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Park Hyatt Tokyo

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A modern indoor swimming pool with a cityscape view, large windows, and lounge chairs. - Park Hyatt Tokyo (Tokyo)
A modern interior with large windows, round tables, and comfortable seating. - Park Hyatt Tokyo (Tokyo)
A high-rise interior with large windows offering a cityscape view, including a prominent skyscraper. - Park Hyatt Tokyo (Tokyo)
A gym with exercise equipment and large windows overlooking a cityscape. - Park Hyatt Tokyo (Tokyo)
A high-rise bar with a panoramic city view, large windows, and modern furnishings. - Park Hyatt Tokyo (Tokyo)
Luxury
5.0 star property
9.6

Exceptional

Tranquil oasis above Tokyo

Panoramic views of Tokyo's skyline and Mount Fuji captivate guests from the 49th floor New York Grill restaurant. The tranquil indoor pool provides a serene retreat from the bustling city below. Across from the hotel, children delight in the expansive natural park with its impressive playground.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a seating area with a table, and a view of the city through large windows.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sitting area with a table and chairs, a view of the cityscape through the window, and a nightstand with a lamp.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a sitting area with a table and chairs, a large window with a city view, and decorative wall art.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Double Beds (Park)

A modern hotel room with a sofa, armchairs, a coffee table, and artwork on the wall.

Suite, 2 Double Beds (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds, City View

A hotel room with a large bed, a smaller sofa, a round table, and a view of a cityscape through large windows.

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Park)

A modern hotel room with a sofa, armchairs, a coffee table, and artwork on the wall.

Suite, 1 King Bed (Park)

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a round table with a vase, a chair, and a view of the city through large windows.

Room, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Ambassador)

A modern living room with a dining table, sofas, and a large window with a city view.

Suite, 1 King Bed (Ambassador)

  • Mountain view
  • 115 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 2 Double Beds

A modern hotel room with a dining table, two armchairs, a sofa, a coffee table, and a large window offering a city view.

Premier Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Suite, 2 Double Beds

A modern hotel room with a dining area, a sofa set, a coffee table, and a large window offering a city view.

Deluxe Suite, 2 Double Beds

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern living room with a round glass table, two sofas, a coffee table, and a large window offering a city view.

Deluxe Suite, 1 King Bed

  • Mountain view
  • 95 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Corner

A hotel room with a large bed, bedside tables, a small round table, and a window with a view of the city.

Premium Room, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Shinjuku neighborhood, Park Hyatt Tokyo is connected to a rail/subway station. The area's natural beauty can be seen at Yoyogi Park and Ueno Park, while Shinjuku Gyoen National Garden and Ueno Zoo are popular area attractions. Traveling with kids? Don't miss Tokyo Disneyland® and Tokyo Disney Resort®. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Tokyo travel guide
Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055

What's nearby

  • A tall building with many windows and a tree with pink blossoms in the foreground.
    Shinjuku Central Park
    2 min walk - 0.1 miles
  • A modern skyscraper with a curved facade, surrounded by a plaza with patterned paving and a few people walking.
    Tokyo Metropolitan Government Building
    5 min walk - 0.3 miles
  • A cityscape with high-rise buildings, a dense urban area, and a clear blue sky.
    Tokyo Opera City Tower
    6 min walk - 0.4 miles
  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    19 min walk - 1.0 mile
  • Tokyo Opera City Concert Hall
    7 min walk - 0.4 miles

Getting around

  • Hatsudai Station
    9 min walk
  • Tochomae Station
    11 min walk
  • Narita Intl. Airport (NRT)
    82 min drive

Restaurants

  • 大阪王将
    5 min walk
  • ニューヨークバー (New York Bar)
    1 min walk
  • 釣船茶屋ざうお
    5 min walk
  • 金ちゃん
    3 min walk
  • ジランドール (Girandole)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (JPY 4,800 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 6,800 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 7,590 for adults and JPY 3,795 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Delicatessen
  • Giandole
  • Kozue
  • New York Grill
  • The Peak Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Pilates classes
  • Shopping
  • Yoga classes

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • High-pile carpet in room
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 52 floors
  • Built in 1994
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from December 10 2026 to December 10 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 7590 for adults and JPY 3795 for children
  • Covered self parking fee: JPY 4800 per night (in/out privileges)
  • Covered valet parking fee: JPY 6800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Park Hyatt Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM. The pool will be unavailable from December 10 2026 to December 10 2026 (dates subject to change).

Is Park Hyatt Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 4800 per night. Valet parking is available for JPY 6800 per night.

What time is check-in at Park Hyatt Tokyo?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hyatt Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Park Hyatt Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 1 mi (2 km) of Shinjuku Central Park, Yoyogi Park, and Meiji Jingu Shrine. Shibuya Crossing and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Tochomae Station is 11 minutes by foot and Nishi-shinjuku-gochome Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Hyatt Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 788 out of 940 reviews
Rating 8 - Good. 114 out of 940 reviews
Rating 6 - Okay. 23 out of 940 reviews
Rating 4 - Poor. 8 out of 940 reviews
Rating 2 - Terrible. 7 out of 940 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations is not conducive for traveler who want to see top 10 sights Taxi will cost you 10000 yen a day to get to any place of interest Spa and swimming pool are great, Restaurants wonderful View from the room is one of a kind
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym has amazing views of the city that can be quite different than the views from hotel room. Breakfast buffet had great selection of food items (Japanese + Western).
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Tokyo Park Hyatt! The staff are excellent. During our recent stay, Ms. Fox was incredibly kind and gracious (as was the person who waited on us in the NY Bar) in making sure this was a memorable experience.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was best and the staff was incredible
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed at the hotel in 2023 and were pleasantly surprised to see the rooms had been remodeled. The bathroom and closet are very nice and modern with an attention to zen detail. We had breakfast included and the chef came around every morning bringing to each table the best and freshest out of the oven Madeleine cookies we have ever tasted.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The hotel was impressive. The views stunning. The staff wonderful & amazing. This hotel is the Queen of Tokyo.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Lovely hotel. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the 49th floor was unbelievable an the restaurants were very delicious.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of Tokyo's best hotels

One of my favorite hotels in my favorite city. It's a luxury hotel with unbeatable views of Tokyo, quiet and comfortable rooms, and the best rooftop bar in the world.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place and rare roomy in a city like Tokyo, only thing is you might need to walk a bit everyday if you need to ride subways on daily basis, they do have shuttle services every 30min. But sometimes you would rather walk instead of waiting. However, that isn’t much of a problem. Staff are always nice and courteous, helpful. Clean room, amazing view to see Mount Fuji from far, when sky clear in the morning, it is beautiful!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.
Stayed 8 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the newly renovated Park Hyatt in February 2026. The hotel amenities, room, and staff were amazing, but there was one major issue. My wife got food poisoning from the hotel breakfast the morning of our checkout. We contacted the hotel and they seemed very concerned and called us several days in a row to check on my wife’s condition. After 2 days of severe illness her health returned to normal. However, the Park Hyatt did not offer any kind of compensation for this serious problem. For $1200 a night I expected more from this hotel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging, but still full of grace

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 nights and got an upgrade to a suite. Thank you so much! The service was fantastic. The choice at the breakfast buffet was huge and there is certainly something for everyone. Opposite the hotel is a huge park with a very large playground. Our children loved it and still talk about the big playground every day. We can highly recommend this hotel, in particular it is very child-friendly and all wishes are fulfilled. Will stay here again for sure!
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Highly recommended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly cleaned room with beautiful bathroom and amenities, great attention to details. Delicious breakfast and very courteous and attentive staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic and iconic hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely-every detail
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent high end hotel. With lost in translation experience. Location not amazing c15 mins walks from v busy shinjuku so worth using cabs etc if it is hot.
Stayed 3 nights in Aug 2026