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Hotel New Otani Tokyo Garden Tower

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A restaurant with a view of a waterfall and lush greenery. - Hotel New Otani Tokyo Garden Tower (Tokyo)
A traditional Japanese garden with red maple trees, a stone lantern, and a stone path. - Hotel New Otani Tokyo Garden Tower (Tokyo)
A lush garden with a waterfall, surrounded by dense greenery and a modern building. - Hotel New Otani Tokyo Garden Tower (Tokyo)
A table with breakfast items including croissants, a salad, and a plate with eggs and potatoes, set against a scenic waterfall view. - Hotel New Otani Tokyo Garden Tower (Tokyo)
A restaurant with a long counter, wooden stools, and a view of greenery outside. - Hotel New Otani Tokyo Garden Tower (Tokyo)
Luxury
4.5 star property
9.4

Exceptional

Garden Tower in the heart of Tokyo

Zen gardens with waterfalls and koi ponds create a serene escape from Tokyo's bustling streets. Guests can savor exceptional cuisine at on-site restaurants, including Satsuki for breakfast with garden views. Upper-level rooms offer breathtaking vistas of Mount Fuji at this centrally located retreat.

Popular amenities

  • Air conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non Smoking

A modern hotel room with a city view, a desk with a computer, a sofa, a bed, and a small table.

Garden Tower Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

A hotel room with two beds, a flat-screen TV, a desk with a chair, and a city view.

Garden Tower Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

A hotel room with two beds, a headboard with a light fixture, a window with curtains, and a wall-mounted artwork.

Garden Tower Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non Smoking

A hotel room with two beds, a television, a desk, and a window with a city view.

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double, Garden View, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double, Garden View, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

A hotel room with a large flat-screen TV, a sofa, two armchairs, a coffee table, and a patterned carpet.

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

A hotel room with a large flat-screen TV, a sofa, two armchairs, a coffee table, and a patterned carpet.

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin, Garden View, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin, Garden View, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Near a metro station, Hotel New Otani Tokyo Garden Tower is in Chiyoda, a neighborhood in Tokyo with great shopping. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Ueno Zoo. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or MUFG Stadium. Visit our Tokyo travel guide
Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • A modern building with a curved glass facade, surrounded by well-maintained gardens and a pond.
    Hotel New Otani Tokyo
    1 min walk - 0.1 miles
  • A grand historic building with ornate architecture, a large dome, and a spacious courtyard.
    Akasaka Palace
    12 min walk - 0.7 miles
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    2 min drive - 0.7 miles
  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    6 min drive - 2.3 miles
  • Akasaka ACT Theater
    20 min walk - 1.1 miles

Getting around

  • Yotsuya Station
    12 min walk
  • Fukuma Station
    12 min walk
  • Narita Intl. Airport (NRT)
    75 min drive

Restaurants

  • All-Day Dining OASIS GARDEN
    12 min walk
  • フレッシュネスバーガー
    11 min walk
  • エリックサウス
    13 min walk
  • SATSUKI
    4 min walk
  • ガーデンラウンジ
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 10 to September 23
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel New Otani Tokyo Garden Tower have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 mi (5 km). Fukuma Station is 12 minutes by foot and Kojimachi Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel New Otani Tokyo Garden Tower Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1226 out of 1592 reviews
Rating 8 - Good. 250 out of 1592 reviews
Rating 6 - Okay. 71 out of 1592 reviews
Rating 4 - Poor. 25 out of 1592 reviews
Rating 2 - Terrible. 20 out of 1592 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy access to trains, very nice and quiet location.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and amazing property! The staff were extremely friendly, helpful, and spoke excellent English!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk from Akasaka station. It has a wonderful garden.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in amazing location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to various lines, we were there in the Summer so enjoyed swimming after a long day visiting Tokyo in the heat!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in a peaceful neighbor, but extremely convenient to most of the major business and tourist areas. Very helpful and ubiquitous staff (English proficient), nice restaurants on site, and very nice and well-equipped spa / fitness center for a fee ($28/day if before 10 am). Free workout room just has cardio and mats. Rooms are very nice, most with views. Beds were comfortable but firm.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Centrally located and easy to get around.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay. The staff there were super helpful and the property was very clean and quiet.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near several Metro lines. You are in the heart of the city, but without feeling overwhelmed. The breakfast buffet was amazing (OMG the French Toast!). The staff were extremely courteous.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with all the amenities.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the most helpful and friendly! Wonderful food, clean room every day. Breakfast and bars were amazing! One thing i would suggest for a having access to early morning coffee! And put several packets to make in our rooms.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good Staff was nice room was good Thank you very much I enjoyed the stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family Excelent location More than 30 restaurants and shops at property Excelent breakfast Good price Business oriented facility Garden is outstanding
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed and good water pressure. Hotel is huge which makes for a long walk to navigate much of it however anything you might need is on the property itself. Amazing view from the sky bar. Didn’t utilize any of the amenities so can’t speak to that. Staff is top notch!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was much more than a luxurious place to stay-- the hotel was an experience in itself. It's absolutely gorgeous. The koi pond and the pool were incredible. Even walking around the hotel is an experience. My small children and I loved it.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access to public transportation, good restaurants and nice staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The rooms were clean and comfortable, the service was great, the location was convenient and the food was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a beautiful Japanese garden and waterfalls in a convenient location. We enjoyed our stay and will stay again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful place with amazing customer service! Pool felt short but the hotel is amazing and has a gorgeous garden! Wonderful staff!!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family suite with connecting rooms. The service was great and the room was always cleaned well and stocked.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my two kids to Japan for the first time and the New Otani Tokyo Garden Tower Hotel was an excellent stay. I loved the amenities at the hotel, the different stores to shop at, the restaurants and outdoor view. The staff members were very kind, helpful and appreciative!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is breathtaking and the breakfast is delicious with so many options. It’s close to the train station which makes this hotel super convenient to travel around Tokyo
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel is in a quiet part of town but we were just a subway bus away from everything we wanted to see.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, great location and very close to good food and many metro lines, staff is incredibly accommodating and the amenities are great
Stayed 5 nights in May 2026