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Rancho Hotel El Carmen

Property class: 3

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Photo gallery for Rancho Hotel El Carmen

A covered corridor with columns, wooden benches, and potted plants. - Rancho Hotel El Carmen (Tlapacoyan)
A courtyard with a fountain, potted plants, and a building with arches and columns. - Rancho Hotel El Carmen (Tlapacoyan)
A park pathway with a central fountain, surrounded by trees and a grassy area. - Rancho Hotel El Carmen (Tlapacoyan)
A rustic room with a large window, a wooden bed with red pillows, a small table, and a wooden wardrobe. - Rancho Hotel El Carmen (Tlapacoyan)
A swimming pool with a white fence, surrounded by trees and a building with columns. - Rancho Hotel El Carmen (Tlapacoyan)
At Rancho Hotel El Carmen, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room

A hotel room with two beds, a ceiling fan, a mirror, a small table, and a decorative wall piece.

Economy Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

A room with two beds, a wooden dresser, a staircase with patterned tiles, and stone walls.

Family Room, Multiple Beds

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds

A room with two beds, a wooden bench, a sewing machine, and a mirror on the wall.

Standard Room, 2 Double Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A bedroom with a bed, a wooden wardrobe, a desk with a chair, a television mounted on the wall, and a window with curtains.

Superior Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Two single beds with wooden headboards, white bedding, and red pillows with 'OYO' branding. The room has a stone wall and tiled floor.

Quadruple Room

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

Located in Tlapacoyan, Rancho Hotel El Carmen is in the suburbs. Jose María Mata Park and Reserva Ecologica Rio de Pancho Poza reflect the area's natural beauty and area attractions include Ayotoxco Cultural Center and Casa de Cultura. Visit our Tlapacoyan travel guide
Map
Carretera Federal S/N, Campamento, Tlapacoyan, VER, 93650

What's nearby

  • Jose María Mata Park
    55 min drive - 12.7 miles
  • Church of Saint John the Baptist
    55 min drive - 12.7 miles
  • Church of Our Lady of Guadalupe
    57 min drive - 13.2 miles

Restaurants

  • El Descanso
    4 min drive
  • Los Faroles
    7 min drive
  • 2Tres Restaurante
    7 min drive
  • La Granja
    5 min drive
  • Comedor Maritza
    11 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Kayaking
  • Outdoor pool
  • Playground

Family friendly

  • Dining table
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number QUAN760510656

We should mention

This property does not have elevators
There is limited hot water on site

Frequently asked questions

Does Rancho Hotel El Carmen have a pool?

Yes, this property has an outdoor pool.

Is Rancho Hotel El Carmen pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 300 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Rancho Hotel El Carmen?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of MXN 100 (subject to availability).

What time is check-out at Rancho Hotel El Carmen?

Check-out is at 1:00 PM.

Where is Rancho Hotel El Carmen located?

Situated in the suburbs, this hotel is within 12 mi (20 km) of Church of Saint John the Baptist, Jose María Mata Park, and Church of Our Lady of Guadalupe. Sanctuary of Carmen and Teatro Variedades are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rancho Hotel El Carmen Reviews

7.6

Good

7.2

Cleanliness

6.6

Amenities

8.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 7 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
EXCELENTE
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bob’s great experience

We had a nice time. A message on the web site stated we had to walk in but that was not true. It looked like it needed a little TNC but was fine. The owners are of Spanish (Europe) descent and were very helpful. According to what we were told the hotel was part of a plantation owned by the first president of Mexico. The out buildings have been remodeled and our room was great, all stone building. Eric was very helpful and even saw to it that we could be served a hot breakfast at 5am as I had a bus in Tlapacoyan to catch
Stayed 1 night in Oct 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. don’t stay here!

Do not stay at this property. My army tent was better than this place. The doors and windows are not sealed so all the rooms were full of spiders, mosquitoes, and huge stink bugs. The water in shower in #27 was just cold water. The mini split AC leaked water into the upstairs bedroom flooding the floor. I had to place bath towels on floor to stop water. I also put a trash can at the leak to catch the water. It was obvious we had no clean towels but house keeping did not give us clean towels. All housekeeping did was make the beds. They did not clean the room. Very disappointed.
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pésimo mantenimiento. No cobran con tarjeta de crédito en el restaurante, con lo cual se complica si no llevas efectivo suficiente. No había ni Wifi ni señal de telefonía. Piscina poco limpia. Se apagaban los calentadores de agua y no había agua caliente si no se pedía que los encendiesen. El personal tiene buena actitud, es de agradecer, pero el mantenimiento de la propiedad deja mucho que desear.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Las instalaciones en general están muy bonitas pero les hace falta mantenimiento, se nota que es una vieja hacienda que fue modificada para ser convertida en hotel, lo cual le da un toque muy colonial y tiene un lugar privilegiado, sin embargo, hay detalles como huecos en la pared,zonas de resane, pintura sucia, moho por la humedad, puertas en mal estado, camas duras, aire acondicionado viejo aunque funcional, no llega el internet hasta el cuarto en donde nos quedamos y no hay señal celular en el mismo. El restaurante tiene buen sazón en cuanto lo comprobamos sin embargo sí había varios platillos que no nos pudieron dar porque nos dijeron que no tenían los ingredientes. Ni hablar de la alberca se nota que no se limpia seguido aunque la tienen llena de agua Leí muchas malas reseñas antes de llegar y quise probarlo por mis propios ojos, pues el lugar se aprecia que tiene demasiado potencial, no obstante hace falta una mejor administración. Le doy un 5/10, es una experiencia aceptable pero puede mejorar muchísimo.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Durante mi estancia de fin de semana tuve una experiencia mixta. A mi llegada no hubo un recibimiento claro en recepción, lo que genera una primera impresión poco organizada. El personal es amable, pero se percibe falta de experiencia y seguridad en la comunicación. Mi habitación no contaba con aire acondicionado; aunque se informó con dificultad, se compensó con un descuento, lo cual se agradece. El inmueble tiene un gran potencial que no está siendo aprovechado. El jardín es amplio, pero luce descuidado y se utiliza para almacenar equipo de tours, afectando la imagen. La alberca es agradable, pero la falta de mantenimiento en áreas verdes y la escasa iluminación reducen el ánimo de uso. También preocupa el manejo de los animales: el cocodrilo se encuentra en un espacio reducido y en condiciones poco adecuadas. Como punto muy positivo, el servicio de comedor es excelente. Destaco especialmente la sazón de la Sra. Esther Landa, así como la atención brindada. Además, el hecho de que sea pet friendly suma valor. En general, hay buena intención por parte del personal, pero el lugar se beneficiaría mucho de capacitación y asesoría profesional para aprovechar su potencial.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Mantenimiento y limpieza de ropa de cama
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Se puede estar muy a gusto
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Este hotel tiene una ubicación espectacular muy cercana al río Filobobos. Las vistas hacia la naturaleza exuberante de la zona son simplemente impresionantes. La proximidad al río Filobobos es perfecta para quienes buscan aventura y ecoturismo. Pudimos organizar fácilmente actividades de rafting directamente desde el hotel. El hotel necesita una actualización en cuanto a mantenimiento. Algunas instalaciones muestran signos de desgaste y podrían beneficiarse de reparaciones menores y una renovación general. Sin embargo, esto no opaca la belleza del entorno natural. Si buscas desconectarte en un entorno natural privilegiado y no te importan algunos detalles de mantenimiento, este lugar es una joya. La experiencia de estar tan cerca del río Filobobos compensa con creces cualquier inconveniente menor. Perfecto para amantes de la naturaleza y aventureros que priorizan la ubicación sobre las comodidades de lujo.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Llegando, nos entregaron las habitaciones, al intentar acostarnos nos dimos cuenta que había animalitos en las camas, hormigas y una mini cucaracha. Tuvimos que cancelar las habitaciones y que nos revolcaran el dinero y tu uno que manejar de regreso a otro municipio, muy mala experiencia.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

El Rancho está en mitad del bosque, se siente paz en todo el lugar y dan ganas de dar caminatas por todo el rancho. Si bien, se ve que el hotel ya tiene sus años, las habitaciones están bien y cuentan con todos los servicios, pero creo que lo mejor es la atención del personal del hotel y el restaurante, son super amables y siempre atentos a los huéspedes
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Está muy bien ubicada pero le falta mantenimiento, la atención del personal muy bien, restaurante, administración. Nos encantó que nos ayudaron a conseguir tour por el río y el servicio fue de 10 de 10. Si regresaría sin pensarlo.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service
Un poco deteriorada la propiedad la alberca un poco sucia El habitad del 🐊 muy descuidado
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La pasamos genial

Estuvo bien. Me gusto el hotel su trato y el lugar. Muchas gracias
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Había telarañas y en el restaurante los desayunos es lo que hay en todos los restaurantes. Las instalaciones muy bonitas, tranquilo el lugar, la atención es buena
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Trato y atención del personal excelente, las aplicaciones prometen pantalla y wifi y no tienen en las habitaciones, falta un extractor en el baño y un bote de basura en la habitación
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, es una hacienda muy tranquila, el cuarto estaba limpio y la atención es buena.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO RESERVEN

Reserve 2 veces mi estadía. Una con un mes de anticipación y la segunda con 2 semanas dé antelación ambas me las cancelaron, la ultima el mismo día del check in. Tenían un evento y decidieron no darme la habitación sin ni una disculpa de por medio. Aparte tienen un animal salvaje (cocodrilo) en pésimas condiciones. Voy a reportar para que verifiquen si este cuenta con permiso por las autoridades.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho su hospitalidad y la alberca, creo que el lugar se va a poner más bonito con todos los árboles que han sembrado en el terreno propiedad del hotel.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Disliked: Amenities
El área es muy agradable, aislada del ruido y de gente externa.
Verified review

10/10 Excellent

Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Stayed 1 night in Jan 2026