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Hotel Chinzanso Tokyo

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Luxury
5.0 star property
9.8

Exceptional

Garden sanctuary in Tokyo

A 700-year-old Japanese garden surrounds the property with mesmerizing mist shows creating an ethereal sea of clouds. Seven restaurants offer diverse cuisine overlooking the serene landscape. Guests can unwind in the spa's hot springs or stroll through illuminated garden pathways.

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

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Showing 17 of 17 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

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Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Room 1 King Bed, Non Smoking City View

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Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

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Deluxe Room 2 Single Beds, Non Smoking City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Twin with Tatami Space, Non Smoking

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Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

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Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Bunkyo, a neighborhood in Tokyo, Hotel Chinzanso Tokyo is near a metro station and near a boardwalk/promenade. Tsukiji Outer Market is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Imperial Palace East Gardens and Ueno Zoo. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680

What's nearby

  • Waseda, Tokyo, Japan, 03/23/2019 , statue of Ōkuma Shighenobu, founder of Waseda University.
    Waseda University
    9 min walk - 0.5 miles
  • Sunshine City Shopping Mall
    Sunshine City Shopping Mall
    6 min drive - 1.5 miles
  • Chinzan-so Garden
    1 min walk - 0.1 miles
  • St. Mary's Cathedral
    3 min walk - 0.2 miles
  • Okuma Garden
    9 min walk - 0.5 miles

Getting around

  • Mejiro Station
    3 min drive
  • Edogawabashi Station
    8 min walk
  • Haneda Airport (HND)
    53 min drive

Restaurants

  • 東京麺珍亭本舗
    9 min walk
  • 大王ラーメン
    9 min walk
  • ダイニング フェリオ
    14 min walk
  • グルメブティック メリッサ
    10 min walk
  • shizuku
    9 min walk

About this property

Hotel Chinzanso Tokyo

Luxury boutique hotel near Tokyo Dome
Located close to Ueno Zoo and Imperial Palace East Gardens, Hotel Chinzanso Tokyo provides an indoor public bath (no minerals), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a body treatment, a facial, or a body scrub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and hot springs on site
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Babysitting (surcharge), a gift shop, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 265 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested onsite for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 11385 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6095 for adults and JPY 2645 for children
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel Chinzanso Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hotel Chinzanso Tokyo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of JPY 11385 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for JPY 1000.00 per night. Valet parking is available for JPY 2000.00 per night.

What time is check-in at Hotel Chinzanso Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chinzanso Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Chinzanso Tokyo located?

This family-friendly Tokyo hotel is located in the business district, within 3 mi (5 km) of Tokyo Dome and Imperial Palace East Gardens. Ueno Zoo and Tsukiji Outer Market are also within 6 mi (10 km). Edogawabashi Station is 8 minutes by foot and Waseda Streetcar Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chinzanso Tokyo Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 958 out of 1095 reviews
Rating 8 - Good. 100 out of 1095 reviews
Rating 6 - Okay. 19 out of 1095 reviews
Rating 4 - Poor. 8 out of 1095 reviews
Rating 2 - Terrible. 10 out of 1095 reviews

Reviews

Verified

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, beautiful location, I was there for four days on the vacation. Room sizes are large and places is quiet and serene.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing especially the gardens. It’s quite formal but still extremely welcoming.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay - outstanding service - beautiful gardens. Highly recommend
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The staff was amazing - every need taken care of! The Japanese breakfast was lovely with a gorgeous garden view. The hotel is a bit away from the hustle and bustle which I prefer.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing!!!! Everything from the room to the staff. I will be visiting this hotel again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

chidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Didn’t stay long enough. Toilets were always clean. Wonderful staff.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and beautiful with an amazing view of the city. The staff are friendly and there are amazing restaurants in the hotel. The garden is beautiful at night as well as early morning stays. We enjoyed our stay here.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful to walk around and enjoy, with being able to easily get around Tokyo with the nearby stations. The staff are very attentive and responded to any of my questions with respect and dignity.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and garden. Excellent service and everything is very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and well maintained. The view over the garden was magical. This is a real old-fashioned hotel in the best ways: attentive staff and little extras that make you feel special. While it is a bit out of the center of things, it is well worth a bit of extra travel.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I spent an entire week at the Hotel Chinsanzo in a beautiful suite. It was the absolute perfect getaway from the busy city; yet not too far for commuting. The hotel was beautifuly maintained and the staff were very friendly and helpful. We especially enjoyed the beautiful garden area and the club lounge which had wondeful food and beverages. We will definitely recommend the hotel to friends traveling to Tokyo.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience here! The gardens were beautiful. The spa was fabulous and loved the proximity too- close to Tokyo Dome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. If you’re looking to visit Tokyo is it a bit a ways north of a lot of the popular areas to visit but is a beautiful place in itself to visit. The staff was exceptionally helpful and the dining and drinks on site were wonderful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Koni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and the room was nice and spacious. The garden makes the hotel stand out and beyond. It's so breathtaking, your morning workout can be walking through the garden! Pretty close to a lot of attractions and food.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room overlooking the beautiful garden.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Chinzanso was the highlight of our Japan trip. Highly Recommend! Garden was exceptional.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful hotel. Food was also very good. They had a hard time cooking omelette well done.. but that was only frustration. Gardens were beautiful!!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely elegant and beautiful hotel. Room size is huge and such a rarity for Tokyo. The garden is a dream. Not too many public transportation options but is walkable to a couple metro stations and there are free shuttle buses to and from Ikebukuro station which could be handy. Staff are super helpful. Can’t wait to go back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Awesome hotel with a huge park with attentive staff and good onsen, spa and pool .. many restaurants (very expensive though) Close enough to subway station Edogawabashi via pleasant walk along cherry tree lined canal - about 1 km .. pleasant without luggage during day and at night using rear exit off hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay. Everyone was nice and so helpful. The gardens are absolutely spectacular. The food was excellent and our room was spacious, clean and comfortable. Lovely stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally kind, friendly, and attentive throughout our stay. After a long day of sightseeing in Tokyo, the hotel served as a wonderful retreat — the gardens at night were a truly unique and peaceful highlight. Getting around the city was effortless, with major train lines just a short walk or bus ride away, and taxis readily available whenever needed. A special mention to the doormen, whose warmth and professionalism made the stay truly memorable.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the option of an American style breakfast or a Japanese breakfast, and we went with the Japanese option and it was great. If you’re a picky eater, it might not be for you, but we really enjoyed it and hope they keep it authentic just the way it is. The service was excellent and truly went above expectations.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Outstanding hotel. Beautiful traditional rooms, gorgeous gardens, clean Highly recommend
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the hotel it was a wonderful experience. The staff was amazing, the hotel is beautiful, and the food was great. The shower, was nice except my daughter wants me to find that shower head to install at home now. Water pressure was spot on. Products were what you would expect from a hotel like this and everything was clean. The bed was luxurious and a dream to sleep in. I do not have enough words to say how much I enjoyed staying here.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Just wonderful. All staff helpful and courteous. Rooms are comfortable and large. Hotel garden is so beautiful and peaceful Will always stay at Chinzanso when I visit Tokyo
Stayed 3 nights in Feb 2026