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Hotel Livemax Shinjuku East

Property class: 2.5

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Photo gallery for Hotel Livemax Shinjuku East

A modern hotel building with multiple floors, a prominent sign for LIVEMAX HOTEL & RESORTS, and a visible entrance. - Hotel Livemax Shinjuku East (Tokyo)
A hotel reception area with a vending machine, a coffee station, and a wooden display shelf with brochures. - Hotel Livemax Shinjuku East (Tokyo)
A hotel room with a bed, a desk, a TV, and an air conditioning unit. - Hotel Livemax Shinjuku East (Tokyo)
A hotel hallway with carpeted floors, wooden doors, and a ceiling light fixture. - Hotel Livemax Shinjuku East (Tokyo)
A reception area with a live max pharmacy, a reception desk, a seating area, and a wall with greenery. - Hotel Livemax Shinjuku East (Tokyo)
Close to Shinjuku Gyoen National Garden and Waseda University, Hotel Livemax Shinjuku East provides an airport shuttle, laundry facilities, and more. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Single Room, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Single Room, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, an air conditioner, and a window with curtains.

Twin Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, an air conditioner, and a window with curtains.

Twin Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Single Room, Non Smoking (Dog Friendly)

A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Single Room, Non Smoking (Dog Friendly)

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Non-smoking Twin Room - Semi-double Beds

A hotel room with two beds, a nightstand, and a door.

Non-smoking Twin Room - Semi-double Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Smoking Twin Room - Semi-double Beds

A hotel room with two beds, a nightstand, and a door.

Smoking Twin Room - Semi-double Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Non-smoking Single Room With Semi-double Bed

A hotel room with a bed, a desk, a flat-screen TV, and an air conditioning unit.

Non-smoking Single Room With Semi-double Bed

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, Hotel Livemax Shinjuku East is in the entertainment district and near a metro station. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Tokyo Disneyland®. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo DisneySea®, a top attraction not to be missed. Visit our Tokyo travel guide
Map
6-27-49 Shinjuku, Tokyo, Tokyo, 160-0022

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    12 min walk - 0.7 miles
  • Okubo Park
    10 min walk - 0.6 miles
  • Isetan Department Store Shinjuku
    11 min walk - 0.6 miles
  • Tokyu Kabukicho Tower
    12 min walk - 0.7 miles
  • Shinjuku Isetan
    12 min walk - 0.7 miles

Getting around

  • Higashi-shinjuku Station
    1 min walk
  • Seibu-Shinjuku Station
    13 min walk
  • Haneda Airport (HND)
    49 min drive

Restaurants

  • マクドナルド
    2 min walk
  • Tully's Coffee
    2 min walk
  • THE SMOKIST COFFEE 東新宿店
    2 min walk
  • CoCo壱番屋
    3 min walk
  • すし松 東新宿店
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 2000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 2000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Livemax Shinjuku East pet-friendly?

Yes, Hotel Livemax Shinjuku East allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of JPY 2000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Livemax Shinjuku East?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Hotel Livemax Shinjuku East?

Check-out is at 10:00 AM.

Where is Hotel Livemax Shinjuku East located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Tokyo Dome are also within 3 mi (5 km). Higashi-shinjuku Station is only a 2-minute walk and Shinjuku-sanchome Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Livemax Shinjuku East Reviews

7.2

Good

7.0

Cleanliness

7.2

Amenities

7.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 96 out of 329 reviews
Rating 8 - Good. 95 out of 329 reviews
Rating 6 - Okay. 73 out of 329 reviews
Rating 4 - Poor. 36 out of 329 reviews
Rating 2 - Terrible. 29 out of 329 reviews

Reviews

Verified review

4/10 Poor

Michelle

Disliked: Amenities, property conditions & facilities
It’s a walking distance to a major shopping mall Isetan and so many restaurants.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Burak

Liked: Cleanliness, staff & service
The room was super clean
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Nice cosy room. Much recommended
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Cang

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staffs
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Bazarsad

Disliked: Property conditions & facilities, room comfort
location not bad calm and shops near subway close
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for convenient bus and subway stations. 15 minutes from Shinjuku. Plenty of eating and convenience stores around too. Room was clean and had good facilities. The staff, though not required for us as much due to self check in, were very helpful when needing to access laundry facilities. Room was very tight with space for two people above 6ft and two suitcases. Certainly manageable as we were able to get comfortable, but is definitely something to consider if booking here. Otherwise great stay as it was just a room to sleep and store things in for us. Would recommend
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
When I 1st got there the tv wasn’t working properly but when I spoke to the reception they fixed it that day when I was out staff are very helpful and they clean your room everyday as long as you put the sign on the door loved my stay there would defo go back 😁👍
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

ALONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right across the street from the station, great for is within walking distance. If you need a room just to sleep in is a great budget option.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Suvathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when i called regarding my booking since my flight was delayed to the next day. Love how accessible everything is like the convenience store, subway lines and places to shop!
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Joseph Marturano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and taken care of. Ibwas comfortable and the room and bath were clean. The only downsides were a broken outlet on the bed and a nearby emergency station that seemed to be real busy through the night.
Stayed 10 nights in Apr 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, It was a smoking room, and it was a little strong smell, especially on the aisles, but was a good service.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool pod/ capsule hotel- 2nd time staying at such a facility- my goodness, with a difference! The pods were much bigger at this place as well as the shower and locker set up, also the lounge area up on the eighth floor with complementary coffee, teas and whatnot was a nice bonus as well as as an amazing view. Good place for the night!
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Daniel

Average hotel experience. Service was friendly but the room was a bit dirty when we arrived.
Stayed 4 nights in Jan 2024
Verified review

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, amenities
The room inside was way too small than I expected, the quality is not great as the coat rack was about to fall off and I decided to not ask the staff for help given how much time it’s going get the room to remodel but overall I love the area of Tokyo just this hotel room is bad but the staff is nice
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Mike

Liked: Property conditions & facilities
Very inflexible in their policies. You get exactly what you pay for and not a bit more. This is better than some other properties who actually don't even live up to their promise, but on the negative side, trivial requests are not even considered here. Pay sleep and leave and don't bother them otherwise. To be fair, the value is still very good and it is not a 5-star hotel, but some service adjustments would make it great.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday in Tokyo for the first time so mostly out and about and mainly used the room to washup and sleep. Rooms were clean but you can see the extract fan's dust lingering on the wall, nothing too much to worry about. The integrated toilet had a nice bath tub, which after walking 35k steps in a day.... definitely require it to soak my poor little legs! The shampoo and shower gel smells really good too! Used the disposable toothbrush and left it for re-use but housekeeping swapped it out for a fresh one - not complaining! The metro was a quick walk away and if you wanted to walk to Shinjuku, it's a quick walk too! Nearby, there is a nice homey canteen which has great options if you run out of ideas of what to eat (unlikely in Tokyo!) or want to have something simple. Check out time was 1000hrs and had a few hours to spare before going to the airport. Reception kindly held my luggage for me at no charge! Overall, great experience
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Alessandro

Liked: Staff & service
Disliked: Cleanliness
Probably one of the best quality/price in Shinjuku. The hotel is nice with good rooms I don’t understand the bad reviews. My room 1002 was totally fine. Maybe a bit too small bathroom but for a single person works well. The only pity is that I felt like the hotel should be more clean. Nothing is clean, elevator is dirty, there’s dust everywhere in the room and the AC and Sanitizer air aren’t manteined well I suggest to not use them. If the cleaning would improve this hotel would be an amazing choice. Anyway I could handle some dust and I asked the team to clean well the room. The district is just strategic. Probably one of the best areas, well connected and steps away from Kabukicho and shinjuku avoiding the touristic mess.
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities

Not what we expected

On the Hotels.com booking site it stated that an airport shuttle was available. This hotel was a little out of our way but booked it for the convenience of the shuttle. When we tried to book the shuttle for our return to the airport we were informed that there was no such service and that we needed to book a taxi ourselves. The site also stated free in room tea and coffee. This was not the case. No tea or coffee or even a kettle was available. Shower was covered in mould. Size of the room was ok and had space for our luggage. Overall a bit disappointing.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Lamont

Liked: Cleanliness, amenities, property conditions & facilities
I’ll stay here again
Stayed 5 nights in May 2026
Verified review

8/10 Good

Johnson Ju Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this at a reasonable price while during peak tourist season. Honestly not a bad offering and not too far off from Shinjuku. Location was quiet and yet close enough to the metro for access to not be much of a problem. Trust me, you don’t really wanna be right in Kabukicho during peak tourist season… it’s gets pretty crazy. Everything including the facilities are really basic here. Well maintained, but basic. Don’t expect anything fancy, just another business hotel. That said—great budget option.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jasbinder

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel ,
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room in a very good area with lots of great places to visit such as pub 305
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Duke

Liked: Staff & service, amenities, property conditions & facilities
Good and cheap
Stayed 3 nights in Dec 2025