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Randor Residence Tokyo Suites

3.0 star property
Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi
Deluxe Suite, 3 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Family Suite, 3 Bedrooms | Living area | Flat-screen TV
Family Suite, 3 Bedrooms | Living area | Flat-screen TV
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area | Flat-screen TV

Family Suite, 3 Bedrooms

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82.0 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Individually decorated, individually furnished, soundproofing, free WiFi

Deluxe Suite, 3 Bedrooms

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 33.0 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 35 sq m
  • Studio
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area | Flat-screen TV

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchen
  • 48 sq m
  • Studio
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area | Flat-screen TV

Exclusive Suite, Multiple Bedrooms, Accessible

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
  • 41 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
  • 100 sq m
  • Studio
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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  • Air conditioning
  • Soundproof rooms
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8.2 out of 10, Very Good, 196 reviews
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About the neighborhood

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002

What's nearby

  • Ueno Park - 3 min drive - 2.2 miles
  • Ueno Zoo - 3 min drive - 1.8 miles
  • Sensoji Temple - 4 min drive - 2.2 miles
  • Tokyo Skytree - 6 min drive - 3.4 miles
  • Tokyo Dome - 7 min drive - 4.0 miles

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪甲州屋酒場 - ‬5 min walk
  • ‪すき家 - ‬4 min walk
  • ‪TRATTRIA SUN - ‬1 min walk
  • ‪COFFEE BATTERY - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV. Added amenities include a microwave, a stovetop, and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Check-out is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 0.8 mi (1.2 km) from Nippori Textile Town and within 3 mi (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

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Randor Residence Tokyo Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 203 reviews
Rating 8 - Good. 51 out of 203 reviews
Rating 6 - Okay. 30 out of 203 reviews
Rating 4 - Poor. 11 out of 203 reviews
Rating 2 - Terrible. 14 out of 203 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arjun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was walkable distance from the location which help lots with time management
Stayed 7 nights in May 2025

10/10 Excellent

gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very spacious and modern. We loved that it had a full size fridge, stove, and microwave. The beds were comfortable as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Korrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very enjoyable for our family vacation!!
Stayed 6 nights in Sep 2024

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities
Poor conditions of the hall and some items in bad condition inside. The area is not bad but is far from everything. The best thing is de 7 eleven so close.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property provided lots of space compared to previous places we stayed at. It was comfortable and had everything we needed for our family of five. The people working there were very friendly and helpful. We wanted our towels replaced and though it looked like they were done their shift and about to leave, they put in the effort to get us new towels. Only complaint was that the sofa was dirty with stains. We didn't really need the sofa, but they really should replace it.
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, room comfort, communication
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anis

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
Stayed 5 nights in Jan 2025

2/10 Terrible

Tioata

Disliked: Cleanliness, amenities, property conditions & facilities, communication
didn’t oike anything, the place was full of mold, dust altogether was just dirty and unhygienic. Oven didn't work couldn't cook the food we brought so it was a waste of our money. Told them and they said to use the microwave 😡. Smell in the room was so bloody bad. Fake advertising 😡.
Stayed 7 nights in May 2025

8/10 Good

Ice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money, staff not always the friendlist
Stayed 4 nights in Mar 2025

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities, communication
The place is clean and close to the train station, 7-eleven
Stayed 3 nights in Nov 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities, communication
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very big space, confortable beds, nice big dinning table, clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were extremely helpful and polite the entirety of the stay. Late checkout of 11:00 was much appreciated and we were allowed to leave our luggage at the hotel until we left later in the evening, meaning we could do some last-minute shopping. The rooms were exactly as advertised with no hidden surprises and well maintained, excellent value. I definitely would stay here again if I ever come back to Tokyo in the future.
Stayed 5 nights in Nov 2024

10/10 Excellent

Virginie

Liked: Cleanliness, room comfort, communication
Not far from subway and restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Great hotel

It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, communication
The experience around Tokyo was amazing and wonderful. We got everything we needed and so much more.
Stayed 11 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Property conditions & facilities, communication
Great place for a large room too! Front desk is super friendly! Would stay again!
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large rooms! Staff was very friendly
Stayed 2 nights in Aug 2023

4/10 Poor

Sheryl

Disliked: Cleanliness, property conditions & facilities, communication
Would not recommend. Designed more like a youth hostel. Biggest issues were the MIA front desk staff and the cleanliness of the room (particularly the bath tub/shower area). We had other issues with clarity in communication over check out but the main reasons why we booked these facilities - to have a front desk for help and an "upgraded" room for the bath - failed on both fronts. I'm pretty sure the bathtub had not been cleaned and disinfected in quite some time. The walls and furniture were all damaged and the trashcans (like the lids) were dirty. So if you expect the room to be updated and/or clean and any help from the front desk, this would not be the place for you. There are better options at this price point out there.
Stayed 4 nights in Apr 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Very dirty and no parking space.
Stayed 1 night in Nov 2024

10/10 Excellent

Saar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are big, with all you need in them
Stayed 3 nights in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities, communication
Very nice and well-cleaned apartment with a very easy check-in process
Stayed 1 night in Mar 2023

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Stayed 6 nights in Nov 2023