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City Hotel N.U.T.S.

2.5 star property
Art Deco hotel in Tokyo with a 24-hour front desk

Choose dates to view prices

Photo gallery for City Hotel N.U.T.S.

Front of property - evening/night
Interior
Interior
Lobby
Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Travelers find City Hotel N.U.T.S. perfectly positioned in Tokyo's heart, minutes from Shinjuku Gyoen and National Stadium. The hotel offers practical services appreciated by experienced visitors: dry cleaning, bike rentals, and luggage storage.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Comfort Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Single Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed) | In-room safe, individually decorated, individually furnished, desk

Double Room (with Extra Bed)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Shinjuku Gyoen National Garden - 7 min walk - 0.4 miles
  • National Stadium - 6 min drive - 1.3 miles
  • Waseda University - 7 min drive - 1.7 miles
  • Meiji Jingu Shrine - 7 min drive - 2.1 miles
  • Shibuya Crossing - 9 min drive - 3.2 miles

Getting around

  • Shinjuku-gyoemmae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪本家 第一旭 - ‬1 min walk
  • ‪北京飯店 - ‬1 min walk
  • ‪EIGHT COFFEE - ‬2 min walk
  • ‪香名屋総本家 花園店 - ‬1 min walk

About this property

City Hotel N.U.T.S.

Hotel near Shinjuku Gyoen National Garden
Close to National Stadium, City Hotel N.U.T.S. provides amenities like dry cleaning/laundry services and a business center. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, a front-desk safe, and a vending machine
  • A 24-hour front desk, an elevator, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet and safes.
More amenities include:
  • Bathrooms with jetted tubs and designer toiletries
  • 49-inch TVs with digital channels and DVD players
  • Wardrobes/closets, refrigerators, and electric kettles

Similar properties

Front of property

Shinjuku Washington Hotel Main

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 3,387 reviews
Shinjuku Washington Hotel Main

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 6600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3300 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1500 per person
  • Uncovered self parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

Frequently asked questions

Is City Hotel N.U.T.S. pet-friendly?

Yes, City Hotel N.U.T.S. allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of JPY 6600 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at City Hotel N.U.T.S.?

Self parking is available for JPY 3300 per day. Limited spots are available.

What time is check-in at City Hotel N.U.T.S.?

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Hotel N.U.T.S.?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is City Hotel N.U.T.S. located?

Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. National Stadium and Tokyo Metropolitan Government Building are also within 1 mi (2 km). Shinjuku-gyoemmae Station and Shinjuku-sanchome Station are within a 5-minute walk.

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City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 670 reviews
Rating 8 - Good. 248 out of 670 reviews
Rating 6 - Okay. 99 out of 670 reviews
Rating 4 - Poor. 58 out of 670 reviews
Rating 2 - Terrible. 32 out of 670 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
In a great location not far from the M10! Safe area and lots of good restaurant as around Staff very helpful and a laundry across the road
Stayed 6 nights in Jun 2025

8/10 Good

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very easy, quiet and comfortable stay. We were not expecting the room to be so spacious.
Stayed 3 nights in May 2025

8/10 Good

Maël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation for a couple of nights well loctated
Stayed 4 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service
This property had a lot of dining options but it was a one room arrangement. No kitchen sink or cooking facilities. I had booked for what I thought were beds but 2 of them were mattress on the floor. It was neat and today and had restaurants nearby
Stayed 3 nights in Jul 2025

10/10 Excellent

Japan

Liked: Cleanliness, amenities, property conditions & facilities
The staff and loca
Stayed 7 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Convenient for a family of 5. Good home base to go do things. Met the basic needs. Staff friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Machnho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

6/10 Okay

Julio

Liked: Property conditions & facilities
Very convenient hotel. Walking distance to bars, restaurants and cafes. Nice room with great amenities. Staff were ok ( not too friendly but not rude). Hotel room was in a separate building than the hotel, which was extremely confusing and wasn’t luggage friendly lol
Stayed 1 night in Apr 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place with plenty of space & the staff was very helpful polite! I would recommend this place to stay in for sure.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bair

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice space and extremely friendly staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to the subway and to some nice restaurants.
Stayed 10 nights in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
amazing location, super friendly staff. The hotel room is very clean and got all the amenities you need even with skincare! Size is also good!
Stayed 5 nights in Nov 2022

10/10 Excellent

Bair

Liked: Staff & service, property conditions & facilities
It was nice and clean, plus it was super close to the Shinjuku station. Highly recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bang for your Buck

This was a nice hotel, not luxurious and definitely not terrible, just nice. Great price, nice toiletry amenities provided, and comfortable/clean space.
Stayed 4 nights in Feb 2023

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Their staff is very kind and flexible to help our request

10/10 Excellent

Daniel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly/helpful staff, easy to around especially for night life. Do not expect much parking since the city’s already really walkable and there are plenty of taxis.
Stayed 8 nights in Jan 2024

6/10 Okay

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a love hotel, not appropriate for extended trips.
Stayed 1 night in Oct 2022

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in Shinjuku for a family visit.

We stayed in the annex, just up the street from the main hotel. Our apartment was spacious, clean and had everything we needed for our stay in Tokyo. The location is excellent. It is close to a metro stop and Shinjuku Station. Shinjuku Gyoen park is also very close. There are plenty of restaurants and convenience stores nearby.
Stayed 5 nights in Mar 2023

8/10 Good

Chi Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Dec 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
I would NEVER stay here again!!!! This is a scam! The photos look nothing like the reality. Also there was a window in our room that wouldn't close which brought light in making it hard to sleep. In addition, the room is not modern which was promised and our hairdryer was sparking. It almost caught my hair on fire! In addition the room was very dirty. Also the beds were just mattresses. They were not real beds! And the futons are tiny 3 inch mattresses. I was very disappointed and won't ever be coming back. So if you stay and hate it...just know that you have been warned...
Stayed 5 nights in Jun 2025

6/10 Okay

Harpal

Liked: Amenities
Like the property but lots of dust by windows and floor
Stayed 2 nights in Nov 2023

6/10 Okay

Bridie

Liked: Cleanliness, staff & service
Property was great in every aspect except that there was a terrible sourage smell that would come up the toilet and drift through our room.
Stayed 3 nights in May 2024

4/10 Poor

Rahul

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty. Property had bed bugs and I got bitten 5 nights in a row ! Staff at the property was not too helpful. And finally charged us 1100¥ because we came to checkout at 10:20am.

6/10 Okay

Cesar

Disliked: Staff & service
Front desk staff looks mean and hard to communicate. Very little knowledge of English and hard to understand what they are saying. The room assigned to us is very small and lack of storage space for our clothes and luggage. The room decor is outdated as well.
Stayed 4 nights in Mar 2024

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