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Tokyo East Side Hotel Kaie

4.0 star property
A peaceful Tokyo retreat near Big Sight where travelers find comfort and convenience with shopping, dining, and coffee options just steps from their door

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Photo gallery for Tokyo East Side Hotel Kaie

Lobby - Tokyo East Side Hotel Kaie (Tokyo)
Courtyard - Tokyo East Side Hotel Kaie (Tokyo)
Exterior - Tokyo East Side Hotel Kaie (Tokyo)
Lounge - Tokyo East Side Hotel Kaie (Tokyo)
[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi - Tokyo East Side Hotel Kaie (Tokyo)
Tokyo East Side Hotel Kaie provides a quiet escape in the bustling city. Guests can enjoy meals at two different on-site restaurants, relax in the garden after a day of exploring, or have some fun in the arcade/game room when they need entertainment.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for [Non-Smoking] Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [Non-Smoking] Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Japanese Western Room/ 4 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Hollywood Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Japanese Western Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Hollywood Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room With Bunk Bed

Lobby

Family Room With Bunk Bed

  • Sleeps 4
  • Free WiFi

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Suite Room

  • 123 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Junior Suite Room

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Triple Room

9.4 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

About the neighborhood

Located in Koto, a neighborhood in Tokyo, Tokyo East Side Hotel Kaie is near a metro station. TeamLab Planets TOKYO and Tokyo Garden Theater are cultural highlights, and some of the area's notable landmarks include Sensoji Temple and Tokyo Imperial Palace. Tokyo Disney Resort® and Tokyo Disneyland® are not to be missed. Visit our Tokyo travel guide
Map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052

What's nearby

  • Koto_TokyoTatsumiInternationalSwimmingCenter_553248621532774500_04
    Tokyo Tatsumi International Swimming Center
    11 min drive - 1.3 miles
  • Koto_ToyosuPark_553248621532774496_05
    Toyosu Park
    17 min drive - 1.9 miles
  • Urban Dock LaLaport Toyosu
    Urban Dock LaLaport Toyosu
    20 min drive - 2.1 miles
  • Tatsuminomori Seaside Park
    12 min walk - 0.7 miles
  • Edagawa 3-chome Park
    13 min walk - 0.7 miles

Getting around

  • Shiomi Station
    2 min walk
  • Toyosu Station
    3 min drive
  • Haneda Airport (HND)
    38 min drive

Restaurants

  • Skippers'
    7 min walk
  • 回転寿司すし丸
    4 min walk
  • カフェ・ベローチェ
    3 min drive
  • 新潟発祥 なおじ 東陽町店
    3 min drive
  • 味華
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (JPY 1,300 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyo East Side Hotel Kaie pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1300 per day. Limited spots are available.

What time is check-in at Tokyo East Side Hotel Kaie?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Tokyo East Side Hotel Kaie?

Check-out is at 11:00 AM.

Where is Tokyo East Side Hotel Kaie located?

Located in Koto, this hotel is within 3 mi (5 km) of Urban Dock LaLaport Toyosu, Tokyo Big Sight, and Tokyo Bay. KidZania Tokyo and teamLab Planets TOKYO are also within 3 mi (5 km). Shiomi Station is only a 2-minute walk and Tatsumi Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyo East Side Hotel Kaie Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 490 out of 600 reviews
Rating 8 - Good. 87 out of 600 reviews
Rating 6 - Okay. 19 out of 600 reviews
Rating 4 - Poor. 1 out of 600 reviews
Rating 2 - Terrible. 3 out of 600 reviews

Reviews

Verified

10/10 Excellent

Daliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. Good location, right next to the train station.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to get to/from tourist locations. Friendly staff and attention to detail made our stay a great one! Thank you for making this trip enjoyable!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Clancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet. Clean. Has great staff and everything you need.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Daliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were very nice and helpful. Breakfast was very good but lack of change from day to day
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off a train stop so location is perfect. Hotel is also lovely, lots of amenities, souvenir stamp in lobby, spacious and luxurious feeling room. 10/10 would stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nuttalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was amazing love the waffle station. Very clean and amazing city view at night. Can’t wait go back .
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

dhiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Right across the Shiomi station . We can reach Tokyo station in 10 mns from where you can get all the trains for excursions and travel . Indian restaurant and grocery stores in walking distance. I would highly recommend.Very clean facility, very friendly staff , big rooms .
Stayed 3 nights in May 2026
Verified

10/10 Excellent

ANTONINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great hotel. All the amenities are great and the staff were helpful and friendly. The room was clean and had a separate toilet and separate bathroom. Hotel location was magnificent - JR station across the road for a few stops into Tokyo central or Disneyland at other end of the line. Ideal location for families. Thumbs Up for this hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff very friendly and knowledgeable. Great having a convenience store inside the hotel! Right across the road from the train station, and only a few stops to Disneyland and Tokyo city centre, so an excellent choice for convenience, coupled with being in a quieter location.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Qasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with plenty amenities. Hotel staff were friendly and helpful. Excellent location right opposite Shiomi station. Family mart also located inside for convenience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 3 train stops from disneyland, 3 train stops the other way to tokyo station. Lots of convenient stores within a 3 block radius, the train station is right across the street. Super clean hotel, large rooms if you choose the western options.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in smooth and quick English spoken to a acceptable level Room clean. WiFi stable. Bathroom small but adequate. Water pressure good. Buffet breakfast very good and varied. Check out extension available at £15 per hour subject to availability. (2pm) Adjacent to Shiomi metro station. Narita express to Tokyo station. Three stops on the red line (kehie)? I would stay here again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Hoi Ying Shania

Liked: Cleanliness, staff & service, amenities
Big & clean room for 3 persons, great breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Romell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo East Side Hotel was one of the best hotels that we stayed in. The room was very clean and the air conditioned kept the room really well.The staff were very respectful.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yamilet

Liked: Cleanliness, amenities, property conditions & facilities
It was located in a great area and with a train station right in front which is very convenient. Staff is very polite and helpful. I definitely recommend this hotel.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
Very clean rooms, professional and excellent staff, great location next to a train station,
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you are doing things in the area. We went to Disneyland, Teamlabs, Street Karts Tokyo, and the Gundam statue. All were easily accessible. The train outside the hotel is very handy. A few stops from Tokyo Station. Rooms were spacious and clean, staff was friendly and helpful, and the Family Mart in the lobby was handy. There weren't a ton of restaurants in the area, but a lot of convenience stores. A good hotel for a short stay!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with professional service, great location and many facilities.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sung

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Polite staffs and convenient location
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Kian Wei

Liked: Cleanliness, amenities, property conditions & facilities
The staffs is friendly and the check-in and check out process was very smooth.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Yiu Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room that had all the necssities for a comfortable stay. Ataff were helpful, the selection of breakfast was exellent. Plenty of amenities made the stay more comfortable.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind and courteous. When we checked in we were greeted with a clean and spacious room. Clean bathroom and even am aminity bar in the lobby that we could choose a variety of items. We loved using the different bath salts each night. The breakfast area was large and had a significant amount of options. Typical Japanese fare plus a number of western options as well. We were able to try something new each morning we were there. The location couldn't be more convenient. Right across from Shiomi station and there is a grocery store on one side plus a family mart in the hotel lobby. Would definitely recommend staying at this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Han Yong

Liked: Cleanliness, staff & service, amenities
Hotel is just opposite Shiomi Station. Room is well cleaned and the staff is very friendly and helpful.
Unique Christmas tree in a tank with fishes.
Bath salts are available if u need to soak in the bathtub.
Tea, coffee and bathroom items are free to take.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and well-maintained, which made settling in very comfortable.
Stayed 2 nights in Dec 2025