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One Tijuana Otay

Property class: 3

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Interior - One Tijuana Otay (Tijuana)
In-room safe, desk, blackout drapes, free WiFi - One Tijuana Otay (Tijuana)
Lobby lounge - One Tijuana Otay (Tijuana)
Reception - One Tijuana Otay (Tijuana)
Restaurant - One Tijuana Otay (Tijuana)
One Tijuana Otay combines environmental consciousness with practical comforts in Mesa de Otay. Guests enjoy a hearty breakfast buffet, on-site laundry, and a smoke-free environment. Free self-parking and an on-site deli add extra convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(80 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Tijuana, One Tijuana Otay is connected to a shopping center. North Island Credit Union Amphitheatre and Centro Cultural Tijuana are cultural highlights, and some of the area's attractions include Sesame Place San Diego and High Performance Center in Tijuana. El Trompo Interactive Museum Tijuana and Tijuana Wax Museum are also worth visiting. Visit our Tijuana travel guide
Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390

What's nearby

  • Alameda Otay
    1 min walk - 0.0 miles
  • Caliente Casino
    2 min walk - 0.1 miles
  • Autonomous University of Baja California
    10 min walk - 0.6 miles
  • U.S. Consulate General Tijuana
    15 min walk - 0.8 miles
  • High Performance Center in Tijuana
    17 min walk - 0.9 miles

Getting around

  • Beyer Blvd Trolley Station
    13 min drive
  • San Diego Santa Fe Depot
    27 min drive
  • Tijuana Intl. Airport (TIJ)
    11 min drive

Restaurants

  • Agredanos Burguer
    1 min walk
  • Starbucks
    2 min walk
  • Buffalo Wild Wings
    1 min walk
  • Café de la Flor
    9 min walk
  • Tacos El Gallito
    9 min walk

About this property

One Tijuana Otay

Hotel connected to a shopping center
Consider a stay at One Tijuana Otay and take advantage of a free breakfast buffet, laundry facilities, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a front-desk safe, and meeting rooms
  • Luggage storage, a 24-hour front desk, and an elevator
  • Smoke-free premises and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels
  • LED light bulbs, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Is One Tijuana Otay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 100 per day.

What time is check-in at One Tijuana Otay?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One Tijuana Otay?

Check-out is at noon.

Where is One Tijuana Otay located?

Situated near the airport, this hotel is within 1 mi (2 km) of Alameda Otay and U.S. Consulate General Tijuana. Caliente Casino and Otay Sports Fields are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Tijuana Otay Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 864 out of 1421 reviews
Rating 8 - Good. 291 out of 1421 reviews
Rating 6 - Okay. 147 out of 1421 reviews
Rating 4 - Poor. 54 out of 1421 reviews
Rating 2 - Terrible. 65 out of 1421 reviews

Reviews

Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to my purpose (visa renewal), full of restaurants and cafeterias
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the airport and friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, Business friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anain

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the complimentary breakfast even better
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JOSE

Very clean and Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, food was great, staff was very helpful and location has all the perks you may need during your stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gerbacio

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean , staff is friendly,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, just minor hiccups with lining. Breakfast is good, security is great. Parking is cheap.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service I loved
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities
Super convenient, easy check-in Breakfast was not all of that, but it was great to have something before everything else opened up Staff was amazing and kind, we do not encounter any issues at all The shopping center was great, we had so many options to eat and shop at a walking distance After needing to return to Tijuana, we absolutely came back for a second trip that lasted a week and we booked this hotel again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my fist time using or staying at One Hotels in Mexico and for sure I’ll stay book a room at this hotels in Mexico one of the best accommodation and services I ever had in my life visit Mexico thank you very much guys for all your hard work at this Location in Tijuana Mexico Plaza
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarai

Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Breakfast was good. Thank u.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice environment
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

NOEL

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was courteous, rooms are clean. Hallway floors require repair.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Armando

It’s comfortable, but the price felt high since the rooms are very small and they don’t include a refrigerator or microwave. The breakfasts, however, are very good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
All employees were frendily
Stayed 1 night in Sep 2025
Verified

8/10 Good

Juan C

Liked: Cleanliness, staff & service, amenities
It’s was great!! But unfortunately a little noisy loud music with the bars !! Until 2:00am or 3:00am but to be honest it’s doesn’t bother me at all!!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Karina

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean the only downside is that it's in a plaza, that night they had a rock band all night and the workers that where outside cleaning where very loud. Didn't get much sleep.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Bernie

Liked: Staff & service, property conditions & facilities
Breakfast was ok rooms are small and wals thin
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Leonardo

Hotel is Inside a shopping mall with secure parking that you have to pay. Breakfast was good. Place ok for one night.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2026