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Phoenix Inn

Property class: 1

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Photo gallery for Phoenix Inn

Premier Twin Room | WiFi (free), bed sheets - Phoenix Inn (Tokyo)
A hotel reception desk with a sign for Phoenix Inn, a vending machine, and a trash bin. - Phoenix Inn (Tokyo)
A modern room with a large window, a painting, a dining area, and a fire extinguisher. - Phoenix Inn (Tokyo)
A room with a wooden door labeled "Room 4" and a row of white lockers with numbered compartments. - Phoenix Inn (Tokyo)
A hotel reception area with a clock, a large wall-mounted screen displaying a sunset, and a vending machine. - Phoenix Inn (Tokyo)
Near Tokyo Bay, Phoenix Inn provides everything you need. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Twin Room

City view

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Economy Twin Room

A bunk bed with a mattress and pillows, a metal ladder, and a lower bunk with a patterned blanket.

Economy Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Japnese Quad Non smoking

A bunk bed room with a window, a painting on the wall, and a power outlet.

Japnese Quad Non smoking

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Twin Room

City view

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Premier Twin Room

Premier Twin Room | WiFi (free), bed sheets

Premier Twin Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bunk Bed
  • Free WiFi

About the neighborhood

Located in Minato, a neighborhood in Tokyo, Phoenix Inn is near a metro station. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Tokyo Disney Resort®. Tokyo Disneyland® and Tokyo DisneySea® are not to be missed. Visit our Tokyo travel guide
View more Hostels in Tokyo
Map
2-19-20 Takanawa, Tokyo, Tokyo, 108-0074

What's nearby

  • A statue in traditional attire, set against a backdrop of a tiled roof and wooden structures.
    Sengakuji Temple
    8 min walk - 0.4 miles
  • A well-maintained lawn, a white fence, and a historic building with a distinctive roof.
    Meiji Gakuin University
    13 min walk - 0.7 miles
  • A traditional Japanese temple with a prominent red tower and a large staircase leading to the entrance.
    Shiba Park
    20 min walk - 1.1 miles
  • A cityscape with a prominent red tower, likely a broadcasting tower, amidst modern and traditional buildings.
    Tokyo Tower
    5 min drive - 1.5 miles
  • Keio University
    11 min walk - 0.6 miles

Getting around

  • Sengakuji Station
    3 min walk
  • JR Takanawa Gateway Station
    8 min walk
  • Haneda Airport (HND)
    31 min drive

Restaurants

  • OGAWA COFFEE LABORATORY 高輪
    4 min walk
  • Blue Bottle Coffee
    7 min walk
  • SANITY 高輪ゲートウェイ
    7 min walk
  • 高輪SAUNAS (サウナス)
    6 min walk
  • VERVE COFFEE ROASTERS
    7 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Low-height bed (18 inches high)
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: JPY 2000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Phoenix Inn pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Phoenix Inn?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Inn?

Check-out is at 11:00 AM. Late check-out is available for JPY 2000 (subject to availability).

Where is Phoenix Inn located?

Located in Minato, this hostel is within 1 mi (2 km) of Meiji Gakuin University and Tokyo Bay. Tokyo Tower and Roppongi Hills are also within 2 mi (3 km). Sengakuji Station is only a 3-minute walk and Shirokane-takanawa Station is 12 minutes.

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Reviews

Phoenix Inn Reviews

7.6

Good

8.4

Cleanliness

7.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 49 reviews
Rating 8 - Good. 10 out of 49 reviews
Rating 6 - Okay. 12 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 4 out of 49 reviews

Reviews

Verified review

10/10 Excellent

Madelyn

Its was our 1st time experience this style of stay. What a welcoming and clean atmosphere. We would definitely book
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Phoenix Inn. The staff were very helpful, friendly, and welcoming from check-in to check-out. Our room was quite small, but it was very clean, tidy, and had everything we needed for a comfortable stay. We also appreciated the complimentary coffee and tea provided in the room. The location is excellent and is right next to a 7-Eleven, making it very convenient for snacks, drinks, and anything else you might need. Overall, it was a great experience, and we'd happily stay here again. Please support this lovely accommodation! Ngā mihi nui! (Many thanks / Best wishes.) 🇳🇿 Darlene
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stays.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean and convenient stay with lots of additional items for free use
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Hyoju

Liked: Staff & service
Was okay but a bit noisy from other guests
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

christopher ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

JONATHAN DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Fue una estancia compleja. Las paredes no cubren por completo lo que lo hace complicado por el ruido. La cerradura no es la apropiada, hace mucho ruido. Por lo demás es bueno, tiene una ubicación inmejorable la verdad. La regaderas necesitan mejorar.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

SHIGEKI

Liked: Cleanliness
Disliked: Amenities
まず場所が分かり難い。せめて入り口付近に大きい看板でもあれば良かった。 部屋の鍵をもう少しちゃんとしたものにして欲しい。 隣の物音が筒抜け状態なのは如何なものか。 価格が安いので仕方ない面もあるかと思うが、 次回は予約しないと思う。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

koya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
外国式(？)で必要最小限の設備だった 壁の上の部分が空いており、隣の部屋の人のあくびが聞こえたのが少し印象良くないかなといった感じ 他は特に
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Yui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヘアアイロンがないから持って行ったほうがいいけど、この値段で平日少ないと一部屋借りれるのは破格。
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Yutaro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
寝れれば良いと全く期待はしていなかったのですが、日本の宿としてのパフォーマンスは最低レベルのものでした。まず受付の時点で嫌な予感がよぎりました。外国人の受付の方の対応は不親切で非常に不快でした。やっとのことで部屋に案内され、即寝床に就き、微睡みかけていた時に、突然私のベッドルームの施錠されたドアをガチャガチャドンドン。受付の方が他のチェックイン客の部屋案内で私の部屋を鍵を開けようとしたのです。疲弊していた身体の眠気はそれで覚めてしまいました。そこから隣部屋カップルのイチャツキが深夜2時頃まで続き、一度気持ちの切り替えでシャワールームに行ってみたのですが、不潔な環境に低水圧。多分私が不運であったのでは…とも思いますが、深夜帯に宿を後にすることとなりました。今まで利用したホステルの中でも1番と言って過言ではなく、この料金でこのコスパならば、ネットカフェの利用の方が良いでしょう。総じてオススメはできません。
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Anton

Disliked: Staff & service, amenities, property conditions & facilities
Jeg ville ikke rigtigt støtte at sove her. Værelserne er meget lydte og man kan kigge ind til hindanden hvis det lyster. Sengene er gode, men det er cirka også det eneste gode. Aircondition står på 25. Grader og det kan ikke ændres. Gardinerne hjælper ikke det mindste for der er lyst på værelset når solen er stået op.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

YUNWEN

Liked: Cleanliness, amenities, property conditions & facilities
優點：地理位置離地鐵站近、價格不貴 缺點：沒有明顯的招牌有點難找門口、房間之間的牆上方是通的所以隔音超差、沒有給房間鑰匙，所以出門反鎖房門後回來要找櫃檯開門、房間空間很小 整體來說我不會再住第二次
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

JAEJIN

Liked: Cleanliness, staff & service, property conditions & facilities
천장의 벽쪽, 즉 옆방의 첮당 벽쪽이 열려있음. 냉방을 값싸게 하기 위함이라고 생각하지만, 옆 방의 소리가 그대로 들립니다. 예민한 분들에겐 큰 고통이겠지요. 하지만, 도쿄의 핵심지에 이만한 가격이 또 없으니 충분히 고려해볼 만 합니다. 단, 예민한 분은 옆방들 소리 때문에 자기 어려울 수 있어요.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつ使用してもどの場所もとても綺麗だった。 受付のスタッフさんはとても優しく対応してくれた。 駅に近く、隣にはコンビニがあるので、必要なものは買いに行けるし、外出中は自分の部屋の鍵をかけてもらえる。 風が強くて寒かった日は、スタッフさんが「今日寒いですよね、暖房入れますね。」と声をかけてくださった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

HIROAKI

羽田発早朝便の前泊には程よい立地にある。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Celso Akinori

Liked: Cleanliness, staff & service, property conditions & facilities
A higiene é bem cuidada, tantono quarto como nas áreas comuns. Localização boa.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Kohei

Liked: Cleanliness
Disliked: Amenities
もはや防音という概念すらない作りでしたが、値段を考えれば仕方ないかもしれません。 シーズンオフに行ったので、スタッフが作業する音で何度も目が覚める以外の雑音はありませんでした。 ただ、Expediaのメッセージ機能には一切反応してくれないので、何かあれば電話を掛けることを勧めます。 携帯電話だし、掛けてもこちらから訊かなければ名乗ることもしてくれませんでしたが、普通に対応してくれます。
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

MARI

Liked: Cleanliness, amenities, property conditions & facilities
建物の入り口に戸惑いましたが、夜遅くのチェックインと早朝チェックアウトだったので、滞在時間は短かったんですが、静かだし、トイレも綺麗で、とても満足しています。 スタッフの方も対応もすごく良かったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Misato

Liked: Cleanliness, staff & service
スタッフさんとても優しい対応でした。 壁が薄く早朝まで通話されてる外国の方がおり、熟睡はできませんでしたが、急な宿泊だったので助かりました。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Josephine

Liked: Cleanliness
Disliked: Property conditions & facilities
Personeel erg aardig en alles was erg schoon! De muren van de kamers lopen alleen niet door tot het plafond, waardoor de privé kamers qua geluid niet prive zijn. Je hoort elkaar erg goed. Er is niet heel veel sfeer in het hostel. Wel is het fijn dat het direct naast het treinstation is
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

izumi

Liked: Cleanliness, staff & service, amenities
とても清潔です スタッフは親切でした
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Hiroto

Disliked: Amenities, property conditions & facilities
客室は音がロビーに丸聞こえの状態でした。 本当にそれだけが気がかりでした。
Stayed 2 nights in Dec 2025