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Sotetsu Grand Fresa Tokyo - Bay Ariake

Property class: 3.5

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Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the city through the window. - Sotetsu Grand Fresa Tokyo - Bay Ariake (Tokyo)
A hotel room with a large window, a desk, a chair, and a bed. - Sotetsu Grand Fresa Tokyo - Bay Ariake (Tokyo)
A modern hotel corridor with elevators marked 1F-16F, a central light fixture, and a potted plant. - Sotetsu Grand Fresa Tokyo - Bay Ariake (Tokyo)
A hotel room with two beds, a large window with a view, and a wall with a bamboo pattern. - Sotetsu Grand Fresa Tokyo - Bay Ariake (Tokyo)
A tall, modern building with a grid of windows and a flat roof. - Sotetsu Grand Fresa Tokyo - Bay Ariake (Tokyo)
Located close to Tokyo Big Sight and Toyosu Market, Sotetsu Grand Fresa Tokyo - Bay Ariake provides a coffee shop/cafe, dry cleaning/laundry services, and conference space. The on-site restaurant, 創菜Patio, serves breakfast. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Single Room - Smoking

A hotel room with a bed, a desk, and a television.

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Single Room - Non-Smoking

A hotel room with a bed, a desk, and a television.

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room - Smoking

A hotel room with a bed, a desk, and a television.

Standard Double Room - Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room - Non-Smoking

A hotel room with a bed, a desk, and a television.

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(59 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room - Smoking

A hotel room with a large bed, a small round table, a chair, and a window with curtains.

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room - Non-Smoking

A hotel room with a large bed, a small round table, a chair, and a window with curtains.

Deluxe Double Room - Non-Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Economy Twin Room - Smoking

A hotel room with a large bed, a TV on a wooden console, a bedside phone, and a window with curtains.

Economy Twin Room - Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Twin Room - Non-Smoking

A hotel room with a large bed, a TV on a wooden console, a bedside phone, and a window with curtains.

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(26 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room - Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Twin Room - Smoking

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Twin Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Economy Trundle Twin Room - Non-Smoking

A hotel room with two beds, a desk, and a chair.

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room - Smoking

A hotel room with two beds, a desk, and a chair.

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Superior Twin Room - Non-Smoking

A hotel room with two beds, a desk, and a chair.

Superior Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Deluxe Twin Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Premium Single Room - Non-Smoking

A hotel room with a large bed, a flat-screen TV, a desk, and a window with sheer curtains.

Premium Single Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Double Room - Non-Smoking

A hotel room with a large bed, a flat-screen TV, a desk, and a window with sheer curtains.

Premium Double Room - Non-Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Bayside Single Room - Non-Smoking

A hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

Premium Bayside Single Room - Non-Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Bayside Double Room - Non-Smoking

A hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

Premium Bayside Double Room - Non-Smoking

8.2 out of 10
Very good
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Standard Suite Room 2beds - Non-Smoking

A hotel room with a bed, a sofa, a coffee table, and large windows offering a city view.

Premium Standard Suite Room 2beds - Non-Smoking

8.0 out of 10
Very good
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Premium Deluxe Suite Room 2beds - Non-Smoking

A modern hotel room with a flat-screen TV, a dining table, and a sofa.

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Premium Exective Suite Room 2beds - Non-Smoking

A modern hotel room with a dark color scheme, a flat-screen TV, a sofa, a coffee table, a desk with a chair, and a large window with curtains.

Premium Exective Suite Room 2beds - Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Koto, a neighborhood in Tokyo, Sotetsu Grand Fresa Tokyo - Bay Ariake is near a metro station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Shiba Park. Tokyo Disneyland® and Tokyo Disney Resort® are not to be missed. Guests appreciate the hotel's convenience to public transportation: Kokusai-tenjijo Station is 7 minutes by foot and Ariake Station is 8 minutes. Visit our Tokyo travel guide
Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063

What's nearby

  • A modern architectural structure with a prominent 'TOKYO BIG SIGHT' sign.
    Tokyo Big Sight
    3 min walk - 0.2 miles
  • A brightly lit bridge with a city skyline in the background.
    Tokyo Bay
    5 min walk - 0.3 miles
  • A cityscape with the Eiffel Tower illuminated against a sunset sky.
    Tokyo Garden Theater
    11 min walk - 0.6 miles
  • The Statue of Liberty in New York City with the Brooklyn Bridge in the background.
    Odaiba Seaside Park
    16 min walk - 0.9 miles
  • Ariake Garden
    12 min walk - 0.7 miles

Getting around

  • Kokusai-tenjijo Station
    7 min walk
  • Tokyo Teleport Station
    15 min walk
  • Narita Intl. Airport (NRT)
    65 min drive

Restaurants

  • サイゼリヤ
    3 min walk
  • マクドナルド
    5 min walk
  • カフェ・ベローチェ
    5 min walk
  • カフェテラスロイヤル
    10 min walk
  • SUBWAY
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,420 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sotetsu Grand Fresa Tokyo - Bay Ariake pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2000 per day. Limited spots are available.

What time is check-in at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sotetsu Grand Fresa Tokyo - Bay Ariake located?

Located in Koto, this hotel is within a 10-minute walk of Tokyo Big Sight and Tokyo Bay. Toyosu Market is 1.4 mi (2.2 km) away. Kokusai-tenjijo Station is 7 minutes by foot and Ariake Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 893 out of 1695 reviews
Rating 8 - Good. 487 out of 1695 reviews
Rating 6 - Okay. 218 out of 1695 reviews
Rating 4 - Poor. 61 out of 1695 reviews
Rating 2 - Terrible. 36 out of 1695 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, close to the big sight, a good place for business trip
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about our stay. The room was perfect, the breakfast buffet was decent.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The breakfast buffet was great. Location is within walking distance from 2 train stations so navigating the city was easy. Staff was very friendly too. Also having the Lawson's store in the hotel was very convenient.
Stayed 9 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and good was excellent
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds! Nice view from the 13th floor. Delicious breakfast buffet.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple check in even as an English speaker.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean even though it's small. The staff were all friendly and helpful. The breakfast buffet had good, tasty options. It's the perfect spot if you're heading out on a cruise!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, decent size room. Excellent location. Taking the Airport Limo Bus from Narita Airport to the hotel was easy. The bus stopped infront of the hotel. Plenty of restaurants within walking distance. A good place to stay before taking a cruise from the Tokyo Cruise Port.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel amenities were just out in the open and easy to grab and the hotel breakfast was amazing. Get it.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are on the small side but I think that is typical for Japan hotels. The breakfast buffet was very good. Trains were close by. Overall, it was a great place to stay before our cruise.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, affordable and easy access to go anywhere around Tokyo. My 3rd time staying at premium room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Very nice staff, lovely breakfast, I upgraded the room a category so it wasn't a standard room but it was very small and basic, felt like maybe it's ready for refurbishment, it was clean and housekeeping was good. I would recommend the hotel but would need to pay extra for a better room if we went again
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless, friendly staff. Large breakfast buffet.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The staff were excellent and we have a lovely room. Breakfast was great too! But the room smelled strongly of mildew & had a musty odor. It was very damp even though outside temps were in the 70s F (~22C). We tried running the dehumidifier for our entire stay and it did not help.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I had a pretty good stay overall. But unfortunately when I checked in there were long hairs on the shower walls and a clothes hanger hanging on the curtain rod. So I dont feel that the shower was cleaned after the last guests left. Unfortunately it made me wonder how clean the rest of the room was as well. On the bright side I will say that check in and checkout were easy. The 24 hour Lawson inside the hotel was a nice touch, and it was convenient to two different train stations. It was just very unfortunate about the non-cleaned shower.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great variety of food options at breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfy beds, nice staff, lots of options for walking short or long trips, close transpportation, beautiful surroundings and neighborhood.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. And nicely located if you want something a little calmer but conveniently located between 2 major stations to easily get to the busier side of tokyo
Stayed 17 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’ very close to Tokyo Big Sight and Big Sight Station, so it convenient access to JR and yourikamome. The staff is kind.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel. Staff are super helpful. But it does not have a gym. The carpet is a little smelly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience I had for my first visit to Japan!! So happy I chose this hotel and highly recommend to anyone! Clean room! Amazing staff!! The amenities were very helpful!
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Self check in and check out. Getting help was hard. Easier over the phone to be honest than at the hotel. Location is ok. Transit is close but need at least 45 min to get to where you want to go I Tokyo with a train change. Rooms are a decent size much better than some of the other hotels. Ours was spacious for 3 people. I like having the convenience of paying for staff to help me when I need it. Directions, suitcases all that stuff especially since I was travelling with someone who was in a wheelchair. I mean if I am paying 250 a night for a room I kind of expect that.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some halal food menu in the breakfast. Thanks.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and A Lawson inside the property
Stayed 4 nights in Apr 2026