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Aparthotel

Randor Residence Tokyo Suites

3.0 star property
Aparthotel in Tokyo, near Ueno Park

Choose dates to view prices

Located near Sensoji Temple and Ueno Park, Randor Residence Tokyo Suites places travelers in cultural Tokyo. Practical amenities include in-room WiFi, express check-in/out, and luggage storage, making exploring easier and saving valuable sightseeing time.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area | Flat-screen TV

Family Suite, 3 Bedrooms

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area | Flat-screen TV

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 35 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area | Flat-screen TV

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchen
  • 48 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
  • 41 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area | Flat-screen TV

Exclusive Suite, Multiple Bedrooms, Accessible

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
  • 100 sq m
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the neighborhood

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002

What's nearby

  • Ueno Park - 6 min drive - 1.5 miles
  • Ueno Zoo - 6 min drive - 1.7 miles
  • Sensoji Temple - 8 min drive - 2.2 miles
  • Tokyo Skytree - 12 min drive - 3.4 miles
  • Tokyo Dome - 13 min drive - 4.6 miles

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪しばらく 町屋店 - ‬3 min walk
  • ‪つけ麺 あら田 - ‬3 min walk
  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪フレッシュネスバーガー - ‬5 min walk
  • ‪ワシマ・ミカ(・は星マーク) - ‬4 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV. Added amenities include a microwave, a stovetop, and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Similar properties

Exterior

Randor Residence Tokyo Classic

  • Free WiFi
  • Air conditioning
  • Soundproof rooms
  • Microwave
8.2 out of 10, Very Good, 208 reviews
Randor Residence Tokyo Classic

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Check-out is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 0.8 mi (1.2 km) from Nippori Textile Town and within 3 mi (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

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Reviews

Randor Residence Tokyo Suites Reviews

8.0

Very Good

7.4

Cleanliness

8.4

Location

8.8

Staff & service

7.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 109 out of 241 reviews
Rating 8 - Good. 58 out of 241 reviews
Rating 6 - Okay. 43 out of 241 reviews
Rating 4 - Poor. 12 out of 241 reviews
Rating 2 - Terrible. 19 out of 241 reviews

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities, communication
Awesome
Stayed 13 nights in Sep 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

6/10 Okay

LeeAnna

It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
Stayed 3 nights in Jun 2025

8/10 Good

Thuy

Liked: Cleanliness
Nice space a bit dusty and broken floor and stain on the couch was a damper. Close to station
Stayed 3 nights in May 2025

8/10 Good

Kelly

Liked: Property conditions & facilities, communication
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Stayed 3 nights in Jul 2025

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities, communication
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Great hotel

It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large rooms! Staff was very friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location Also good space. And near by good amentied
Stayed 5 nights in Jan 2023

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Stayed 6 nights in Nov 2023

2/10 Terrible

Hatsumi

Disliked: Amenities, property conditions & facilities
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
Stayed 3 nights in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, communication
We chose this because they had a room that would fit the 5 of us. It wasn't fancy, but it was convenient, clean and well run.
Stayed 3 nights in Jan 2024

10/10 Excellent

Charleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right across 7-11, great place for a family. Spacious and provides the basic amenities. It’s about a 10-15min walk to mikawashima station and Machiya station about 5-7 min walk from apartment.
Stayed 6 nights in Nov 2023

8/10 Good

Thanh

Liked: Property conditions & facilities, communication
Place was fine, decent stay for 4 nights in Tokyo. The unit was a bit dirty (lots of dust in certain areas, stains on walls), and noise was a problem (can hear people talking and chairs scraping in adjacent units; party going on our first night, can hear lots of people running up and down the stairs, singing, and being rowdy until past 2 AM). Other than that, reception was helpful, no issues checking in or out, and unit is updated with good amenities.

4/10 Poor

CARLY

Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
Stayed 9 nights in May 2025

2/10 Terrible

Mutsuki

Disliked: Cleanliness, property conditions & facilities, communication
めちゃくちゃ汚かった
Stayed 2 nights in Oct 2025

2/10 Terrible

nozomi

Disliked: Amenities, property conditions & facilities, communication
連泊したのですが、タオルを朝ドアの前に出すと書いていたので出しました。 出先から夜に帰るとタオルがなく、フロントには人がいない。 連絡先書いていたので連絡すると15分くらいでお待ちします。と言ったが1時間以上待った。 時間も時間でだいぶ困りました。 もっと工夫したほうがいいと思います
Stayed 2 nights in Oct 2025

10/10 Excellent

atsushi

Liked: Cleanliness, amenities, property conditions & facilities, communication
とても良かったです
Stayed 1 night in Oct 2025

6/10 Okay

Shuyi

Liked: Cleanliness, property conditions & facilities, communication
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hotel, love the location in the residential area. Super quiet and just peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

miyuki

Liked: Cleanliness, property conditions & facilities, communication
Very nice place near the station
Stayed 6 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
Stayed 8 nights in Sep 2025

6/10 Okay

sayaka

ありがとうございました
Stayed 1 night in Aug 2025

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