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Quartz Hotel & SPA

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49-inch flat-screen TV with satellite channels, TV - Quartz Hotel & SPA (Tijuana)
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Terrace/patio - Quartz Hotel & SPA (Tijuana)
Hot stone massages, deep-tissue massages, Swedish massages - Quartz Hotel & SPA (Tijuana)
Hot stone massages, deep-tissue massages, Swedish massages - Quartz Hotel & SPA (Tijuana)
Luxury
4.5 star property
9.2

Wonderful

Spa sanctuary near the border

A heated saltwater pool invites relaxation under the Tijuana sky, with outdoor seating and live music creating a vibrant atmosphere. Guests can unwind in the hot tub while enjoying drinks. The restaurant serves complimentary breakfast until noon, featuring fresh juices and chilaquiles con huevo.

Popular amenities

  • Hot tub
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

9.2 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

9.2 out of 10
Wonderful
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Handicap

Handicap | Premium bedding, in-room safe, desk, laptop workspace

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Queen Room with Accessible Bath

Queen Room with Accessible Bath | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Queen Room with Accessible Bath

9.8 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Zona Rio neighborhood, Quartz Hotel & SPA is connected to a shopping center. Las Americas Premium Outlets and Macroplaza Insurgentes are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sesame Place San Diego. Check out an event or a game at CREA Sports Field, and consider making time for Centro Cultural Tijuana, a top attraction not to be missed. Visit our Tijuana travel guide
Map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320

What's nearby

  • Centro Cultural Tijuana
    Centro Cultural Tijuana
    10 min walk - 0.6 miles
  • Av Revolución
    Av Revolución
    19 min walk - 1.0 mile
  • New City Medical Tower
    2 min walk - 0.1 miles
  • Tijuana Customs - Garita El Chaparral
    15 min walk - 0.8 miles
  • Plaza Rio Commercial Center
    17 min walk - 0.9 miles

Getting around

  • San Ysidro Transit Center Station
    14 min walk
  • San Diego Santa Fe Depot
    18 min drive
  • Tijuana Intl. Airport (TIJ)
    16 min drive

Restaurants

  • Le Bon Café de Paris
    3 min walk
  • Jose Café
    5 min drive
  • Caldos De Pescado El Pacífico
    13 min walk
  • Farmer’s Table
    2 min walk
  • burros don polo
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (56 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Quartz Hotel & SPA have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Quartz Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 6 per day.

What time is check-in at Quartz Hotel & SPA?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quartz Hotel & SPA?

Check-out is at noon.

Where is Quartz Hotel & SPA located?

Located in Zona Rio, this luxury hotel is within a 15-minute walk of Centro Cultural Tijuana and San Ysidro Border Crossing. Tijuana Wax Museum and Plaza Rio Commercial Center are also within 1 mi (2 km). San Ysidro Transit Center Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quartz Hotel & SPA Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1281 out of 1661 reviews
Rating 8 - Good. 201 out of 1661 reviews
Rating 6 - Okay. 69 out of 1661 reviews
Rating 4 - Poor. 42 out of 1661 reviews
Rating 2 - Terrible. 68 out of 1661 reviews

Reviews

Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, good service and nice restaurant.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and definitely makes you feel safe
Stayed 1 night in May 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious and clean. Great stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. The room was nice and clean. The hotel was nice and clean. The breakfast was fresh and delicious.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a medical treatment at New City and the Quartz staff was absolutely wonderful and accommodating. I highly recommend staying here.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was nice and helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and service
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, everyone was very attentive. Breakfast was delicious. Including the juice that they served with the breakfast! I’m already planning my next trip to book this hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay at this hotel next time I go back. This is a beauty! Rooms are clean, fresh and have great views! The staff is cordial and very helpful. They have shuttle services too. The food was great too. It’s next to the New City Medical tower and that’s also a plus!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness
Clean room, nice breakfast, good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and staff is nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Welcoming. Fixed any issues we had!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Carlos Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, wonderful staff, clean, modern rooms with nice amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here, and will most definitely be back. I recommend this place to all my friends and family.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ambiance and atmosphere. The staff are very professional and polite.The location is great and the room was beautiful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming hotel was exquisite. Highly recommend this hotel to everyone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we walked in to the Hotel, we were greeted by their friendly staff. All the time we were there, someone always asked if there was something they could help us with or if we needed anything. The whole staff made us feel like very important people. The rooms were nice, clean and modern. We loved the electronic black out curtain that helped keep the light out of the room which allowed us to rest even more.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cruz Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good , coffee not so much, everyone was very helpful and accommodating
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great place nice views and amazing spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean building, friendly staff, easily accessible
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cleotilde

Liked: Staff & service, property conditions & facilities
Staff very nice. Plus very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great! Ample space and very clean. Bar and morning breakfast make it easy on your trip whether its for one day or more!
Stayed 1 night in Mar 2026