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Candeo Hotels Tokyo Shimbashi

3.5 star property

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Lobby sitting area - Candeo Hotels Tokyo Shimbashi (Tokyo)
Public bath - Candeo Hotels Tokyo Shimbashi (Tokyo)
View from property - Candeo Hotels Tokyo Shimbashi (Tokyo)
Reception - Candeo Hotels Tokyo Shimbashi (Tokyo)
Front of property - evening/night - Candeo Hotels Tokyo Shimbashi (Tokyo)
Located close to Tokyo Tower, Candeo Hotels Tokyo Shimbashi offers a serene retreat with an indoor public bath and sauna. Treat yourself to a massage or spa services while staying connected with in-room WiFi; previous guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for King Room, Non Smoking

King Room, Non Smoking | Free WiFi, bed sheets

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking | Free WiFi, bed sheets

Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Minato, a neighborhood in Tokyo, Candeo Hotels Tokyo Shimbashi is near a metro station. Tokyo Tower and Hamarikyu Gardens are notable landmarks, and travelers looking to shop may want to visit Omotesando Hills and Takeshita Street. Tokyo Imperial Palace and Shibuya Crossing are two other places to visit that come recommended. Visit our Tokyo travel guide
Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004

What's nearby

  • Hibiya Park
    Hibiya Park
    8 min walk - 0.5 miles
  • Hamarikyu Gardens in Tokyo, Japan; Shutterstock ID 84367606; Purchase Order: -
    Hamarikyu Gardens
    10 min walk - 0.6 miles
  • Ginza Six
    Ginza Six
    12 min walk - 0.7 miles
  • Sunset scene:Tokyo Tower in Tokyo, Japan
    Tokyo Tower
    17 min walk - 0.9 miles
  • Tokyo Imperial Palace
    Tokyo Imperial Palace
    20 min walk - 1.1 miles

Getting around

  • Uchisaiwaicho Station
    4 min walk
  • Shimbashi Station
    5 min walk
  • Haneda Airport (HND)
    25 min drive

Restaurants

  • 俺のイタリアン 新橋赤レンガ通
    1 min walk
  • 酒々屋 和海
    1 min walk
  • 麺屋武一
    1 min walk
  • やひろ丸 新橋港
    1 min walk
  • マルウシミート
    1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel near Hamarikyu Gardens
Located close to Tokyo Tower and Tokyo Imperial Palace, Candeo Hotels Tokyo Shimbashi provides an indoor public bath (no minerals), dry cleaning/laundry services, and a sauna. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a vending machine, and an elevator
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms boast comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 48-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

Is Candeo Hotels Tokyo Shimbashi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Candeo Hotels Tokyo Shimbashi?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Tokyo Shimbashi?

Check-out is at 11 AM.

Where is Candeo Hotels Tokyo Shimbashi located?

Located in Minato, this spa hotel is within 1 mi (2 km) of Hamarikyu Gardens, Tokyo Tower, and Tokyo Imperial Palace. Takeshita Street and Omotesando Hills are also within 6 mi (10 km). Uchisaiwaicho Station and Shimbashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candeo Hotels Tokyo Shimbashi Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Lovely staff. All at a decent price. Exactly what we hoped for when booking!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!! Staff and amenities spot on! Location excellent Clean and spotless!! Would use again! 10/10🙂
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent breakfast and open air bath
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lauren

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raelee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Walking distance to lots of restaurants and cafes. We were a family of 4. The rooms are small but worked for us. We would stay again for a short stop over. Would be perfect for 2 or family of 3 with small child
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ming-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Analyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Candeo Hotel Shinbashi as a family of five and booked two rooms since no family rooms are available. The rooms were decent, though the beds were small and a bit tricky with a child in between. The location is fantastic, close to shops, restaurants, the station, and within walking distance to Ginza. The only downside was the laundry facilities, small, costly, and inefficient. We had to run the dryer three times to get our clothes dry, and there were only two washers and dryers. Overall, a good hotel for convenience and exploring Tokyo, but families should be aware of the room and laundry limitations.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel with an excellent location, perfect for exploring the area. The lunch buffet was very satisfying, with a nice variety of dishes. Overall, a solid choice and a good place to stay.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice staff. Helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Amenities
Great location within a short walk to the train station. Nice rooms and a great spa! Would definitely book again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and helpful.
Stayed 1 night in May 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 adults having a triple bed option was great. Location was extremely nice as convenience stores and restaurants galore. Very clean and organized room. It is small in footage so don’t bring a lot of luggage to try to manage in room. It can make it awkward trying to move around. Amenities were all there if you forgot something.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yan Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2024
Verified

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, good value for money.

Location very good. Close to Shinbashi station and Ginza area
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Loved the communal tub
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

Super location in Shinbashi with lots of amazing dining/drinking options steps from the hotel. Shimbaski train station is five mins walk; Ginza is 15- min walk.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room view and nice spa facilities. Rooms small though. The sleepwear is a nice touch.
Stayed 7 nights in Apr 2025