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Hotel Gafsacomm Chichén Itzá

3.0 star property
Suburban hotel with 2 outdoor pools and spa services

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Photo gallery for Hotel Gafsacomm Chichén Itzá

Exterior
55-inch flat-screen TV with satellite channels
Standard Double Room, Balcony | Laptop workspace, free WiFi, bed sheets
Restaurant
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Laptop workspace, free WiFi, bed sheets

Standard Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Satellite channels
Laptop workspace
Daily housekeeping
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Laptop workspace, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Satellite channels
Laptop workspace
Daily housekeeping
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

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Lobby

Hotel Chichen Itza

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  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 755 reviews
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About the neighborhood

Map
Acceso a, Tinum, Yuc., 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.0 miles
  • Court of the Thousand Columns - 5 min walk - 0.3 miles
  • Pyramid of Kukulkan - 7 min walk - 0.4 miles
  • Cenote Ik kil - 3 min drive - 2.2 miles
  • Cenote Sagrado - 4 min drive - 0.3 miles

Restaurants

  • ‪Restaurant Sac-Beh - ‬6 min drive
  • ‪Oxtun - ‬10 min walk
  • ‪Pueblo Maya - ‬4 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Las Mestizas - ‬5 min drive

About this property

Hotel Gafsacomm Chichén Itzá

Hotel in a national park
Take advantage of a terrace, shopping on site, and a garden at Hotel Gafsacomm Chichén Itzá. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking
  • ATM/banking services, an elevator, and a nature reserve
  • A TV in the lobby, a front-desk safe, and outdoor furniture
Room features
All 144 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shampoo
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Does Hotel Gafsacomm Chichén Itzá have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Gafsacomm Chichén Itzá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Gafsacomm Chichén Itzá?

Self parking is free at this property.

What time is check-in at Hotel Gafsacomm Chichén Itzá?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Gafsacomm Chichén Itzá?

Check-out is at noon.

Where is Hotel Gafsacomm Chichén Itzá located?

Situated in a national park, this hotel is steps from El Caracol and Pre-Hispanic City of Chichen-Itza. Court of the Thousand Columns and Pyramid of Kukulkan are also within 10 minutes.

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Hotel Gafsacomm Chichén Itzá Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

odilon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Stayed 1 night in Mar 2025

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

4/10 Poor

Andrea

Liked: Cleanliness
Location wasn’t clear and the name of the hotel was different.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
Stayed 1 night in May 2025

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
Stayed 1 night in Apr 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
Stayed 1 night in Apr 2025