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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants and bars

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Garden Tower Deluxe Room, Non Smoking, Run of House | 1 bedroom, hypo-allergenic bedding, down comforters, minibar
Seasonal outdoor pool
Dining
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
3 bedrooms
Down duvet
Toilet with electronic bidet
Shower/tub combination
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Toilet with electronic bidet
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite Twin Room, Non Smoking,

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
  • 74.7 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Toilet with electronic bidet
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Private bathroom
Toilet with electronic bidet
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed

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Hotel New Otani Tokyo The Main

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  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Midtown - 2 min drive - 1.1 miles
  • Nippon Budokan - 3 min drive - 1.7 miles
  • Tokyo Imperial Palace - 3 min drive - 1.7 miles
  • Tokyo Dome - 3 min drive - 2.8 miles
  • Tokyo Tower - 3 min drive - 2.0 miles

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A computer station, 1 meeting room, and a gift shop
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).
The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo Garden Tower have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Nippon Budokan and Tokyo Midtown are also within 2 mi (3 km). Fukuma Station is 9 minutes by foot and Kojimachi Station is 9 minutes.

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Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Always a beautiful location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sayeh

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in May 2025

10/10 Excellent

YuyuG

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean hotel. The garden is gorgeous and the train station is around the corner
Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful hotel and staff!
Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth Nagal

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean, and nice. The garden was beautiful!!! And the hotel facilities and areas were great 👍
Stayed 3 nights in May 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Loved the beautiful garden.
Stayed 1 night in Apr 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with big comfy rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with stunning grounds and exceptional service. Breakfast was incredible and plenty of good dining options within the hotel if required. Would stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

HERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property with good dining and shopping options
Stayed 5 nights in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gardens were amazing! The staff was super friendly and helpful! Resturants were excellent!
Stayed 4 nights in May 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for all areas of Tokyo
Stayed 4 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
As always the New Otani didn’t disappoint. Very nice facilities, friendly and helpful staff and a convenient location. The breakfast buffet is also very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelo Massimiliano

Liked: Cleanliness, amenities, property conditions & facilities
All it was excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Ray

Liked: Staff & service, amenities, property conditions & facilities
Amazing beautiful garden, excellent breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly Svendsen Tim

Liked: Cleanliness, property conditions & facilities
Service was exceptional! I especially appreciated, 1) help with luggage, 2) complimentary water and room amenities, 3) gardens were breathtaking, 4) taxi station service, 4) onsite dining
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, big complex well located
Stayed 5 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast options, garden was beautiful, and staff was courteous and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
New OTANI hotel was excellent for our first visit to Japan; facilities, staff, restaurants, gardens, location & environment were all wonderful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect services
Stayed 3 nights in Apr 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, and the
Stayed 5 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The garden is amazing, to walk and unwind, the conference room overlooking the garden gave us a special treat!
Stayed 4 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding in every way. From the attentive staff to the room cimfort, my stay was wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, excellent customer service!
Stayed 6 nights in Apr 2025