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Hotel JAL City Haneda Tokyo West Wing

3.5 star property
Travelers arrive stress-free with complimentary airport pickup at this Tokyo hotel where helpful staff and in-room WiFi make for a convenient stay

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Photo gallery for Hotel JAL City Haneda Tokyo West Wing

Exterior - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
Lobby - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
Lobby - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
[Non Smoking]Standard Quadruple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
Lobby - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
Hotel JAL City Haneda Tokyo West Wing, in central Tokyo, offers a seamless stay with free airport pickup. Guests enjoy in-room WiFi, dry cleaning services, and a 24-hour front desk, perfect for exploring nearby attractions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for [Non Smoking]Standard Double Room

[Non Smoking]Standard Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Double Room

8.8 out of 10
Excellent
(52 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for [Non Smoking]Comfort Double Room

[Non Smoking]Comfort Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Comfort Double Room

8.8 out of 10
Excellent
(77 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [Non Smoking]Standard Quadruple Room

[Non Smoking]Standard Quadruple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Quadruple Room

9.0 out of 10
Wonderful
(38 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for [Non Smoking]Standard Twin Room

[Non Smoking]Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Twin Room

9.0 out of 10
Wonderful
(46 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [Non Smoking]Deluxe Twin Room

[Non Smoking]Deluxe Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Deluxe Twin Room

9.6 out of 10
Exceptional
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Quad Style Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Quad Style Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Single Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Comfort Double Room

Three bottles of Ella Bache Paris skincare products on a bathroom counter.

Comfort Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Near a train station, Hotel JAL City Haneda Tokyo West Wing is in Ota, a neighborhood in Tokyo with good airport proximity. Tokyo Imperial Palace and Hotel New Otani Tokyo are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Ueno Park. Check out an event or a game at Tokyo Dome, and consider making time for Anpanman Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Tenkubashi Station is 10 minutes by foot and Seibijo Station is 14 minutes. Visit our Tokyo travel guide
Map
4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042

What's nearby

  • Anamori Inari Shrine
    Anamori Inari Shrine
    5 min walk - 0.3 miles
  • Haneda Innovation City
    9 min walk - 0.5 miles
  • Zepp Haneda
    13 min walk - 0.7 miles
  • Ota City General Gymnasium
    4 min drive - 1.5 miles
  • Haneda Airport Garden Shopping Center
    12 min drive - 3.2 miles

Getting around

  • Anamoriinari Station
    5 min walk
  • Tenkubashi Station
    10 min walk
  • Haneda Airport (HND)
    11 min drive

Restaurants

  • とりいち 羽田店
    1 min walk
  • Restaurant, Cafe & Bar
    4 min walk
  • 餃子の屋台
    5 min walk
  • TRAVEL CAFE
    3 min walk
  • 勇記餃子房
    5 min walk

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Hotel JAL City Haneda Tokyo
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,436 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,500 per night); reservations required
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1650 for children
  • Nearby parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel JAL City Haneda Tokyo West Wing pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel JAL City Haneda Tokyo West Wing?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel JAL City Haneda Tokyo West Wing?

Check-out is at 11 AM.

Does Hotel JAL City Haneda Tokyo West Wing provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 4:30 PM–12:30 AM at scheduled times.

Where is Hotel JAL City Haneda Tokyo West Wing located?

Located in Ota, this hotel is within 1 mi (2 km) of Haneda Airport Garden Shopping Center and Tokyo Bay. Culttz Kawasaki and Ohi Racecourse are also within 6 mi (10 km). Tenkubashi Station is 10 minutes by foot and Seibijo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Haneda Tokyo West Wing Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 942 out of 1526 reviews
Rating 8 - Good. 430 out of 1526 reviews
Rating 6 - Okay. 108 out of 1526 reviews
Rating 4 - Poor. 30 out of 1526 reviews
Rating 2 - Terrible. 16 out of 1526 reviews

Reviews

Verified

8/10 Good

koshin

Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleasant stay and nice shuttle service to airport.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was extremely nice. Great place to stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

YING HAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and spacious room. Proximity to airport, but also easy access to the city by train, Keikyu line.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and the staff was super helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Clarice

Breakfast was very good and shuttle was on time from Airport to hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go next door for the breakfast and the bus, but still a good place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent, accommodation was great very clean staff was helpful and professional
Stayed 6 nights in Jan 2026
Verified

8/10 Good

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet great and plenty.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you prefer simplicity and peace of mind with just enough for yourself than this is the place. Really close to the airport and really easy to get around. Staff and free shuttle is amazing.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

kathleen

Liked: Cleanliness
Very nice room & extremely clean with awesome customer service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Emmaline Silvestre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities
Great hotel with efficient staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness
The transportation to and from the airport and hotel was extremely convenient and easy. The hotel staff were very helpful and friendly. The air conditioning worked very well too!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WEI XIAN

The location is the to the morning travellers,
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Akane

Clean and comfortable, great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here the night before we flew back to the USA. The hotel is convenient to the rail station and the shuttle to the airport was very convenient and free. The staff was very friendly and allowed us to check in early when our train got in early. The rooms are fairly small and the reservation indicated free breakfast, but it was not a true free breakfast. It was coffee, which is out all the time, and some pastries in plastic bags.
Stayed 1 night in May 2026
Verified

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC is not very strong, and we couldn’t find a way to overwrite the default settings. hotel location is great and staff are very friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to the airport is great and you can walk to restaurants easily. A good place to layover between flights.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities
Very clean- super nice staff- perfect for arrival
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect whe travelinto and out of Haneda. Train station is 2 shots from the airport terminal 3. rooms are very nice and roomy when considered to most Japanese travel hotels. Staff are great and very accomodating in siloving issues. A shuttle is provided by the Jal Hotel an the 1/2 hour during peak morning times.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Noelle

Liked: Cleanliness, amenities
Room was so clean, the morning bread was nice, and the shuttle was so convenient. And the pajamas were so cute
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Excellent staff, with good English
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard Howard

Liked: Cleanliness, amenities, property conditions & facilities
My room was excellent. The staff was very courteous and considerate and the location was great. I loved it and I love being around the Japanese people
Stayed 9 nights in Feb 2026