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Hotel JAL City Tokyo Toyosu

4.0 star property
Travelers find a perfect balance of urban energy and personal sanctuary in this Tokyo hotel, where city excitement meets comfortable relaxation

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Photo gallery for Hotel JAL City Tokyo Toyosu

[Upper Floor] Moderate Queen Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets - Hotel JAL City Tokyo Toyosu (Tokyo)
Lobby - Hotel JAL City Tokyo Toyosu (Tokyo)
Exterior - Hotel JAL City Tokyo Toyosu (Tokyo)
In-room safe, blackout drapes, free WiFi, bed sheets - Hotel JAL City Tokyo Toyosu (Tokyo)
Property amenity - Hotel JAL City Tokyo Toyosu (Tokyo)
Just steps from Toyosu PIT and Toyosu Market, Hotel JAL City Tokyo Toyosu offers a strategic base with practical amenities. Guests can use convenient dry cleaning services, enjoy meals at the on-site restaurant, and stay connected with reliable in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Sofa Bed
  • Free WiFi

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Connecting Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Connecting Room - Non-Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Run of House, No Room cleaning, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House, No Room cleaning, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Twin Room, No Room cleaning, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Koto neighborhood, Hotel JAL City Tokyo Toyosu is connected to a rail/subway station. TeamLab Planets TOKYO and Toyosu PIT are cultural highlights, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game? See what's going on at Ariake Arena or Tokyo Garden Theater. Guests appreciate the hotel's convenience to public transportation: Shijo-mae Station is 4 minutes by foot and Shin-toyosu Station is 4 minutes. Visit our Tokyo travel guide
Map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061

What's nearby

  • Exhibition room at teamLab Planets by art collective teamLab in Tokyo, Japan
    teamLab Planets TOKYO
    5 min walk - 0.3 miles
  • Toyosu Market
    Toyosu Market
    8 min walk - 0.4 miles
  • Panorama of Tokyo city skyline view and Tokyo Tower building at Japan with sunset and colorful sky. Beautiful of cloud and sky in dusk and twillight. Tokyo financial and business center zone.
    Tokyo Garden Theater
    15 min walk - 0.8 miles
  • Urban Dock LaLaport Toyosu
    Urban Dock LaLaport Toyosu
    17 min walk - 0.9 miles
  • Toyosu PIT
    8 min walk - 0.4 miles

Getting around

  • Kokusai-tenjijo Station
    2 min drive
  • Shijo-mae Station
    4 min walk
  • Haneda Airport (HND)
    28 min drive

Restaurants

  • Vegan Ramen UZU Tokyo
    5 min walk
  • grow nest
    5 min walk
  • 汐待茶寮
    1 min walk
  • Sachi
    4 min walk
  • 大和寿司
    5 min walk

About this property

Hotel JAL City Tokyo Toyosu

Upscale hotel near teamLab Planets TOKYO
Located close to Toyosu PIT and Toyosu Market, Hotel JAL City Tokyo Toyosu provides a grocery/convenience store, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and smoke-free premises
  • An elevator, multilingual staff, and bicycle parking
  • Guest reviews speak highly of the helpful staff
Room features
All 330 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 43-inch LCD TVs with Netflix, Hulu, and streaming services
  • LED light bulbs, children's slippers, and digital channels

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel JAL City Tokyo Toyosu pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1500 per day. Limited spots are available.

What time is check-in at Hotel JAL City Tokyo Toyosu?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel JAL City Tokyo Toyosu?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel JAL City Tokyo Toyosu located?

Located in Koto, this hotel is within a 5-minute walk of teamLab Planets TOKYO and Toyosu PIT. Ariake Arena and Toyosu Market are also within 15 minutes. Shijo-mae Station and Shin-toyosu Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Tokyo Toyosu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 675 out of 1010 reviews
Rating 8 - Good. 249 out of 1010 reviews
Rating 6 - Okay. 43 out of 1010 reviews
Rating 4 - Poor. 30 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome buffet breakfast, nice staff, clean rooms
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, helpful staff, very convenient to the train and bus stations.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Marinalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area. Staff was extremely kind and helpful. Room was great size. Will be utilizing their facilities for future trips.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. Very good neighborhood. It’s good for family to stay. A little away from city but it’s safer and quieter
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us with quick access to various bus and train routes
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean, great views. There’s also a Lawson downstairs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great & the property was wonderful. I loved my room. The best thing by far at JAL City Tokyo was the staff! The reception team was outstanding. I was shocked to learn one of the best team members was a trainee.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good Room with great bathroom and service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melvin Jan

Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding, attached convenience store was a great touch.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms and attention for all our questions, the breakfast was great and staff always making sure everything was there at any time
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed to be close to Exhibition Hall. There is not much else in the area. Hotel seemed to be designed for many tour groups. Breakfast offering was adequate but line ups usually with only one coffee machine. Would not choose this location again. Desk staff were friendly and excellent. Room had no area for suitcases, very small closet.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Polrat

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very convenient to go around the area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff very friendly and helpful. I would highly recommend Hotel JAL for travelers looking to stay outside of Tokyo city but conveniently travel in.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thanh

Liked: Cleanliness
Room was lovely. Staff were very helpful with forwarding my luggage to other hotels. Would definitely stay again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Masaaki

Liked: Cleanliness
It was conformably.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning was excellent. Front desk staff very polite and helpful. Lawson convenience store connected to hotel and is open 24 hrs. One and a half blocks from two Yurikamome stations. Quiet location away from city center.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Zohreh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable, loved the pj's and pillow selection
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was competent, great location for attending the conference at Big Sight.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Brian Atsuko

Liked: Cleanliness, amenities, property conditions & facilities
Had a great 2-days stay! It’s clean and centrally located to everything which I enjoyed most. We’ll be back again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, we were very comfortable in the hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, property conditions & facilities
Clean room, great amenities, and convenient access to public transportation.
Stayed 9 nights in Nov 2025
Verified

4/10 Poor

Sander

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in a relatively green and spacious area. There are plenty of opportunities for quiet walks through the parks or along the waterways, which I found quite pleasant. That’s not to say there’s nothing else to do nearby: there are multiple event spaces and shopping malls in the area, and more than enough dining options too. If, however, you want your hotel to be in the hustle and bustle of the city, this one is not for you. Getting to the more central parts of Tokyo is easy using bus, monorail and/or subway. You can get to Tokyo Station in under 15 minutes. It’s also pretty easy to get to Tokyo Disneyland from the hotel, and further into Chiba Prefecture if you want to explore in that direction. The one big problem that I had with this hotel is that the mattresses were far too firm for me. Even with extra blankets and a mattress topper I still woke up with a painful back and shoulders. It got so bad that I had to cut my stay short. Hotel staff was very friendly and helpful. When I asked for the extra blankets, they immediately complied. Since I speak Japanese fairly well, I don’t know how well communication would work in English. Worth to note is that the shower room is Japanese style in that the shower is located outside (next to) the bathtub.
Stayed 22 nights in Apr 2026
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness
Clean room, Great Staff, Easily accessible transportation
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Staff and stupendous and extremely knowledgeable! food was clean and I had a very beautiful view of the city.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for a stay in Tokyo! Super clean, quiet, and convenient location. Excellent service, absolutely recommended!
Stayed 5 nights in Nov 2025