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ELE hotel Ginza East

2.5 star property
Hotel with a 24-hour front desk, near Tokyo Imperial Palace

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Photo gallery for ELE hotel Ginza East

Reception
Exterior
Standard Twin Room | Desk, soundproofing, free WiFi, bed sheets
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, free WiFi, bed sheets

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Bathrobes
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, soundproofing, free WiFi, bed sheets

Standard Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Bathrobes
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Bathrobes
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1-15-10, Shintomi, Tokyo, Tokyo, 104-0041

What's nearby

  • Tsukiji Outer Market - 10 min walk - 0.6 miles
  • Ginza Six - 15 min walk - 0.9 miles
  • Tokyo International Forum - 17 min walk - 0.9 miles
  • Tokyo Imperial Palace - 3 min drive - 1.5 miles
  • Tokyo Tower - 5 min drive - 2.6 miles

Getting around

  • Shintomicho Station - 3 min walk
  • Hatchobori Station - 4 min walk
  • Haneda Airport (HND) - 27 min drive

Restaurants

  • ‪支那麺 はしご 入船店 - ‬2 min walk
  • ‪吉野家 - ‬1 min walk
  • ‪Coulis - ‬1 min walk
  • ‪BISTRO HAMAIF - ‬1 min walk
  • ‪あつみや - ‬2 min walk

About this property

ELE hotel Ginza East

Hotel near Ginza Six
Close to Tokyo International Forum, ELE hotel Ginza East provides amenities like laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An elevator, luggage storage, and a 24-hour front desk
  • Smoke-free premises
Room features
All guestrooms at ELE hotel Ginza East have thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 東京都中保生環き第146

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

α One More Heart Hotel
ELE hotel Ginza East Hotel
ELE hotel Ginza East Tokyo
alpha One More Heart Hotel
ELE hotel Ginza East Hotel Tokyo

Frequently asked questions

Is ELE hotel Ginza East pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ELE hotel Ginza East?

This hotel doesn't offer parking.

What time is check-in at ELE hotel Ginza East?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at ELE hotel Ginza East?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is ELE hotel Ginza East located?

Located in Chuo, this hotel is within 1 mi (2 km) of Kabuki-za Theatre, Ginza Six, and Tokyo International Forum. Tokyo Imperial Palace and Tokyo Tower are also within 3 mi (5 km). Shintomicho Station and Hatchobori Station are within a 5-minute walk.

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ELE hotel Ginza East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 71 reviews
Rating 8 - Good. 15 out of 71 reviews
Rating 6 - Okay. 15 out of 71 reviews
Rating 4 - Poor. 12 out of 71 reviews
Rating 2 - Terrible. 4 out of 71 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Melodie

Liked: Staff & service
It was a good place to stay overnight between travels
Stayed 1 night in Oct 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably an old apartment converted to a hotel. From an American standpoint, this is a motel - just way nicer than any motel in the US and not as nice as any other budget hotel in Japan.
Stayed 2 nights in Dec 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great for price
Stayed 1 night in Jan 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, very decent. It’s quite and central, perfect for the traveller who only needs a place to rest at night. 👍
Stayed 4 nights in Apr 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cramped for 2 adults but the staff were fantastic and the hotel is handy to two subway stations and an easy walk to Tsukiji Fish Markets.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anazing location! Quiet neighborhood. Staff are all very friendly and helpful and speak great english.
Stayed 4 nights in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ginza area
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt more like an apartment stay without kitchen.

Good enough for short stay. Since I stayed there alone, I’m not sure how big a room is for two people but it was good enough of everything for budget stay. A lady at the reception when I checked in was very kind and generous.
Stayed 1 night in May 2024

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is the best
Stayed 5 nights in Mar 2023

6/10 Okay

SHAOCONG

Good
Stayed 1 night in May 2024

2/10 Terrible

Fabio

Liked: Staff & service
Disliked: Property conditions & facilities
Very bad experience: room half broken and no hot water in the shower When check out, nobody was there so I can't complain If you go there, check condition of everything to avoid surprises in the morning
Stayed 1 night in Aug 2024

4/10 Poor

abraham

Disliked: Staff & service, amenities, property conditions & facilities
Poor value for money
Stayed 4 nights in Sep 2024

4/10 Poor

Alam

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower had mould all over. We asked for a new room and they said they were fully booked. We called back and said we would give a 1 star rating, and all if a sudden the room next door was available for us. AC never worked past 28C. They gave us a fan.

8/10 Good

Akari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in May 2025

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でスタッフの対応も良い
Stayed 2 nights in Feb 2025

6/10 Okay

SATOKO

Stayed 1 night in Dec 2024

8/10 Good

アオイ

Stayed 2 nights in Dec 2024

6/10 Okay

Shigeki

Stayed 1 night in Nov 2024

6/10 Okay

Sari

Stayed 1 night in Nov 2024

4/10 Poor

Taichi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除が不完全だった、ベッドに髪の毛などがあった。 隣の部屋の人のいびきが聞こえて眠りずらかった
Stayed 1 night in Nov 2024

6/10 Okay

がずなり

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

やえこ

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Yi-Ting

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
標準商務旅館，空間很小，設備與用心程度普通，浴室的門上有一個洞（推測是開門時曾經撞到大門門把），電視面向走道而不是床鋪，空間規劃不是很好
Stayed 1 night in Sep 2024