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Hotel JAL City Haneda Tokyo West Wing

Property class: 3.5

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Photo gallery for Hotel JAL City Haneda Tokyo West Wing

A hotel entrance with a modern design, large glass doors, and a sign reading "HOTEL JALCITY". - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
A modern lobby with colorful seating, a reception desk, and a large bookshelf. - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
A double bed with white and red bedding, two pillows, and a headboard with a phone and light switch. - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
A modern living room with a large window, a sofa with colorful cushions, a small round table, and a potted plant. - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
A modern interior with a seating area featuring colorful chairs and a white lamp. - Hotel JAL City Haneda Tokyo West Wing (Tokyo)
Hotel JAL City Haneda Tokyo West Wing provides amenities like free airport pick-up and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for [Non Smoking]Standard Double Room

A hotel room with a bed, a desk, a chair, and a view of a bridge.

[Non Smoking]Standard Double Room

9.0 out of 10
Wonderful
(57 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, and a wall-mounted TV.

Deluxe Single Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Non Smoking]Comfort Double Room

A hotel room with a bed, a desk with a chair, a flat-screen TV mounted on the wall, and a cityscape view.

[Non Smoking]Comfort Double Room

8.8 out of 10
Excellent
(84 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non Smoking]Standard Quadruple Room

A hotel room with two beds, a small round table, a sofa, a large painting of a mountain, and a curtain.

[Non Smoking]Standard Quadruple Room

9.0 out of 10
Wonderful
(41 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for [Non Smoking]Standard Twin Room

A hotel room with a bed, a desk with a phone and a cup, a TV, and a cityscape view.

[Non Smoking]Standard Twin Room

9.0 out of 10
Wonderful
(47 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non Smoking]Deluxe Twin Room

A modern hotel room with a large bed, a small round table, a sofa, and a window with curtains.

[Non Smoking]Deluxe Twin Room

9.6 out of 10
Exceptional
(28 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Near a train station, Hotel JAL City Haneda Tokyo West Wing is in Ota, a neighborhood in Tokyo with good airport proximity. Tokyo Imperial Palace and Red Brick Warehouse are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Ueno Park. Check out an event or a game at Tokyo Dome, and consider making time for Anpanman Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Tenkubashi Station is 10 minutes by foot and Seibijo Station is 14 minutes. Visit our Tokyo travel guide
Map
4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042

What's nearby

  • A traditional Japanese torii gate with red pillars and a signboard.
    Anamori Inari Shrine
    4 min walk - 0.3 miles
  • A brightly lit bridge with a city skyline in the background.
    Tokyo Bay
    9 min walk - 0.5 miles
  • Haneda Innovation City
    9 min walk - 0.5 miles
  • Zepp Haneda
    13 min walk - 0.7 miles
  • Haneda Airport Garden Shopping Center
    12 min drive - 3.2 miles

Getting around

  • Anamoriinari Station
    5 min walk
  • Tenkubashi Station
    10 min walk
  • Haneda Airport (HND)
    11 min drive

Restaurants

  • Restaurant, Cafe & Bar
    4 min walk
  • bb.q OLIVE CHICKEN cafe
    6 min walk
  • 餃子の屋台
    5 min walk
  • 勇記餃子房
    5 min walk
  • とりいち 羽田店
    1 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,500 per night); reservations required
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1650 for children
  • Nearby parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel JAL City Haneda Tokyo West Wing pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel JAL City Haneda Tokyo West Wing?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel JAL City Haneda Tokyo West Wing?

Check-out is at 11 AM.

Does Hotel JAL City Haneda Tokyo West Wing provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 4:30 PM–12:30 AM at scheduled times.

Where is Hotel JAL City Haneda Tokyo West Wing located?

Located in Ota, this hotel is 0.6 mi (0.9 km) from Tokyo Bay and within 9 mi (15 km) of Tokyo Big Sight and Tokyo Tower. Roppongi Hills and Toyosu Market are also within 9 mi (15 km). Tenkubashi Station is 10 minutes by foot and Seibijo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Haneda Tokyo West Wing Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 926 out of 1511 reviews
Rating 8 - Good. 431 out of 1511 reviews
Rating 6 - Okay. 107 out of 1511 reviews
Rating 4 - Poor. 31 out of 1511 reviews
Rating 2 - Terrible. 16 out of 1511 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean and the airport shuttle is a plus .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & friendly customer service, delicious breakfast free shuttle It awesome service!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and cozy. There are free coffee, tea and bread in the morning.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, yummy breakfast, clean room, shuttle driver is super helpful and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very kind.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly and helpful and getting to the airport the next morning was super easy!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super convenient, cute breakfast set up
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleasant stay and nice shuttle service to airport.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was extremely nice. Great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a short night at this very conveniently located hotel. The room was clean. The hotel has a shuttle that brings you directly to the airport
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day there’s room maintenance, staff are awesome, complimentary light pastry breakfast coffee/tea or juice early morning, airport shuttle every 30 mins starting 5 am until 10 am, laundry mat next jal hotel, very spacious room, convenient store close by, small restaurant close by
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The overall stay was nice, the shuttle was easy to use to the airport… but our mattress was stiff as a board and shower did not work
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Even though it was a short stay, it was clean and newer than others. Loved the airport shuttle. So useful and convenient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, cafe and lobby. free and frequent airport shuttle service.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, had slight problem with AC, staff helped to fix problem. Had a desk but NO chair to sit at desk. Airport Shuttle was very useful. But if you have a late fligt, last shuttle is 9:00AM. But Haneda Airport is a good place to spend time. Train station is a 10 minute walk, very convenient. Has some places to eat, has couple convenient stores within walking distance. Typical Business hotel. Price is reasonable and airport shuttle a plus.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff. Only downside is there’s so many small lights inside the room when sleeping.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and the staff was super helpful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Breakfast was very good and shuttle was on time from Airport to hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and spacious room. Proximity to airport, but also easy access to the city by train, Keikyu line.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go next door for the breakfast and the bus, but still a good place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was very convenient. Nice breakfast.
Stayed 1 night in Apr 2026