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Hotel Mundo Maya Chichén Itzá

Property class: 4

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Photo gallery for Hotel Mundo Maya Chichén Itzá

A resort with a large swimming pool, multiple buildings with balconies, and lush greenery. - Hotel Mundo Maya Chichén Itzá (Tinum)
A covered outdoor seating area with sofas, chairs, and tables, surrounded by greenery and a wooden deck. - Hotel Mundo Maya Chichén Itzá (Tinum)
A resort with multiple buildings, a central pool, and thatched-roof huts. - Hotel Mundo Maya Chichén Itzá (Tinum)
A spacious lobby with a sofa, two wooden coffee tables, and a bookshelf filled with decorative items. - Hotel Mundo Maya Chichén Itzá (Tinum)
A spacious indoor atrium with a high ceiling, a central column, and a glass railing walkway. - Hotel Mundo Maya Chichén Itzá (Tinum)
Consider a stay at Hotel Mundo Maya Chichén Itzá and take advantage of a terrace, shopping on site, and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

A modern hotel room with a large bed, a ceiling fan, a stone wall, and a view of the outdoors.

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

A hotel room with a large bed, a smaller bed, a desk, and a balcony with curtains.

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

A bedroom with a bed, a desk, a ceiling fan, and a stone wall.

Junior Suite

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

A modern bedroom with a large bed, a ceiling fan, a stone wall, and a view of the outdoors.

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Chichen Itza, Hotel Mundo Maya Chichén Itzá is in the suburbs and near a boardwalk/promenade. Pyramid of Kukulkan and Platform of the Eagles and Jaguars are local landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil. Visit our Chichen Itza travel guide
Map
Carretera Federal 180 Costera del Golfo Km 131, Carretera a la Estación Tren Maya Chichén Itzá, Tinum, Yucatan, 97751

What's nearby

  • A large pyramid with tourists around it.
    Pre-Hispanic City of Chichen-Itza
    10 min drive - 1.8 miles
  • A large pyramid with tourists around it.
    Pyramid of Kukulkan
    15 min drive - 2.0 miles
  • Ancient stone columns and ruins.
    Court of the Thousand Columns
    15 min drive - 2.0 miles
  • A natural water feature surrounded by dense vegetation and a stone structure.
    Cenote Ik kil
    22 min drive - 7.3 miles
  • Platform of the Eagles and Jaguars
    10 min drive - 1.8 miles

Restaurants

  • Pueblo Maya
    7 min drive
  • Hacienda Xaybe'h D'Camara
    8 min drive
  • Chilam Balam
    10 min drive
  • Taco Maya
    8 min drive
  • Las Mestizas
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 for adults and MXN 185 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 185 for adults and MXN 185 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Mundo Maya Chichén Itzá have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Mundo Maya Chichén Itzá pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Mundo Maya Chichén Itzá?

Check-out is at noon.

Where is Hotel Mundo Maya Chichén Itzá located?

Situated in a national park, this hotel is within 3 mi (5 km) of Pyramid of Kukulkan, Platform of the Eagles and Jaguars, and Temple of the Bearded Man. Court of the Thousand Columns and Temple of the Warriors are also within 3 mi (5 km).

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Reviews

Hotel Mundo Maya Chichén Itzá Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 164 out of 182 reviews
Rating 8 - Good. 11 out of 182 reviews
Rating 6 - Okay. 2 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the mist of the Chichen Itzá. Delicious food and friendly staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so amazed and enchanted with this hotel! The staff is so helpful and pleasant. I enjoyed every moment that I was there! I highly recommend a stay there!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was completely surprised at how lovely this hotel was! It was super clean. The staff was super friendly and everything was perfect. The breakfast was delicious. I loved the warm pan dulce. I would completely stay at this place again! Very peaceful vibe!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic location for exploring Chichen Itza. Our rooms overlooked the jungle and pool area and had loads of wildlife to see. The pool was lovely and exactly what we needed after a long day exploring the ruins. Staff were friendly and nice. The restaurant was good with large portions. Slightly expensive, but the hotel is isolated so limited options available. Overall a lovely stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and plenty of space. They didn't have electricity when we checked in, but we were still able to eat and swim while we waited for it to be restored.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, amazing rooms, the food was great, very clean and the staff was amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we have stayed at in Mexico. The staff were particularly amazing. Always attentive. Exceptionally helpful. The food was also excellent! It was amazing to have such a great hotel at the Chichen Itza's doorstep. Excellent value for money as well.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how attentive helpful and kind the staff were. The room was beautiful. And the location was right by the archeological zone for Chichen Itza so I could go multiple times. This is the place to stay if your main goal is to explore Chichen Itza. The spa was also very nice. We found a good economical way to reach it is by Tren Maya the train is very nice.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. It is like a hidden gem in the middle of the Mexican jungle. Very friendly staff and supper tasty food.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great breakfast.
Didn't like bathroom. Room was cramped.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our balcony, very nice room, beautiful pool, the best the staff very friendly and helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so beautiful and the weather so nice a this time that we are here very happy to stayed in 💯%recommend recommend recommend.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New Property! Beautiful and upscale! Top wonderful service! Service was wonderful, very close to the New ChicheniTza entrance and to the museum!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant needed some review of menu choices and atmosphere. Everything else was very good. Great location for Mayan ruins.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff is so very helpful and friendly!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service and excellent room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were the only persons using the pool for the 3 days stay! Excellent view from our balcony!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for visiting Chichén Itzá. We stayed two nights and weren’t expecting a lot, but it is a new, very nicely decorated resort type hotel with nice pools, gym and pretty grounds. The food in the restaurant is very good and reasonably priced. It is a 10 minute drive to Chichen Itza so you beat the crowds. It is lovely to relax by the pool or on the balcony.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very beautiful hotel, located in Pisté, and very close to Chichen Itzá. Surround by jungle, it’s very tranquil and has great service. The food was amazing at the restaurant. The menu is small, but food is fresh and made with love. The hotel itself is very beautiful and the rooms were amazing. The bathrooms were so clean and spotless. Beds were comfortable and the balcony views are amazing. I stayed with my family there for 7 days. If you want to go see the ruins at Chichen itza or Cenote Sukan, Ik Kil, or hop on the Tren maya. They will give you a shuttle ride, ( for a price of course). The gym wasn’t my favorite. The squat rack/ bench press wasn’t usable, the bar is too small to even out weight on it. Most of the equipment is for upper body, yes they have a tread mill some other cardio equipment. This is why I give 4 stars. I wanted to try the spa for the day, but wasn’t able to since they only scheduled one person for the day. For the most part everything else was amazing. I definitely recommend staying at this hotel if you are planning on visiting Chichen Itza or around the area. It’s about 2 hour drive from Cancun international airport. We also spent a day in Tulum and Cozumel. If you have a rental car. Taking the tolls are safe.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Perfect location if you’re visiting Chichen Itza. They shuttled us to and from the Tren Maya station. They stored our luggage prior to check-in and shuttled us to Chichen Itza, one of the seven wonders of the world, which is definitely a must see. The room was very clean and the bed was comfortable. Will definitely stay again, hopefully really soon.
This is in front of the hotel.
Beautiful sitting patio area.
A view from the hallway.
An evening view from the hallway with Chichen Itza in the background. The hotel is less than a 10 minute drive to Chichen Itza.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and comfy. Interior was stand out. Staff is amazing and very helpful. Food was great as well. It felt more life a resort then a hotel. 100% recommended if you are staying in Chichen Itza.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful. Great staff. Great food. Amazing room. 4 min from train. 10 min from chichen itza.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The place was fabulous, very clean and quite. The service was over the moon. It is a very new place so the rooms where top notch. Only 1 small problem is the road is not very good but they where working on it so it will also be excellent in dur time.
Stayed 1 night in Feb 2026