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Hotel Tlaxcala

Property class: 3.5

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Photo gallery for Hotel Tlaxcala

A hotel room with a bed, a bedside table, a lamp, a TV, and a window with a view of palm trees. - Hotel Tlaxcala (Tlaxcala)
A reception desk with a wooden counter and black base, a black office chair, and a glass door leading to a hallway. - Hotel Tlaxcala (Tlaxcala)
An outdoor cafe with tables and chairs, a plant, and a balcony with a wrought iron railing. - Hotel Tlaxcala (Tlaxcala)
A restaurant with multiple wooden tables and chairs, a tiled floor, and a modern interior design. - Hotel Tlaxcala (Tlaxcala)
A hotel hallway with a framed poster, a decorative vase, and a bench. - Hotel Tlaxcala (Tlaxcala)
You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Hotel Tlaxcala . Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Single Room

A hotel room with a bed, two bedside lamps, a bench, and a window.

Family Single Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 2 Double Beds

A hotel room with a large bed, a bedside table with a lamp, a TV, a small desk, and a mirror.

Family Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, and a nightstand with a lamp.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

A hotel room with a bed, a bedside table, a lamp, a TV, and a window with a view of palm trees.

Family Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Tlaxcala, Hotel Tlaxcala is in the city center. Xicotencatl National Park and La Malinche National Park reflect the area's natural beauty and area attractions include University Cultural Center and Chautla Hacienda. Ice Arena Puebla and Michin Puebla Aquarium are also worth visiting. Visit our Tlaxcala travel guide
Map
Miguel Lira I Ortega 5, 2464667723, Tlaxcala, TLAX, 90000

What's nearby

  • A cascading water feature with a statue in the center, flanked by neatly trimmed trees and buildings.
    Xicotencatl National Park
    1 min walk - 0.0 miles
  • A vibrant mural with historical figures and symbols, a staircase, and a red banner.
    Government Palace
    3 min walk - 0.2 miles
  • Xicotencatl Theater
    3 min walk - 0.2 miles
  • Constitution Square
    3 min walk - 0.2 miles
  • Centro de Convenciones de Tlaxcala
    12 min walk - 0.7 miles

Getting around

  • Puebla Intl. Airport (PBC)
    38 min drive

Restaurants

  • La Gloria
    3 min walk
  • Casa Mérida Tlaxcala
    4 min walk
  • Tacos "El Paisa
    1 min walk
  • Pizzeria Tony's
    2 min walk
  • Super Quesadillas Jazmín
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Fan
  • Heated floor
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Tlaxcala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tlaxcala ?

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM.

What time is check-out at Hotel Tlaxcala ?

Check-out is at 1:00 PM.

Where is Hotel Tlaxcala located?

Located in the heart of Tlaxcala, this hotel is steps from Church of Saint Joseph, Xicotencatl National Park, and Xicotencatl Theater. Palace of Justice and Government Palace are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tlaxcala Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 53 out of 115 reviews
Rating 8 - Good. 34 out of 115 reviews
Rating 6 - Okay. 13 out of 115 reviews
Rating 4 - Poor. 9 out of 115 reviews
Rating 2 - Terrible. 6 out of 115 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice and clean just a suggestion ... have an extra blanket because in this time of the year is cold and the hotel doesn't have a heater, also just check your towels some of them are really old. Other than that is close to everything, the food is good the staff are all nice.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The location is good. There were no towels and when they arrived they were threadbare and had holes in them.There was a hole in the bathroom ceiling around the light fixture. The most concerning was twice someone tried to walk into my room, which is extremely unsafe.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Nice location, very poor customer service.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación espaldas del mercado y una cuadra de la plaza principal, muy familiar, habitación limpia, sin ruidos de la calle agua muy caliente toda la noche lo recomiendo ampliamente.
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Amenities
Si solo quieren quedarse a dormir está aceptable, pero para el precio de más de $1,000 en habitación doble solo tenía shampoo y acondicionador, el agua caliente supuestamente tardaba en salir y nunca salió y la tele ni si quiera se veía bien el cable...
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio! El hotel muy limpio al igual que las habitaciones y un l personal muy amable y servicial, muy buen lugar para ir a descansar
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención y muy céntrico, con instalaciones adecuadas
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel pequeño, pero muy céntrico para dejar el auto y caminar. Sin embargo, me costo trabajo estacionarme dentro del hotel porque lo utilizan externos por el tiangis de los sábados.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Personal muy amable! Tanto en recepción como en el restaurante. Me trataron excelente. Ubicación perfecta en zona centro, rodeado de tiendas, farmacias y cerca del mercado. Hubo algunos detalles que podrían mejorar, por ejemplo: las toallas que nos dejaron estaban desgastadas y muy delgadas, y la colcha tenía manchas rojas (como que se les cayó algo y no pudieron desmancharlas), el colchón hacía mucho ruido porque parecía que tenía plástico como protector. Es un hotel muy básico si sólo quieres un lugar donde dormir y bañarte.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
El personal amable. Cobijas con manchas
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente y el personal muy amable. Me gustó mucho
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
En la plataforma Expedia salía un precio, y al llegar nos cobraron más, sin ninguna argumento, solo dijeron que era por la plataforma Expedia, mostramos el recibo y no lo respetaron el precio. Ya habíamos marcado y volvieron a reafirmar el precio que decía en Expedia. Solo hay una toalla por habitación y no hay agua caliente, medio tibia. De ahí en fuera todo perfecto.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar con muy buena ubicacion, atencion calida .
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones y área muy diferente a lo que se ve en foto. Hotel muy pequeño y descuidado en infraestructura para el precio que maneja no corresponde
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico, amables, tiene estacionamiento
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar accesible y
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Disliked: Property conditions & facilities
El personal siempre MUY AMABLE ! Estuvimos contentas en nuestra estancia.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Muy buena experiencia

Buen lugar, buena ubicación cerca de plazas principales, cuenta con estacionamiento gratuito para huéspedes. Habitaciones con luz natural. Tiene restaurante a muy buenos precios sobretodo el buffet. La calidad de las habitaciones y servicios esta muy acorde con el costo. Muy recomendable.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Todo bien a excepcion que hace falta aire acondicionado, en la noche hacia mucho calor y no dormi tan agusto, pero cama comoda y agua caliente
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comoda y accesible al centro
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel cumple, pero la habitación es pequeña, las sábanas estaban sucias y en el desayuno “buffet” encontramos una cucaracha sobre los platos. No hacen la aclaración sobre el desayuno “continental” que está incluido en tu reserva. Además la comida era mala y se veía poco higiénica. El staff poco amigable.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento, las habitaciones muy limpias
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Sólo lo usé para llegar a dormir, las camas son cómodas y la habitación es limpia y confortable, de día la zona es muy ruidosa pero en las noches si logras descansar.
Stayed 2 nights in Jul 2025