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Mansion Tepotzotlan

3.0 star property
Active travelers find the perfect balance at this family-friendly retreat with basketball courts, racquetball, volleyball, and a refreshing outdoor pool

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Photo gallery for Mansion Tepotzotlan

Outdoor pool, pool umbrellas, sun loungers - Mansion Tepotzotlan (Tepotzotlán)
Exterior - Mansion Tepotzotlan (Tepotzotlán)
Exterior - Mansion Tepotzotlan (Tepotzotlán)
Family Bungalow, 3 Bedrooms, Smoking, Pool View | Iron/ironing board, free WiFi, bed sheets - Mansion Tepotzotlan (Tepotzotlán)
Family Bungalow, 3 Bedrooms, Smoking, Pool View | Iron/ironing board, free WiFi, bed sheets - Mansion Tepotzotlan (Tepotzotlán)
Mansion Tepotzotlan welcomes families with lush gardens and an inviting outdoor pool. Guests can play basketball, racquetball/squash, volleyball, or go bowling before unwinding in the steam room. Past visitors have consistently enjoyed their time at this activity-rich property.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 Queen Bed, Pool View

Classic Room, 1 Queen Bed, Pool View | Iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Pool View

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Bungalow, 3 Bedrooms, Smoking, Pool View

Iron/ironing board, free WiFi, bed sheets

Family Bungalow, 3 Bedrooms, Smoking, Pool View

  • 200 sq m
  • 3 bedrooms
  • Sleeps 6
  • 5 Double Beds
  • Free WiFi

Comfort Double Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Tepotzotlán is home to Mansion Tepotzotlan. National Museum of the Viceroyalty and Rodeo Santa Fe are cultural highlights, and some of the area's activities can be experienced at Hacienda La Concepcion and Club de Golf Vallescondido. Visit our Tepotzotlán travel guide
Map
Mario Galvan 35, Barrio Tlacateco, Tepotzotlán, MEX, 54605

What's nearby

  • National Museum of the Viceroyalty
    National Museum of the Viceroyalty
    12 min walk - 0.7 miles
  • Xochitla Ecological Park
    Xochitla Ecological Park
    4 min drive - 1.4 miles
  • Temple of San Francisco Javier
    12 min walk - 0.7 miles
  • St. Peter the Apostle Church
    12 min walk - 0.7 miles
  • Artisan Market
    14 min walk - 0.8 miles

Getting around

  • Tlalnepantla de Baz Station
    23 min drive
  • Benito Juarez International Airport (MEX)
    81 min drive

Restaurants

  • La Cochiñera
    8 min walk
  • Casa Quintal
    9 min walk
  • Food Garden Tepotzotlán
    10 min walk
  • Taqueria Jalisco
    8 min walk
  • The BBQ Wings
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 km
  • Free covered self parking on site

Food and drink

  • A restaurant

Things to do

  • Basketball
  • Bowling alley
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Steam room
  • Volleyball

Family friendly

  • Bowling alley
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,691 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Shared kitchen access

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Does Mansion Tepotzotlan have a pool?

Yes, this property has an outdoor pool.

Is Mansion Tepotzotlan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mansion Tepotzotlan?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mansion Tepotzotlan?

Check-out is at 12:30 PM.

Does Mansion Tepotzotlan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mansion Tepotzotlan located?

This family-friendly Tepotzotlán hotel is within a 15-minute walk of St. Peter the Apostle Church, Artisan Market, and National Museum of the Viceroyalty. Xochitla Ecological Park and Temple of San Francisco Javier are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mansion Tepotzotlan Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 55 out of 124 reviews
Rating 8 - Good. 38 out of 124 reviews
Rating 6 - Okay. 18 out of 124 reviews
Rating 4 - Poor. 6 out of 124 reviews
Rating 2 - Terrible. 7 out of 124 reviews

Reviews

Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel

Unique hotel which was sparkling clean and quite comfortable. Lots of interesting art. If I had younger kids, I would love to take them to this hotel. The pool is gorgeous and there is a sport court. The staff were extremely nice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Amenities
No AC, if you want to walk to the market is very close but tiring because the hotel is on a hill. Great views and great hotel, nice plants in the property, the people is very nice! You have a 24 hr doctor 100m from the hotel, which is great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

shimon

Liked: Amenities
Old chime feeling
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Jimmy

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Mosquito ALERT!! Being repeleant , otherwise mosquito will bite you all night long,!! and staff does not warn you, the pool was dirty, staff was missing the next day , not found at recepttion, Not a great experience but i thought it had great potential but the mosquito and pool being dirty is a huge red flag
Stayed 1 night in May 2024
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar aún en época de calor, gracias a que el tipo de estructura conserva más fresca la recámara, el personal muy amable y muy limpio el lugar.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Guadalupe De

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, las camas Cómodas habitaciones con estufa refrigerador, cafetera y el personal súper amable, lo único es que la alberca debería estar más caliente de ahí en fuera me encantó el lugar, hay mucha paz
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Francisco Javier Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, solo una observación: Querían que volviera a pagar con tarjeta de crédito, pienso que querían cancelar el
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia es tranquila y cómoda, el personal es amable, consejo de oro: lleven repelente de mosquitos en especial si planean estar en las áreas verdes, si llevan vehículos tienen estacionamiento subterráneo, solo tengan cuidado al momento de salir, está muy empinada la rampa
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Solo falta en servicio de restaurante o desayunos
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Delia

Disliked: Cleanliness, staff & service
El personal tiene una actitud pésima desde que llegamos hasta que salimos de ahí
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación, calidad y precio, el personal muy amable y las instalaciones muy cómodas y limpias. Totalmente regresaría nuevamente
Stayed 1 night in May 2025
Verified

4/10 Poor

JOSÉ

Disliked: Property conditions & facilities
Excesivo costo para lo que ofrecen, solo hay botanas, no hay restaurante, es desagradable tener que buscar a donde salir a desayunar sobre todo. Bebidas que se solicitan no las tienen.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Son unas excelentes villas, rodeadas de grandes y únicas esculturas, la propiedad es hermosa así como su atención. Sin embargo NO ES PET FRIENDLY a pesar de que lo dice en el anuncio; te piden que tu mascota se quede dentro de la habitación (no podrá estar en el jardín) por la agresividad de los perros del hotel.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Es agradable para vacacinar, algunos de los cuartos son con areas conpartidas, pero es muy agradable el personal, y me gusto mucho
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Paola Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad tiene lugar para estacionarse y las habitaciones de dividen por casona donde las áreas como sala de estar y cocina se comparten, sin embargo cada habitación tiene baño privado. Cuenta con áreas de recreación y alberca, ojo esta es a temperatura ambiente por lo que depende del clima sentirse a gusto o no. El servicio por parte del personal es amable.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseño muy original e instalaciones bonitas
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Es un poco frío
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es tranquilo y el personal amable
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

luis salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Nov 2024
Verified

8/10 Good

David Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un muy bonito lugar, pero hace falta una recepción, ya que para ingresar o salir no es tan sencillo, falta más iluminación en las instalaciones, deben de arreglar las canastas de básquet, arreglar la red de voleibol. Tuvimos una buena estancia, pero si hay detalles que corregí por la semana.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Enrique Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
No sirve el internet, no hay recepcion, no contestan las llamadas, la entrada al estacionamiento es complicada y éste parece un basurero. Para entrar o salir hay que buscar quién abra la puerta
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy agradable y excelentes instalaciones muy lindo
Stayed 2 nights in Jul 2024