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Tiloreza Volcanoes Ecolodge

Property class: 3.5

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Photo gallery for Tiloreza Volcanoes Ecolodge

A balcony with a sofa and tables, overlooking a mountainous landscape. - Tiloreza Volcanoes Ecolodge (Cyuve)
A well-maintained garden with a pergola, stone pathway, and various plants. - Tiloreza Volcanoes Ecolodge (Cyuve)
A two-story building with a thatched roof, surrounded by lush greenery and a cobblestone courtyard. - Tiloreza Volcanoes Ecolodge (Cyuve)
A spacious hallway with wooden flooring, a dining area with rustic wooden tables and chairs, and a sofa in the background. - Tiloreza Volcanoes Ecolodge (Cyuve)
A pool area with a stone wall and seating, surrounded by greenery and a mountain view. - Tiloreza Volcanoes Ecolodge (Cyuve)
Located close to Volcanoes National Park, Tiloreza Volcanoes Ecolodge provides a terrace, a garden, and dry cleaning/laundry services. Active travelers can enjoy cycling at this guesthouse. Treat yourself to a hot stone massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Cottage

A four-poster bed with a wooden headboard, a bedside table with a lamp, and a view of greenery outside the window.

Luxury Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite

A large bed with a tufted headboard, a blue and yellow patterned bedspread, and matching pillows. There are two bedside lamps and a chair in the room.

Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Room, Garden View

A hotel room with a bed, a bedside table with a lamp, a wardrobe, and a coat rack.

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

A room with a bed, a chair, a stone wall, and a view of greenery through glass doors.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

A four-poster bed with a canopy, a sofa, and a large window with curtains.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a view of a lush garden through a sliding glass door.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Cyuve, Tiloreza Volcanoes Ecolodge is in the mountains. The area's natural beauty can be seen at Volcanoes National Park and Musanze Caves. Lake Bunyonyi and Bwindi Impenetrable National Park are two other places to visit that come recommended. Be sure not to miss outdoor adventures like ecotours and cave exploring. Visit our Ruhengeri travel guide
View more Guest Houses in Ruhengeri
Map
Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province

What's nearby

  • Cathedral of Ruhengeri
    4 min drive - 2.6 miles
  • Musanze Modern Market
    5 min drive - 3.5 miles
  • Shyira Diocese Cathedral
    5 min drive - 3.0 miles
  • Red Rocks Arts Centre
    8 min drive - 5.4 miles
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund
    11 min drive - 7.2 miles

Restaurants

  • Amikus Coffee & Pizza
    5 min drive
  • House of Beer
    5 min drive
  • Irises Salon de Fiestas
    14 min drive
  • Isange BF Restaurant
    5 min drive
  • La Terasse
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

The host will greet guests on arrival

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 100.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Tiloreza Volcanoes Ecolodge have a pool?

Yes, this property has an outdoor pool.

Is Tiloreza Volcanoes Ecolodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tiloreza Volcanoes Ecolodge?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Tiloreza Volcanoes Ecolodge?

Check-out is at 11:00 AM.

Does Tiloreza Volcanoes Ecolodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Where is Tiloreza Volcanoes Ecolodge located?

Situated in the mountains, this spa guesthouse is 5.6 mi (9 km) from Volcanoes National Park and 11.3 mi (18.2 km) from Musanze Caves.

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Reviews

Tiloreza Volcanoes Ecolodge Reviews

7.8

Good

8.4

Cleanliness

4.0

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, wonderful staff

Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Incredible Experience

Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.
View of the Virunga Mountains from the upstairs restaurant.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay near the Volcanoes park

I loved this place—prolific bird life in the garden, including sunbirds. Good restaurant with a view. Friendly and helpful staff. Better priced than similar venues.
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was inedible ,limited choice ,very basic ,overpriced hotel with no facilities and poorly managed
Stayed 3 nights in May 2025
Verified review

6/10 Okay

AIWEKHOE

Liked: Staff & service
Stayed 1 night in Dec 2023