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Palace Hotel Tokyo

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An outdoor rooftop lounge with a sofa, coffee table, and planters, overlooking a city skyline at night. - Palace Hotel Tokyo (Tokyo)
A modern interior with a large window, a hanging light fixture, and a sofa set. - Palace Hotel Tokyo (Tokyo)
A hotel room with a large bathtub, a bed, a sofa, and a city view. - Palace Hotel Tokyo (Tokyo)
A spacious lobby with a reception desk, seating area, and large windows offering a view of greenery. - Palace Hotel Tokyo (Tokyo)
A bar with a curved counter, a variety of liquor bottles, and a city view at night. - Palace Hotel Tokyo (Tokyo)
Luxury
5.0 star property
9.8

Exceptional

Imperial sanctuary with palace views

Panoramic views of Imperial Palace Gardens unfold from private balconies with automatic drapes. A 24-hour fitness center overlooks the East Garden. After exploring nearby Tokyo Station, unwind at Evian Spa Tokyo with a rejuvenating massage or body wrap.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, a bench, a nightstand, and a window with a city view.

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Deluxe Room, 2 Twin Beds, Balcony

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Grand)

Room

Deluxe Room, 2 Twin Beds (Grand)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Grand)

A dining area with a table set for breakfast, including pastries, fruit, and beverages, overlooking a cityscape with trees and buildings.

Deluxe Room, 1 King Bed, Balcony (Grand)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Terrace (Balcony | Tokyo City View)

A modern living room with a sofa, chairs, a coffee table, and a view of a city skyline through large windows.

Suite, 1 King Bed, Terrace (Balcony | Tokyo City View)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Twin Beds, Balcony (Park | Tokyo City View)

A hotel room with a large bed, bedside tables, a desk, a chair, a television, and a view of the city through the window.

Suite, 2 Twin Beds, Balcony (Park | Tokyo City View)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Suite, 2 Twin Beds

A hotel room with a large bed, bedside lamps, a desk with a telephone, a chair, and a mirror.

Premier Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 2 Twin Beds, Balcony (Chiyoda 80SQ)

A modern hotel room with a large bed, a city view, and a seating area with a TV.

Suite, 2 Twin Beds, Balcony (Chiyoda 80SQ)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a bed, bedside tables, a desk, and a chair.

Premier Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Garden Area

A hotel room with a large bed, a desk with a lamp, a TV on the wall, and a view of the city at night.

Suite, 1 King Bed, Balcony, Garden Area

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Club Grand)

Room

Deluxe Room, 2 Twin Beds (Club Grand)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Club)

A hotel room with two beds, a sofa, a dining table, and a city view.

Deluxe Room, 2 Twin Beds, Balcony (Club)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Club)

A hotel room with a bed, bedside table, lamp, desk, chair, and a bathroom visible through an open door.

Deluxe Room, 1 King Bed, Balcony (Club)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Club)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed (Club)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Club Grand)

A room with a view of a cityscape and a river, featuring a table with a bottle and glasses.

Deluxe Room, 1 King Bed, Balcony (Club Grand)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Chiyoda, a neighborhood in Tokyo, Palace Hotel Tokyo is near a metro station. Shoppers can check out Urayasu Fish Market, while everyone can enjoy the natural beauty of Wadakura Fountain Park and Imperial Palace East Gardens. Museum of the Imperial Collections and Marunouchi Building are two other places to visit that come recommended. Visit our Tokyo travel guide
Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • A stone bridge over a river with a traditional building in the background.
    Kokyogaien National Gardens
    1 min walk - 0.1 miles
  • A traditional Japanese castle with a stone wall and a moat with green algae.
    Imperial Palace East Gardens
    1 min walk - 0.1 miles
  • A cityscape with tall buildings, including a prominent skyscraper with reflective glass windows.
    Marunouchi Building
    6 min walk - 0.4 miles
  • A modern architectural structure with a curved glass facade and a metal framework.
    Tokyo International Forum
    11 min walk - 0.6 miles
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    12 min walk - 0.7 miles

Getting around

  • Otemachi Station
    1 min walk
  • Tokyo Station
    6 min walk
  • Haneda Airport (HND)
    41 min drive

Restaurants

  • ドトールコーヒーショップ
    3 min walk
  • DEAN & DELUCA
    4 min walk
  • 小洞天
    4 min walk
  • 玄米カフェ 実身美
    3 min walk
  • Serafina New York
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 8,625 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The property will be renovating from January 18 2027 to January 23 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 40000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 8625 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM. The property will be renovating the pool from January 18 2027 to January 23 2027 (completion date subject to change).

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 10-minute walk of Imperial Palace East Gardens, Museum of the Imperial Collections, and Wadakura Fountain Park. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is only a 2-minute walk and Nijubashimae (Marunouchi) Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 896 out of 1002 reviews
Rating 8 - Good. 73 out of 1002 reviews
Rating 6 - Okay. 17 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, super helpful staff, and wonderful places to eat.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel, amazing breakfast, and perfect location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, the details in the room and public spaces exceeded expectations. Glad we were able to enjoy this property. G&A Hansen
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is generous and staff is professional.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palace Hotel Tokyo was exceptional in every aspect. From the moment we arrived, the service was attentive and impeccable. The hotel itself is beautiful, elegant, and thoughtfully designed, with a wonderful sense of comfort. Every detail was handled with care, from the beautifully appointed room to the outstanding dining and the genuinely gracious staff. The location is also superb, offering a peaceful setting while being conveniently located in the heart of Tokyo. What truly stood out was the level of hospitality—we felt welcomed and cared for throughout our entire stay. Palace Hotel Tokyo exceeded our expectations in every way and made our visit to Tokyo truly memorable. We would absolutely stay here again and highly recommend it to anyone looking for an exceptional hotel experience in Tokyo.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended excellent location and pick a room with park view. Big hotel
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with peaceful views of the palace gardens. Perfect location for train station, subway, rest of Tokyo. Very friendly and helpful staff. Perfect home base for Tokyo based travel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace is one of the nicest city hotels in the world and the pool and service is world class.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room, tastefully decorated and lovely balcony with a very pleasant view of the Imperial Garden. The towels were nice and soft and bed was very comfortable. Great location close to the Tokyo Station. Staff was very attentive and helpful. We are looking forward to our next stay here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, excellent amenities and buffet breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous spacious rooms. Lovely toiletries. Extremely attentive staff. Pool and gym area were amazing. Central location with great views of imperial palace grounds. Felt like royalty. Would return!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Location couldn't be better - directly connected via underground to Tokyo Station - lovely walking to the Imperial Palace grounds right next to the hotel, and short walk to the Ginza. Beautiful, well-appointed rooms, amazing breakfast, great helpful staff - we had a wonderful time here and will hope to return!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional stay at Palace Hotel Tokyo. The location overlooking the Imperial Palace is unbeatable the rooms are elegant and immaculate and the service truly reflects the best of Japanese hospitality. Every detail exceeded expectations. I would gladly stay here again and highly recommend it to anyone visiting Tokyo. ⭐⭐⭐⭐⭐
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice breakfast. good location. annoying that sauna was an extra cost.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and staff was magnificent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge went out of their way to purchase tickets for my son to attend unlucky Morpheus in Nagano. They were able to get the tickets for us and also get tickets for our bullet train to Nagano and back, such a wonderful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great staff. Great amenities. Fantastic view.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Five star service across the board. Great accommodations, lovely staff, great breakfast. The restaurants on 6th floor are fantastic. We visited during Sakura season and this hotel did not disappoint.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning. The best luxury hotel I have stayed in for a very long time with a superb choice of restaurants and bars which are just beautiful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great view. Staff were just extraordinary! Everything was perfect! I don’t want to stay at any other hotel!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful place, and close to lots of local attractions.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean beautiful toons and exceptional helpful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Soooooo beautiful and the service was impeccable! Great location too!
Stayed 5 nights in Nov 2025