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City Pension Zem

3.0 star property
Hotel in Tokyo with a restaurant

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View from property
Front of property - evening/night
Large Family Room | View from room
View from property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Free WiFi
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Large Family Room

Large Family Room | Desk, laptop workspace, free WiFi

Large Family Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, free WiFi

Basic Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, free WiFi

Standard Single Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Double Room Single Use

Basic Double Room Single Use | Desk, laptop workspace, free WiFi

Basic Double Room Single Use

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Desk, laptop workspace, free WiFi

Basic Single Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014

What's nearby

  • Tokyo Imperial Palace - 4 min drive - 2.4 miles
  • Tokyo Skytree - 5 min drive - 3.1 miles
  • Nippon Budokan - 5 min drive - 2.9 miles
  • Sensoji Temple - 5 min drive - 2.7 miles
  • Tokyo Dome - 6 min drive - 3.1 miles

Getting around

  • Suitengumae Station - 3 min walk
  • Bakurochou Station - 16 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪福しん - ‬4 min walk
  • ‪龍鳳 - ‬6 min walk
  • ‪マクドナルド - ‬6 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk
  • ‪ロビーラウンジ フォンテーヌ - ‬2 min walk

About this property

City Pension Zem

Hotel near Tokyo Imperial Palace
City Pension Zem provides amenities like dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, luggage storage, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at City Pension Zem include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, microwaves, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Spa

  • Massage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

Frequently asked questions

Is City Pension Zem pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Pension Zem?

This property doesn't offer parking.

What time is check-in at City Pension Zem?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at City Pension Zem?

Check-out is at noon.

Where is City Pension Zem located?

Located in Chuo, this hotel is 0.2 mi (0.3 km) from Suitengu Shrine and within 3 mi (5 km) of Sensoji Temple and Tokyo Imperial Palace. Nippon Budokan and Tokyo Skytree are also within 3 mi (5 km). Suitengumae Station is only a 3-minute walk and Hamacho Station is 9 minutes.

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City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 213 reviews
Rating 8 - Good. 71 out of 213 reviews
Rating 6 - Okay. 16 out of 213 reviews
Rating 4 - Poor. 5 out of 213 reviews
Rating 2 - Terrible. 2 out of 213 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024

8/10 Good

Midori

Liked: Cleanliness, staff & service
Friendly owners, amenities are provided. Rooms are bigger than the average Tokyo hotel rooms. The room is dated, but the rooms are clean. They give you new towels and free water everyday. They will keep your luggage as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024

10/10 Excellent

Moruya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Stayed 4 nights in Nov 2024

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staffs are always thoughtful.
Stayed 11 nights in Jul 2024

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.

8/10 Good

Kathleen

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a calm neighbourhood, close to subway. Friendly staff. Very good price. Highly recommended.
Stayed 15 nights in Sep 2024

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus and subways
Stayed 4 nights in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time around

This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivy Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
The building may be a bit old, but they keep the place clean with personable service.
Stayed 13 nights in Feb 2024

10/10 Excellent

xuemei

Liked: Cleanliness, staff & service, property conditions & facilities
Greart location. Very clean and quite. Easy to access subways and a few sight seeing locations.
Stayed 3 nights in Mar 2024