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Hotel New Otani Tokyo Garden Tower

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Restaurant - Hotel New Otani Tokyo Garden Tower (Tokyo)
Daily buffet breakfast for a fee - Hotel New Otani Tokyo Garden Tower (Tokyo)
Seasonal outdoor pool - Hotel New Otani Tokyo Garden Tower (Tokyo)
Dining - Hotel New Otani Tokyo Garden Tower (Tokyo)
Property amenity - Hotel New Otani Tokyo Garden Tower (Tokyo)
Luxury
4.5 star property
9.4

Exceptional

Garden Tower in the heart of Tokyo

Zen gardens with waterfalls and koi ponds create a serene escape from Tokyo's bustling streets. Guests can savor exceptional cuisine at on-site restaurants, including Satsuki for breakfast with garden views. Upper-level rooms offer breathtaking vistas of Mount Fuji at this centrally located retreat.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Garden Tower Deluxe Room, Non-Smoking (Meals for paid guests on the breakfast plan only) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Garden Tower Deluxe Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

9.6 out of 10
Exceptional
(25 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

8.8 out of 10
Excellent
(25 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

9.2 out of 10
Wonderful
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

Garden Tower Standard Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non-Smoking (Meals for paid guests on the breakfast plan only)

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking (Meals for paid guests on the breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking (Meals for paid guests on the breakfast plan only)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Double, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin, GardenView, NonSmoking (Meals for paid guests on breakfast plan only)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Near a metro station, Hotel New Otani Tokyo Garden Tower is in Chiyoda, a neighborhood in Tokyo with great shopping. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Tokyo Disney Resort®. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or National Stadium. Visit our Tokyo travel guide
Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • 東京にあるホテルニューオータニの日本庭園
    Hotel New Otani Tokyo
    1 min walk - 0.1 miles
  • Akasaka Palace or the State Guest House in Tokyo
    Akasaka Palace
    12 min walk - 0.7 miles
  • Tokyo Imperial Palace
    Tokyo Imperial Palace
    2 min drive - 0.7 miles
  • Tokyo Midtown
    Tokyo Midtown
    4 min drive - 1.3 miles
  • Akasaka ACT Theater
    20 min walk - 1.1 miles

Getting around

  • Yotsuya Station
    12 min walk
  • Fukuma Station
    12 min walk
  • Narita Intl. Airport (NRT)
    75 min drive

Restaurants

  • エリックサウス
    13 min walk
  • フレッシュネスバーガー
    11 min walk
  • All-Day Dining OASIS GARDEN
    12 min walk
  • Starbucks
    13 min walk
  • SATSUKI
    4 min walk

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Hotel New Otani Tokyo The Main
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  • Spa
  • Parking included
  • Restaurant
9.4 out of 10, Exceptional, 1,231 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).
The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 10 to September 23
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel New Otani Tokyo Garden Tower have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 mi (5 km). Fukuma Station is 12 minutes by foot and Kojimachi Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel New Otani Tokyo Garden Tower Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1094 out of 1434 reviews
Rating 8 - Good. 230 out of 1434 reviews
Rating 6 - Okay. 64 out of 1434 reviews
Rating 4 - Poor. 26 out of 1434 reviews
Rating 2 - Terrible. 20 out of 1434 reviews

Reviews

Verified

10/10 Excellent

irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family Excelent location More than 30 restaurants and shops at property Excelent breakfast Good price Business oriented facility Garden is outstanding
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a beautiful Japanese garden and waterfalls in a convenient location. We enjoyed our stay and will stay again.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is breathtaking and the breakfast is delicious with so many options. It’s close to the train station which makes this hotel super convenient to travel around Tokyo
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, great location and very close to good food and many metro lines, staff is incredibly accommodating and the amenities are great
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, room was spacious and clean. Lots of amenities.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel is in a quiet part of town but we were just a subway bus away from everything we wanted to see.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. A beautiful quiet hotel. We will definitely will come back.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room was clean and well maintained.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and high service. Overall a good value.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! We are a family of 4 (2 parents and 2 adult children) and the 4 person suite was perfect for us. I highly recommend this hotel and be sure to book with breakfast included - it was a delicious buffet!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very wonderful. The hotel is like staying in a fairy tale. You feel very special. Several restaurants.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and service. Convenient location for travel to nearby landmarks.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the Akasaka district with plenty of access to all of Tokyo. Disney Sea is 45 min away and Shibuya is 12 min away….and everything else all by train. The food district in Akasaka is a 10!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Clem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Otani is a classic. I've stayed there on and off for nearly 30 years. Its timeless attention to detail, location and calm vibe makes it a default choice for me
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in Tokyo close to metro, rail lines, and major attractions. The property is beautiful with its own garden. The staff are friendly and extremely helpful. Breakfast in the tower offers stunning views of the city and a great buffet!
Stayed 9 nights in May 2026
Verified

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Clean, spacious rooms and excellent staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, excellent staff, perfect place to stay while exploring Tokyo.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the metro system. This is a grand and massive hotel which is quite luxurious. The staff are very helpful. The Japanese gardens are very pretty and ideal for some great photos. Numerous restaurants are available within the complex. Must stay if in the area !
Gardens at night
Gardens at bight
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in, we enjoyed every minute of our stay. The staff was extremely friendly, the gardens were gorgeous and well maintained, and the rooms were always tidy. We had our laundry done and they folded our clothes with expertise and precision. I will be back for sure!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

elia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel facility with plenty of restaurant options and excellent international breakfast on top 40th floor. Very friendly staff and great view from Tower rooms. Must visit their Japanese garden.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were very helpful during our entire stay. We really enjoyed the garden, this is a must see.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lauren Culzean

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, spacious rooms, loved having a connecting room for a family stay
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness
The room was always immaculate and the staff friendly and accommodating.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff and very good location
Stayed 4 nights in Mar 2026
Verified

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated. Location was perfect!!!
Stayed 5 nights in Apr 2026