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HOSHINOYA Tokyo

5.0 star property
Luxury ryokan with spa services and a 24-hour front desk

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Photo gallery for HOSHINOYA Tokyo

Lobby lounge
Property video
Lounge
Hot springs
Lobby lounge

Popular amenities

  • Breakfast available
  • Spa
  • Air conditioning
  • Room service
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin) | 1 bedroom, minibar, in-room safe, blackout drapes

Sakura (Deluxe Twin)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King) | 1 bedroom, minibar, in-room safe, blackout drapes

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple) | 1 bedroom, minibar, in-room safe, blackout drapes

Kiku (Executive Triple)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bathrobes
  • 83 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

The Okura Tokyo

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The Okura Tokyo

About the neighborhood

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004

What's nearby

  • Tokyo International Forum - 15 min walk - 0.9 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile
  • Nippon Budokan - 2 min drive - 1.1 miles
  • Tokyo Dome - 2 min drive - 1.7 miles
  • Tokyo Tower - 4 min drive - 2.6 miles

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪上島珈琲店大手町フィナンシャルシティ店 - ‬1 min walk
  • ‪港屋2 - ‬2 min walk
  • ‪サブウェイ - ‬2 min walk
  • ‪銀座篝 大手町店 - ‬1 min walk

About this property

HOSHINOYA Tokyo

Luxury ryokan near Tokyo Imperial Palace
Located close to Tokyo International Forum and Nippon Budokan, HOSHINOYA Tokyo provides an indoor mineral hot spring (onsen), shopping on site, and a garden. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this ryokan include:
  • Full breakfast (surcharge), hot springs on site, and access to a nearby indoor pool
  • Access to a nearby health club, concierge services, and an elevator
  • Multilingual staff, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • Refrigerators, electric kettles, and housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,752 for adults and JPY 1,600 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 97 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from January 11 2026 to January 16 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4752 for adults and JPY 1600 for children
  • Housekeeping fee: JPY 9680 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Dinner service is not available at this property.

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

Is HOSHINOYA Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOSHINOYA Tokyo?

HOSHINOYA Tokyo doesn't offer parking.

What time is check-in at HOSHINOYA Tokyo?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HOSHINOYA Tokyo?

Check-out is at noon.

Where is HOSHINOYA Tokyo located?

Located in Chiyoda, this luxury ryokan is within 1 mi (2 km) of Imperial Palace East Gardens, Tokyo Imperial Palace, and Nippon Budokan. Tokyo Dome and Ueno Park are also within 2 mi (3 km). Otemachi Station is only a 2-minute walk and Tokyo Station is 9 minutes.

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HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 521 out of 625 reviews
Rating 8 - Good. 61 out of 625 reviews
Rating 6 - Okay. 16 out of 625 reviews
Rating 4 - Poor. 18 out of 625 reviews
Rating 2 - Terrible. 9 out of 625 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel experience. Many wonderful touches and gestures that made a memorable traditional feeling stay. Rooms and bathrooms exceptional. Service a little out of touch with international high end hotel norms and protocols, but overall highly recommended.
Stayed 6 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Ryokan like luxury property in the heart of Tokyo! Did not want to leave!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cleinard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr property is simply gorgeous. It is exactly as advertised. The staff were all very helpful and professional.
Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Great area and fantastic staff throughout. I would recommend this hotel for those looking for an oasis in the bustling city.
Stayed 1 night in May 2025

10/10 Excellent

Sheue Mei Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, exceptional hospitality. Traditional Japanese with modern amenities
Stayed 4 nights in May 2025

10/10 Excellent

ALUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time!! Pure perfection!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay at Hoshinoya was perfect. I highly recommend staying there.
Stayed 9 nights in Feb 2025

10/10 Excellent

Dina

Liked: Staff & service, amenities, property conditions & facilities
A piece of traditional luxury in a modernised setting. Absolutely amazing!
Stayed 2 nights in May 2025

10/10 Excellent

lina

Liked: Property conditions & facilities
Amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five star experience through and through
Stayed 3 nights in Apr 2025

2/10 Terrible

neena

Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
Stayed 1 night in Jun 2025

10/10 Excellent

Ilie

Liked: Cleanliness, amenities
A wonderful and unique experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Beautiful property!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.

10/10 Excellent

Geoffrey

Liked: Staff & service, amenities, property conditions & facilities
Simply perfection. Amazing details. Incredible service. The most peaceful and special place in Tokyo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary property and staff - such an authentic Japanese experience for those looking for something 5 stars and not a regular chain hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

4/10 Poor

Natalie

Disliked: Staff & service, property conditions & facilities
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good vibe

The staff behave politely, but their actions are mysterious and suspicious; puts a damper on feeling genuinely welcome.
Stayed 3 nights in Apr 2025

10/10 Excellent

MINSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect time. Thank you Hoshinoya!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Hoshinoya Tokyo at the beginning of the year, and the hotel stay was a delightful highlight of our trip. The hotel’s delivery of traditional meets luxury was a unique experience, for example, how they greet and offer tea upon arrival. Communication was friendly and welcoming; they have an online activity booking system, which is very effective. A great highlight was the ‘morning Kenjutsu’ exercise, which we highly recommend! We would consider staying in Hoshinoya Tokyo again. Thank you for the great hospitality!
Stayed 4 nights in Jan 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Close to Tokyo station Wonderful staff and service
Stayed 3 nights in Aug 2024