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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Reception
Exterior
Presidential Penthouse (Sora) | Living area | 42-inch LED TV with cable channels, TV
Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Double Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Jetted bathtub
Hair dryer
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Twin Room, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | 42-inch LED TV with cable channels, TV

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Deep soaking bathtub
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Deluxe Studio

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Premier Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Premier Studio, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021

What's nearby

  • Shinjuku Isetan - 10 min walk - 0.6 miles
  • Isetan Department Store Shinjuku - 11 min walk - 0.6 miles
  • Shinjuku Gyoen National Garden - 2 min drive - 0.9 miles
  • Waseda University - 4 min drive - 2.0 miles
  • Meiji Jingu Shrine - 5 min drive - 1.9 miles

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 6 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Reis Kebab Shinjuku - ‬1 min walk
  • ‪200yen bar moon walk 西武新宿駅前店 - ‬1 min walk
  • ‪ゴーゴーカレー歌舞伎町スタジアム - ‬1 min walk
  • ‪新宿かき氷専門店 - ‬2 min walk
  • ‪アイドルハウス あんじゅえーる - ‬2 min walk

About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

Luxury hotel near Shinjuku Gyoen National Garden
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at BELLUSTAR TOKYO, A Pan Pacific Hotel. Treat yourself to some rest and relaxation at SPA sunya, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and Japanese cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A porter/bellhop, a vending machine, and multilingual staff
  • An elevator, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding and free cribs/infant beds
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 42-inch LED TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,600 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,958 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Bellustar
  • Restaurant Bellustar
  • Sushi Jin-E
  • Teppan Ten-yu

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Baby bath
  • Highchair
  • In-room crib
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in Kabukicho Tower. The lobby is on the 18th floor.
This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.
A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including elevators, will not be available during this time.
This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
This property's lobby is located on the 18th floor.

Renovations and closures

The property will be renovating from May 26 2025 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6958 per person
  • Covered self parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
BELLUSTAR TOKYO, A Pan Pacific Hotel Hotel
BELLUSTAR TOKYO, A Pan Pacific Hotel Tokyo
BELLUSTAR TOKYO, A Pan Pacific Hotel Hotel Tokyo

Frequently asked questions

Is BELLUSTAR TOKYO, A Pan Pacific Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Self parking is available for JPY 3600 per night. Limited spots are available.

What time is check-in at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Check-out is at noon.

Where is BELLUSTAR TOKYO, A Pan Pacific Hotel located?

Located in Shinjuku, this luxury hotel is within 1 mi (2 km) of Okubo Park and Shinjuku Gyoen National Garden. Meiji Jingu Shrine and Waseda University are also within 2 mi (3 km). Seibu-Shinjuku Station is only a 2-minute walk and Shinjuku-nishiguchi Station is 6 minutes.

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BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 74 out of 84 reviews
Rating 8 - Good. 7 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very modern, well designed and spacious rooms, excellent service, very friendly.
Stayed 6 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service
Ultramodern and high-spec. The views are incredible
Stayed 3 nights in May 2025

10/10 Excellent

ALUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from 40+ floors up above the Tokyo skyline. The room was large and incredibly well appointed. The bar, restaurant and lounge area at the top were all great experiences…as was the elevator ride up/down.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service. Great location and airport limousine right outside making to and from airport easy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newly opened hotel from 2023, and it’s perfectly situated with plenty of shops and restaurants just a few minutes walk away. The lobby is located on the 18th floor, while our room was on the 43rd. The large floor-to-ceiling windows offered stunning views that were absolutely amazing. The hotel was spotless, and the staff was exceptionally friendly and welcoming. We had such a great time there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daresha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel will recommend to anyone visiting Tokyo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in top condition and spotless. But what was best was the staff. One simply can’t ask for more from this staff. Class, care, and professional. And they welcome you and send you off like you were in their home.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stellar property. Rooms with magnificent view. Executive lounge is fabulous. Bar is grand. Both have amazing views and attentive staff. Great check in. Spa was amazing. Highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shandriel

Liked: Amenities
The best hotel in Tokoyo!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be happier. After a day of hustle bustle, the hotel provide tranquility and the best service. Rooms are amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Emerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome, made us feel right at home. My partner and I were traveling from the states and from the first contact with the staff we felt extremely welcomed. I highly recommend this property, you won’t regret it!
Stayed 4 nights in Nov 2024

10/10 Excellent

miguelangel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Great Good access to transportation Excellent Staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was fantastic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Stayed 6 nights in Jul 2024

10/10 Excellent

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel! Convenient transportation and meals. Hotel staff service is very good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Shervin

Liked: Amenities, property conditions & facilities
Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, luxurious and very close to Tokyo nightlife
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best!

One of the top hotels I’ve stayed at. Amazing service and accommodations!
Stayed 4 nights in Dec 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Stayed 3 nights in May 2024

10/10 Excellent

Hei Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view and help staff.
Stayed 2 nights in Oct 2023