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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants and bars

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Exterior
Property amenity
Garden Tower Deluxe Room, Non Smoking, Run of House | 1 bedroom, hypo-allergenic bedding, down comforters, minibar
Dining
Hotel New Otani Tokyo Garden Tower balances luxury with peaceful surroundings. Guests can wander through the Japanese garden or book treatments at THE GOLDEN SPA NEW OTANI. The property houses 20 restaurants, and shopping options are a short walk away.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite Twin Room, Non Smoking,

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Toilet with electronic bidet
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
3 bedrooms
Down duvet
Toilet with electronic bidet
  • 40 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Garden View, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Garden View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Midtown - 3 min drive - 0.9 miles
  • Nippon Budokan - 5 min drive - 1.5 miles
  • Tokyo Imperial Palace - 6 min drive - 1.5 miles
  • Tokyo Tower - 6 min drive - 3.0 miles
  • Tokyo Dome - 8 min drive - 2.7 miles

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪SATSUKI - ‬1 min walk
  • ‪Trader Vic's - ‬4 min walk
  • ‪Café La Mille - ‬8 min walk
  • ‪View & Dining The Sky - ‬1 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A porter/bellhop, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Similar properties

Exterior

Hotel New Otani Tokyo The Main

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,107 reviews
Hotel New Otani Tokyo The Main

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo Garden Tower have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 mi (5 km). Fukuma Station is 9 minutes by foot and Kojimachi Station is 9 minutes.

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Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 824 out of 1098 reviews
Rating 8 - Good. 187 out of 1098 reviews
Rating 6 - Okay. 51 out of 1098 reviews
Rating 4 - Poor. 20 out of 1098 reviews
Rating 2 - Terrible. 16 out of 1098 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Axell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

Sik Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent room service, polite and helpful staff. I would stay here again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roehl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great. The room was clean and the staff was excellent. The amenities were excellent, as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the Otani Garden Tower Hotel is very pleasant, comfortable, and with excellent service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Room is lovely, lots of nice touches, complimentary toiletries were excellent. The grounds were lovely to walk around.
Stayed 1 night in Oct 2025

8/10 Good

Pota

Liked: Cleanliness, property conditions & facilities
Happy with our stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
All around fantastic hotel with exceptional staff and service! I will definitely stay here again and recommend to my friends!
Stayed 4 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to four subway lines. Within walking distance to many restaurants and shops. There are also many food choices within the hotel. The hotel itself is quiet, and the service is excellent. The fabulous Japanese garden at the hotel is a wonderful oasis in the busy city of Tokyo, and great for unwinding after a busy day or starting the day off.
Stayed 12 nights in Sep 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Rooms were a bit disappointing but location and facilities are amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff are incredibly helpful and friendly. Tons of dining options that are all fantastic!
Stayed 4 nights in Jul 2025

10/10 Excellent

Xiaowu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; comfort, quiet and comparably spacious room.
Stayed 6 nights in Apr 2025

10/10 Excellent

Pamela Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel. The garden was equally as beautiful. The room was spacious and very clean. The housecleaning staff was very accommodating to all our needs.
Stayed 5 nights in Sep 2025

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and the room was very nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Always a beautiful location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sayeh

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful
Stayed 9 nights in Jun 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it !
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Very convenient to transportation stops
Stayed 8 nights in Jun 2025

10/10 Excellent

Ray

Liked: Staff & service, amenities, property conditions & facilities
Amazing beautiful garden, excellent breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 8 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for all areas of Tokyo
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel New Otani Tokyo Garden Tower was an absolute dream. The hotel and grounds are gorgeous, and our room was spacious. It also had a great view of the gardens and waterfall below. It is conveniently located near the subway and close to lots of restaurants. My kids and I enjoyed the pool and the lovely service. I didn't want to leave!
Stayed 8 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
The view was absolutely beautiful. The amenities were clean and modern. The only suggestion is to extend the pool hours as this was a big attraction but we weren’t able to use it as it was often closed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really enjoyed my stay, was here for a girls trip for 7 nights. Was a little confusing getting around because its connected to The Main Hotel New Otani. But overall very satisfied
The view
The garden
Stayed 7 nights in Jul 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with Japanese gardens on site. Super convenient to the train system.
Stayed 5 nights in Apr 2025

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