Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Shangri-La Tokyo

5.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Tokyo

Exterior
Presidential Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds
Couples treatment rooms, sauna, hot tub, steam room, body treatments
2 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds
Located close to Tokyo Imperial Palace and Tokyo Dome, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body scrub, or aromatherapy at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour health club and a 24-hour business center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 33 of 33 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Imperial Garden View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Imperial Garden View 1 King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Shangri-La Suite

Shangri-La Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Shangri-La Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Deluxe Imperial Garden View King

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 42-inch flat-screen TV with digital channels, TV, DVD player

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Imperial Garden View 2 Twins

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Imperial Garden View 2 Twins

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Imperial Garden View Twin

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe Imperial Garden View Twin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Twin Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • Sleeps 3

View all photos for Shangri La Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Shangri La Suite

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite

  • Sleeps 2

View all photos for Horizon Club Premier Room 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Premier Room 1 King

  • Sleeps 2

View all photos for Premier Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room

  • Sleeps 3

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room

  • Sleeps 3

View all photos for Premier Suite Twin

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite Twin

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Imperial King Room with Garden View

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe Imperial King Room with Garden View

  • Sleeps 3

View all photos for Executive Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite

  • Sleeps 2

View all photos for Horizon Club Deluxe Imperial Twin Room with Garden View

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe Imperial Twin Room with Garden View

  • Sleeps 2

View all photos for Horizon Club Deluxe King Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Premier Suite 1 King bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite 1 King bed

  • Sleeps 3

View all photos for Deluxe Imperial King Room with Garden View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Imperial King Room with Garden View

  • Sleeps 3

View all photos for Deluxe Imperial Garden View Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Imperial Garden View Room

  • Sleeps 2

View all photos for Horizon Club Deluxe Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Deluxe Room

  • Sleeps 3

View all photos for Deluxe Imperial Twin Room With Garden View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Imperial Twin Room With Garden View

  • Sleeps 3

You may also like

Ad
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Grand Prince Hotel Shin Takanawa

Minato
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,494 reviews
Grand Prince Hotel Shin Takanawa

About the neighborhood

Located in Chiyoda, a neighborhood in Tokyo, Shangri-La Tokyo is in the entertainment district and near a metro station. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome.
Visit our Tokyo travel guideOpens in a new window
Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • Tokyo Imperial Palace - 18 min walk - 1.0 mile
  • Tokyo Dome - 3 min drive - 2.4 miles
  • Ueno Park - 4 min drive - 2.2 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Tokyo Skytree - 6 min drive - 3.5 miles

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪カレーショップ アルプス - ‬1 min walk
  • ‪梅もと - ‬1 min walk
  • ‪長岡食堂 - ‬1 min walk
  • ‪Sarabeth's - ‬1 min walk
  • ‪銀座アスター - ‬1 min walk

About this property

Shangri-La Tokyo

Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a body scrub, and aromatherapy at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with a lifeguard on site
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • A banquet hall, meeting rooms, and an elevator
Room features
All 200 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Children's dinnerware, children's books, and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Refrigerators, free infant beds, and electric kettles

Similar properties

Lobby lounge

The Peninsula Tokyo

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 1,009 reviews
The Peninsula Tokyo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (JPY 6,000 per day)
  • Valet parking on site (JPY 8,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nadaman
  • Piacere
  • The Lobby Lounge

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 100
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 22770.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 6000 per day
  • Valet parking fee: JPY 8000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 22770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Tokyo?

Self parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Tokyo Station is only a 2-minute walk and Otemachi Station is 3 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Shangri-La Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 477 out of 584 reviews
Rating 8 - Good. 75 out of 584 reviews
Rating 6 - Okay. 23 out of 584 reviews
Rating 4 - Poor. 6 out of 584 reviews
Rating 2 - Terrible. 3 out of 584 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

xue

Liked: Cleanliness, staff & service, property conditions & facilities
really nice location and great service
Stayed 4 nights in Aug 2025

10/10 Excellent

sotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泊まったことも、会員でもないが、たまたまアップグレードがありとても良かった
Stayed 1 night in Sep 2025

10/10 Excellent

Shuyuan

Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. The breakfast team and the Lunch team were fabulous. Especially enjoyed the Omikase dinner.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a Famly stay Would come back
Stayed 3 nights in Mar 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shihomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bonito hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous property. Staff was very nice everything was clean and very classy.
Stayed 1 night in Jun 2025

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in convenient Tokyo location

Beautiful hotel with impeccable service that is very convenient to Tokyo Station. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great way to visit tokyo
Stayed 2 nights in Apr 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and courteous staff
Stayed 1 night in Apr 2025

10/10 Excellent

Hughie

Liked: Amenities
Well worth the money.
Stayed 4 nights in May 2025

10/10 Excellent

Jung Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent.
Stayed 5 nights in Feb 2025

10/10 Excellent

Joao Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in room dining i ever had. Great lamen
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Tokyo

Excellent hotel with the best and most helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jean Marc

Liked: Amenities
Superb hotel. Can't go wrong. Service is impeccable. Rooms are large and very well maintained. Hotel Restaurants are great, but you also have good local food options within 5-10 min walk. Overall Great location right by Tokyo station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammet emrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnun kaldım
Stayed 3 nights in Mar 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.