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City Hotel N.U.T.S.

Property class: 2.5

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Photo gallery for City Hotel N.U.T.S.

A modern hotel room with a large bed, a small round table, a sofa, and a view of the city through large windows. - City Hotel N.U.T.S. (Tokyo)
A modern building with a covered entrance, large garage doors, and a tiled facade. - City Hotel N.U.T.S. (Tokyo)
A hallway with wooden panel walls, black doors, and a marble floor. - City Hotel N.U.T.S. (Tokyo)
A hallway with a wooden floor, stone walls, and doors leading to rooms. - City Hotel N.U.T.S. (Tokyo)
A modern hotel room with a large window, a bed, and a wooden floor. - City Hotel N.U.T.S. (Tokyo)
Close to Shinjuku Gyoen National Garden and MUFG Stadium, City Hotel N.U.T.S. provides dry cleaning/laundry services, a business center, and more. Stay connected with free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
  • Room service

Room options

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, City Hotel N.U.T.S. is in a shopping district and near a metro station. The area's natural beauty can be seen at Yoyogi Park and Ueno Park, while Shinjuku Gyoen National Garden and Ueno Zoo are popular area attractions. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed. Visit our Tokyo travel guide
Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    3 min walk - 0.2 miles
  • A vibrant display of traditional Japanese dolls and decorations, including various figures and symbols, arranged in a densely packed, colorful arrangement.
    Hanazono Shrine
    8 min walk - 0.4 miles
  • A narrow alley with traditional Japanese signage, lanterns, and people walking.
    Omoide Yokocho
    13 min walk - 0.7 miles
  • Shinjuku Suehirotei
    8 min walk - 0.4 miles
  • Shinjuku Isetan
    10 min walk - 0.6 miles

Getting around

  • Shinjuku-gyoemmae Station
    3 min walk
  • Shinjuku Station
    13 min walk
  • Haneda Airport (HND)
    49 min drive

Restaurants

  • SUBWAY
    2 min walk
  • 本家 第一旭
    1 min walk
  • EIGHT COFFEE
    2 min walk
  • okudo 東京 TongKing
    1 min walk
  • 福招門
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3300 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1500 per person
  • Uncovered self parking fee: JPY 3300 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is City Hotel N.U.T.S. pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 3300 per day. Limited spots are available.

What time is check-in at City Hotel N.U.T.S.?

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Hotel N.U.T.S.?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is City Hotel N.U.T.S. located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Shinjuku Gyoen National Garden and MUFG Stadium. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Shinjuku-gyoemmae Station is only a 3-minute walk and Shinjuku-sanchome Station is 7 minutes.

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Reviews

City Hotel N.U.T.S. Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 292 out of 785 reviews
Rating 8 - Good. 277 out of 785 reviews
Rating 6 - Okay. 114 out of 785 reviews
Rating 4 - Poor. 64 out of 785 reviews
Rating 2 - Terrible. 38 out of 785 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff, good location in Shinjuku. Would stay there again and recommend to a friend
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient location wise to Shopping, restaurants and transport. Had everything we needed. Affordable too for central location.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a really convenient location! It was super clean and tidy! However the beds were super hard and really uncomfortable to sleep on! Otherwise it was ok
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well maintained, the area is quiet yet close to the Shinjuku action
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Shinjuku and surrounds, room was spacious and everything worked, massive bathroom with spa bath was great after long days walking, would stay there again
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to local food spots and city centre.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to shops and the metro.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing space for family of 5!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing! Right in the heart of shinjuku and a 4 min walk from the train station. The room is spacious as well. Daily housekeeping with new towels. And luggage storage.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean and staff is friendly!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to lay your head. Just on the outskirts of the insanity, so, a good spot to recharge.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendants is really very nice! They’re very good to communicate with and I feel at home on my stay there! And it’s near everything! Location was good!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel is super clean. The rooms are extremely tiny, like a cracker box. There’s hardly enough room for beds let alone any luggage. We had a room for three people and could not even open our suitcases due to the lack of space. Great location, though! The staff Hardy speaks any English, but are very kind.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in general is great. Is located in a quiet neighborhood just 15 mins walking from central Shinjuku and close to Shinjuku Station for local trains and if planing to take bullet trains. Depending on you room, there are two separate buildings a block from each other but that was not an issue. Plenty of restaurants, convenience stores and a 24 hour laundromat. Staff is very friendly and check in was a breeze. I will keep this hotel on my list for return trips.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
They provided daily housekeeping, changed towels daily but did not change bedding. Walls need to be refurbished or scrubbed. Room just felt too lived in. However location was great surrounded by restaurants, shopping everywhere.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean and the staff very helpful. Rooms were spacious
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Didn't realise the room was in a different building to the actual hotel, the room was not in a great condition there were lots of holes in the ceiling which was weird. It was a little small and hard to fit the suitcases. Only thing I liked was there was microwave available and also luggage storage service available which was quite useful for us to leave our luggage for a few days.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are super friendly
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff extremely friendly and accomodating.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Standard amenities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Would highly recommend
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, clean & spacious
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Quiet. Nice room, bed is a little firm, shower room is very good. Close to Metro stop, good coffee and supermarkets. Easy walk to all the action of Shinjuku.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was great and property was in a good location, affordable for Shinjuku. Furniture in the room was in pretty poor shape visually and the bed was not very comfortable. The bathroom was pretty nice and the shower/tub area was spacious.
Stayed 7 nights in Jan 2026