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Cerulean Tower Tokyu Hotel

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A table set for dining with a cityscape view in the background. - Cerulean Tower Tokyu Hotel (Tokyo)
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Lobby lounge - Cerulean Tower Tokyu Hotel (Tokyo)
Premium bedding, down comforters, minibar, in-room safe - Cerulean Tower Tokyu Hotel (Tokyo)
Premium bedding, down comforters, minibar, in-room safe - Cerulean Tower Tokyu Hotel (Tokyo)
Luxury
5.0 star property
9.6

Exceptional

Tower retreat in Shibuya

Panoramic city views unfold from the top-floor restaurant serving exquisite Wagyu steak. The immaculate, soundproof rooms offer a peaceful sanctuary above bustling Shibuya. Guests can unwind in the luxurious spa featuring a sauna, hot tub, and indoor pool.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Executive Superior King With Lounge Access Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a TV, a chair, a small table, and a window with a city view.

Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King Non-Smoking

A hotel room with a bed, desk, chair, and a view of a cityscape at night.

Deluxe King Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Non-Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape at night.

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Corner King Non-Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a view of a city skyline.

Corner King Non-Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking, Corner

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 50 sq m
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Suite with Lounge Access, Non Smoking

A hotel room with a bed, a desk with a TV, a dining table with chairs, and a large window with a city view.

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Executive King with Lounge Access, Non Smoking

A hotel room with a bed, a sofa, a desk, and a chair. There is a window with a view of the city at night.

Executive King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin with Lounge Access, Non Smoking

A hotel room with two beds, a small table, a chair, and a view of the city at night.

Executive Twin with Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, a small round table, and a television.

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for King Non-Smoking

A hotel room with a bed, a small table, a chair, a sofa, and a large window with a city view.

King Non-Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Non-Smoking

A hotel room with two beds, a sofa, a TV, and a city view.

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(52 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior King Non-Smoking

A hotel room with a large bed, a desk with a chair, a small round table, and a view of a cityscape at night.

Superior King Non-Smoking

9.8 out of 10
Exceptional
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Superior King with Lounge Access, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, a sofa, and a view of a cityscape through a large window.

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room with Lounge Access, Non Smoking

A hotel room with a large bed, a sofa, a small table, a desk, and a TV.

Executive Double Room with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Corner King with Lounge Access, Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Executive Corner King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite with Lounge Access, Non Smoking

A modern hotel room with a large window offering a city view, a cozy seating area with a round table, and a bar area.

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Deluxe King with Lounge Access, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Deluxe Twin with Lounge Access, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Corner Twin with Lounge Access, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Suite with Lounge Access, Non Smoking

A hotel room with a large bed, a sofa, a desk, and a view of a cityscape at night.

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean Superior Twin Room with Japanese Style Lounge Access, Non Smoking

A hotel room with a city view, a flat-screen TV, a sofa, a dining table, and two beds.

Newly Renovated - Cerulean Superior Twin Room with Japanese Style Lounge Access, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Newly Renovated - Cerulean Deluxe Twin Room with Japanese Style Lounge Access, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Newly Renovated - Cerulean Deluxe Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Newly Renovated - Cerulean Corner Twin Room with Japanese Style Lounge Access, Non Smoking

A hotel room with two beds, a TV, a sofa, a desk, and a view of the city.

Newly Renovated - Cerulean Corner Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Newly Renovated - Cerulean Double Room with Japanese Style Lounge Access, Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Newly Renovated - Cerulean Double Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean King Room with Japanese Style Lounge Access, Non Smoking

A hotel room with a large bed, a flat-screen TV, a kitchenette, and a seating area with a sofa and a small table.

Newly Renovated - Cerulean King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean Superior King Room with Japanese Style Lounge Access, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Newly Renovated - Cerulean Superior King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean Deluxe King Room with Japanese Style Lounge Access, Non Smoking

A hotel room with a large bed, two bedside tables, a desk with a chair, and a view of the city at night.

Newly Renovated - Cerulean Deluxe King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean Corner King Room with Japanese Style Lounge Access, Non Smoking

A hotel room with a large bed, a city view, a TV, and a seating area with a table and chairs.

Newly Renovated - Cerulean Corner King Room with Japanese Style Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean Grand Room with Japanese Style Lounge Access, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a view of the cityscape.

Newly Renovated - Cerulean Grand Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Cerulean Queen Room with Japanese Style Lounge Access, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a TV.

Newly Renovated - Cerulean Queen Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Corner Suite with Lounge Access, Non Smoking

A modern hotel room with a dining area, a sofa set, a coffee table, and a city view through large windows.

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite with Lounge Access, Non Smoking

A modern hotel room with a large bed, a TV, a dining area, and a city view.

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Newly Renovated - Comfort Queen Room - Non-Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Newly Renovated - Comfort Queen Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Newly Renovated - Comfort King Room- Non-Smoking

A hotel room with a large bed, a sofa, a small table, and a view of the city.

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Comfort Superior King Room- Non-Smoking

Newly Renovated - Comfort Superior King Room- Non-Smoking | Premium bedding, down comforters, minibar, in-room safe

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Comfort Superior Twin Room - Non-Smoking

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Newly Renovated - Comfort Deluxe King Room- Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, and a view of the city.

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Newly Renovated - Comfort Corner King Room - Non-Smoking

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Newly Renovated - Comfort Corner Twin Room- Non-Smoking

Newly Renovated - Comfort Corner Twin Room- Non-Smoking | Premium bedding, down comforters, minibar, in-room safe

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with a city view.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

In the entertainment district, Cerulean Tower Tokyu Hotel is in Shibuya, a walkable area in Tokyo with great shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game while in town? See what's going on at National Stadium. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is 4 minutes by foot. Visit our Tokyo travel guide
Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512

What's nearby

  • A busy urban street with many pedestrians, tall buildings, and various advertisements.
    Shibuya Crossing
    5 min walk - 0.3 miles
  • Cerulean Tower
    1 min walk - 0.0 miles
  • Love Hotel Hill
    5 min walk - 0.3 miles
  • Shibuya 109 Building
    5 min walk - 0.3 miles
  • Shibuya Sky
    6 min walk - 0.4 miles

Getting around

  • Shibuya Station
    4 min walk
  • Shinsen Station
    9 min walk
  • Haneda Airport (HND)
    45 min drive

Restaurants

  • SUBWAY
    2 min walk
  • 富士そば
    1 min walk
  • ベルマーレ カフェ
    3 min walk
  • 渋谷SAUNAS (サウナス)
    3 min walk
  • CAFÉ de CRIÉ
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's Executive Lounge will be closed from May 7-December 13, 2026, due to renovations. The lounge service will be available at an alternate location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Cerulean Tower Tokyu Hotel have a pool?

Yes, this property has an indoor pool.

Is Cerulean Tower Tokyu Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 4000 per night.

What time is check-in at Cerulean Tower Tokyu Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Cerulean Tower Tokyu Hotel?

Check-out is at noon.

Where is Cerulean Tower Tokyu Hotel located?

Located in Shibuya, this luxury hotel is 0.3 mi (0.5 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Toyosu Market are also within 9 mi (15 km). Shibuya Station is only a 4-minute walk and Omote-sando Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cerulean Tower Tokyu Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1534 out of 1807 reviews
Rating 8 - Good. 176 out of 1807 reviews
Rating 6 - Okay. 60 out of 1807 reviews
Rating 4 - Poor. 21 out of 1807 reviews
Rating 2 - Terrible. 16 out of 1807 reviews

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in great location!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and perfectly located hotel for exploring Tokyo!
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very helpful staff, good sized rooms. Would definately stay again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Perfect location.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to Shibuya Station and the Scramble, but feels calm and restful. Terrific staff and very well appointed rooms.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to Shibuya station, rooms were modern with great amenities. Close to Shibuya station, ideal to connect to most routes across the city. Also close to Shinjuku for express train to Mount Fuji.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service
The staff was courteous and professional to every need we had.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk to everything you'd want to do - train, shopping, eating, peace and quiet, neihborhood area. Amazing customer service, friendly staff, very comfortable room and space.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at the Cerulean Tower Tokyu Hotel in Tokyo. The hotel itself is beautiful, and the staff were friendly and welcoming (Especially Yuka in the lounge). The lounge was a nice place to relax, the location is excellent, and the room felt comfortable and luxurious with perfect views of the sunset and Mt. Fuji. I’d highly recommend it for a solid Tokyo stay.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Remon W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel conveniently located near the subway station. The hotel was clean, staff was friendly and extremely helpful. We also had breakfast on two days during our stay; they had a lot of options that fit a variety of tastes.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shabuya, close to subway station, great staffs, rooms are nice and clean. One of the nicest hotels we’ve been to especially because of the friendly staffs. Would definitely stay here again
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

In Mu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff are kind
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 40 th floor bar with beautiful city views and great wine. The jacuzzi and pool were very nice. Very convenient location. Amazing staff.My room had an amazing veiw. The concierge was so helpful. Just a fabulous 5 star stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the hotel supplied umbrellas for when it rained the staff was very pleasant and helpful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, super close to many restaurants and shopping areas. Somewhat crowded at times on the street since it’s super close to Shibuya crossing..
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best. Everything from the friendly staff to the beautiful rooms, to the food offered in the hotel was top notch.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located in Shibuya. After long days of navigating the city, it was nice to come home to a very accommodating hotel and staff. We ate at several of the restaurants and used room service. We bought the hotel to be able to accommodate Our Family and they had larger rooms and that turned out to be the case. They also have a good fitness facility.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff was very nice and pleasant
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jannelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shibuya. The staff was amazing and so kind. Hotel was clean and rooms were a nice size for Tokyo. Would highly recommend.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was warm and welcoming. The breakfast was amazing, and the staff serving were very kind and attentive. They knew what was needed. Over all the entire hotel staff made our experience an enjoyable. Great luxury hotel to stay at.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel with a central location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great location near Shibuya Station. I would go back anytime. Very professional staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. We had a beautiful view of the city and one morning had a perfect view of Mount Fuji. The staff were helpful in helping is get along for the airport
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Deepti

Liked: Staff & service, amenities, property conditions & facilities
The staff were extremely kind and helpful!! We were in the mist of a typhoon and they helped us a lot.
Stayed 3 nights in May 2026