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Flexstay Inn Shinagawa

2.5 star property
Hotel in Tokyo, near Tokyo Bay

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Photo gallery for Flexstay Inn Shinagawa

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Room amenity
Bathtub, free toiletries, hair dryer, slippers

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Hair dryer
Private bathroom
Toilet with electronic bidet
Microwave
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Hair dryer
Private bathroom
Toilet with electronic bidet
Microwave
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Hair dryer
Private bathroom
Toilet with electronic bidet
Microwave
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Hair dryer
Private bathroom
Toilet with electronic bidet
Microwave
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001

What's nearby

  • Tokyo Tower - 5 min drive - 3.0 miles
  • Roppongi Hills - 5 min drive - 3.2 miles
  • Tokyo Midtown - 6 min drive - 3.8 miles
  • Shibuya Crossing - 8 min drive - 4.6 miles
  • Toyosu Market - 12 min drive - 5.9 miles

Getting around

  • Kitashinagawa Station - 1 min walk
  • Sengakuji Station - 2 min drive
  • Haneda Airport (HND) - 10 min drive

Restaurants

  • ‪中華そば 和渦 TOKYO - ‬3 min walk
  • ‪とりいち 北品川店 - ‬1 min walk
  • ‪しながわ翁 - ‬3 min walk
  • ‪ホルモン焼 もんもん - ‬2 min walk
  • ‪いちょうの木 - ‬4 min walk

About this property

Flexstay Inn Shinagawa

Hotel near Tokyo Bay
Flexstay Inn Shinagawa provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A water dispenser, a vending machine, and luggage storage
Room features
All 55 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bathtubs and toilets with electronic bidets
  • Kitchenettes, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
A scheduled power and water outage will take place on May 12, 2025 from noon to 1 PM. All facilities that use power will not be available during this time.
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide housekeeping service.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Frequently asked questions

Is Flexstay Inn Shinagawa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Flexstay Inn Shinagawa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Flexstay Inn Shinagawa?

Check-out is at 10 AM.

Where is Flexstay Inn Shinagawa located?

Located in Shinagawa, this hotel is within 3 mi (5 km) of Sengakuji Temple, Tokyo Bay, and Tokyo Tower. Roppongi Hills is 2.9 mi (4.6 km) away. Kitashinagawa Station is only a 2-minute walk and Shimbamba Station is 7 minutes.

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Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 447 reviews
Rating 8 - Good. 178 out of 447 reviews
Rating 6 - Okay. 116 out of 447 reviews
Rating 4 - Poor. 28 out of 447 reviews
Rating 2 - Terrible. 6 out of 447 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mirlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and walking distance to train station and supermarkets.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 6 nights in Apr 2025

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient being just a minute walk from Kitashinagawa Station and a convenience store 2 buildings away. Very cost effective. Even has a mini kitchen and a microwave!!!
Stayed 1 night in May 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station
Stayed 1 night in Mar 2025

10/10 Excellent

thien an

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, there's a lot of good market nearby and it's right next to a family market. It's a 14 minute walk to the train station. Staff are super friendly and helpful
Stayed 7 nights in Dec 2024

6/10 Okay

Sokhom

Liked: Staff & service, amenities
The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.
Stayed 4 nights in Apr 2025

6/10 Okay

??

Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay - very good
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Very close to a main Shinagawa station that gives you access to many different train lines mainly to all the major prefectures you want to see. Rooms a little on the small end but if your looking to just sleep and shower great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, small but perfectly adequate. Quiet part of town within walking distance of more local station and a major one just a bit further (Shinagawa).
Stayed 2 nights in Apr 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Hotel room gave off old dorm vibes. Amazing staff. Super close to stations and the Family Mart and breakfast place nearby are very tasty!
Stayed 4 nights in Jan 2024

8/10 Good

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Shinkansen

Very clean and comfortable, cheap washers and dryers. Nothing much to to in the are and it has a lot of local restaurants that won’t let you in. It’s good place to sleep to take the Shinkansen the next day to a different city
Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Put me in a smoking room without a heads-up. The staff kept my luggage without giving me a name tag. There was a bug in the bath tub. The towels were thin and uncomfortable. The hotel is located in an area that’s hard to get to places.
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was great! Very close to the train station and to local restaurants. However, the internet connection was very poor.
Stayed 3 nights in Mar 2023

6/10 Okay

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place, Quiet neighborhood, very basic hotel, extremely basic, little tricky to get to this hotel from Shinagawa station, until you get to know the place...around 10-15 minute walking distance..
Stayed 1 night in Aug 2023

8/10 Good

Albin

Liked: Room comfort
Disliked: Property conditions & facilities

Big room but not very nice bathroom

Bathroom in need of renovation.
Stayed 3 nights in May 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.
Stayed 2 nights in Apr 2023

2/10 Terrible

Thea

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

We were shocked… never have i ever been in such a filthy place. There was dust and dirt everywere… mold in the Windows, toilet couldnt flash. We got shown 2 new rooms, and they were just as disgusting. We had to find another hotel, so we cancelled the booking, but still had to pay for one night. I have tried to get in contact With hotels.com, but it is impossible. I feel so dissapointed by this… I took pictures of everything, to show it to the booking site. We found another hotel, not so far from this, and a little more expensive, but thats what you can expect when you havent booked in advance, and had to start all over ON the day. This hotel was so much nicer, and also not that much more expensive. I trust hotels.com for providing the best hotels, on their site, and then showing up to this place was horrible.
Stayed 5 nights in May 2024

10/10 Excellent

Busagarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English well and provided good service and support. The hotel location is very near to Haneda airport. But you need to learn how to get to the airport properly. Japanese people are very kind and helpful. So just ask with Google Translator. As a new visitor to Japan, need advice how to get on the train properly. I just forgot to ask. The room is clean and well organized. Microwave and mini kitchen are available in the room. Walking to the nearest subway is a bit far for me, roughly 20 minutes walk. Probably I did not get used to walking this far to reach transportation. After getting used to the Tokyo train system, this hotel is a very good option. Family Mart is a few steps away from the hotel. Also there are another two supermarkets nearby. There are several restaurants in the area but I had no chance to try. This time I stayed only 2 nights. Next time I will stay longer.
Stayed 2 nights in Aug 2023

4/10 Poor

Yasuo

Disliked: Property conditions & facilities
部屋が臭い
Stayed 1 night in May 2025

6/10 Okay

yoko

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
階段のみのようだ。スタッフは手際良く素晴らしい。アメニティも充分。レンジやIHヒーターも電気ケトル、冷蔵庫もあり、コンパクトで良いが、2人だと部屋は狭い。ベッドもタオルもシャンプー等も清潔で良い。シャンプーはdhcで、いい匂い。 掃除が行き届いているとは言えないが、まぁ、自宅だと思えばしゃーない。欠けた額縁は壊れたまま飾られていたので、直しておいた
Stayed 1 night in Apr 2025

8/10 Good

Toru

Liked: Cleanliness, staff & service
部屋は広くはないが清潔で問題なかった。 ただトイレのリモコン式のウォシュレットが私の使い方が悪かったのかも知れないが作動しなかった。
Stayed 1 night in Apr 2025

10/10 Excellent

Devonte

Stayed 9 nights in Mar 2025

8/10 Good

Akikazu

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025