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Hotel Santa Fe

Property class: 2.5

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Photo gallery for Hotel Santa Fe

Reception - Hotel Santa Fe (Tijuana)
Exterior - Hotel Santa Fe (Tijuana)
Bathroom - Hotel Santa Fe (Tijuana)
Room - Hotel Santa Fe (Tijuana)
Hallway - Hotel Santa Fe (Tijuana)
Located close to Centro Cultural Tijuana and San Ysidro Border Crossing, Hotel Santa Fe has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Single Room, 1 Double Bed

Room

Single Room, 1 Double Bed

7.0 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Tijuana, Hotel Santa Fe is in the city center. Las Americas Premium Outlets is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Centro Cultural Tijuana and Sesame Place San Diego. San Ysidro Border Crossing and U.S. Consulate General Tijuana are two other places to visit that come recommended. Visit our Tijuana travel guide
Map
Avenida Madero 925, Colonia Centro, Tijuana, BC, 22427

What's nearby

  • A white cup on a saucer, palm trees, and a building with a tiled roof.
    Av Revolución
    2 min walk - 0.1 miles
  • A large spherical building with a staircase leading to its entrance.
    Centro Cultural Tijuana
    13 min walk - 0.7 miles
  • Fronton Jai Alai Palace
    3 min walk - 0.2 miles
  • Tijuana Arch
    8 min walk - 0.5 miles
  • Tijuana Wax Museum
    8 min walk - 0.5 miles

Getting around

  • Palm Ave Trolley Station
    17 min drive
  • San Diego Santa Fe Depot
    20 min drive
  • Tijuana Intl. Airport (TIJ)
    21 min drive

Restaurants

  • Caesar's Restaurant Bar
    3 min walk
  • El Copeo
    3 min walk
  • Drinks
    3 min walk
  • Baristi
    3 min walk
  • Rubik's 80's Bar
    3 min walk

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Santa Fe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Fe?

Check-out is at noon.

Where is Hotel Santa Fe located?

Located in Tijuana Centro, this hotel is within 2 mi (3 km) of Centro Cultural Tijuana, San Ysidro Border Crossing, and Las Americas Premium Outlets. U.S. Consulate General Tijuana and CEART Tijuana are also within 9 mi (15 km). San Ysidro Transit Center Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Fe Reviews

7.4

Good

8.2

Cleanliness

10

Location

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 145 reviews
Rating 8 - Good. 30 out of 145 reviews
Rating 6 - Okay. 11 out of 145 reviews
Rating 4 - Poor. 9 out of 145 reviews
Rating 2 - Terrible. 29 out of 145 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and easy to interact with. Secure parking lot, close to lots of shopping and restaurants. Good price.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A nice little hotel for short stay
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and well priced hotel.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no air conditioning nor heater. No elevator and inconvenient if you have to go upstairs with luggage.small stair flight. Very noisy and room are hot and don't get cool even with the ceiling fan. Couldn't sleep for more than 5 minutes.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.not far from the hustle and bustling Revolution Street. Great staff customer service.
Stayed 3 nights in May 2026
Verified review

8/10 Good

My room was too small
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is excellent it has its own parking lot that is gated for guests only
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Terrible hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot

It was a clean decent spot secured parking plenty of places to get food around. Other than no AC. Decent spot for a decent price!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff but rooms are small, no air conditioning
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
nice clean rooms. very loud all day and night
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
good enough, gettoh surrounding
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend in TJ

Good overall
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
property itself was nice, constant police sirens not as much
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantely surprised. It was our first time. We usually sayy at the West Plaza, but we got tired of paying 80 bucks.. The lady that checked us in was super sweet and helpful, i was able to park.my car in a gated parking and the room was super clean. I didnt mind the noise. We will be back for sure. Super affordable
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend

It was ok, just had to ask for room to be cleaned since they don’t do it everyday for you.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
No like very lousy ppl outside are room they had music playing loud you besides that you could hear everything couldn’t sleep staff had attitude is a No for me to come back here
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Insanely loud drumming and music from the house or bar next door. Sounded like it was in the. Not very relaxing. The hotel needs to post that on Orbitz so potential customers are warned. Water in the shower changes temperatures from scorching hot to warm back and forth.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not ready and was told I had to wait 3 hours what kind of hotel does that.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The place was an amazing stay, the only issue is that the hotel does not honor the discounted price on Expedia. Both times I've made a reservation, and they used the hotel's set prices and disregarded the discount offered on Expedia. For example: Expedia said it was cheaper a night and its a flash deal, but when you arrive, the price is either $7-9 more expensive than mentioned on the site(depending on if you go Sun-Thurs or Fri/Sat). It's not much, but still I could've found a place that actually offered the discounted price per night instead of being bamboozled when I'm tired from traveling all day. Also, when you book on Expedia, they require you to pay in person, so realistically, you were lied to and never actually going to get the discounted price in the first place. I hate to have to make this review despite everything else being good. I just wish there was honesty and transparency, not a trick just to get me to book with them.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor Service and Bright Light in Room / No Sleep

I made a reservation on Holtels.com for this hotel because it was conveniently located and the price seemed reasonable for the location. I took a risk staying at this hotel because the hotel had no reviews. After checking in and going to my assigned room, I realized there was a loud band playing next door, and I wanted to rest for a couple of hours. I asked if my room could be moved. I was moved to another room, but the music was just as loud. I merely opened and closed the doors of both rooms and I could hear the band loudly and clearly (thin walls). I went down to the front desk, and the woman said there were no refunds as I wanted to stay elsewhere. I tried my best to fall asleep that night, and the room was incredibly bright. It was as though the sun was shining in the window. The windows have no curtains, and there is a light just outside of the room that is really bright (from the hotel, and not an from a source from off of the property. I asked once again at the front desk if there was anything I could do, and they said there was nothing they could do. Why they have no curtains on their windows is beyond me considering how bright the room was at night. I put a blanket over my head to block the bright light, but I was cold because I had no blanket. I got zero sleep. There are so many inexpensive hotels in Tijuana for the same price or even cheaper than Hotel Santa Fe. I would recommend not wasting your time with this hotel, even if the price seems reasonable.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regreso sin duda en otra ocasión
Stayed 1 night in Aug 2026