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Holiday Inn Tlaxcala by IHG

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

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Photo gallery for Holiday Inn Tlaxcala by IHG

Ziplining
Indoor pool
Property amenity
Property amenity
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed - king
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Low Floor)

Standard Room, 1 King Bed, Accessible (Low Floor) | Room amenity

Standard Room, 1 King Bed, Accessible (Low Floor)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Room amenity

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed - king
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Tlaxcala- Apizaco Km 10, Santa María Atlihuetzia, Yauhquemehcan, TLAX, 90459

What's nearby

  • Xicotencatl National Park - 4 min drive - 3.8 miles
  • Centro de Convenciones de Tlaxcala - 7 min drive - 6.6 miles
  • Basilica of Ocotlan - 8 min drive - 5.6 miles
  • Xicotencatl Theater - 8 min drive - 6.8 miles
  • Constitution Square - 8 min drive - 6.8 miles

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Página 199 Café - ‬2 min drive
  • ‪Tacos Oscar - ‬3 min drive
  • ‪Pollos los Mismos - ‬18 min walk
  • ‪Restaurante Plato Fuerte - ‬5 min drive
  • ‪Las Ranas 4 - ‬5 min drive

About this property

Holiday Inn Tlaxcala by IHG

Family-friendly hotel in the mountains
Consider a stay at Holiday Inn Tlaxcala by IHG and take advantage of a free grocery shopping service, a shopping mall on site, and a garden. Treat yourself to a body treatment, a hot stone massage, or a body wrap at Spa ModelArt, the onsite spa. The on-site international cuisine restaurant, Mayana, offers breakfast, brunch, lunch, and dinner. Enjoy the gym, as well as activities like hiking/biking, ziplining, and ecotours. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and access to a nearby indoor pool
  • Supervised childcare (surcharge), a 24-hour front desk, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 220 to 290 for adults and MXN 150 to 220 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aguamiel
  • Mayana

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Shopping mall
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (3,500 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 to 290 for adults, and MXN 150 to 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Tlaxcala
Tlaxcala By Ihg Yauhquemehcan
Holiday Inn Tlaxcala by IHG Hotel
Holiday Inn Tlaxcala an IHG Hotel
Holiday Inn Tlaxcala by IHG Yauhquemehcan
Holiday Inn Tlaxcala by IHG Hotel Yauhquemehcan

Frequently asked questions

Does Holiday Inn Tlaxcala by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Holiday Inn Tlaxcala by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Tlaxcala by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Tlaxcala by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Tlaxcala by IHG?

Check-out is at 1:00 PM.

Where is Holiday Inn Tlaxcala by IHG located?

Located on the riverwalk, this family-friendly hotel is within 6 mi (10 km) of Xicotencatl National Park, Basilica of Ocotlan, and Centro de Convenciones de Tlaxcala. La Malinche National Park and Xicotencatl Theater are also within 9 mi (15 km).

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Holiday Inn Tlaxcala by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 170 out of 205 reviews
Rating 8 - Good. 24 out of 205 reviews
Rating 6 - Okay. 6 out of 205 reviews
Rating 4 - Poor. 2 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great facilities and amazing view.
Stayed 2 nights in Nov 2024

10/10

I like the all
Stayed 2 nights in Mar 2025

10/10

Yes
Stayed 1 night in Apr 2025

10/10

Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Stayed 2 nights in Aug 2024

10/10

Ok
Stayed 2 nights in Apr 2025

6/10

Breakfast buffet and serving staff are excellent !
Stayed 4 nights in Dec 2023

10/10

Great hotel Nice staff Lovely place
Stayed 1 night in Aug 2022

10/10

Excellent view and stay
Stayed 1 night in Aug 2022

10/10

Great place. Very nice and quiet. Everyone is very friendly.
Stayed 1 night in May 2024

10/10

Beautiful and colonial property. Great food and friendly staff.
Stayed 1 night in Jun 2023

10/10

Awesome location and view
Stayed 1 night in Sep 2022

10/10

The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Stayed 4 nights in Apr 2024

8/10

Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Stayed 1 night in Feb 2024

10/10

Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Stayed 4 nights in Dec 2023

8/10

My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent. The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma. It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge, Other than that first impression, everyone else is outstanding!
Stayed 3 nights in Aug 2023

2/10

Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Stayed 3 nights in Mar 2024

10/10

Tiene una cascada divina
Stayed 3 nights in Jun 2025

10/10

Excelente hotel, todo está nuevo, esta bien cuidado y está en una zona muy bonita, el personal es muy amable y te hacen la estancia muy cómoda. Gran lugar, lo recomiendo altamente
Stayed 1 night in May 2025

6/10

El hotel es muy increíble pero su atractivo que es la cascada es muy triste que esté tan contaminada
Stayed 3 nights in Apr 2025

10/10

Stayed 1 night in May 2025

10/10

El hotel esta justo enmedio de Tlaxcala y Apizaco. Tiene unas instalaciones muy bien cuidadas, con actividades al aire libre como puente colgante y Tirolesa, que creo que se pueden tomar aun sin ser huespedes del hotel. La alberca es techada y es muy comoda. El buffete de desayuno es muy completo. Esperamos volver ahi.
Stayed 1 night in Apr 2025

10/10

10 de 10. Todo muy bien, servicio inmejorable, mi familia y yo la pasamos súper! Gracias!
Stayed 2 nights in Apr 2025

10/10

Todo muy bien
Stayed 1 night in Mar 2025

10/10

Bellísima
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025