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Hotel Sardonyx Ueno

Property class: 3.5

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Photo gallery for Hotel Sardonyx Ueno

The entrance to Hotel Sardonyx Ueno with a modern design, featuring a glass door entrance and potted plants at the sides. - Hotel Sardonyx Ueno (Tokyo)
A row of front-loading washing machines in a hotel room. - Hotel Sardonyx Ueno (Tokyo)
A spacious dining area with a large round table surrounded by chairs, a potted plant, and a brick accent wall. - Hotel Sardonyx Ueno (Tokyo)
A hotel room with two beds, a wooden headboard, a painting above the beds, and a green curtain on the window. - Hotel Sardonyx Ueno (Tokyo)
A modern reception area with a reception desk, a potted plant, and a seating area. - Hotel Sardonyx Ueno (Tokyo)
Located close to Ueno Zoo and Sensoji Temple, Hotel Sardonyx Ueno provides free continental breakfast, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a green sofa, a small table, a window with curtains, and a wall-mounted artwork.

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted artwork.

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted artwork.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (13.5sqm)

A hotel room with a bed, a green sofa, a small table, and a window with curtains.

Superior Double Room, Non Smoking (13.5sqm)

8.6 out of 10
Excellent
(26 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a glass-enclosed bathroom, and a flat-screen TV.

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Non-smoking, Standard Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall-mounted artwork.

Standard Double Room, Non-smoking, Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Run of House , Non-smoking

A tray with two cups and a container holding colorful cards.

Run of House , Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Smart Desk Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Smart Desk Double Room, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Ueno, a neighborhood in Tokyo, Hotel Sardonyx Ueno is in the entertainment district and near a metro station. Sensoji Temple and Tokyo Skytree are notable landmarks, and some of the area's popular attractions include Ueno Zoo and Tokyo Disneyland®. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo DisneySea®, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Ueno-okachimachi Station is 3 minutes by foot and Naka-Okachimachi Station is 4 minutes. Visit our Tokyo travel guide
Map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005

What's nearby

  • A narrow street lined with shops and signs, including a shoe store and a restaurant.
    Ameyoko Shopping District
    2 min walk - 0.1 miles
  • A cityscape with tall buildings, a lake, and autumn trees.
    Ueno Park
    4 min walk - 0.3 miles
  • A tiger resting on a rock surrounded by greenery.
    Ueno Zoo
    6 min walk - 0.4 miles
  • A busy urban street with brightly lit billboards and advertisements.
    Akihabara Electric Town
    9 min walk - 0.5 miles
  • A pathway lined with trees with yellow leaves, leading to a building with a gothic entrance.
    University of Tokyo
    12 min walk - 0.7 miles

Getting around

  • Ueno-okachimachi Station
    3 min walk
  • Okachimachi Station
    4 min walk
  • Narita Intl. Airport (NRT)
    78 min drive

Restaurants

  • 日高屋
    1 min walk
  • 麺屋武蔵武骨
    1 min walk
  • 焼肉 陽山道
    1 min walk
  • ゴーゴーカレー
    2 min walk
  • ドトールコーヒーショップ
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Sardonyx Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Sardonyx Ueno doesn't offer parking.

What time is check-in at Hotel Sardonyx Ueno?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Sardonyx Ueno?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Hotel Sardonyx Ueno located?

Located in Ueno, this hotel is within 2 mi (3 km) of Ueno Zoo, Sensoji Temple, and Tokyo Dome. Tokyo Skytree and Tokyo Imperial Palace are also within 3 mi (5 km). Ueno-okachimachi Station and Naka-Okachimachi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sardonyx Ueno Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1009 reviews
Rating 8 - Good. 383 out of 1009 reviews
Rating 6 - Okay. 130 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but clean.. very convenient from the station.. and good location for food options
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place súper Good, location, clean, staff super nice and price the best ! Includes breakfast , highly recommended!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

guodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, mins away from the foods market and public transportation
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

KUOHSIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friend staff, nice room, nice location and breakfaster.
Stayed 6 nights in May 2026
Verified review

8/10 Good

CHOI HEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Location is good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

WAI YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast included is very nice! Excellent location, everything is nearby and walkable distance.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so welcoming, attentive polite and helpful. The room was nice and clean and had everything we needed. Breakfast at the first floor restaurant was very helpful when we just wanted to eat quickly and start our day. Definitely recommend this place!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Good location, free breakfast was nice and we had a nice view from the top floor
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Norio

Liked: Cleanliness
Limited but enough volume of breakfast / Accessibility is perfect
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All staff were incredibly helpful. Breakfast was not substantial enough.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are excellent,the front desk people are so welcoming and really attends to our needs. The hotel is quite outdated. The room we booked is so packed. We cant even fully open our large suitcases. Bathroom is so tiny and hard to move. But the location is so convenient to everything.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

KWOK MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near JR & metro stations
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Easy access to train station and convenience stores. Many places to eat near by.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness
Great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Sarahi

Liked: Staff & service
Great location! It is within walking distance of 2 major stations and also LOTS of food around and shopping. The hotel itself is a little old and could use a little sprucing up or even a good deep clean. The beds were comfortable and despite being next to the freeway, it was surprisingly quiet. The breakfast was good. The staff was EXCELLENT! The hotel did its job which was to provide shelter for our family while we visited Tokyo.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice and accommodating! Hotel was clean and overall a nice stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in the heart of Ueno. Close to cherry blossoms and great street food and shopping too. Room is small but is to be expected for Tokyo. Free breakfast included. Staff is excellent and attentive to the needs of tourists.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Market nearby. Two family marts nearby. Staff was friendly. Clean rooms. Small but enough.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Joyce Shek Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, and the location was very convenient. The only downside was the air conditioner. It was too strong, and the airflow direction couldn't be adjusted, so the cold air blew directly onto the bed while we were sleeping, making it uncomfortable. We had to keep turning it off when it got too cold and back on when the room became too warm, resulting in an inconsistent room temperature throughout the night.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Ueno. Close to shopping, train station, and park!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Hanne

Liked: Staff & service
Everything is small, but the staff is friendly and the location is great.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Supranee

Liked: Cleanliness, staff & service, amenities
Overall is so clean and free breakfast.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Breakfast was great close to the train station. Tons of food options
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Mark Joshua

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is really convenient in between two train stations and is walkable to other train stations nearby as well. The Keisei-Ueno station is nearby and is really convenient if you are coming from or going to Narita airport. The room is spacious enough for a solo traveler but could be cleaner. The amenities on offer are great. The staff are really helpful, welcoming and courteous as well. There is a really good dining option next to reception where you also eat your complimentary breakfast.
Stayed 4 nights in Feb 2026