • Shin-Okubo Station
    7 min walk
  • Narita Intl. Airport (NRT)
    76 min drive

Restaurants

  • 香港飯店0410 職安通り店
    1 min walk
  • コメダ珈琲店
    2 min walk
  • BAM BI COFFEE
    1 min walk
  • 明洞のり巻き 職安通り本店
    2 min walk
  • テーハンミング
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • 5 shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 6 2024 to December 5 2026 (dates subject to change).

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Cleaning fee: JPY 1000 per accommodation, per night
  • Bed sheets fee: JPY 200 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Tokyo House INN S&G pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Tokyo House INN S&G doesn't offer parking.

What time is check-in at Tokyo House INN S&G?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Tokyo House INN S&G?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Tokyo House INN S&G located?

Located in Shinjuku, this guesthouse is within 1 mi (2 km) of Omoide Yokocho and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 9 minutes.

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Reviews

Tokyo House INN S&G Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 120 out of 505 reviews
Rating 8 - Good. 195 out of 505 reviews
Rating 6 - Okay. 117 out of 505 reviews
Rating 4 - Poor. 42 out of 505 reviews
Rating 2 - Terrible. 31 out of 505 reviews

Reviews

Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a superb location with basic amenities included!
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good room for the price. Soap/shampoo/conditioner provided in shower. Great shower.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff was very attentive and nice!! Thanks for the early check in.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Louise

Disliked: Staff & service, property conditions & facilities
It is a great location. Above some restaurants and located on a street where there is a lottt of food options!! Regarding the room, we had 3 people in one room and couldn’t fit our 3 suitcases in the room. We had to put them on the spare bed because the room listed on the booking website looks extremely bigger than the one we were put in. Beware that if you have suitcases you’ll be hauling them up at least 3 flights of stairs The management was quite rude when messaging on WhatsApp. Overall 7/10
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Darrin

Adequate for our accomodation
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

reiko

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Elann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a cheap stay

A few friends and I had to get a last minute hotel in Tokyo due to missing our train to Osaka. Even though we reserved a room after the check-in time(10pm) we called the property owner and they promptly gave us all the information we needed. The room had all the necessities (bed, towel, toothbrush, fridge, microwave etc.). Showers and sinks were clean. The sinks are communal between the other rooms on the floor but the showers and bathrooms are private(located in the hall). Great place for the cheap price.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy environment with neighbors partying past midnight and lack of management to oversee. Do not recommend if you wish to have a quiet decent sleep.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Valeria

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty, not as the pictures. There is no one to help you with anything. Super dirty bathrooms and rooms.
Stayed 5 nights in Sep 2023
Verified review

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst place I’ve ever stayed at. There was a fire and the fire alarm did not work and there was no reception as well as manager on site. The phone number given to us to contact the property never worked. Would not recommend unless you have no other option. It was a good location though.
Stayed 7 nights in May 2024
Verified review

2/10 Terrible

かいと

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段が相場より安かったということもあるが、清潔感がなくかなり不衛生。部屋に備え付けられていた電気ケトルの中に前の宿泊客が使用したと思われる水が残っていた。探せば探すほど不衛生な箇所が出てくる。
Stayed 1 night in May 2024
Verified review

6/10 Okay

しょうた

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段が安いため部屋の中やシャワー、トイレが汚いのは妥協できたが、宿泊日になっても、泊まる部屋の部屋番号と暗証番号が伝えられておらず、こちらが当日電話しなければいけなかったのが、難点だった。値段泊まるだけと考えれば耐えられる。
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Kazuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂のドア外れてます 座ると床が凹みます ボディソープとシャンプーはどちらもボディソープです。 ポットの中にゆで卵が入ってます。 サービスが終わってます。家って何かご存知ですか？ 3階の風呂の脱衣所に扉をつけてあげてください。トイレから出てきた人と鉢合わせてしまい気まずいです。
Verified review

2/10 Terrible

MIU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂や洗面台の排水溝に髪などのゴミが溜まっており、水が全然流れなかった。宿泊施設の掃除はきちんとしておくべきだと思う。 またテレビを見るための線が不足しており、テレビをつけることができなかった。エアコンをつけた際には突然エアコンの部品が落ちてきた。 設備が整っておらずとても残念に感じた。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Woongsun

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
직원이 불친절한거 말고는 다좋음
Verified review

2/10 Terrible

AHREUM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가지마세요

가지마세요. 어지간하면 저렴한 호텔에 아무것도 기대하지않지만 여긴 정말 너무 심합니다. 온 사방팔방에 거미가있습니다. 방 들어가자마자 5마리를 죽였는데 다음날3마리가 더 있습니다. 물론 모두 살아있는상태고요. 숙소도 전반적으로 더럽고방문열면 바로 세면대가 있는상태라 매우시끄럽습니다. 가지마세요 두번말하지만 가지마세요
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

DAHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가격도저렴하고 주변에 음식점도 많아서 좋았어요 방음은 좀 안좋긴한데 그래도 푹잘묵었습니다
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

カズエ

Disliked: Staff & service, property conditions & facilities
シャワーがでなかったです
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

??

Disliked: Cleanliness, staff & service
4階の部屋まで階段しかなかったので荷物を運ぶのが大変でした。 2段ベットの部屋ですが、ベッドの下が埃まるけでした。 掃除が手抜きだと思いました。 前の人の残り物が冷蔵庫の中に入りっぱなしでした。 あと、部屋の暗証番号が使い回しというとこ。あれは毎回変えるべきでは？ 荷物を預かって欲しいと連絡してあっても預かってくれるのかどうかも分からず緊急連絡先というのがあったので連絡するも、宿泊前も、当日も全く繋がらず何の為の緊急連絡先？と思いました。 そこをもう少しちゃんと連絡取れるようにしてもらわないと本当に困ります。 5人で泊まりたかったのでここにしましたが、次はないかなぁ。 唯一良かったのはリッチの良さでした。
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

コスパ重視にはいいと思います！

写真と思ってたのと少し違いました。 詳しく見て決めた方がいいと思います。 値段相応でしょうか？
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Teerawat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and terrible male receptionist. The male manager during daytime didn't give me back deposit money. I booked the room there for 3 nights in total ( but I book 2 times, first booking = 2 nights, second booking =1 night ) He knocked the door and ask us to check out and check in again didn't return us deposit back. He said we check out late on the second day, he requested us to check out and check in again with cold and unfriendly scary voice. It's really unfair for us because we book to stay there for 3 nights.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

AKANE

Disliked: Cleanliness

思ったより普通でした

子供と2人で受験の宿として利用させていただきました。事前に口コミを拝見してちょっと行くのが怖かったのですが、個室でダブルベッドの部屋だったので他人に気兼ねすることもなく思ったより平気でした。壁はかなり薄くてとなりの中国人の声が丸聞こえでした。トイレ、シャワーも共用でしたが思ったよりきれいでした。スリッパは持って行った方がいいと思います。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

hiromaro

Liked: Staff & service

看板がわかりやすい

国家試験受験前日に泊まりました。スタッフの外国人の日本語に問題もなく気持ちのいい対応でした。食堂兼談話室で勉強もできました。近くに二十四時間営業のドンキホーテもあって便利でした。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostel tiene todo lo que necesitas, y esta cerca de las zonas mas movidas de la ciudad como es shibuya y shinjuku. Relación precio calidad fue buena.
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドミトリーと言う事でそれには納得して宿泊しましたので 多くは望んでいませんでしたが 入口、部屋内、シャワー、ベッド等は綺麗なので良かったのですが 玄関の印象がちょっと暗く、破損も見受けられましたので その辺りが明るくなるともっと利用者が増えるのでは 無いかなと思いました
Stayed 1 night in Feb 2020