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Hotel San Juan Inn

3.0 star property
Urban convenience meets comfortable accommodations in this perfectly positioned hotel where city exploration and relaxation come together seamlessly

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Photo gallery for Hotel San Juan Inn

Junior Room | Desk, free WiFi, bed sheets - Hotel San Juan Inn (Tijuana)
Junior Room | Desk, free WiFi, bed sheets - Hotel San Juan Inn (Tijuana)
Exterior - Hotel San Juan Inn (Tijuana)
Exterior - Hotel San Juan Inn (Tijuana)
Reception - Hotel San Juan Inn (Tijuana)
Hotel San Juan Inn sits at the heart of Macroplaza Insurgentes, offering modern comfort with practical amenities. Travelers can connect to free WiFi throughout their stay, choose between self parking or valet service, and count on the front desk staff around the clock.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Junior Room

Junior Room | Desk, free WiFi, bed sheets

Junior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Tijuana is home to Hotel San Juan Inn. Fronton Jai Alai Palace and Tijuana Arch are local landmarks, and some of the area's attractions include Sesame Place San Diego and El Trompo Interactive Museum Tijuana. High Performance Center in Tijuana and Centro Cultural Tijuana are also worth visiting. Visit our Tijuana travel guide
Map
Blvd. Cucapah 2400, Col. Lomas de Matamoros, Tijuana, BC, 22206

What's nearby

  • A beach with a long pier extending into the ocean.
    Rosarito Beach
    49 min drive - 26.7 miles
  • Amigos del Artes
    15 min walk - 0.8 miles
  • U.S. Consulate General Tijuana
    17 min drive - 9.1 miles
  • Estadio Caliente
    22 min drive - 10.9 miles
  • CAS Visa USA
    23 min drive - 13.2 miles

Getting around

  • Tijuana Intl. Airport (TIJ)
    32 min drive

Restaurants

  • Restaurant Mi Guerrero
    12 min walk
  • Carnitas el Uruapense
    10 min walk
  • Clamatos Los Buenos
    17 min walk
  • Flor De Calabaza
    7 min walk
  • Tacos de birria "Chavita
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel San Juan Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel San Juan Inn?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hotel San Juan Inn?

Check-out is at 1 PM.

Where is Hotel San Juan Inn located?

Situated in Tijuana, this hotel is 0.8 mi (1.2 km) from Amigos del Artes and within 6 mi (10 km) of CETYS University and Macroplaza Insurgentes. Chevron Stadium and World Trade Center Tijuana are also within 6 mi (10 km).

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Reviews

Hotel San Juan Inn Reviews

7.4

Good

8.0

Cleanliness

6.2

Location

7.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 22 out of 115 reviews
Rating 4 - Poor. 9 out of 115 reviews
Rating 2 - Terrible. 13 out of 115 reviews

Reviews

Verified

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Great Shower! Not the best neighborhood but the staff was very nice. Booking through Expedia cut the price in half so I was very happy.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good , clean, comfort
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, secure parking, friendly staff. On a busy corner... so it was noisy until about 10pm. Great price, we will stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
The place was renewed and clean good attention Only thing needed were hair dryer and iron for clothes
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Karina

Liked: Cleanliness, staff & service, room comfort
A lot of noise from, music all night
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

RUBEN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Airport Stay Over

All I can tell you is, I wouldn’t take my family here. There is an adult hourly rate which tells you a lot, and I heard things through the walls that were not very family appropriate.
Stayed 1 night in Aug 2025
Verified

8/10 Good

dix

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Car/security was good. Really only complaint was very far away from Centro. Didn't realize when I booked.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

angelica

Disliked: Cleanliness, staff & service, amenities
First it is not a hotel , it's a motel. You have to check in trough a window where the cars drive in, risking get hit, you can't see the rude person that is inside the window its completely blocked with metals, you get the key with a big plastic and a control remoto trough a metal box. You are required to take the key to the rude person every single time you want to go out the MOTEL. The area its terrible, couldn't sleep the whole night, super noisy, probably a bar, drank people screaming, dangerous...
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Carlos

The entrance to the hotel there is a big bump that will hit under the car if you driving a small automobile don't stay here
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Rosa

Disliked: Amenities
ataff was rude no help at all
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Marcelino

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They couldn’t find my reservation. They took a whole room away even when we paid for it through Expedia.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The people up stairs were making to much noise
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Eluterio

Disliked: Staff & service

This is a Mo-Mo, not a “Hotel”.

Parking sucked, you need to be there early to get a parking space, lot was full of cars that were from their hourly rooms. Parking lot had more cars than they had rooms due to their hourly rooms. Definitely not a family friendly “hotel”. This is what we call in the hood a Mo-Mo.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
The receptionist has a bad attitude and in the room was a cucarachas coming from the back of the bed.!!
Stayed 1 night in Sep 2022
Verified

8/10 Good

domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Verified

2/10 Terrible

Geidhy

Disliked: Cleanliness, staff & service, amenities
First of all, Employees were very rude and unprofessional. I made sure to let them know about I will arriving late to my reservation due to flight cancellation and they always insisted i never had a reservation. I honestly don’t know why this ugly motel is even on Hotels.com would not recommend to anyone unless you want to bring a women over for a couple hours and leave. But for a weekend stay totally not recommend. Bed sheets and pillows were yellow. Found long hair on pillows. They don’t take the time to inform you about “rules” so when I was leaving the motel to go tour they stop you like if are stealing something and turns out you have to leave your room key EACH time you leave and pick up when you need it.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Karina del carmen

Disliked: Staff & service, amenities, property conditions & facilities
Primer lugar yo pague dos noches por dos personas una se quedaria un dia conmigo al siguiente otra, yo vengo de otra ciudad una compañera de trabajo ingreso por unos documentos que tenianque darle y en cuanto ingreso esa compañera, que pork no podia estar una tercera persona en la habitacion me cobraron 400 pesos mas al minuto que entro, despues la persona que estubo conmigo la 1 noche se regreso y tenia que dormir conmigo la otra compañera y no la dejaron ingresar que porque ya estaba registrada la anterior saben en el problema que me meti? Osea son pesimas con su politicas yo pqgue por dos personas por habitacion que importa!! Quien seaaaa me va ir muy mal en mi trabajo mañana
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, recomiendo ampliamente este hotel, para las demas ocasiones, me hospedare aqui. Sigan asi.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Limpio y moderno las habitaciones el del seguridad amable las cajeras no tan amables y tajantes
Stayed 1 night in May 2026
Verified

4/10 Poor

Edgar Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La habitacion estaba muy limpia, los protocolos de seguridad algo exagerados pero entedibles siendo que es mas un motel que hotel. La mujer que trabajo el mostrador en las mañanas los dias que estube alli era muy grosera con los clientes, no tiene modo para hablarle a las personas. Al pricipio pense que era solo yo pero escuche comonle hablaba a otras personas con groserias y me di cuenta que asi es con todos. La muchacha que estaba en la noche fue muy amable y buena gente.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones comodas y limpias.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jorge

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
La zona que la rodea es peligrosa, poco iluminada. Batallé para que la reservación de Expedia se viese reflejada en su motel. La habitación estaba bien y el personal me ayudó con un kit de primeros auxilios ya que tuve un accidente con mi dedo. No creo volver pero tampoco fue terrible la experiencia.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Hermilo Salvador

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Si hay tiendas.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JULIETA

Liked: Cleanliness, staff & service
Buena ubicación. Me ayudaron con un check in tardío
Stayed 1 night in Nov 2025