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Shinjuku Urban Hotel

2.5 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

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Photo gallery for Shinjuku Urban Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Aerial view
Pent house for families use(W/Washing Machine) | Desk, laptop workspace, blackout drapes, iron/ironing board
A large room for families use (W/Washing Machine) | Private kitchenette | Fridge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese Traditional Room

Japanese Traditional Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Japanese Traditional Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room (No Cleaning), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room (No Cleaning), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room (No Cleaning), Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine) | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (W/ Washing Machine)

Highlights

Air conditioning
Refrigerator
TV
Washing machine
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
  • 51 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Pent house for families use(W/Washing Machine)

Pent house for families use(W/Washing Machine) | Private kitchenette | Fridge

Pent house for families use(W/Washing Machine)

Highlights

Air conditioning
Refrigerator
TV
Washing machine
Blackout drapes/curtains
3 bedrooms
Private bathroom
Shower/tub combination
  • 87 sq m
  • Sleeps 9
  • 5 Twin Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room (No Cleaning), Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for A large room for families use (W/Washing Machine)

A large room for families use (W/Washing Machine) | Private kitchenette | Fridge

A large room for families use (W/Washing Machine)

Highlights

Air conditioning
Refrigerator
TV
Washing machine
Blackout drapes/curtains
2 bedrooms
Private bathroom
Shower/tub combination
  • 73 sq m
  • Sleeps 11
  • 6 Twin Futons

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021

What's nearby

  • Isetan Department Store Shinjuku - 6 min walk - 0.4 miles
  • Shinjuku Isetan - 7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 14 min walk - 0.8 miles
  • Waseda University - 4 min drive - 1.7 miles
  • Meiji Jingu Shrine - 5 min drive - 2.2 miles

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 43 min drive

Restaurants

  • ‪先斗町新宿歌舞伎町店 - ‬1 min walk
  • ‪かしら焼&もつ鍋金太郎新宿店 - ‬1 min walk
  • ‪壱角家新宿5丁目店 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪SAAMROT - ‬1 min walk

About this property

Shinjuku Urban Hotel

Hotel near Shinjuku Gyoen National Garden
Shinjuku Urban Hotel provides dry cleaning/laundry services and more.
You'll also find perks like:
  • An elevator, a 24-hour front desk, and a vending machine
  • Luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Shinjuku Urban Hotel feature comforts such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

Is Shinjuku Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shinjuku Urban Hotel?

Shinjuku Urban Hotel doesn't offer parking.

What time is check-in at Shinjuku Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shinjuku Urban Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shinjuku Urban Hotel located?

Located in Shinjuku, this hotel is within a 15-minute walk of Samurai Museum and Shinjuku Gyoen National Garden. Waseda University and Meiji Jingu Shrine are also within 2 mi (3 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 6 minutes.

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Shinjuku Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 554 reviews
Rating 8 - Good. 185 out of 554 reviews
Rating 6 - Okay. 78 out of 554 reviews
Rating 4 - Poor. 23 out of 554 reviews
Rating 2 - Terrible. 8 out of 554 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the location was great, definitely would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and modest room. Great staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property and will 100% book it again, specifically room 903. Thank you for the excellent service
Stayed 5 nights in Apr 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to many amenities and staff was very nice.

8/10 Good

Gretchen

Liked: Cleanliness, staff & service
Overall , I like the hotel and the area. I feel relax and safe. The hotel is outdated though.
Stayed 3 nights in Apr 2025

10/10 Excellent

RILE

Liked: Amenities
Very convenient to go around. Great for family stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean so if you don't mind a property that's somehow dated, this is a very good choice. In cities specially like Tokyo, location is always key. It is walking distance to the Golden Gai and the Kabukicho area. Less than 15 minutes away from the Shinjuki subway station. The hotel folks are also very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever, staff were great
Stayed 6 nights in Oct 2024

6/10 Okay

Rigito

Liked: Cleanliness, amenities, property conditions & facilities
Place itself wasn’t bad. Was right in the heart of shinjuku so that was pretty convenient and nice. Everything was pretty walkable so always had something to do. Just gotta be careful at night. All the people coming up to me was really annoying
Stayed 5 nights in Mar 2025

10/10 Excellent

bin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious compare to other accommodations in Japan
Stayed 3 nights in Dec 2024

10/10 Excellent

Seok Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with nice staffs

A nice traditional hotel in the center of Shinjuku.
Stayed 1 night in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Alberto

Staff was very nice an pleasant
Stayed 6 nights in Oct 2024

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful
Stayed 6 nights in Oct 2024

10/10 Excellent

Øystein

Liked: Cleanliness, staff & service
Great location. Helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was right by golden gai and had food nearby. Staff was kind and accommodating
Stayed 7 nights in Sep 2024

6/10 Okay

Nate

Liked: Staff & service
Quiet, great location, perfect spot for my last night in Tokyo.
Stayed 1 night in May 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is very old and dated. Very noisy. Late night activities
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff - very thoughtful! Great, central location. Easy check-in and out.
Stayed 5 nights in May 2024

8/10 Good

Chao

Liked: Cleanliness, staff & service, amenities
clean hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book suite and very large room, clean, have kitchen, sink, microwave, refrigerator...good for family or group of friends. Will book again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is what this hotel is all about, as it is only a few blocks from Golden Gai. The trek to Shinjuku-Chrome is a little farther down the road, but it still isn’t all that bad. Also, place has one of the best ramen spots in all of Tokyo… seriously, I ate there every night. As for the staff, fantastic and very friendly all the way!! I love this place, and I would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient check in. Friendly helpful staff. Rooms a bit outdated, but value for money that was fair. Quite spacious, loved being able to open the window for fresh air as with most hotels in Japan. Very good with my luggage and helping me get a taxi. Overall a convenient, affordable and adequate hotel. 🏨
Stayed 1 night in Sep 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is outdated. Bathroom is very small. No safe in the room where you can secure your valuables. However location is good. Only a 6 min walk to Shinjuku station and the main areas. Also practically right next to a 7-11 and Family Mart.
Stayed 5 nights in Dec 2024