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Hotel Mundo Maya Chichén Itzá

3.5 star property

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Aerial view - Hotel Mundo Maya Chichén Itzá (Chichen Itza)
Exterior - Hotel Mundo Maya Chichén Itzá (Chichen Itza)
Interior entrance - Hotel Mundo Maya Chichén Itzá (Chichen Itza)
Exterior - Hotel Mundo Maya Chichén Itzá (Chichen Itza)
Interior - Hotel Mundo Maya Chichén Itzá (Chichen Itza)
Consider a stay at Hotel Mundo Maya Chichén Itzá and take advantage of a terrace, shopping on site, and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, Balcony, Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Chichen Itza, Hotel Mundo Maya Chichén Itzá is in the suburbs and near a boardwalk/promenade. Court of the Thousand Columns and Pyramid of Kukulkan are local landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil. Visit our Chichen Itza travel guide
Map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza
    Pre-Hispanic City of Chichen-Itza
    4 min drive - 1.8 miles
  • El Caracol
    El Caracol
    7 min drive - 3.3 miles
  • Cenote Ik kil
    Cenote Ik kil
    8 min drive - 4.0 miles
  • Pyramid of Kukulkan
    Pyramid of Kukulkan
    8 min drive - 2.0 miles
  • Red House (El Chichanchob)
    6 min drive - 2.5 miles

Restaurants

  • Pueblo Maya
    7 min drive
  • La Palapa
  • Taco Maya
    7 min drive
  • Hacienda Xaybe'h D'Camara
    7 min drive
  • Chilam Balam
    10 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Hotel in a national park
Take advantage of a terrace, shopping on site, and a garden at Hotel Mundo Maya Chichén Itzá. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking
  • Continental breakfast (surcharge), outdoor furniture, and concierge services
  • A vending machine, a TV in the lobby, and tour/ticket assistance
Room features
All 144 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 for adults and MXN 185 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 185 for adults and MXN 185 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Does Hotel Mundo Maya Chichén Itzá have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Mundo Maya Chichén Itzá pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Mundo Maya Chichén Itzá?

Check-out is at noon.

Where is Hotel Mundo Maya Chichén Itzá located?

Situated in a national park, this hotel is within 32 mi (52 km) of Cenote Chihuán, Cenote Zahamal, and Cenote Samula. Cenote Xkeken and Cenote Chichikan are also within 32 mi (52 km).

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Reviews

Hotel Mundo Maya Chichén Itzá Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 117 out of 127 reviews
Rating 8 - Good. 6 out of 127 reviews
Rating 6 - Okay. 2 out of 127 reviews
Rating 4 - Poor. 2 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, amazing rooms, the food was great, very clean and the staff was amazing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Denitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. It is like a hidden gem in the middle of the Mexican jungle. Very friendly staff and supper tasty food.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our balcony, very nice room, beautiful pool, the best the staff very friendly and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New Property! Beautiful and upscale! Top wonderful service! Service was wonderful, very close to the New ChicheniTza entrance and to the museum!
Stayed 1 night in Mar 2026
Verified

8/10 Good

ernest

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great breakfast.
Didn't like bathroom. Room was cramped.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for visiting Chichén Itzá. We stayed two nights and weren’t expecting a lot, but it is a new, very nicely decorated resort type hotel with nice pools, gym and pretty grounds. The food in the restaurant is very good and reasonably priced. It is a 10 minute drive to Chichen Itza so you beat the crowds. It is lovely to relax by the pool or on the balcony.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so beautiful and the weather so nice a this time that we are here very happy to stayed in 💯%recommend recommend recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Perfect location if you’re visiting Chichen Itza. They shuttled us to and from the Tren Maya station. They stored our luggage prior to check-in and shuttled us to Chichen Itza, one of the seven wonders of the world, which is definitely a must see. The room was very clean and the bed was comfortable. Will definitely stay again, hopefully really soon.
This is in front of the hotel.
Beautiful sitting patio area.
A view from the hallway.
An evening view from the hallway with Chichen Itza in the background. The hotel is less than a 10 minute drive to Chichen Itza.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW WOW WOW, Stunning hotel, friendly and attentive staff, nothing was too much bother. Rooms were beautifully decorated and furnished, everything was of super quality. Amazing grounds and the pool area...fabulous. Hidden gem sounds like an old cliche however this was truly outstanding. Ideal location for visiting Chichen Itza. Don't be put off driving up the track to the hotel,(awaiting the road from Maya train station to Chichen Itza being built) Book now!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The place was fabulous, very clean and quite. The service was over the moon. It is a very new place so the rooms where top notch. Only 1 small problem is the road is not very good but they where working on it so it will also be excellent in dur time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Excellent service and excellent room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Navroji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff is so very helpful and friendly!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful. Great staff. Great food. Amazing room. 4 min from train. 10 min from chichen itza.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Parth

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and comfy. Interior was stand out. Staff is amazing and very helpful. Food was great as well. It felt more life a resort then a hotel. 100% recommended if you are staying in Chichen Itza.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aramis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

odilon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Panuchos de Lechon
Micha
Pan de Elote (postre)
Flan de platano
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025