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Shinjuku Granbell Hotel

4.0 star property
Morning coffee tastes better with city views from the rooftop terrace, while nearby department stores offer shopping adventures just steps away

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Photo gallery for Shinjuku Granbell Hotel

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished - Shinjuku Granbell Hotel (Tokyo)
Cafe - Shinjuku Granbell Hotel (Tokyo)
Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished - Shinjuku Granbell Hotel (Tokyo)
Bar (on property) - Shinjuku Granbell Hotel (Tokyo)
Exterior - Shinjuku Granbell Hotel (Tokyo)
Shinjuku Granbell Hotel, in central Shinjuku, offers a comfy retreat with a rooftop terrace, café, and garden. Travelers enjoy dry cleaning services and luggage storage, perfect for exploring Isetan Department Store or relaxing with tea in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 59 of 59 rooms

View all photos for Superior Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for The Penthouse Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

The Penthouse Suite　Non Smoking

  • Sleeps 2

View all photos for Resort Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Resort Suite　Non Smoking

  • Sleeps 2

View all photos for Villa Suite Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Villa Suite Non Smoking

  • Sleeps 2

View all photos for Club Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Club Suite　Non Smoking

  • Sleeps 2

View all photos for Economy Twin RoomNon Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin RoomNon Smoking

  • Sleeps 2

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double, Non Smoking

8.4 out of 10
Very good
(78 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Non-smoking

8.0 out of 10
Very good
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin, Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Resort Suite, Non-smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room assigned at check-in

Premium bedding, down comforters, in-room safe, individually furnished

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Studio Double Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double Non Smoking

  • Sleeps 2

View all photos for Executive Yau Ma Tei Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double / Windows, Non Smoking

Executive Double / Windows, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Windows, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin / Mature, Non Smoking

Executive Twin / Mature, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Twin / Mature, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Casual Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Casual Double Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

View all photos for Deluxe Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Economy Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double Room Non Smoking

  • Sleeps 2

View all photos for Economy Single Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single Room Non Smoking

  • Sleeps 1

View all photos for Loft Superior Double (Villa) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Loft Superior Double (Villa) Non Smoking

  • Sleeps 3

View all photos for Loft Superior Double (Sky) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Loft Superior Double (Sky) Non Smoking

  • Sleeps 3

View all photos for High-Ceiling Economy Single Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

High-Ceiling Economy Single Non Smoking

  • Sleeps 1

View all photos for Superior Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin With Loft(High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Loft Deluxe Double (Sky) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Loft Deluxe Double (Sky) Non Smoking

  • Sleeps 3

View all photos for Loft Deluxe Double (Villa Terrace)Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Loft Deluxe Double (Villa Terrace)Non Smoking

  • Sleeps 3

View all photos for Standard Twin With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Universal Non Smoking

Bathroom | Combined shower/tub, designer toiletries, hair dryer, slippers

Universal Non Smoking

  • Sleeps 2

About the neighborhood

Located in Shinjuku neighborhood, Shinjuku Granbell Hotel is connected to a shopping center. Travelers eager for a bit of culture can stop by Samurai Museum, while those who have shopping on the agenda may want to visit Isetan Department Store Shinjuku and Omoide Yokocho. Don't miss out on a visit to Shinjuku Gyoen National Garden. Visit our Tokyo travel guide
Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021

What's nearby

  • #Shinjuku #Tokyo #Japan #alley The famous piss alley or Omoide Yokocho in Shinjuku, Tokyo. By day it's just another narrow alleyway common in Tokyo, but at night the street turns into a mini nightlife area for the salarymen of Tokyo. With numerous tiny #bar lining up, the nickname comes from the fact in the past so many drunk salarymen doing their "bussiness" there because there's no toilet anywhere in this alleyway. Today, regulation has been set in the area so it is a lot cleaner than before. The alleyway is very narrow and can only fit at maximum 2 people at a time so be mindful of your surrounding when visiting especially when there's many drunk people walking by from the bars. The bars are also very tiny and can only fit less than 10 people at a time. If you are not claustrophobic give them a try, it's a special experience on its own :)
    Omoide Yokocho
    9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden featuring heritage architecture and a park
    Shinjuku Gyoen National Garden
    14 min walk - 0.8 miles
  • Samurai Museum
    3 min walk - 0.2 miles
  • Isetan Department Store Shinjuku
    8 min walk - 0.4 miles
  • Shinjuku Isetan
    8 min walk - 0.4 miles

Getting around

  • Higashi-shinjuku Station
    5 min walk
  • Seibu-Shinjuku Station
    8 min walk
  • Haneda Airport (HND)
    17 min drive

Restaurants

  • 餃子専科Lee 新宿本店
    1 min walk
  • とんちゃん
    1 min walk
  • 焼肉・手打冷麺 いたみ
    1 min walk
  • roof top bar & terrace G
    1 min walk
  • Bar trip
    1 min walk

About this property

Shinjuku Granbell Hotel

Upscale hotel near Samurai Museum
Located close to Isetan Department Store Shinjuku and Omoide Yokocho, Shinjuku Granbell Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and coffee/tea in the lobby
  • A vending machine
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 485 individually furnished rooms boast thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 55-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and desks

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9.0 out of 10, Wonderful, 4,823 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

Is Shinjuku Granbell Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 2000 per night.

What time is check-in at Shinjuku Granbell Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Shinjuku Granbell Hotel?

Check-out is at 11:00 AM.

Where is Shinjuku Granbell Hotel located?

Located in Shinjuku, this hotel is within a 10-minute walk of Samurai Museum and Isetan Department Store Shinjuku. Omoide Yokocho and Shinjuku Gyoen National Garden are also within 1 mi (2 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 9 minutes.

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Reviews

Shinjuku Granbell Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1037 out of 1930 reviews
Rating 8 - Good. 523 out of 1930 reviews
Rating 6 - Okay. 242 out of 1930 reviews
Rating 4 - Poor. 81 out of 1930 reviews
Rating 2 - Terrible. 47 out of 1930 reviews

Reviews

Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shops nearby, breakfast was superb
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Katy

Liked: Cleanliness
Nice hotel and staff are very friendly and helpful, great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Giles Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & excellent staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, food nearby, shops nearby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

gavino juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and the abounding area has plenty to do. The walkability to great restaurants and shops and nightlife is perfect.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, friendly staff, nice room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
Such a clean hotel, definitely recommend to anyone flying to Japan
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Great room, amazing breakfasts, fantastic location, good value.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

harpreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to subway, shopping area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maxwell Sean

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean, staff was very polite, location was super convenient.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Cynthia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 11 days in the Executive studio room and was very happy with the service the room and the amenities. Staff were helpful and breakfast was yummy and a lot of options.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Nidal

Liked: Cleanliness
Great location and beautiful hotel
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Aiman

Liked: Cleanliness, amenities, property conditions & facilities
front desk was truly helpful, and hotel was spotless, everything worked
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and courtesy. The had and amble breakfast buffet. The bar had a great view and offerings. Perfect if you are staying in Shinjuku
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
Clean,and very nice staffs, especially the Cleaners.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was certainly very courteous. The room was clean but tiny.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Great staff! Hotel was clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Hotel was quiet and clean.The breakfast is a must.Best so far. Shops were fairly close. 15 minutes to train station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was maintained daily and sheets were also clean; staff was very helpful with any questions I had.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tarik

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and make sure you visit the nearby Thermae-Yu Onsen. As they have the best thermal water and food!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
It's a great hotel in an excellent location. The rooms are small (it's Tokyo), but comfortable and the staff are very efficient. It's very, very busy, so if you're looking for something a little quieter, go elsewhere.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accommodating. Was able to check in a bit earlier which was highly appreciated. Location is very central to train station and shopping and dining options
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christianne

Liked: Cleanliness, amenities, property conditions & facilities
Location was great
Stayed 3 nights in Oct 2025