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Hotel East 21 Tokyo

4.0 star property
Elegant Tokyo hotel offers luxury with 4 restaurants, including French cuisine, a seasonal pool, and amenities near city landmarks.

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Photo gallery for Hotel East 21 Tokyo

Indoor pool, seasonal outdoor pool - Hotel East 21 Tokyo (Tokyo)
Food and drink - Hotel East 21 Tokyo (Tokyo)
Exterior - Hotel East 21 Tokyo (Tokyo)
[Non-Smoking] Concept Room (Tokyo Skytree View) | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers - Hotel East 21 Tokyo (Tokyo)
[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board - Hotel East 21 Tokyo (Tokyo)
Located near Kiyosumi Garden and Tokyo Skytree, Hotel East 21 Tokyo offers a comfortable base with practical amenities. Guests can shop on-site, use laundry facilities, grab coffee at the café, dine at four restaurants, or swim in the seasonal outdoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 48 of 48 rooms

View all photos for Deluxe Family Room-Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Family Room-Non Smoking

  • Sleeps 4

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Non-Smoking] Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Suite (City View)

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Double Room Non-Smoking(2 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Deluxe Double Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Double Room Non-Smoking

  • Sleeps 2

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-Smoking] Standard Double (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Double (Single Use)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room (Single Use)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

  • Sleeps 3
  • 3 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Non-Smoking] Business Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Wide Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Triple Room Non Smoking

  • Sleeps 3

View all photos for Suite Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite Room Non Smoking

  • Sleeps 2

View all photos for Business Single Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Business Single Room Non Smoking

  • Sleeps 1

View all photos for Business Single Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Business Single Room Smoking

  • Sleeps 1

View all photos for Semi Double Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking (2 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-Smoking (2 Adult)

  • Sleeps 2

View all photos for Semi Double Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Semi Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Hollywood Twin Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room With Extra Bed Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non-Smoking(2 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Tokyo Skytree Side Semi-Double Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Tokyo Skytree Side Semi-Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking(1 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-Smoking(1 Adult)

  • Sleeps 1

View all photos for Standard Double Room Non-Smoking(1 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room Non-Smoking(1 Adult)

  • Sleeps 1

View all photos for Standard Twin Room(1 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room(1 Adult)

  • Sleeps 1

View all photos for Standard Single Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room With Extra Bed Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Concept Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Concept Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-Smoking

  • Sleeps 2

View all photos for Japanese Style Room Non Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Japanese Style Room Non Smoking

  • Sleeps 4

About the neighborhood

Located in Koto, a neighborhood in Tokyo, Hotel East 21 Tokyo is near a metro station. Tokyo Skytree and Sensoji Temple are notable landmarks, and some of the area's popular attractions include Kiyosumi Garden and KidZania Tokyo. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Toyocho Station is 8 minutes by foot. Visit our Tokyo travel guide
Map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

What's nearby

  • Kiba Park
    Kiba Park
    6 min walk - 0.4 miles
  • Tokyo Museum of Contemporary Art
    Tokyo Museum of Contemporary Art
    12 min walk - 0.7 miles
  • Pine tree in Kiyosumi Garden, Tokyo, Japan; Shutterstock ID 347739719
    Kiyosumi Garden
    7 min drive - 1.7 miles
  • AN2N8D Exterior of Tomioka Hachiman Shrine Tokyo Japan
    Tomioka Hachiman Shrine
    8 min drive - 1.7 miles
  • Summer Firework on Sumida River
    Sumida River
    8 min drive - 1.9 miles

Getting around

  • Kinshicho Station
    3 min drive
  • Toyocho Station
    8 min walk
  • Haneda Airport (HND)
    37 min drive

Restaurants

  • NILAA RESTAURANT ニラー 南インド料理
    6 min walk
  • サイゼリヤ
    1 min walk
  • 鳥貴族東陽町駅前店
    7 min walk
  • 日本料理 さざんか
    5 min walk
  • ゆで太郎
    5 min walk

About this property

Hotel East 21 Tokyo

Upscale hotel near KidZania Tokyo
Located close to Kiyosumi Garden and Tokyo Skytree, Hotel East 21 Tokyo provides shopping on site, a coffee shop/cafe, and laundry facilities. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station drop-off, and self parking (surcharge)
  • A banquet hall, laundry services, and wedding services
  • Free newspapers, an elevator, and a front-desk safe
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 394 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children aged 3 and under are not permitted in the seasonal outdoor pool.
The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel East 21 Tokyo?

Check-out is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–4:00 PM at scheduled times. A fee of JPY 1200 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is within 3 mi (5 km) of Kiyosumi Garden, KidZania Tokyo, and Tokyo Skytree. Sensoji Temple and Tokyo Imperial Palace are also within 6 mi (10 km). Toyocho Station is 8 minutes by foot and Kiba Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel East 21 Tokyo Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 605 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness
Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rajinder Singh

Liked: Cleanliness, property conditions & facilities
Love the location! Great hotel..
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness
Disliked: Amenities
The room and amenities were mid but the staff was very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs in the tub TV volume was really hard to hear at the tightest setting Staff were friendly
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but had an old stale cigarette smell. The weird part was that that smell was only in the room. The property does not allow tattooed people to use any of their amenities that requires you to be “undressed”…. So no pools or spa areas. Great location to stores and restaurants but far from a train station.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Great location for walking to other places
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind, very beautiful room. It was a nice and clean stay! Will come back again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, neat, and comfy room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leon

Liked: Amenities
Great breakfast and staff
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
it is a great hotel with great staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, food & drinks brilliant quality and all round a great hotel, thank you
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, the rooms were clean and larger than other hotels on our trip. The service was excellent and the help to get to the airport was wonderful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

tahj

Liked: Cleanliness, amenities, property conditions & facilities
Clean with polite staff. Would book again
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Staff very accommodating!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very helpful & friendly staff 😀👍👍👍 Thank you very much
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
daily room service, clean up, easy public transport access, safe,
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating and helped me out when asked. Hotel services were fast, on time, and the cleaning service was immaculate. They replace anything you need in your room like emptying trash, replacing towels, and changing bed sheets if desired. The property also offers restaurants and a shopping center which helped whenever I need to buy small amenities that I had forgotten at home. I would be willing to stay here again and I recommend this to anyone, tourist or local. The location is further away from the inner city so it's more quiet and there are plenty more stores around the block if needed. It is also an convenient short walk to Toyocho station to connect to other trains.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Location is conveniently close to transportation, grocery store, and convenience stores, as well as restaurants. The area is spacious where you can relax outside the hotel and just take in the view. My family and I enjoyed this hotel the most. The buffet breakfast is phenomenal. We could not believe the quality of food they offered with wide range of choices. The traditional Japanese rooms were adorable.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

gildas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 6 nights in Mar 2024