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Mandarin Carton

3.5 star property
Travelers unwind with massages or enjoy pool table competition, savoring delicious meals all day in this contemporary haven.

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Photo gallery for Mandarin Carton

Lobby sitting area - Mandarin Carton (Tlalnepantla de Baz)
Business center - Mandarin Carton (Tlalnepantla de Baz)
Fitness facility - Mandarin Carton (Tlalnepantla de Baz)
Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi - Mandarin Carton (Tlalnepantla de Baz)
Breakfast, lunch and dinner served - Mandarin Carton (Tlalnepantla de Baz)
Located in Plaza Satelite's center, Mandarin Carton offers convenience and relaxation with a gym, spa services, and international dishes at Cafe Madrid. Enjoy free WiFi, business facilities, and helpful concierge staff to enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ciudad Satélite, a neighborhood in Tlalnepantla de Baz, is home to Mandarin Carton. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Basilica of Our Lady of Guadalupe. Plaza Satelite Shopping Center is another place to visit that comes recommended. Visit our Tlalnepantla de Baz travel guide
Map
Gustavo Baz Number 12, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080

What's nearby

  • Centro Cultural Nahui Ollin
    17 min walk - 0.9 miles
  • Mundo E Shopping Center
    4 min drive - 1.4 miles
  • Plaza Satelite Shopping Center
    4 min drive - 1.9 miles
  • World Trade Center Mexiquense
    6 min drive - 3.5 miles
  • Las Torres Theatre
    6 min drive - 3.5 miles

Getting around

  • El Rosario Station
    4 min drive
  • Mexico City Fortuna Station
    6 min drive
  • Benito Juarez International Airport (MEX)
    36 min drive

Restaurants

  • Starbucks
    3 min walk
  • Stk & Girl's
    2 min walk
  • Vips
    2 min walk
  • Birria El Becerro de Oro
    9 min walk
  • Caipirinha Gustavo Baz
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 180 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Madrid

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per stay

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children
  • Rollaway bed fee: MXN 300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is Mandarin Carton pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Mandarin Carton?

Check-in begins at 3:00 PM.

What time is check-out at Mandarin Carton?

Check-out is at noon.

Where is Mandarin Carton located?

Located in Ciudad Satélite, this hotel is 1.3 mi (2.1 km) from Plaza Satelite Shopping Center and within 9 mi (15 km) of Angel of Independence Monument and Basilica of Our Lady of Guadalupe. Palacio de Bellas Artes and Chapultepec Castle are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Carton Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 236 out of 499 reviews
Rating 8 - Good. 157 out of 499 reviews
Rating 6 - Okay. 54 out of 499 reviews
Rating 4 - Poor. 29 out of 499 reviews
Rating 2 - Terrible. 23 out of 499 reviews

Reviews

Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bice front service and clean hotel and good looking hotel room
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were excellent. My room was quiet despite proximity to busy streets. The attention to details (every encounter with staff, beauty of the inside, room goodies like soap, upkeep of common areas) was noted and appreciated. Will stay again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and good price. Very good option for long or short stays
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the staff was very nice the hotel is right on the edge of a better area even though there are several good restaurants within walking distance if you go five blocks in One direction you're in a very ritzy neighborhood yet the hotel is in a position and neighborhood that looks very run down not the hotel just the neighborhood I would gladly be go there often now that I know the area better I will be traveling there once a month for the next year and a half and I have been at other hotels that were not as nice as this
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities
I like the reservation was respected until I arrived the staff very nice The carpets need a more cleaning service the rest was perfect I. The room
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything was great
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple repeats for me ... quite nice, quiet, great staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for business

Well located north of Ciudad de México , have some amenities close but not Safe to Walk by night
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

6/10 Okay

octavio

.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Carlos

Disliked: Amenities, property conditions & facilities
Clean hotel overall. Poor restaurant service, inconvenient bathroom set up, good laundry & front desk service
Stayed 3 nights in May 2023
Verified

4/10 Poor

Ahmad

Disliked: Amenities, property conditions & facilities
Just basic
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Natanael

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet didn't flush properly, they never got the safe opened, but it's fine for a comfortable night's sleep
Stayed 12 nights in Jun 2023
Verified

10/10 Excellent

Natanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues means perfect. Keep up the good work
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Jocelyn Hinojosa

Liked: Cleanliness, staff & service, amenities
Overall hotel is very pleasant. Need to pay more attention to facilites, ex. Faucet handle fell off. Only one person attending chkin and phone
Stayed 1 night in Feb 2023
Verified

8/10 Good

Natanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2023
Verified

8/10 Good

ricardo

Liked: Cleanliness
Normal
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment! Many stays and then it went from 5 stars to one because they essentially over charged me. Mistakes happen and the person at the counter may not be able to handle anomalies, but 3 messages to management that went unanswered shows complete disdain for the customer. Sad, because I liked the hotel, but won't return because overcharging a repeat customer and then wasting my time by ignoring my messages to remedy what happened is just too much to add to my repeats.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Rey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WC was stained with yellow that look quite dirty, it was cleaned the day after. Lights were flicking and making a terrible noise. Jacuzzi was in bad shaped and look so dirty it was not appealing to use it at all.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Madai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First, there was a man at the parking area near to the door and he was not wearing uniform but was part of the personnel and have a weird attitude. The person at the front desk was very annoying, he didn’t speak clear Spanish and when I ask to repeat he was not happy, he was arrogant, make me feel like I was supposed to serve him . The hotel room was outdated but clean, it was hot the IC was not working well, the mattress was too hard and they use a plastic cover that make noises and make you sweat.it looks like the hotel is going through renovations.
The room was clean but outdated, 503 ic was not working right.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo, buen lugar, cómodo y agradable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2026
Verified

8/10 Good

Silvia

Liked: Staff & service, amenities, property conditions & facilities
Habitación muy amplia, personal amable , buena ubicación, tiene estacionamiento techado.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Isai

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jorge herrera

Disliked: Amenities, property conditions & facilities
Habitación en mala condición, sabanas sucias. No cerraba la puerta. Lastima, era una buena opción. Necesitan darle mejor mantenimiento.
Stayed 1 night in Oct 2025