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Exsaison Sugamo

Property class: 2.5

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Photo gallery for Exsaison Sugamo

A hotel room with two single beds, a small desk with a printer, and a window with curtains. - Exsaison Sugamo (Tokyo)
A spacious lobby with a black tiled floor, white brick walls, and a wooden staircase. - Exsaison Sugamo (Tokyo)
A compact hotel room with a bed, a desk, and a chair. - Exsaison Sugamo (Tokyo)
A clean, modern bathroom with a tiled floor, a sink, and a toilet. There are trash bins and a wooden panel with a vine design. - Exsaison Sugamo (Tokyo)
A hotel with a sign reading "EXsaison SUGAMO" and a modern brick facade. - Exsaison Sugamo (Tokyo)
Exsaison Sugamo provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Non Smoking (without Kitchenette)

A compact hotel room with a bed, a desk, and a chair.

Double Room, Non Smoking (without Kitchenette)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Kitchenette

A hotel room with a bed, a desk with a chair, a small table, and a television.

Double Room, Non Smoking, Kitchenette

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed with Sofa bed, Non Smoking

A compact hotel room with a bed, a desk, and a chair.

Double Room, 1 Double Bed with Sofa bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

A hotel room with two beds, a desk, and a chair.

Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

A hotel room with a large bed, a desk with a chair, a glass coffee table, a bookshelf, and a TV on the wall.

Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Twin Room, Non Smoking

A hotel room with two single beds, a small desk with a printer, and a window with curtains.

Twin Room, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

DOUBLE WITH KITCHENETTE

  • Sleeps 4

DOUBLE NON SMOKING

  • Sleeps 4

QUADRUPLE WITH DOUBLE BED

  • Sleeps 6

About the neighborhood

Toshima, a neighborhood in Tokyo, is home to Exsaison Sugamo. Ginza Six and Tsukiji Outer Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Tokyo Disneyland®. Tokyo DisneySea® and Tokyo Disney Resort® are not to be missed. Visit our Tokyo travel guide
Map
1-28-11, Sugamo, Toshima-ku, Tokyo, Tokyo, 170-0002

What's nearby

  • A traditional building with ornate architecture, including a curved roof and decorative elements.
    Shinshoji Temple
    5 min walk - 0.3 miles
  • A serene autumn landscape with a pond, vibrant red and yellow foliage, and a person standing on a bridge.
    Rikugien Garden
    10 min walk - 0.6 miles
  • An aquarium with a large tank displaying various fish and coral.
    Sunshine City Shopping Mall
    4 min drive - 1.3 miles
  • Penguins swimming in clear blue water.
    Sunshine Aquarium
    4 min drive - 1.3 miles
  • Togenukijizo Kogan Temple
    8 min walk - 0.4 miles

Getting around

  • Sugamo Station
    2 min walk
  • Sengoku Station
    11 min walk
  • Haneda Airport (HND)
    55 min drive

Restaurants

  • コメダ珈琲店
    3 min walk
  • サンマルクカフェ
    2 min walk
  • 焼肉 金剛苑
    3 min walk
  • 巣鴨家
    1 min walk
  • 富士そば
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 7:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Exsaison Sugamo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Exsaison Sugamo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Exsaison Sugamo?

Check-out is at 10:00 AM.

Where is Exsaison Sugamo located?

Located in Toshima, this hotel is within 3 mi (5 km) of Sunshine City Shopping Mall, Tokyo Dome, and Ueno Park. Sunshine Aquarium and University of Tokyo are also within 2 mi (3 km). Sugamo Station is only a 2-minute walk and Sengoku Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Exsaison Sugamo Reviews

6.2

5.8

Cleanliness

5.8

Amenities

5.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 10 out of 68 reviews
Rating 4 - Poor. 11 out of 68 reviews
Rating 2 - Terrible. 16 out of 68 reviews

Reviews

Verified review

10/10 Excellent

John Carlos

Liked: Cleanliness, amenities
The room was tidy and cozy, perfect for a quiet stay. The check-in process was simple and convenient, and I appreciated how easy it was to settle in. A comfortable spot to rest after exploring the city.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Jomar

Liked: Cleanliness, amenities
The room was comfortable and served its purpose well. Check-in was quick and hassle-free, and the location was convenient. Some areas could be cleaner, but overall it was a good stay for the price.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities, property conditions & facilities
Low key area with great dining variety
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient near shops and restaurants, Sugaml station is two blocks away, so I was able to go anywhere in Tokyo. Cleanliness was ok. I never saw an employee, check in and check out were made on an ipad
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Sunny

Liked: Cleanliness, amenities, property conditions & facilities
Over all clean quite easy access…
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Brett

Liked: Staff & service, amenities, property conditions & facilities
Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Stayed 6 nights in Apr 2024
Verified review

6/10 Okay

Velma

Liked: Cleanliness
There was no human contact. There was a problem with the room, but no one to talk to, no contact number (with English). The location was pretty good, near a station, shops for daily needs, eateries.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

jacob

Liked: Amenities
Excellent place
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of nice small businesses around the area - from convenient stores to supermarkets for last minute and affordable needs
Stayed 5 nights in Sep 2025
Verified review

4/10 Poor

Giovanni

Disliked: Cleanliness
Someone’s fake nail on the floor the lobby was dirty and the outside parking smelled like sewage
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy to get around
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

William

Didn't see a single staff the whole time i stayed there. Washed my towels. Old stained blankets. Ok for the price.
Stayed 9 nights in Oct 2025
Verified review

6/10 Okay

Takahiro

Liked: Cleanliness
Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast response
Stayed 5 nights in Oct 2024
Verified review

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Would never stay here again. Booked a week and was not up front that there will be no
Stayed 7 nights in Nov 2024
Verified review

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
I haven't seen staff during this stay, there are no room cleaning services, no toothbrush or toothpaste provided, room have tv but nothing can watch. Wifi signal is poor. The only benefit is this hotel is nearly JR station.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Kin Hang

Disliked: Amenities
Too small dirty
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not suitable at all

The only good thing about this hotel is very close to JR station. Just 2 minutes walk. There is a few steps before entering the hotel. It is so inconvenient for travellers. The room is messy. The carpet is really dirty. No matter how many days you stay, there is NO cleaning service during the stay. You have to buy your own rubbish bag and throw away by yourself. No towel will be changed. You have to buy toilet paper and face tissue by yourself when they used up. There is no counter that you can ask for help.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

辰也

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また活用させていただきます
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Kazuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
防音性が悪く、隣の部屋の会話やいびき、近隣の工事の音が聞こえます。
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

JAEJIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
아예 무인 호텔입니다. 너무나도 불편해요. 첨부터 무인인줄 알았더라면 안 왔을 겁니다. 체크인전에 짐 맡기러왔는데 아무도 없었고 청소도 없고 수건 교환같은건 상상도 못했네요. 마지막 날에도 짐을 맡길 수도 없어서 체크아웃 전 날에 그냥 다른 호텔로 옮겼습니다. 위치는 좋았는데, 서비스나 편의성, 청결성 등은 두 번 다시 안찾을 수준이었습니다.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

KUO HSIANG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
大廳沒有人打掃，氣味不好，房間裡面有蟑螂，是一次不好的住宿體驗。
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

よしゆき

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ不在、部屋が不潔、テレビ付かない、wifi機器が壊されている、連泊でもタオル交換なし、チェックアウトの説明なし、ゴミは自分で捨てに行がなければいけない、3人一部屋でかりたが、簡易ベッドの予定が床に直敷の布団だった、良いところを探すのが難しい。
Stayed 2 nights in Mar 2026