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Sakura Cross Hotel Ueno Okachimachi

Property class: 2.5

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Photo gallery for Sakura Cross Hotel Ueno Okachimachi

A double bed with a headboard, two pillows, and a blanket. - Sakura Cross Hotel Ueno Okachimachi (Tokyo)
A balcony with a wooden bench, a metal railing, and a view of city buildings through a wire mesh. - Sakura Cross Hotel Ueno Okachimachi (Tokyo)
Two individuals seated at a table with a computer monitor, in a room with a visible door and a logo on the wall. - Sakura Cross Hotel Ueno Okachimachi (Tokyo)
A modern bathroom with a glass shower enclosure, a built-in toilet, and a shelf with toiletries. - Sakura Cross Hotel Ueno Okachimachi (Tokyo)
The exterior of Sakura Cross Hotel with a modern design, featuring a wooden facade and a clear entrance. - Sakura Cross Hotel Ueno Okachimachi (Tokyo)
Close to Ueno Park and Sensoji Temple, Sakura Cross Hotel Ueno Okachimachi has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room Max3 Comfort1

A hotel room with a large bed, a window seat, and a view of the city.

Economy Double Room Max3 Comfort1

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Economy Twin Room Max4 Comfort2

A hotel room with a bed, a desk, and a chair. There is a television on the wall and a window with curtains.

Economy Twin Room Max4 Comfort2

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Family Room with Balcony High Floor Max6 Comfort4

A hotel room with bunk beds, a large bed, and a window with curtains.

Superior Family Room with Balcony High Floor Max6 Comfort4

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Superior Family Room Max8 Comfort4

A hotel room with a bunk bed, a single bed, a window with curtains, and a view of the outside.

Superior Family Room Max8 Comfort4

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds, 1 Double Bunk Bed and 1 Twin Futon

View all photos for Superior Family Room High Floor Max8 Comfort4

A hotel room with a bunk bed, a single bed, a window with curtains, and a view of the outside.

Superior Family Room High Floor Max8 Comfort4

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds, 1 Double Bunk Bed and 1 Twin Futon

View all photos for Economy Twin Room High Floor Max4 Comfort2

A hotel room with a bed, a desk, and a chair. There is a television on the wall and a window with curtains.

Economy Twin Room High Floor Max4 Comfort2

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Taito, a neighborhood in Tokyo, Sakura Cross Hotel Ueno Okachimachi is in a shopping district and near a metro station. Ameyoko Shopping District and Tsukiji Outer Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Visit our Tokyo travel guide
Map
2-10-12 Kojima, Tokyo, Tokyo, 111-0056

What's nearby

  • A street lined with buildings, a tower in the distance, and overhead power lines.
    Kitchen Town
    9 min walk - 0.5 miles
  • A narrow street lined with shops and signs, including a shoe store and a restaurant.
    Ameyoko Shopping District
    10 min walk - 0.6 miles
  • A busy urban street with brightly lit billboards and advertisements.
    Akihabara Electric Town
    12 min walk - 0.7 miles
  • A cityscape with tall buildings, a lake, and autumn trees.
    Ueno Park
    15 min walk - 0.8 miles
  • The entrance to Ueno Zoo with large turquoise letters and a wooden ceiling.
    Ueno Zoo
    17 min walk - 0.9 miles

Getting around

  • Shin-okachimachi Station
    5 min walk
  • Okachimachi Station
    12 min walk
  • Haneda Airport (HND)
    45 min drive

Restaurants

  • 鳥笑
    2 min walk
  • ニューラホール
    5 min walk
  • 小島珈琲
    3 min walk
  • MIA MIA Kuramae
    1 min walk
  • 盛興園
    4 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Sakura Cross Hotel Ueno Okachimachi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Sakura Cross Hotel Ueno Okachimachi doesn't offer parking.

What time is check-in at Sakura Cross Hotel Ueno Okachimachi?

Check-in begins at 4:00 PM.

What time is check-out at Sakura Cross Hotel Ueno Okachimachi?

Check-out is at 11:00 AM.

Where is Sakura Cross Hotel Ueno Okachimachi located?

Located in Taito, this hotel is within a 15-minute walk of Kitchen Town and Ameyoko Shopping District. Ueno Park and Ueno Zoo are also within 1 mi (2 km). Shin-okachimachi Station is only a 5-minute walk and Naka-Okachimachi Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sakura Cross Hotel Ueno Okachimachi Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 124 out of 194 reviews
Rating 8 - Good. 47 out of 194 reviews
Rating 6 - Okay. 13 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms, close to a subway station as well
Stayed 15 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, plenty to walk to and close to the train. The room was very well maintained and had everything we needed. We will stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay near ueno. Spacious for family of 4. It was near residential area but close enough to train station. About 15 mins walk to yamanote line and 10 mins to another. It's was more hotel than abb. No microwave and washing machine but everything else you need. Was a comfortable stay after a long day. Be cautious tho, we ending up on the 5th floor which was exhausting w/o an elevator.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Clean and just right for our family of 4. Note that they is no elevator and no staff to assist. We were expecting to climb stairs with our luggage so it was no big deal and we'd absolutely stay there again. The location is convenient and the neighborhood was quiet but near lots of great places to see and places to eat too!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ We had a wonderful stay at Sakura Cross Hotel Okachimachi. The location was excellent, with the station just a short walk away, making it very convenient to travel around Tokyo. A special thank you to the staff member, Go, who was incredibly kind, welcoming, and helpful throughout our stay. His excellent service made our trip even more enjoyable. The hotel was clean, comfortable, and in a great location. We would definitely stay here again and highly recommend it to anyone visiting Tokyo.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: great staff, close to children park, quiet local neighbourhood, family room has bunk beds. Cons: no pajamas or amenities provided, slightly out of the way from major attractions, no lift
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very simple plain room in Tokyo. Not middle but10min away from everything so not bad and was quiet. For the price it was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the staff was very attentive and kind. Will definitely consider this place if we go back. Thank you for the service
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Nice clean room definitely recommend 👌
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a trip to Japan as a tourist.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities was good For 7 people a little tight but very manageable
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious ! Specially for Tokyo , really nice room and clean and great location ! Definitely a recommendation for all travelers, specially for a family trip .
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room we had was big and spacious. Separated shower and toilet was nice and handy. Walking distance to the train stations, convenience stores, restaurants, and supermarket.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean and in a quiet neighborhood. The staff are all friendly and accomodating, one of them speak english and the the rest use google translate which is helpful. Aoi even help us bring our luggage on 4th floor. Every 2nd day they supply us new towel and collect our garbage. The hotel is close To train station and 7-11 and theres a restaurants close by (Sukiya) must try ☺️😋. I would definitely come back to Sakura and stay again. Arigato gozaimasu Sakura Cross Hotel
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our family of 5, plenty of space and great location for a quiet night but accessible transport and convenience stores.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two nights. Lots of bed space. Comfortable. Aircon unit seemed a bit loud. Close to station. Shower was great.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a small hotel with no elevator, so you have to carry your luggage up to the 4th floor. The room is a bit stuffy because there are few windows, but the beds are comfortable and sufficient for 5 people.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station and parks, quiet and clean
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff - family room with bunk beds was surprisingly roomy for 4 adults. The space is well laid out and even had a table to eat on. Location close to 7-11 and train station and about 15 min walk to busy shopping area. Wish they had an elevator but staff helped us bring large luggage.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was humbling, because after walking all day walking up another 4 flights of stairs will definitely work you. Love how the train station, 7-11, laundry mat was so close by. The staff was friendly. Would recommend for small families!
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel for good price

Check in and check out from the hotel was incredibly easy. It was located in an excellent spot, super close walk to Shin-Okachimachi station or a bit of a longer walk to Okachimachi. The staff were incredibly polite, and the room was clean and comfortable! We really enjoyed staying here for our honeymoon! Good price for a good stay.
Stayed 15 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this place. Great for families with a family friendly and safe park across the road. The staff were beautiful and extremely amenable and the facilities were as described. Right near a train station, convenience stores, grocery store and great coffee. Loved it.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quaint little street, but close to multiple stations and street food. The room is very small, but we made it work. Check in was super easy. I highly recommend this place.
Stayed 5 nights in Jul 2025