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Mandarin Carton

3.5 star property
Hotel with free valet parking, near Plaza Satelite Shopping Center

Choose dates to view prices

Photo gallery for Mandarin Carton

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Business center
Fitness facility
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Located in Plaza Satelite's center, Mandarin Carton offers convenience and relaxation with a gym, spa services, and international dishes at Cafe Madrid. Enjoy free WiFi, business facilities, and helpful concierge staff to enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Jetted bathtub
Hair dryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Gustavo Baz Number 12, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080

What's nearby

  • Mundo E Shopping Center - 6 min drive - 1.4 miles
  • Plaza Satelite Shopping Center - 6 min drive - 1.2 miles
  • Mexico City Arena - 9 min drive - 4.2 miles
  • Basilica of Our Lady of Guadalupe - 20 min drive - 13.6 miles
  • Angel of Independence Monument - 27 min drive - 12.4 miles

Getting around

  • El Rosario Station - 3 min drive
  • Mexico City Fortuna Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Vips - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Tacos Don Ray - ‬6 min walk
  • ‪Stk & Girl's - ‬4 min walk

About this property

Mandarin Carton

Hotel near Plaza Satelite Shopping Center
At Mandarin Carton, you can look forward to dry cleaning/laundry services, a bar, and a gym. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, Cafe Madrid, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and concierge services
  • Luggage storage, a 24-hour front desk, and a billiards/pool table
Room features
All 153 rooms boast comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 180 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Madrid

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per stay

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children
  • Rollaway bed fee: MXN 300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hotel Mandarin Carton Tlalnepantla de Baz
Hotel Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel
Capital 114 Mandarin Carton Tlalnepantla de Baz
Hotel Capital 114 Mandarin Carton Tlalnepantla de Baz
Hotel Capital 114 Mandarin Carton
Hotel Mandarin Carton
Capital 114 Mandarin Carton
Capital 114 Mandarin Carton Hotel Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel
Capital 114 Mandarin Carton Tlalnepantla de Baz
Hotel Capital 114 Mandarin Carton Tlalnepantla de Baz
Tlalnepantla de Baz Capital 114 Mandarin Carton Hotel
Hotel Capital 114 Mandarin Carton
Hotel Mandarin Carton
Capital 114 Mandarin Carton
Capital 114 Mandarin Carton Hotel Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel
Capital 114 Mandarin Carton Tlalnepantla de Baz
Capital 114 Mandarin Carton
Hotel Capital O 114 Mandarin Carton Tlalnepantla de Baz
Tlalnepantla de Baz Capital O 114 Mandarin Carton Hotel
Hotel Capital O 114 Mandarin Carton
Capital O 114 Mandarin Carton Tlalnepantla de Baz
Hotel Mandarin Carton
Capital O Mandarin Carton
Hotel Mandarin Carton
Capital 114 Mandarin Carton
Capital O 114 Mandarin Carton
Capital O Mandarin Carton Hotel
Capital O Mandarin Carton Tlalnepantla de Baz
Capital O Mandarin Carton Hotel Tlalnepantla de Baz
Mandarin Carton Hotel
Capital O Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
Mandarin Carton Hotel Tlalnepantla de Baz

Frequently asked questions

Is Mandarin Carton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Carton?

Self parking and valet parking are free at this property.

What time is check-in at Mandarin Carton?

Check-in begins at 3:00 PM.

What time is check-out at Mandarin Carton?

Check-out is at noon.

Where is Mandarin Carton located?

Situated in Tlalnepantla de Baz, this hotel is 1.5 mi (2.3 km) from Plaza Satelite Shopping Center and within 9 mi (15 km) of Angel of Independence Monument and Chapultepec Castle. Basilica of Our Lady of Guadalupe and Palacio de Bellas Artes are also within 9 mi (15 km).

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Reviews

Mandarin Carton Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 230 out of 486 reviews
Rating 8 - Good. 154 out of 486 reviews
Rating 6 - Okay. 52 out of 486 reviews
Rating 4 - Poor. 28 out of 486 reviews
Rating 2 - Terrible. 22 out of 486 reviews

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple repeats for me ... quite nice, quiet, great staff
Stayed 3 nights in Aug 2025

4/10 Poor

Ahmad

Disliked: Amenities, property conditions & facilities
Just basic
Stayed 1 night in Sep 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for business

Well located north of Ciudad de México , have some amenities close but not Safe to Walk by night
Stayed 4 nights in Oct 2024

8/10 Good

Natanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2023

4/10 Poor

Madai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First, there was a man at the parking area near to the door and he was not wearing uniform but was part of the personnel and have a weird attitude. The person at the front desk was very annoying, he didn’t speak clear Spanish and when I ask to repeat he was not happy, he was arrogant, make me feel like I was supposed to serve him . The hotel room was outdated but clean, it was hot the IC was not working well, the mattress was too hard and they use a plastic cover that make noises and make you sweat.it looks like the hotel is going through renovations.
The room was clean but outdated, 503 ic was not working right.
Stayed 1 night in Apr 2025

2/10 Terrible

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment! Many stays and then it went from 5 stars to one because they essentially over charged me. Mistakes happen and the person at the counter may not be able to handle anomalies, but 3 messages to management that went unanswered shows complete disdain for the customer. Sad, because I liked the hotel, but won't return because overcharging a repeat customer and then wasting my time by ignoring my messages to remedy what happened is just too much to add to my repeats.
Stayed 4 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Repeat customer, repeat experience
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Repeat customer, repeat experience
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Repeat customer, repeat experience
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Repeat customer, repeat experience
Stayed 2 nights in Aug 2025

8/10 Good

David Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disponibilidad de habitaciones
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the staff was very nice the hotel is right on the edge of a better area even though there are several good restaurants within walking distance if you go five blocks in One direction you're in a very ritzy neighborhood yet the hotel is in a position and neighborhood that looks very run down not the hotel just the neighborhood I would gladly be go there often now that I know the area better I will be traveling there once a month for the next year and a half and I have been at other hotels that were not as nice as this
Stayed 8 nights in Jul 2025

4/10 Poor

Alberto

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
CREO QUE DEBEN TENER MAS CUIDADO EN EL MANTENIMIENTO DE LAS HABITACIONES, POR EL COSTO QUE MANEJAN QUEDA A DEBER MUCHO
Stayed 1 night in Jul 2025

6/10 Okay

Mitzi Belinda

Disliked: Cleanliness, room comfort

Regular

La cama muy dura, desayuno bien, me hubiera gustado chilaquiles con pollo. Había un insecto que parecía cucaracha.
Stayed 1 night in Jul 2025

4/10 Poor

Jesus

Disliked: Staff & service, property conditions & facilities
Mantenimiento, elevador no servia
Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
En general bien, buen servicio limpio,tranquilo, solo observación la regadera con poco flujo de agua, mi esposa tiene el cabello largo y tardo mucho para quitar el shampoo, las toallas ya un poco gastadas pero limpias, gracias
Stayed 1 night in Jul 2025

10/10 Excellent

LETICIa

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó, buena atención, limpieza y servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were excellent. My room was quiet despite proximity to busy streets. The attention to details (every encounter with staff, beauty of the inside, room goodies like soap, upkeep of common areas) was noted and appreciated. Will stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
La propiedad bien ubicada, el personal atento, el elevador con poca luz, amenidades excelente, , en la habitación solo una observación la llave del lavabo gotea, solo como comentario, agradable en general, gracias!!!
Stayed 1 night in Jun 2025

8/10 Good

Anailys

Liked: Cleanliness, amenities, property conditions & facilities
No tuve la mejor bienvenida, pues al llegar no encontraban mí reserva, me dieron una habitación y luego no me comunicaron más nada
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Todo esta muy bien
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Amenities
Disliked: Staff & service
Todo bien
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Las camas que tenían antes estaban más cómodas, las que tienen ahorita no se puede descansar bien. Quitaron el servicio de cafetería y el frigobar
Stayed 2 nights in May 2025

2/10 Terrible

Alonso

Disliked: Staff & service, amenities, property conditions & facilities
Terrible estancia, el personal muy grosero y con muy poca disposición para ayudarte. Nos negaron servicio de room service por que “según tenían evento y no tenían tiempo para atenderme” esas fueron las palabras de una colaboradora, al día siguiente llegué por la noche y estaba cerrado con candado y tardaron casi 15 mins en salirnos a abrir, exponiendo nuestra seguridad al estar esperando en la calle, terrible hotel jamás volveremos
Stayed 2 nights in May 2025

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