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City Hotel Lonestar Shinjuku

Property class: 2.5

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Room - City Hotel Lonestar Shinjuku (Tokyo)
Reception hall - City Hotel Lonestar Shinjuku (Tokyo)
Exterior - City Hotel Lonestar Shinjuku (Tokyo)
Lobby - City Hotel Lonestar Shinjuku (Tokyo)
Lobby - City Hotel Lonestar Shinjuku (Tokyo)
Close to Shinjuku Gyoen National Garden and MUFG Stadium, City Hotel Lonestar Shinjuku provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Room

Standard Single Room, 1 Twin Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Single Room, Non Smoking

Room

Deluxe Single Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

Room

Standard Double Room, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

Room

Standard Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Single Room, Smoking

Room

Deluxe Single Room, Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Double Room, Smoking

Room

Standard Double Room, Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Single Room, 1 Twin Bed, Smoking

Room

Standard Single Room, 1 Twin Bed, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Shinjuku, a neighborhood in Tokyo, City Hotel Lonestar Shinjuku is in a shopping district and near a metro station. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yoyogi Park and Ueno Park. Shinjuku Gyoen National Garden and Ueno Zoo are not to be missed. Visit our Tokyo travel guide
Map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    3 min walk - 0.2 miles
  • A vibrant display of traditional Japanese dolls and decorations, including various figures and symbols, arranged in a densely packed, colorful arrangement.
    Hanazono Shrine
    3 min walk - 0.2 miles
  • A narrow alley with traditional Japanese signage, lanterns, and people walking.
    Omoide Yokocho
    9 min walk - 0.5 miles
  • Shinjuku Suehirotei
    1 min walk - 0.1 miles
  • Shinjuku Isetan
    4 min walk - 0.3 miles

Getting around

  • Shinjuku-sanchome Station
    3 min walk
  • Shinjuku Station
    10 min walk
  • Haneda Airport (HND)
    39 min drive

Restaurants

  • Mr. Tokyo Burger’s Cafe
    1 min walk
  • Eagle Tokyo
    1 min walk
  • GOLDFINGER
    1 min walk
  • 吉龍軒
    1 min walk
  • Kinsmen
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is City Hotel Lonestar Shinjuku pet-friendly?

No, pets are not allowed at this property.

What time is check-in at City Hotel Lonestar Shinjuku?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at City Hotel Lonestar Shinjuku?

Check-out is at noon.

Where is City Hotel Lonestar Shinjuku located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Shinjuku Gyoen National Garden and MUFG Stadium. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Shinjuku-sanchome Station and Shinjuku-gyoemmae Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Hotel Lonestar Shinjuku Reviews

7.8

Good

8.4

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 160 out of 698 reviews
Rating 8 - Good. 353 out of 698 reviews
Rating 6 - Okay. 135 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても良かったです。
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便非常にいい。丸ノ内線、都営戦徒歩圏内。都内で動くには至便。
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今後もぜひ利用したいホテル

新宿に行く時は大概利用させて頂いてます。 モーニングサービスが特に気に入ってます。 チェックアウトが12時なのも良いです。
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

ホテルの雰囲気

チェックイン時の受付の女性、感じが事務的で仕事さえすれば良い雰囲気でした。 まぁ、観光で来た訳ではないのであまり ギスギスした事は言いたくないですが、 とりあえずこの業界、お客様対応ですよね。
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

2度と泊まりたくない

とても不快な滞在でした。ホテルの前のお店が、店の前で一晩中大きな声で騒いでいてホテルの部屋まで聞こえてきました。一度警察が来て静かになりましたが、30分もするとまた騒ぎ出し、朝の5時まで続きました。うるさくて全く眠れずフロントへ電話しても誰も出ないし、もう2度と泊まりません。ホテルもこの状態を放っておくのもどうかと思います。
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

신주쿠 산쵸메 역에서 가까운 호텔

장점을 먼저 말하자면 위치는 괜찮은 편이었어요. JR 신주쿠 역에서는 12분 정도 걸리지만 신주쿠산초메역에서는 매우 가까워요. 숙박료에 간단한 조식이 포함되어 있는 점 4층에서 커피 녹차 물 얼음을 셀프로 이용할 수 있고 어메니티 퀄리티가 괜찮았어요. 단점은 일본 호텔이 대부분 그렇더라도 엘리베이터 룸 화장실 매우 좁았고 냉난방 에어컨이 구식이어서 트는데 힘들고 난방하면 매우 건조했어요. 룸청소도 2시까지 요청해야만 해주는 걸루 되어있고 처음 청소상태도 아주 깔끔하지는 않았어요. 그리고 시국때문인지(혐한, 코로나 등) 체크인할때 연세있으신 분이 계셨는데 불친절하셔서 첫인상이 좀 별로였어요.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y muy buen servicio
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離新宿三丁目站近，房間小但五臟俱全

離新宿三丁目站超近，走路到JR新宿站逛街也很方便，附近有很多百貨可以逛，飯店服務員都很有禮貌而且很客氣唷，上飯店有台階要稍微搬一下行李，飯店的四樓有免費的水跟茶可以裝(有提供杯子)，早餐有簡單的自助麵包+飲料，雖然房間很小，但五臟俱全，走過來的小巷蠻多酒吧/夜店的，女生如果單獨去的話要注意安全。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルだと思います。

清潔で気持ちよく滞在しました。朝食も美味しかったです。全体的には快適で満足できる内容でした。 気になったのはコンセントが固定できていなくてグラグラしていて心配でした。また冷蔵庫の音が大きく夜中に目が覚めました。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ทำเลที่พักถือว่าดีมากๆ ใกล้สถานีรถไฟใต้ดิน ใกล้ร้านอาหารเยอะมาก เสียอย่างเดียวห้องเล็กไปหน่อย แต่เรากับแฟนไม่ได้มีสัมภาระเยอะมาก ถ้าคนที่มีกระเป๋าเดินทางมาหลายใบอาจจะไม่ค่อยสะดวก เพราะไม่มีที่วาง แต่ห้องสะอาด พวกครีมในห้องน้ำใช้ของpola ถือว่าดีมาก ติดที่ฝุ่นเยอะ แต่โดยรวมคือสะอาดดี พนักงานพูดอังกฤษได้ แนะนำสถานที่ท่องเที่ยว ร้านอาหารให้ได้ มีอาหารเช้าพวกขนมปัง เนย นมต่างๆให้ ถ้ามีโอกาสก็จะกลับไปใช้บริการอีก
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Location ไม่ไกลจากสถานีรถไฟ แต่โรงแรมค่อนข้างเก่า ไปหน่อย
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättebra
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
Pros: location Cons: old building, we got a room near to the fire escape stairs so it was extremely noisy most of the time as it seems the washing machines of the cleaning service are upstairs and they use them to go up
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コーヒーサーバーがあって良い。
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness
A bit old but really close to the metro which is very convenient!
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

A Bargain in Shinjuke

This is a basic hotel with very small rooms. Breakfast was just bread, hardboiled eggs, juice and coffee. Located in an area with many gay bars.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt men småt.

Super service, tæt på metro. Men små værelser og morgenmaden var ikke imponerende.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but immaculate. Good location in Shinjuku.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

적당한 가성비를 갖춘 호텔. 개인여행에 적합.

1인실은 도쿄 내 동급의 다른 호텔과 비슷하게 작은 방입니다. 방의 정리상태 같은 것도 대략 평범한 수준이고요. 욕실은 비슷한 급의 숙소와 비교해도 좀 작은 편입니다. 다만 신주쿠역에서 비교적 가까우면서 가격이 저렴한 편이라 가성비가 꽤 좋습니다. 특히 신주쿠역 지하도만 이용해도 호텔 바로 근처까지 올수 있어서 햇살이 너무 강하거나 비가 심하게 오거나 날이 많이 춥거나 할 때는 상당히 편합니다. 아침식사는 작은 빵과 음료수를 셀프 바로 제공하는 정도라 크게 기대할 수준은 아니지만 가볍게 요기하는 용도로는 괜찮습니다. 플로어에 얼음, 냉수, 뜨거운 물 등을 받을 수 있는 대형 정수기가 있는데, 라면 물 받으러 갈 때는 일일이 방 밖으로 나갔다 와야 해서 조금 귀찮지만 얼음을 가져다 쓰기가 간편하다는 점은 장점입니다. 눈에 띄는 단점이라면 입구에 경사로 없이 좀 높은 계단이 있어서 캐리어가 무거울 때 들고 나기가 좀 불편하다는 점입니다. 여행 중에 밖에서 많이 돌아다니고 숙소는 적당한 퀄리티만 갖추면 된다고 생각하는 단독 여행객들에게 편리할 것 같습니다.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente situation ,proche de shinjuku station Petit déjeuner simple Acceuil exceptionnel
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little place in a big neighborhood

As long as you are well aware that the room will be small, your expectations will be fully met. Bed is hard, but that is the norm for Japanese accommodations. Small touches were appreciated. Slippers, towel basket, toothbrush just to name a few.
Stayed 1 night in Sep 2019