Hotel San Francisco Tlaxcala

3.5 star property
Hotel with 2 restaurants, steps from Constitution Square

Choose dates to view prices

Photo gallery for Hotel San Francisco Tlaxcala

Bar (on property)
Bar (on property)
Property grounds
Lobby
Front of property
Located in the heart of Tlaxcala, Hotel San Francisco welcomes guests with a cozy bar and restaurant serving delicious meals. Enjoy relaxing hot stone massages, spa treatments, and an indoor pool. Helpful staff and free WiFi throughout enhance the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Luxury Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Plaza de la Constitución 17, Tlaxcala, TLAX, 90000

What's nearby

  • Constitution Square - 1 min walk - 0.0 miles
  • Government Palace - 2 min walk - 0.1 miles
  • Xicotencatl Theater - 3 min walk - 0.2 miles
  • Centro de Convenciones de Tlaxcala - 15 min walk - 0.8 miles
  • Basilica of Ocotlan - 15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 31 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Los Portales Restaurant Bar - ‬2 min walk
  • ‪Liverpub - ‬1 min walk
  • ‪Terraza Moya - ‬1 min walk
  • ‪Hamburguesas Mendez - ‬2 min walk
  • ‪Jaque's - ‬1 min walk

About this property

Hotel San Francisco Tlaxcala

Hotel near Centro de Convenciones de Tlaxcala
Located close to Constitution Square and Government Palace, Hotel San Francisco Tlaxcala provides a free breakfast buffet, a swim-up bar, and a poolside bar. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Smoke-free premises, a banquet hall, and 1 meeting room
  • Coffee/tea in the lobby, a front-desk safe, and a billiards/pool table
  • Guest reviews give top marks for the helpful staff
Room features
All 69 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 12:30 PM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Hot stone massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Francisco Tlaxcala Tlaxcala
Hotel San Francisco Tlaxcala Hotel
Hotel San Francisco Tlaxcala Tlaxcala
Hotel San Francisco Tlaxcala Hotel Tlaxcala

Frequently asked questions

Does Hotel San Francisco Tlaxcala have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel San Francisco Tlaxcala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Francisco Tlaxcala?

Self parking is free at this property.

What time is check-in at Hotel San Francisco Tlaxcala?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel San Francisco Tlaxcala?

Check-out is at noon.

Where is Hotel San Francisco Tlaxcala located?

Located in the heart of Tlaxcala, this hotel is steps from Constitution Square and Government Palace. Xicotencatl Theater and Centro de Convenciones de Tlaxcala are also within 15 minutes.

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Reviews

Hotel San Francisco Tlaxcala Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 214 out of 338 reviews
Rating 8 - Good. 80 out of 338 reviews
Rating 6 - Okay. 15 out of 338 reviews
Rating 4 - Poor. 19 out of 338 reviews
Rating 2 - Terrible. 10 out of 338 reviews

Reviews

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

MARTHA ELVIRA

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Gil

Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel with Stunning Lobby

Beautiful Hotel Stunning Lobby. Located across from the main city park. Hotel pool is gorgeous. Hotel also has tennis court. Extremely walkable to many city sites.
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely remodeled old building in the center of town is safe and comfortable. Feels like a vacation just arriving there in the grand atrium. Rooms are large and tidy. Service is very nice. Pool wasn’t clean but it was too chilly to use anyway. It’s cold in the morning so breakfast, which is semi-al fresco involves coats but it’s a great spread with friendly service. WiFi was good in public areas but a little weak in the room- still ok though.
Stayed 5 nights in Feb 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location, room could use a facelift

Location is amazing and the staff was very friendly. I was not very happy about the room, it just felt like it could use a facelift. Toilet was chipping and just looked unpleasant, the shower leaked water into the main area of the bathroom and towels were just stiff and rough. It was a double room and paid for extra guest but they only had two towels. We did get additional towels by the receptionist. BTW, the receptionist were very friendly and helpful.
Stayed 1 night in Jun 2023

4/10 Poor

alvaro

Liked: Cleanliness
They don’t have A/c and the room is very hot
Stayed 1 night in Apr 2024

6/10 Okay

Mayela

Liked: Amenities
Disliked: Cleanliness
Es la tercera ocasión que me hospedo en este hotel y todo excelente pero en esta ocasión para mí estancia hice uso de mis puntos cash de Expedia para pagar parte de la habitación que elegí pero me asignaron una habitación muy obscura , sucia ruidosa porque ahí descendía el caudal del drenaje y cada bajada de baño de las habitaciones de arriba se escuchaba toda el agua y se accionaba como un motor o algo que no pude identificar no sé si por emplear parte de mis beneficios de Expedia y que fue realmente mínima la diferencia que tuve que cubrir me asignarían esta habitación. No fue nada agradable mi estancia y las almohadas otro punto negativo HORRIBLES nada cómodas o confortables deberían invertir un poco es este aspecto que es un punto clave para poder descansar
Stayed 1 night in Oct 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 1 night in Oct 2025

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1.- la habitación le falta mantenimiento, 2.- Yo pague a Expedia un importe mayor al que el Hotel me facturó, pedí una solución en recepción y no me la dieron, cuando antes ya me había hospedado en el hotel por medio de una aplicación y me habían facturado por el importe que pague.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Genial
Stayed 1 night in Oct 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Kind, friendly, walkable,
Stayed 4 nights in Oct 2025

2/10 Terrible

Gunther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lo peor de lo peor, horrible staff
Stayed 3 nights in Oct 2025

8/10 Good

Xanath

Liked: Cleanliness, staff & service
Es bonito pero le falta mantenimiento, las llaves de la regadera se sacaban y no se dejaba abrir o cerrar bien, la alberca súper fría sin calefacción, al reservar decía desayuno incluido y al final tenías que paga por los del niño.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, muy bonito, el personal muy amable, las habitaciones lindas. la ubicación excelente, sin duda lo recomiendo
Stayed 1 night in Sep 2025

10/10 Excellent

DIANA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Comodidad en camas y acceso a la alberca, amplios espacios. No disfrute alberca porque estaba muy fría El personal que atiende plancha para hacer omelete y hoy cakes molestos al dar su servicio
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel. Limpio y agradable
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
El hotel es hermoso, el estado de conservación del edificio histórico es de lo mejor. Han sabido adecuar las instalaciones conservando ese aire virreinal en sus muros y patios. La limpieza en lo general es excelente y las áreas comunes lucen relucientes (lobby, salones, comedor). Sin embargo, el gran problema es el servicio. No es que el personal sea grosero (para nada, de hecho, mis respetos para los meseros del comedor a la hora del desayuno), más bien se queda en la mediania y nunca llega a pasar de la "cordialidad". A continuación algunos ejemplos: 1. En check in, la recepcionista se acotó a decirnos nuestro número de habitación y el botones a entregarnos las maletas (que agradecemos nos hayan prestado servicio de guarda equipaje al llegar antes del check in). Entenderán que algunos huéspedes nos sentimos mucho mejor cuando nos acompañan hasta nuestra habitación para no ir adivinando la ruta. 2. El basurero de la habitación no había sido vaciado de los huéspedes anteriores (a pesar de ya haber sido limpiada) 3. Deben encontrar una manera más eficiente (o más apoyo) para la preparación de jugos. Mi acompañante nunca recibió el suyo y cuando se acercó a preguntar si estaría pronto la señorita solo le comentó "es que tengo muchos que hacer" 4. Durante el check out nunca preguntaron si teníamos algun comentario y ni siquiera se sugirió que "nos esperaban de regreso" (se quedó en un "eso es todo") Pueden parecer nimiedades, pero son pequeños detalles que importan
Stayed 2 nights in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención y amables
Stayed 1 night in Aug 2025

10/10 Excellent

FESAM

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente!!
Stayed 1 night in Sep 2025

8/10 Good

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está algo deteriorado, hay goteras y afectaciones por lluvias y el estacionamiento súper deteriorado goteras en todos lados y todo el piso encharcado.
Stayed 1 night in Sep 2025

4/10 Poor

Aida

Disliked: Amenities
Dos veces mencione que tenia VIP access y me respondieron, que NO aparecia en su sistema, les ensene mi reserva y aun asi insistieron en que lo sentian mucho pero que NO tenian nada. No se me otorgo NADA, ni late check out, ni beneficio alguno. Pesimo! Baños del area de la alberca cerrados, Baños del area spa, cerrados!
Stayed 1 night in Sep 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento súper sucio, no había papel higiénico en el baño Y tampoco amenidades, para entrar al estacionamiento personal super prepotente y larga espera
Stayed 3 nights in Sep 2025

4/10 Poor

Hiram

Buen desayuno de buffet Personal de restaurante , mala atención
Stayed 3 nights in Aug 2025