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Hotel Mundo Maya Chichén Itzá

3.5 star property
Suburban hotel with 2 outdoor pools and spa services

Choose dates to view prices

Photo gallery for Hotel Mundo Maya Chichén Itzá

Exterior
Exterior
Interior
Reception
Restaurant
Consider a stay at Hotel Mundo Maya Chichén Itzá and take advantage of a terrace, shopping on site, and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Ceiling fan
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Ceiling fan
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 5 min drive - 1.8 miles
  • El Caracol - 8 min drive - 3.3 miles
  • Pyramid of Kukulkan - 9 min drive - 2.0 miles
  • Court of the Thousand Columns - 9 min drive - 2.0 miles
  • Cenote Ik kil - 10 min drive - 4.0 miles

Restaurants

  • ‪Taco Maya - ‬7 min drive
  • ‪sac be h - ‬10 min drive
  • ‪Pueblo Maya - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Palapa - ‬6 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Hotel in a national park
Take advantage of a terrace, shopping on site, and a garden at Hotel Mundo Maya Chichén Itzá. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking
  • ATM/banking services, a front-desk safe, and concierge services
  • An elevator, a 24-hour front desk, and a porter/bellhop
Room features
All 144 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and ceiling fans

Similar properties

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Does Hotel Mundo Maya Chichén Itzá have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Mundo Maya Chichén Itzá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Mundo Maya Chichén Itzá?

Self parking is free at this property.

What time is check-in at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Mundo Maya Chichén Itzá?

Check-out is at noon.

Where is Hotel Mundo Maya Chichén Itzá located?

Situated in a national park, this hotel is within 3 mi (5 km) of Pyramid of Kukulkan, Court of the Thousand Columns, and Pre-Hispanic City of Chichen-Itza. Ball Courts and Red House (El Chichanchob) are also within 3 mi (5 km).

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Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 48 reviews
Rating 8 - Good. 1 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bebette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Panuchos de Lechon
Micha
Pan de Elote (postre)
Flan de platano
Stayed 1 night in Oct 2025

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Navroji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff is so very helpful and friendly!!
Stayed 1 night in Oct 2025

10/10 Excellent

HORACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse y servicios de primera, comida deliciosa
Stayed 1 night in Oct 2025

10/10 Excellent

Aramis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incantevole, immerso nella selva, abbiamo apprezzato molto, tra le altre cose, l'assenza di musica ad alto volume anche nella zona della piscina.
Stayed 1 night in Aug 2025

10/10 Excellent

RODOLFO LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad muy agradable tanto por sus instalaciones comonsubpersonal muy atento y amable. Una experiencia unica combinada con el viaje en el Tren Maya, muy recomendable.
Stayed 2 nights in Aug 2025

10/10 Excellent

JOSE ENRIQUE LOPEZ DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL MUY BONITO. INSTALACIONES DE EXCELENTE CALIDAD . ESTA A POCOS MINUTOS DE CHICHENITZA Y CON SERVICIO DE TRANSPORTACION GRATUITO. EL RESTAURANTE CON MUY BUENA COMIDA Y EL SERVICIO DE TODO EL PERSONAL ES DE PRIMERA
Stayed 1 night in Jul 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
Stayed 1 night in Aug 2025

10/10 Excellent

Vero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, el personal súper amable en todo momento
Stayed 1 night in Jul 2025

8/10 Good

Barón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, la comida está rica, tienen la opción de snacks en el área del “bar” lo que recomendaría es que en la tienda del hotel tengan un poco más de opciones de alimentos. En general la gente muy atenta y amable, todo está nuevo, la alberca está climatizada. Tiene traslado del tren Maya al hotel de cortesía (hay que avisar en taquilla y ellos llaman) además del hotel te pueden llevar y recoger del sitio arqueológico y al cenote por un costo muy razonable La pasamos muy bien.
Stayed 1 night in Jul 2025

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed Engelssprekend personeel (zeldzaam in Mexico), zeer uitgebreide menukaart, lekker eten, natuur in hotel is heel mooi, kamers met uitzicht op het zwembad zijn een aanrader. Het hotel ligt wat afgezonderd maar biedt vervoersmogelijkheden voor wie niet met de auto is. Wij waren met de auto en er is veel gratis, beveiligde parking. Het personeel is uiterst behulpzaam en vriendelijk. Restaurant van hotel is eveneens een aanrader!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata experiencia

Una excelente experiencia , el hotel esta precioso, el personal muy amable , la comida del restaurante de gran Calidad. Una grata experiencia, dense la oportunidad de conocer este excelente hotel
Precioso recibidor
Stayed 2 nights in Jun 2025

10/10 Excellent

selene

Liked: Cleanliness, amenities, property conditions & facilities
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supero mis espectativas!!! Es una propiedad casi nueva (Jun 2025). Instalaciones acogedoras, de buen calidad y tipo resort. A pesar de contar con un solo restaurante a la carta ...los alimentos tienen un sazón y sabor espectaculares, esos panes de sabores (bolillitos) y la mantequilla...que barbaros!!! Podría comer solo eso en todo el día (no exagero) el gimnasio, la alberca de adultos, temazcal, área de eventos al.aire limpio etc ... fabulosos! Las habitaciones son de 5 estrellas. Pero lo más importante, la atención y servicio del personal ... Brutales !!! Se esmeran para hacerte la estancia lo mas placentera posible. Cuentan con transporte en cortesía de la estación de tren al hotel y de regreso. El traslado a la zona arqueológica tiene costo de $100 por persona viaje redondo. Las amenidades del baño, de primera y orgánicas.. Algunas oportunidades: falta personal, ya que no hay quien te tome la orden en área de alberca. El depósito de $1000 por habitación por estancia es innecesario, ya no se usa. Deberían aceptar más formas de pago de los consumos internos. Deben considerar incluir el servicio en la cuenta con el pago con tarjeta, ya que de verdad la atención es mucho mejor que en resorts de gran turismo y no suempr.se cuenta con efectivo para dar en efectivo.
Lobby
Alimentos
Spa
Stayed 1 night in Jun 2025

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

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