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GLOU Shinjuku Family

2.0 star property

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Front of property - GLOU Shinjuku Family (Tokyo)
Classic Studio, Non Smoking, City View | Free WiFi - GLOU Shinjuku Family (Tokyo)
Classic Studio, Non Smoking, City View | Free WiFi - GLOU Shinjuku Family (Tokyo)
Free WiFi - GLOU Shinjuku Family (Tokyo)
Front of property - GLOU Shinjuku Family (Tokyo)
Close to Shinjuku Gyoen National Garden, GLOU Shinjuku Family has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Twin Room, Non Smoking, City View

Basic Twin Room, Non Smoking, City View | Free WiFi

Basic Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Twin Room, Non Smoking, City View

Free WiFi

Basic Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Economy Twin Room, Non Smoking, City View

Economy Twin Room, Non Smoking, City View | Free WiFi

Economy Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Classic Studio, Non Smoking, City View

Classic Studio, Non Smoking, City View | Free WiFi

Classic Studio, Non Smoking, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, GLOU Shinjuku Family is near a metro station. Tokyo Midtown and Sunshine City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yoyogi Park and Ueno Park. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or National Stadium. Visit our Tokyo travel guide
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Map
Yochomachi 1-10, Tokyo, Tokyo, 162-0055

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    20 min walk - 1.1 miles
  • A statue, a clock tower, and a building in a park.
    Waseda University
    6 min drive - 1.3 miles
  • Tokyo Toy Museum
    11 min walk - 0.6 miles
  • Isetan Department Store Shinjuku
    16 min walk - 0.9 miles
  • Shinjuku Isetan
    18 min walk - 1.0 mile

Getting around

  • Ichigaya Station
    2 min drive
  • Wakamatsu-kawada Station
    8 min walk
  • Haneda Airport (HND)
    49 min drive

Restaurants

  • 余丁町砂場
    2 min walk
  • 栄寿司抜弁天
    6 min walk
  • まるしん曙橋店
    4 min walk
  • 小笠原伯爵邸
    7 min walk
  • 居酒屋吉野
    7 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Electric kettle

Bathroom

  • Bidet
  • Slippers

Entertainment

  • Flat-screen TV

Laundry

  • Laundromat nearby

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Location highlights

  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is GLOU Shinjuku Family pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at GLOU Shinjuku Family?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at GLOU Shinjuku Family?

Check-out is at 10:00 AM.

Where is GLOU Shinjuku Family located?

Located in Shinjuku, this apartment building is within 1 mi (2 km) of Isetan Department Store Shinjuku, Waseda University, and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Tokyo Dome are also within 3 mi (5 km). Wakamatsu-kawada Station is 8 minutes by foot and Akebonobashi Station is 8 minutes.

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Reviews

GLOU Shinjuku Family Reviews

7.4

Good

7.4

Cleanliness

8.8

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 5 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

Reviews

Verified

6/10 Okay

Katherine

Liked: Cleanliness, communication, listing accuracy
Property was very small and check was a bit difficult to find the lock box and the phone number on the door to ask for help was wrong. Property is a bit further away from the sights than I expected but it was good value for money.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Konrad

Liked: Cleanliness, check-in, communication, listing accuracy
Walking distance to at least three different train lines makes for getting around Tokyo easier. An abundance of conveniece stores is nice as well
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
There was a family mart and 7-11 within walking distance. Easy access to two train stations. Also close to a steak house open in the evenings. It was easy to access, a great size for families and a safe location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Plenty of room
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Louis-Xavier

Liked: Cleanliness, property conditions & facilities, communication
Very cozy stay at this hotel. I had some worries about checking in, but the staff kept communicating with me through the app and they were very helpful.
Stayed 1 night in May 2025
Verified

6/10 Okay

Nadia

Liked: Check-in, communication, listing accuracy
Clean room small
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Kondareddy

Liked: Check-in
Disliked: Cleanliness
Not cleaned only changed mattress covers Dusty environment causes sick
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Yong

Liked: Cleanliness, check-in, communication
AC not working well
Stayed 2 nights in May 2026
Verified

6/10 Okay

Kanhaiya

Disliked: Cleanliness, communication, listing accuracy
Room was not clean. Hair on the floor, bed etc. Even the floor seemed dirty. Tried reaching out to Expedia but they wouldn't refund me for the second day. WiFi details were not available and when I reached out to the property they replied the next day.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Small but has everything you need
Stayed 2 nights in May 2025
Verified

4/10 Poor

Chai-Peng

Disliked: Cleanliness, communication
While the price was relatively low for a 3-night stay, I was overall disappointed with this one. The room wasn’t very clean: floor had clumps of hair and dust, stains on walls, stains in the bathtub, clumps of lint on the fan screen. The WiFi connection was only available for about 50% miles of the time, and would shut off unpredictably. The heater/AC unit didn’t work at arrival. All of these issues were reported to the host, but the only way to communicate with them is through this Expedia app, and there is a long delay before receiving a response. And the responses were stock phrases or AI-generated, revealing a lack of care. One time it was suggested I provide photos of dirt to email address “————@————.——-“. Didn’t exactly feel like there was much sincerity with providing service. I’m old-fashioned, and much prefer to communicate directly with a human voice. There’s just a lack of communication and follow-up. There was somebody sent to check out the heater after the first night. It was fixed but again, it was not communicated to us.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Robert

Room looks bigger in pictures. No place for luggage. Very small for 4 people. Motion sensor in bathroom for light. If you don’t move light goes out which is a little annoying. People nice. Self check in/out. No room service if you stay more than one day. We managed but very cramped. 2 adults, 1 teenager, 1 child.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, check-in, communication, listing accuracy
Très accessible par le métro. Instructions de l’hôte très clair. Appartement dans un quartier tranquille. Confortable, propre, très bon rapport qualité prix.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Amiel

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Raul

Stayed 1 night in Jul 2025